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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Semantic Interpretation of Mobile Phone Records Exploiting Background Knowledge</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Zolzaya Dashdorj</string-name>
          <email>dashdorj@disi.unitn.it</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Luciano Sera ni</string-name>
          <email>serafini@fbk.eu</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Data &amp; Knowledge Management Unit</institution>
          ,
          <addr-line>Fondazione Bruno Kessler</addr-line>
          ,
          <country country="IT">Italy</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Department of Information Engineering and Computer Science, University of Trento</institution>
          ,
          <country country="IT">Italy</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>Semantic &amp; Knowledge Innovation Lab, Telecom Italia</institution>
          ,
          <country country="IT">Italy</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>The increasing availability of massive mobile phone call data records (CDR) has opened new opportunities for analyzing and understanding real-life social phenomena and human dynamics. In order to better interpret this enormous amount of data it is useful to contextualize them with information about the circumstances under which they has been generated. Nowadays, linked open data initiative provide access to a huge amount of geo-time referenced knowledge about territory and events that happen in the territory. These informations can be used to characterize the aforementioned context. The aim of this Ph.D is to investigate on the intercorrelations between CDR, contexts, and human behaviors. The ultimate goal is to build a stochastic model, that can be used to predict semantic (qualitative) behavioral patterns on the basis of CDR tra c and context and identify and explain anomalous situations on the basis of deviations from standard CDR patterns.</p>
      </abstract>
      <kwd-group>
        <kwd>telecommunication dataset</kwd>
        <kwd>stream-data</kwd>
        <kwd>human activity</kwd>
        <kwd>human behavior</kwd>
        <kwd>semantics</kwd>
        <kwd>ontology</kwd>
        <kwd>machine learning</kwd>
        <kwd>knowledge management</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>
        A huge amount of mobile phone data records (CDR) are generated every day
in tracing users phone calls, sms, web sur ng, social network interactions etc.
These geo- and time-referenced data constitute an important resource of
information for investigating on human behaviours. In [
        <xref ref-type="bibr" rid="ref10 ref4 ref7">7, 4, 10</xref>
        ] authors studies
individual traits, human mobilities, while [
        <xref ref-type="bibr" rid="ref1 ref11 ref13 ref3 ref6 ref8">11, 13, 6, 1, 8, 3</xref>
        ] predicts
communication networks and communication patterns starting from CDR. Currently, most
of the analysis generate a quantitative description of human behaviors,
presented via visual analytics techniques but they do not provide any insight at
the qualitative/semantic level. With the term \qualitative/semantic description
of human behaviour" we intend the description of human behaviors in terms
of semantically rich concepts (classes and relations of an ontology) which
describe, for instance, the actions performed by a person or a group of people, the
events they attend, etc. From some pioneering attempts (see e.g.,[
        <xref ref-type="bibr" rid="ref1 ref14 ref4 ref7">14, 1, 7, 4</xref>
        ]]) it
was clear that inferring semantically rich description of human behaviors from
pure CDR is almost impossible; It is necessary to enlarge the analysis including
relevant knowledge of the context in which CDR data are generated.
      </p>
      <p>Contextual information includes environmental data (e.g., weather
conditions), static description of the territory (e.g., soil destination and points of
interests), public and private events (e.g., concerts, sport matches, public
spontaneous meeting, strikes, etc) or emergency events (e.g., accidents, tra c jams,
etc), transportation schedule, energy or water consumption, etc.</p>
      <p>
        This research aims at discovering the correlations between CDR stream,
contexts and human behaviors, and to represent these correlations in a
computational stochastic model. Using these model we can realize a set of important
tasks such as: characterization of normal or exceptional events, prediction of
human activities and events in certain contextual conditions (e.g., during a festival
celebration that organized in the center of a city when the weather is sunny
or rainy), semantic explanations to the calling or human activity distribution
changes. A rst attempt to create such a model has been presented in [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]4
within the Orange "Data for Development" challenge [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. In this paper, after
presenting some related work in Section 2 we describe the main thesis
objective and the methodology (sections 3{6). Finally, we summarize the preliminary
results and the evaluation plan and future research works (Section 8,9).
2
      </p>
    </sec>
    <sec id="sec-2">
      <title>Related Work</title>
      <p>
        The analysis of CDR by new methodologies proposed by the researchers has
made great progress in the areas such as emergency response, city and transport
planning, tourism and events analysis, population statistics, health improvement,
economic indicators, so on [
        <xref ref-type="bibr" rid="ref15 ref2 ref5 ref9">9, 2, 15, 5</xref>
        ].
      </p>
      <p>
        A social response to the events, in particular, behavior changes have been
studied by J.P.Bagrow et al [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. The authors explored a social response to
external perturbations such emergency (bombing, plane crash, earthquake,
blackout) and non emergency (festival, concert) events in order to identify real-time
changes in communication and mobility patterns. The result show that under
extreme conditions the level of communications radically increased right after
the emergency events occur and it has long term impacts.
      </p>
      <p>
        In [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] Calabrese et al analyzed the mobility traces of user groups with the
objective of discovering standard mobility patterns associated to special events.
In particular, this work analyses a set of anonymized traces of the users in
Boston metropolitan area during a number of selected events that happened in
the city. A result of such an analisys is that users who live close to an event
are preferentially interested in that event. Similarly, Furletti et al [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] analyzes
human motion associated to speci c human pro les; commuter, resident,
intransit and tourist. Users are classi ed by a neural network, called self organizing
map in one of these pro les, and the result is that the percentage of resident was
compatible with the customer statistics provided by the Telecom operator. The
short-ranged temporal pro les like commuter and in-transit are signi cantly vary
4 http://perso.uclouvain.be/vincent.blondel/netmob/2013/D4D-book.pdf
and distinguishable than the larger extent pro les like resident. This analysis has
been done in the city of Pisa and from the users temporal pro le they identi ed
a peak that was caused by the earthquake emergency.
      </p>
      <p>
        Regarding the idea of collecting contextual information in the mobile phone
data analysis, we propose, the similar work has been done by Phithakkitnukoon
et al [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ]. In this work, geographical information (Point of Interest) are collected
using pYsearch (Python APIs for Y! search services) from a map. They
annotated the POIs with four type of activities; eating, recreational, shopping and
entertainment. The authors analyzed human activity patterns (i.e., sequence
of area pro les visited by users) correlating to geographical pro les. Bayesian
method is used to classify the areas into crisp distribution map of activities,
which enables the activity pattern extraction of the users. The results shows
that the users who share the same work pro le follow the similar daily activity
patterns. But not only these area pro les can explain the mobility of these users
and the enlargement of activity or event taxonomy in those areas can enable the
classicaions of these activity patterns.
3
      </p>
    </sec>
    <sec id="sec-3">
      <title>Problem Statement</title>
      <p>In this research, we are interested in analyzing the CDR in order to discover high
level human behavioral patterns that can be described in qualitative/semantic
terms. In other words, we generate a semantic description of human behaviors
in certain situations when the mobile network events (phone call, sms, internet
connections etc) are occurred. A semantic description of human behaviors is a
representation of the behaviors of a single person, the behaviors of a group of
people or of the events that happen in the human society, in terms of concepts
and relations of an ontology describing human behaviors and events. An
example of semantic description of human behaviors is the fact that \a person is
performing some speci c actions" (e.g., working, shopping, hiking), or the fact
that \certain events are happening in a certain area" (e.g., a car accident, a train
suddenly stops in the middle of nowhere, etc.)</p>
      <p>To infer these types of information about human behaviors from the CDR,
we need to complement these data with contextual information, which describe
the context where the mobile network events are occurred. The context is a pair
hl; ti where l is a location (= geographical area) and t is a time interval. For
every context hl; ti from one or more knowledge repository we can extract Kl;t
which is a knowledge base describing this context. Kl;t Ol [ El;t i.e., it is the
union of the objects which are nearby the location l (point of interests), and
the events which take place nearby l at time around t. Every element of Ol is a
pair hpoi; wi where w 2 [0; 1] is a weight that expresses the closeness of poi to l.
Every element of El;t is a pair he; wi with w 2 [0; 1], expresses how close to l and
t is the event. Examples of POIs are buildings, roads, natural points, shops, etc.,
examples of events are weather phenomena (rain, snow, etc.) or social events,
like concerts, strikes, tra c jams, etc. For every context, from the knowledge
repository about the context, we can derive Al;t which are the most probable
human activities in the context hl; ti. Every element of Al;t is a pair ha; wi where
w 2 [0; 1] is a weight that expresses the likelihood of a parson performing the
activity a in the context hl; ti. Examples of the activities are working, studying,
shopping, attending in a concert, travelling by car, etc</p>
      <p>Making use of the knowledge repository about contexts, we enrich the CDR
with human activities and events. Contextually enriched CDR can be exploited
to analyse and evaluate call patterns associated to human activities and events.
A call pattern is a quantitative model that describes the "normal" behaviour of a
communication in a certain class of contexts. An example of a call pattern is the
function that associates the number of calls done by people before, during, and
after a particular event (e.g., a football match, or a concert). Another example
of call pattern (also called interaction pattern) describe the number of calls
between a pair of locations before, during one particular time of the working
day. A third example of call pattern (also called mobility pattern) describes
the number of user displacement from one location to another. Call patterns
describes the normal behavior patterns. Comparing call pattern with the actual
calls allows us to identify divergent and exceptional behaviors and context allows
us to characterize such behaviors (e.g., o ering explanations for these behaviors)
and the prediction of similar patterns.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Research Questions</title>
      <p>A more concrete formulation of the research questions are presented below. The
questions are posed to discover the correlations between CDR stream contexts
and human behaviors and to represent these correlations in a computational
model, that can be queried to obtain the following informations:
RQ1 What are the correlations between contexts and human behaviors? What are
the most probable action that a person is doing in a given context?
RQ2 What are the correlations between contexts and CDR? What is the normal
call frequency pattern in a speci c context (where a context can be, a type of
area, an event, a time of the day etc..)?
RQ3 What are the correlations between call frequency and human behaviors? What
is the call frequency pattern of people while performing certain actions?
To achieve the answers for these core questions, we need to engage the
preliminary challenges in linking the data coming from di erent datasources and
real-time knowledge reasoning and pattern recognition in streaming data from
the view of computational and conceptual perspectives.
5</p>
    </sec>
    <sec id="sec-5">
      <title>Hypotheses</title>
      <p>The main hypothesis to this Ph.D research work is to characterize a human
behavior that represented in the form of call frequency pattern as it is connected
to the semantics of human activities or events in a certain context. The
multiclassi cation of these human behaviors recognizes the situation changes that
engaged in the context (e.g., when the weather is sunny or rainy in a certain
location and time). This improves the prediction task of human behaviors.</p>
    </sec>
    <sec id="sec-6">
      <title>Methodology</title>
      <p>We organize the work for the semantic interpretation of human behavior in
mobility based on the merge of mobile network data stream and the geo and
time referred available background knowledge in the following phases:
1. The starting point is a characterization of the territory with the human
activities and events that can be performed in any location of an area and
at any time of a day. This phase is intended to answer the RQ1 described in
Section 4.
2. On the basis of the correlation obtained in phase one, we annotate mobile
phone network events with the human activities or events and then extract
the semantic behaviors determining the typical calling patterns that
associated to various typical activities or events. This answers the RQ2,3.
3. The result of the second phase can be used to explain the possible or
anomalous actions and situations in real-time, when the call activity sensibly
deviates from the standard call activity associated to a known context.
6.1</p>
      <sec id="sec-6-1">
        <title>Geographical Area characterization</title>
        <p>We characterize the territory with contextual information in which mobile
network events are occurred, in order to model the relation between human activities
and contexts. All the possible contextual information can be retrieved through
the employment of online and o ine techniques in information retrieval and text
mining, probability inference and those information can be scored in order to
determine the importance. The example of contextual information include
mobile cell covereage map, POIs distribution, social event distribution and domain
statistical data about demography, ethnography, energy or water consumption,
so on. The allocation of contextual information to each context enables analysis
and identi cation of the possible human activities or events associated with a
likelihood which expresses a probability of the activity that could be performed
by the users. For example, an area which contains mostly about highway and
if there is an accident on the highway, the probable event is a tra c jam while
people are performing an action, "travelling by car". For modelling the relation
between contexts and human activities, we propose two steps; (1) an
ontological model that describes the concepts and the relations between the ontologies
of human activities and knowledge about contexts, under the expert
knowledge derived from surveys, crowdsourcing and domain experts (2) a stochastic
behavior prediction model that predicts the possible top-k activities or events
associated with a likelihood that could be performed in each context. The
approach quanti es the correlation between contexts and human activities through
uncertain probabilistic modeling techniques such as Probabilistic Boolean
Networks, Markov Logic Networks, Bayesian Networks. The approach can enable a
further consideration of the OWL language extensions with the probability of
the activities or events in order to do reasoning with OWL for the prediction.</p>
      </sec>
      <sec id="sec-6-2">
        <title>Extraction of Semantic Behavioral Patterns</title>
        <p>On the basis of the previous association, context ! human activities, in this step,
we propose a semantic behavioral analysis model that annotates the CDR to the
most probable actions/events that happening when the phone calls are localized
in the territory. By adapting the state of the art techniques of behavioral call
frequency pattern extraction in the area of mobile phone data analysis, we extract a
standard type of call frequency patterns about human mobility, communication
and interaction patterns that annotated with the human activities/events. The
extracted semantic behavioral patterns are classi ed into certain types based on
the similarity metrics of the call frequency patterns which characterized with the
contextual knowledge, making use of classi cation techniques such as Logistic
regression, Naive bayes, Perceptron, SVM, and novel classi er fusion methods so
on. The classifcation results are stored into a behavioral decision tree repository
in each area. This explains the correlation between CDR and contexts as well as
human activities or events. Example of semantic behavioral pattern is attending
in a concert can be vary depends on the weather condition, geographical location
and the events that could be occurred at the same time, so on.
6.3</p>
      </sec>
      <sec id="sec-6-3">
        <title>Forecast of the CDR stream in Real-time</title>
        <p>Exploiting those models in real-time, we will forecast the CDR stream in the
given territory to explain the possible or anomalous actions and situation changes
in real-time. We adapt algoritms which operate in online and incremental fusion
such as streaming linked data framework, C-SPARQL that will propose online
techniques for annotating the semantic labels of contextual information that
described in the form of Linked Open Data with the call frequency patterns in
CDR stream. The CDR stream can be transformed into RDF stream and the
reasoning of the stream can be done. The observed call frequency patterns are
analysed and reasoned comparing to the classi cation of semantic behavioral
patterns that stored in the behavioral desicion tree repository in each area. This
enables identi cation and prediction of standard or anomalous type of
behaviors in real-time o ering semantic explanations to the CDR stream. The new
discovered behaviors can be learned to the behavioral desicion tree repositories.
7</p>
      </sec>
    </sec>
    <sec id="sec-7">
      <title>Re ections</title>
      <p>This Ph.D research work is intended to develop a novel model that deepens the
analysis of the CDR through machine learning approaches and logical semantics
considering a wide range of contextual features in each context where mobile
network events occur. This could provide an extensive overview to the CDR and
that could be interpreted in qualitative terms.
8</p>
    </sec>
    <sec id="sec-8">
      <title>Evaluation Plan</title>
      <p>An evaluation will be divided according to each phase of the methodology that
described in Section 6:
Phase1 At the rst phase, we evaluate the model that quanti es and quali es the
correlation between human acivities and contexts based on user data (ground
truth) we have collected through a web or mobile phone application, about
daily activities that performed in various areas of the territory and in di
erent times of a day. We choose several cities as use case in order to do
comparative analysis. The preliminary evaluation has been done. In this evaluation,
the model charaterizes every context of the mobile network events in the
Trento city, Italy with the possible human activities that extracted from a
geo-referenced datasource, OpenstreetMap. By collecting user-feedback, we
obtained 70.89% of overal accuracy, and 61.95% of overal accuracy among
the top-5 activities.</p>
      <p>Phase2 At this phase, the evaluation is concentrated in the correlation between CDR
and contexts as well as human activities. We use a sample CDR dataset
(training, test) that covers particular events and festivals, concerts, etc that
selected for the evaluation. In training dataset, the semantic behavioral
patterns are extracted and classi ed into certain types.. The test dataset is used
to measure the accuracy of the performance of the class cation model for
predicting semantic behavioral patterns considering the call frequency
patterns associated with similar events, festivals and concerts, etc. We compare
the results in di erent cities.</p>
      <p>Phase3 We concentrate in the real-time analysis of the CDR stream to evaluate
the performance of identi cation and prediction of possible or anomalous
actions and situations in real-time. We use the training dataset which used
in Phase2 in order to use the semantic behavioral patterns for identi cation
and prediction of actions in the CDR stream. We evaluate the resuls with a
help of domain experts.
9</p>
    </sec>
    <sec id="sec-9">
      <title>Preliminary Results and Conclusion</title>
      <p>In this paper, we presented the Ph.D work aimed at understanding the
correlations between CDR, human behaviors, and contexts in a computational model.
To understand these correlations from quantitative data (CDR), we
complement contextual information in order to describe the context where a phone call
is done. Our methodology which addresses these problems is divided into three
core phases 1) geographical area characterization 2) extraction of semantic
behavioral patterns 3) forecast of the CDR stream in real-time. At the rst phase
of the evaluation, we obtained 70.89% of overal accuracy, and 61.95% of overal
accuracy among the top-5 activities.</p>
      <p>Next step of this Ph.D work is to enrich the geographical area
characterization making use of various type of geo/time-referenced contextual information
available on the web sites such as environmental data about weather condition,
and public and private events about festivals and concerts and emergency events
about accident or strike and some other domain statistical data about energy
consumption, so on. We organize a wide range of evaluation for this model,
involving as many as participants who can share their daily activities. On the
basis of this model, we will work on the following phases; extraction of semantic
behavioral patterns and forecast of the CDR stream in real-time that will allow
us to determine semantically rich heterogeneous (normal or anomalous) human
behaviors in real-time.</p>
    </sec>
    <sec id="sec-10">
      <title>References</title>
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