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    <article-meta>
      <title-group>
        <article-title>Potentialities of E-health in Bangladesh: Cooperation from Japan</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Nami Avento</string-name>
          <email>n.avento@campus.unimib.it</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Tunazzina Sultana</string-name>
          <email>t.sultana@campus.unimib.it</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>University of Milano-Bicocca, PhD student in Computer Science-Associate Professor in Chittagong University</institution>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>University of Milano-Bicocca</institution>
          ,
          <addr-line>PhD student in Sociology</addr-line>
        </aff>
      </contrib-group>
      <abstract>
        <p>“E-health” indicates healthcare practices supported by the use of technology and new forms of communication. Thus, the paper identifies the opportunities and challenges deriving from the implementation of e-health services particularly in developing countries. The authors provide an overview of the healthcare scenario in Japan and Bangladesh and discuss if there is scope for better practice e-health in Bangladesh with the cooperation of Japan. The paper develops a framework to meet the objectives through literature review. The work ends suggesting that cooperation between Bangladesh and Japan can lead to knowledge and technological transfer to Bangladesh, contributing to the improvement of the country's general healthcare condition.</p>
      </abstract>
      <kwd-group>
        <kwd>Bangladesh</kwd>
        <kwd>e-health</kwd>
        <kwd>health care</kwd>
        <kwd>International Cooperation</kwd>
        <kwd>Japan</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1 Introduction</title>
      <p>During 90s researchers of Pittsburgh University and Justsystem Pittsburgh Research
Center anticipated that, improved information exchange should be considered as the
prior condition of the effectiveness of physicians’ time. The quality of health care
could be improved with the design and the use of advanced artificial intelligence
techniques to build an interactive system [4, 5].</p>
      <p>‘…….One means of facilitating information exchange between
patients and physicians in the near future is to use advanced computer
technology to make the reading of informative materials more like
faceto-face communication……………’ [4]
In 21st century, e-health might be the consequence of such prediction. E-health refers
to the storage and transfer of health resources by electronic means and it is considered
as one of the most appropriate situation to improve the quality and safety of health
care with the use of latest information and communication technology. The e-health
activities are becoming common and have the potential to improve health care sector
in both developed and developing countries [9-12, 18].</p>
      <p>In the developed country new technologies are now available to help integration and
deliver care at home and communities of people. For example, in Japan, the
promotion of Electronic Patient Record (EPR) and Computerized Physician Order
Entry (CPOE) systems are today a priority to improve the healthcare sector.
Nevertheless, the country is facing difficulties mainly due to the lack of
standardisation of the data and poor interoperability of the communication means [3].
On the other hand, while the developed countries are at the forefront, the developing
countries are still in their early stages of e-health development. Among the Asian
countries, India has made some progresses in e-health within the context of national
health care system [30].</p>
      <p>Bangladesh is one of the many developing countries in Asia with large population and
has an acute shortage of doctors, particularly specialists. Moreover, it is one of the
most overpopulated countries in the world where the physician patient ratio is 1:4000
[6]. Though in the last few years the development of information and communication
infrastructure of Bangladesh is booming, implementation of a reasonable e-health
infrastructure would require large numbers of computers and ICT equipment,
software, computer-literate staff, troubleshooting technicians, internet costs, etc. The
country was supposed to compromise with this reality and limit expectations to a
manageable level [27]. However, Soumerai and Koppel (2012), argued that the costs
of health IT are too expensive mostly because of IT training and infrastructural
development [28]. In contrast to this argument, Dt. Hambleton stated that the cost is
incurred mostly in the primary care setting: the right approach, the right information
and the right investment in e-health can deliver real benefits to patient care and to the
efficiency of the healthcare system [2].</p>
      <p>Against this background, in this paper we will discuss the justifications and
incentives that induce us to believe that there is hope for a developing country such as
Bangladesh for the best practices of e-health services if adequate assistance is
provided by the developed countries. This essay is developed from and adds to a
previous article written by the author [25]. That article focused on the role of
technology in the health service sector for the ageing population both in developed
and developing countries. In developed countries, there are contributions of
technology in the health service sector in numerous ways, ranging from technological
assistive tools to robotics. For this paper, the authors narrowed down the scope of the
study area to e-health services and restricted to Japan and Bangladesh in particular for
gaining more specific findings.</p>
      <p>Existing literature and secondary data analysis was employed in this study. Online
publications, research papers as well as reports of WHO and ITU were examined to
determine the research framework. The information thus collected was analysed in
order to make the study more informative and useful to the readers.</p>
      <p>In the second section, the current scenario of e-health services is discussed. In the
third section, Japan’ healthcare system including e-health is presented. The status of
Bangladesh’s health sector and the potentiality and difficulties related to the
implementation of e-health are analysed in the forth section. In the fifth section, a
brief discussion is offered about the advantages that bilateral cooperation between the
countries could bring to Bangladesh. Conclusive remarks will end the paper.</p>
    </sec>
    <sec id="sec-2">
      <title>2 E-health: challenges and opportunities</title>
      <p>E-health is one of the alternatives to the traditional healthcare solutions that attract
more interest. In order to cope with the increasing need for medical services and
improving assistive solutions, an innovative approach might be the key in the near
future. Developed countries have the instruments to develop health care information
solutions due to advancement in Information and Communication Technologies
(ICTs). The technological level reached by developed countries might make possible
the expansion of e-health in all those fields related to health care but very often the
governments face common obstacles. One of the first difficulties is represented by the
initial cost that every structural change requires. Funding incentives are not easy to
obtain and, for developing countries, this is the first big barrier. This is also related to
the political sphere and the ability of the institutions to outline clear guidelines and be
able to follow them. From various points of view practical implementation of new
initiatives can be possible if the environment is ready to receive them. From a
technical point of view modern infrastructure, interoperable systems and standard
methods are fundamental before proceeding. Furthermore, the field of education and
training have to be rearranged, helping the professionals to become familiar with new
tools and services. Finally, promotion is necessary to raise public awareness and create
a culture where e-health can be recognised as one pillar of future healthcare.
In other words, in order to be effective, e-health requires prior changes in those sectors
that lack an efficient organisation of resources and a new way of thinking about
giving/receiving assistance.</p>
      <p>E-health could be a concrete chance to increase the possibilities in healthcare. Through
e-health solutions, doctors can have more efficient instruments in order to offer
assistance to their patients and, from the other hand, patients could receive care under
new ways, with the help of technological devices and from remote. E-health services
involve the collection of data; however information not only needs to be processed but
communicated, otherwise we could only take advantage of a small part of its
potentiality. This is one of the main reasons why standardisation and interoperability
are at the basis of a major change in the healthcare system of developed and
developing countries. E-health systems should be the results of the collaboration
among the professionals of different sectors, from the financial to the healthcare, from
the telecommunication to the political sphere. For this reason, the preparation of
longterm strategic plans or “E-health Master Plans” is the priority for the governments in
support of e-health, as mentioned during the World Health Organization Assembly in
2005 [19].</p>
    </sec>
    <sec id="sec-3">
      <title>3 Japan’s Health Care System</title>
      <p>Japan is one of the most developed countries in the world and its health care system
has been quite efficient throughout the last decades. The country has the highest
average life expectancy worldwide also due to technological and scientific
advancement. The number of hospitals per capita is higher than in other OECD
countries and the waiting list to obtain a doctor’s appointment is much shorter making
the healthcare system of Japan one of the most successful example among developed
countries. Nevertheless, the system needs to be re-organised and improved in order to
be able to face the new challenges that demographic changes are already originating.
Demand for care will grow and particular attention should be paid to the services
concerning the increasing life expectancy and changing life style. The population of
Japan is ageing at a very fast rate and people over 65 years already accounts for 24%
of the total population, making Japan the first hyper-aged society. In the near future
this age group will constitute about 40% of the population. This is one of the main
reasons why recently the issue of national health care system comes to the fore in
public discourse.</p>
      <p>Research indicates that the cost of National Health Insurance (NHI) will double in
2035, reaching the 13.5% of the GDP [20]. Though the situation of Japan is better than
that of other rich countries, the present national healthcare system is under pressure.
Because of a shrinking and ageing population, the demand for care is increasing
continuously, therefore resources need to be optimised in order to maintain high
quality standards and be able to continue supplying universal care. One possible
solution is to allocate more resources to the development of e-health assistance. The
use of information technology can facilitate the access to healthcare services while
guaranteeing high quality at lower costs.</p>
      <p>According to a study of the Health Policy Institute (2010), around 40% of the
Japanese public would accept receiving medical care from remote [26]. This figure is
encouraging but, despite the technological advancement already reached, Japan is still
behind many developed countries in the use of e-health.</p>
      <sec id="sec-3-1">
        <title>3.1 E-health and health care information computerisation in Japan</title>
        <p>Technology application in medical field is reality in Japan. The on-going research and
the technological advancement develop new kind of devices that can be useful in
different area of medical science. Robotics is one area that attracts much attention and
Japan is at the forefront of technological progress and its commercialisation. We can
already find a wide set of robots and machines on the market for example humanoid
robots able to lift patients from the bed or to feed people [3].</p>
        <p>While robotics is at an advanced level, the same thing cannot be said for e-health
services. Since 1993 the issue of healthcare information has been discussed and
several strategies and programmes have been developed. Nevertheless, the
development of e-health is behind schedule compared to other developed countries, in
particular the implementation of medical informatics. Tools in medical informatics not
only refer to computers but also to clinical guidelines, medical terminologies and
communication system. The promotion of Electronic Patient Record (EPR) and
Computerized Physician Order Entry (CPOE) systems are today a priority for the
healthcare institutions as they can play a fundamental role in the advancement of
ehealth in Japan. EPR offers a great opportunity for specialists in different health care
settings to share important medical data, such as a patient history and treatment results,
while CPOE allows physicians to fill in an order in electronic format and deliver it to
the medical staff and other specialists. In this way, it is more likely to avoid errors,
such as those related to handwriting and to improve the quality and the rapidity of
fulfilment. The great majority of large hospitals have already adopted CPOE but only
few clinics are using EPR (higher rate for large hospitals subsidised by the
government) [26].</p>
        <p>Despite the existing preconditions, the computerisation of healthcare information has
not been fully implemented in Japan mainly because of investment, standardisation
and privacy issues. In addition, the existing major healthcare information systems are
not interoperable, meaning that nor intra- neither inter-hospital electronic data
communication is possible. This means that patients’ data stored in one clinic cannot
be accessed from remote and no exchange is possible through hospitals. To facilitate
the exchange of medical data the Health, Labor and Welfare Ministry is planning to
develop a nationwide information exchange system, starting from the establishment of
regional networks, by the end of fiscal year 2018 [13]. This project could be a crucial
step in order to move toward a more efficient healthcare system with advantages for
the government, medical professionals and patients.</p>
        <p>Japan is already experiencing demographic decline and it might face a lack of
professional workers in the near future. E-health can give a decisive contribution in
order to reduce costs, enhance public health and most importantly:
•
•
•
•</p>
        <p>
          Collect data: create records in a standardised electronic format;
Exchange data: physicians can communicate health information thanks to
standardised records, which could be exchanged inside or outside an
institution and accessed from remote. For instance, data about successful
treatments and drug effects could improve decision-making and reduce the
risk of errors. The creation of a network of hospitals could be possible,
facilitating the circulation of new clinical methods and research results. It
would allow specialists to optimise resources as well as their time;
Offer better care: services provided by the institutions would be more
effective, contributing to improve the quality of health assistance and,
consequently, the patients quality of life;
Decrease human errors: IT could help avoid human mistakes such as those
related to handwriting, misunderstandings and prescription orders. Having
complete and updated records of the patient, the possibility to make a human
mistake decrease. Furthermore, e-prescription software can also able interpret
data and detect incompatible entries [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ];
        </p>
        <p>
          Ensure data access in case of emergency: standardised electronic data could
be accessed from remote and this could be extremely important in particular
situation such as natural disasters or a patient emergency. Unique health
records that are not connected to a network of institutions are exposed to
natural disasters. The Great East Japan Earthquake of 2011 revealed the
vulnerability of the existent data storage system and the lack of an integrated
health data management. In addition, personal medical records accessibility
could be determining in case of emergency, allowing different care providers
to access the patient personal records [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ].
It is urgent to foster the use of new health services rapidly in order to meet the needs of
the Japanese population. The integration of interoperable models and the start of new
services for a better quality of medical care can be of help for a developed country
such as Japan, facing dramatic demographic and social transformations. The
government has to cope with different circumstances and the priorities are to:
        </p>
        <p>Design a common “language”: data should be standardised in order to be
exchanged among medical institutions and professionals;
Develop a nationwide communication network: as planned by the Health,
Labor and Welfare Ministry, Japan needs to put into effect an information
exchange system. In this way, communication of standardised data and
information could be possible. Besides, a long-term strategy that
comprehends allocation of financial resources, facilities management and
professionals training is needed.</p>
        <p>Promote e-health: not only in the healthcare sphere and in the academia but in
the general public as well. With a good communication strategy, patients will
be aware of the advantages and the improvement that e-health can bring and
might allow doctors to treat their personal data. People and the scientific
community would benefit from the sharing of electronic information and
records;
Create a database for emergency: in case of unexpected events a personal
medical records database (at a regional or national level) could become a
lifesaving instrument available to professionals from remote.</p>
        <p>Being Japan at the forefront of technology and science, its contribution can have
important effect to the widespread of e-health under a global perspective. Developing
countries have the opportunity to look at developed countries and to learn lessons from
their successful attempts, considering that some of them will experience tomorrow the
same problems that developed countries are facing today. From this point of view, the
cooperation among developed-developing nations could be beneficial especially for
the latter and become a valuable occasion to speed the modernisation process of the
existing healthcare systems.</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4 Bangladesh’s Health Care System</title>
      <p>Fig. 3 Bangladesh’s Poverty Map (Bangladesh Bureau Statistics, Poverty Map Upazila Level,
http://www.bbs.gov.bd)
The history of healthcare in Bangladesh can be outlined to the early 17th century
when the East India Company came to rule over the Indian sub-continent and
governed it as a police state from England [24]. After independence in 1971,
Bangladesh inherited a non-federal state with its capital based in Dhaka and a general
administrative network. The health network consisted of:
a) 8 medical colleges and hospitals at the national or regional level;
b) 14 district hospitals;
c) 43 sub-divisional hospitals;
d) 150 rural health centres at the thana level (a kind of sub-town);
e) A few sub-centres at the union level.</p>
      <p>There also was one dental college and a national level institute to function as public
health production, testing and research laboratory. In 1976, the number of hospital
beds in each thana was raised to 31. So was the number of sub-centres under each
thana, which was raised to 4 or 5, depending on the size and population of a thana
[24]. Bangladesh signed the Alma-Ata Declaration of 1978 and expressed its
commitment with the world community to render minimum healthcare services for its
people through what was called a primary healthcare (PHC) approach [31].
Afterwards, in 1980 Bangladesh prepared a country paper as response to the World
Health Organization (WHO) circular to its member countries for formulating
individual national strategies and a plan of action for attaining Health For All (HFA)
by the year 2000. In subsequent years, the PHC received highest priority in the
national 5-year plans as directed in the updated country paper. The improvement of
health status and quality of life, the development of healthcare delivery system and
the extension of coverage and accessibility were identified as four major priority
sectors in formulating national HFA strategies. The pattern of Bangladesh’s public
health service delivery system is hierarchically structured from the national level to
the village level that is based on a top-down approach. All the decisions regarding
health policy formulation, service delivery mechanisms, allocation and utilisation of
resources etc. are taken at the central level, while the lower level organisations carry
out the decisions. Different levels of health institutions, hospitals and health centres
provide different public healthcare services to the beneficiaries [17].</p>
      <sec id="sec-4-1">
        <title>4.1 Heath Care Facilities in Bangladesh</title>
        <p>Contrary to the developed countries, Bangladesh is one of the highly populated
developing countries with most people living in rural areas. More than 140 million
people are living within 144,000 square km of land area (1019 person/km2) [29].
There are only 663 Government hospitals in districts’ head-quarters and thana areas.</p>
        <p>Health Care Facilities
Number of hospital beds
Population per hospital bed
Hospital beds per 10,000 population
Number of health centers
Number of physicians
Population per physician
Physicians per 10,000 population</p>
        <p>Population per nurse
Source: [7, 21]
Number
51,648
2571
3.43
1385
42,881
3169
3
6442
Total number of beds available in both public and private hospitals and clinics is
51,648. The ratio of hospital bed in Bangladesh is around 1:2571. The ratio of doctor
to population is 1:3169, which is 1: 6442 in case of nurse to population [7]. Like
every service, a huge disparity exists between rural and urban areas in health services
of the country.</p>
        <p>Around 75% of the total population of Bangladesh lives in rural areas and rural health
centres are not equipped adequately. Moreover, most of the doctors are city-based as
they do not want to lose the urban benefits. Usually the doctors get employment in
remote health centre of Bangladesh when they are being selected as cadres of
Bangladesh Civil Services (BCS). The possibility of becoming professionally isolated
as well as working in poor infrastructures of villages induce most of them to leave the
rural areas within 1-2 years and shift to city areas. Therefore, health staffs in rural
areas are usually young with little work experience and they show the tendency of
high job rotation. Mostly, rural health centres are supported by infirmary technicians
who are hardly well trained. In this situation, when the rural people go to the health
centres in thana or upazila (sub-districts at the lower level of the administrative
hierarchy structure), rarely get any specialist doctor’s advice. This situation results in
spending most of the money of the rural people to visit doctor in urban areas to get
better consultancy. Sometimes, it becomes impossible to transfer on time a patient to
the urban areas due to his/her critical health condition and poor communication
facilities in those areas [21]. It is easily understood that patients are not getting
adequate services even in the urban area because of scarcity of adequate doctors and
facilities. Moreover, it can be predicted that Bangladesh is one of the developing
countries where life expectancy at birth is going to raise gradually. Hence, mobility in
terms of movement, which is not a major problem in the country now, might be a
problem for the elderly by that time. This situation directs the option for such a
service that might be possible to provide from distant locations with trained people
and adequate facilities for improving the health condition. Therefore, e-health
services are the best possible solution for meeting this demand supply gap in health
services. Under these circumstances, e-health may be an easier and convenient way to
disseminate healthcare facilities to the rural areas.</p>
      </sec>
      <sec id="sec-4-2">
        <title>4.2 E-health Care in Bangladesh</title>
        <p>In Bangladesh e-health initiatives began in 1998 when the Ministry of Health &amp;
Family Welfare (MOHFW) undertook the Health &amp; Population Sector Program
(HPSP) to enhance efficiency of programme implementation. All health and
population-based activities were listed and grouped in different lines or sectors under
this programme. As part of gradual development of e-health infrastructure and its use
in the country, the government has taken wide range of specific programmes:
administration and management of health services, collection and exchange of health
service data, performance analysis of vertical programmes, population surveys,
professional communication, supporting medical education and research, telemedicine
and e-records. In 2003, the HPSP was revised and renamed the Health, Nutrition and
Population Sector Program (HNPSP) with a new Operational Plan (OP). Current
ehealth activities are thus being implemented under HNPSP FY2003-2010 OP. All
health and population-based activities were listed and grouped in different lines or
sectors. One Line Director was assigned to look after each sector. The major
responsibility of e-health implementation in the health services went to Line Director
of MIS (health).</p>
        <p>Under this plan, the Line Director of Management Information System (MIS) is
responsible for:
(a) The collection and exchange of health service data across all service delivery
points, health managers at different tiers and officials at MOHFW to support
monitoring of progress of health programmes and policy decisions;
(b) Conducting annual household survey (Geographical Reconnaissance or GR)
personnel, logistic and financial MIS;
(c) Telemedicine;
(d) E-records, etc.</p>
        <p>Computers have been provided to the MOHFW, central stores for medical supplies
(national level), all national and regional tertiary hospitals, 64 district health managers
and most of the 464 sub-district hospitals. These computers are connected through the
internet. Hospital-based service data is still collected in formats compiled locally with
limited possibility of disaggregation. Domiciliary data collected by field health
workers is compiled at sub-district health offices and sent to MIS-HQ in Dhaka.
Annual GR data are collected on each household and also processed at MIS-HQ. The
Health Service Personnel Database is being routinely used during the placement of
health personnel.</p>
        <p>Financial MIS and logistic MIS are still in the developmental phase. The Director of
MIS (health) has an ambitious plan to establish telemedicine centres in several key
tertiary care and specialised hospitals, with links to selected remote district and
subdistrict hospitals. However, this is still in the planning phase.</p>
        <p>Major challenges associated with implementing e-health in Bangladesh are basically
related to finance and technology.</p>
      </sec>
      <sec id="sec-4-3">
        <title>4.3 Potentials for E-health in Bangladesh</title>
        <p>In Bangladesh, where 75% of the population lives in rural areas, only 25% physicians
are available to serve the whole nations need for medical services. Information and
communication technologies can improve access to healthcare and quality of services
in the said sector, though costs are highly involved with this.</p>
        <p>The country has the readiness for moving forward with ICT in the health sector.
Numbers of mobile phone users are increasing in a dramatic way. Most of the
patients, both in rural and urban area, have access to mobile phones. Moreover, health
providers are interested in computerised records and feel it would benefit both their
work and their patients. Most importantly, the government has initiated ICTs-based
healthcare services at the national level and installed computers in all Upazila Health
Complexes [31].</p>
        <p>Bangladesh is in a position to take full advantage of the opportunities offered by the
use of e-health. It has growing access to high speed internet, a pre-condition for web
based applications like patients records and communication via email. Furthermore,
Bangladesh has a number of highly talented programmers who can develop
specialised applications that could make e-health a valuable tool for health specialists.
However, the above mentioned challenges are hampering the boost of e-health in real
sense in Bangladesh.</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>5. International cooperation for healthcare</title>
      <p>E-health could signify a shift from a traditional doctor-patient relationship to a
contemporary one, more technologically oriented. The scientific world is going to
find new ways of taking care of patients and the professional workers involved in
ehealth is likely to increase. At the basis, a good training of these workers is necessary.
Developed countries have the instruments to guarantee adequate training
arrangements for apprentices but the same thing cannot be said for developing
countries, which may not be in the position to ensure appropriate preparation for new
healthcare solutions independently. For this reason, agreements and partnerships can
be a first step toward a long-term collaboration among developed and developing
countries. Japan has signed Economic Partnership Agreements (EPA) with Asian
countries, such as Philippines, Indonesia and India, in order to strengthen cooperation
in Asia. Under EPAs the Japanese government accepts a fixed number of nurses and
care workers as an attempt to meet the need for professionals in healthcare, a
necessity that Japan is experiencing today and that is going to increase dramatically in
the future. Candidates, that are already professionals in their countries of origin, are
trained in local institutions and must pass a qualification test in Japanese in order to
be allowed to work in Japan. Only few foreign candidates have successful
examination results and due to the language barrier, Japanese professionals might still
be preferred to foreign workers, restricting the potential benefits for both countries. In
addition, medical institutions are required to support foreign workers under EPAs
paying for their training and language education: if the candidate fail to pass the
national examination, the money that hospitals and nursing care facilities spent on
their training will be lost. There is scepticism about the efficiency of the present
nurses training system under EPAs [22]. However, cooperation seems to be quite
successful and essential in the health sector of Bangladesh. A breast cancer
programme based in Bangladesh under a partnership between the International Breast
Cancer Research Foundation and NGO of Bangladesh is one illustration of the
potential for implementing e-health in Bangladesh and other developing countries.
This partnership is bringing advanced e-health technologies to both rural and urban
areas of Bangladesh, which merged international medical research activities and
locally based expertise in the information technology field. Under this programme, a
secured web based study registration and patient data entry system was used. Through
this system medical specialists working under this project entered all aspects of
patients’ medical history, diagnosis, treatment and follow up; the collaborative
diagnosis facilities helped to upload patients’ relevant laboratory reports that became
available to the treating doctors regardless of location. Availability of the information
helped doctors to make the best possible decisions that brought better health outcomes
for the patients. Under this programme, patients are viewed by doctors in different
parts of the world through video conferencing [8].</p>
      <p>In case of practicing e-health, developing countries including Bangladesh are well
ahead in some cases [16]. Hence, it could be inferred that cooperation from other
developed countries might bring a good platform for practicing e-health in
Bangladesh. However, due to the barriers connected to current healthcare settings like
power supply interruption, lack of computers and broadband internet connections,
practices of e-health services are hampered. Another barrier is the lack of general
education about the use of computers. Building an environment in which medical
professionals like doctors, nurses, paramedics and other health assistants are
comfortable using computers for day-to-day tasks will make the use of e-health
technologies easier as well as demanding.</p>
      <p>In order to achieve the high potentials and the benefits of e-health in Bangladesh,
support/commitment from developed countries for the improvement of the
infrastructures needed to use these technologies as well as education of medical
professionals is necessary. Under this circumstance, cooperation with developed
countries like Japan, where e-health technologies are already available, can be an
opportunity for Bangladesh to overcome some of the challenges above mentioned.
There is successful precedence of partnership that helped Bangladesh in e-health
sector.</p>
      <sec id="sec-5-1">
        <title>5.1 Motivation behind Considering Japan as Cooperating Partner</title>
        <p>Japan has used its knowledge and experience to contribute to the socioeconomic
progress of developing countries preliminary in East Asian region, where it
vigorously provided assistance mainly in infrastructure improvement, social
development and enhancing human resource as one of the major donor countries.
Since formulating the Country Assistance Program document in March 2000, Japan
has identified the following as priority areas when formulating and implementing its
assistance:
(1) Agriculture, rural development and improvement of agricultural productivity;
(2) Improvement in the social sector (basic human needs, human resource
development);
(3) Basic infrastructure for investment and export promotion;
(4) Disaster management.</p>
        <p>Based on these priorities, Japan has provided assistance among other things for
agricultural infrastructure development, participatory agricultural development,
maternal and child health, polio eradication, science and mathematics education,
bridge construction and cyclone shelter construction. Moreover, one of the
characteristics of Japan's record of assistance is that large-scale infrastructure projects
through yen loans have been undertaken in the field of basic infrastructure
development, and assistance in this area accounts for approximately 60% of Japan's
total amount of official development assistance (ODA) on a monetary basis. Besides,
Japan has provided assistance also through technical cooperation and grant aid in the
field of social development. As there is international request to reduce the debt burden
of the poorest countries, Japan began providing grant aid for debt relief in 1978 and
has been implementing debt cancellation instead of grant aid for debt relief since
FY2003 [14].</p>
        <p>Japan and Bangladesh have maintained friendly relations since 1972, through
economic and technical cooperation. Japan is a major development partner for
Bangladesh, extending support to the efforts of Bangladesh for its economic and
social development. The two governments signed the Agreement on Technical
Cooperation on December 8th, 2002 to strengthen further mutual technical
cooperation by consolidating the infrastructure of Bangladesh and simplifying the
process under a single umbrella framework [15]. Japan is committed to focus its
assistance on infrastructure development regarding physical facilities and human
resource development, which will contribute to ICTs-related industrial promotion,
sector reform and capacity building of relevant governmental institutions. Therefore,
it is reasonable thinking about cooperation between Japan and Bangladesh for
ehealth. Moreover, as part of human resource development, training can be provided to
the doctors, nurses and other health workers with the assistance of Japan. Such
training will help healthcare professionals to overcome barriers due to the use of
technology, a prime need in order to foster e-health.</p>
      </sec>
    </sec>
    <sec id="sec-6">
      <title>6 Recommendations</title>
      <p>Cooperation among countries has played an essential role in Asia’s remarkable
growth, development and integration in recent decades. Such cooperation between
Japan and Bangladesh would provide social benefits to Japan and economic benefits
to Bangladesh. As Japan is at the advanced stage of technology and science, its
support for developing a strong platform for e-health will have a significant important
outcome to the extension of e-health in Bangladesh. Financial and technological
barriers are identified as the main challenges of the best practices of e-health.
Therefore, as a financially wealthy and technologically well-equipped cooperating
partner, Japan can provide the best solution for Bangladesh for achieving important
results in e-services.</p>
      <p>Japan is an ageing society. The size of the national population is shrinking and it is
characterised by high life expectancy and low birth rate. Elderly assistance is going to
create difficulties to the current healthcare system and the institutions urgently need to
plan structural changes in order to able to face the challenge of tomorrow. The
existing training programmes launched by EPAs have revealed their weaknesses.
From an educational point of view, more has to be done in order to make the training
period effective for both the medical institutions and the candidates. From a financial
point of view, the governments should give incentives to hospitals and nursing homes
in order to limit the waste of resources. In addition, the aim of the training programme
for nurses and specialists from abroad is to include them in the Japanese labour
market. If the programme were successful, Japan would benefit from the presence of
new professional workers but at the same time, developing countries will lose
specialised workforce. Along with EPAs programme, Japan could be responsible for
the promotion of different kinds of partnerships and cooperation agreements having at
the centre the development of new training strategies aimed at preparing future
workers in the medical fields from developing countries. As lack of infrastructural
facilities and staff’s expertise have been identified as major challenges for better
practices of e-health in Bangladesh, the stress could be put on cooperation and
exchange of knowledge rather than a direct economic outcome from Japan. Under
these agreements, a fixed number of people would go to Japan to participate in
training courses, acquiring a certain level of knowledge that could be later applied in
the healthcare system in the home country after the end of the programme. Japan has
already signed agreements with a number of nations for a wide range of purposes but
more can be done to foster cooperation aimed at contributing to the improvement of
the quality of life in developing regions. Bangladesh and Japan has diplomatic
relations since 1972 and Japan has become one of the major contributors to the
development of the Asian developing country. During an official meeting in 2010, the
Prime Ministers in office of Bangladesh and Japan highlighted the fundamental role
of ICTs tools and networks in supporting the efforts on human resource development
[23]. Special scholarships could be designed by the Japanese government in order to
allow professionals in the medical field from Bangladesh to spend a period of time in
Japanese healthcare facilities or institutions. Moreover, a formal commitment of
Japan in facilitating the transfer of knowledge to Bangladesh can give origin to
projects of bilateral cooperation with the purpose of creating education and training
programmes directly in Bangladesh or through the Internet (e-learning).
E-health in Bangladesh, as in other developing country, is still at a primordial stage.
Possibilities to develop e-health services are restricted mainly due to insufficient
investments, ICTs infrastructures and human resources. One opportunity might come
from the progress of mobile telephone market. It could give a boost to the
development of a tailor-made strategy to inform the general public and promote
ehealth starting from a different perspective in a more organised way. To approach
ehealth in Bangladesh through mobile telephones could lead to a gradual but
widespread development of new healthcare services delivered with the help of ICTs.
They could be subsequently applied also to other devices increasing the means to
provide a wider variety of care and assistance.</p>
    </sec>
    <sec id="sec-7">
      <title>7 Conclusions</title>
      <p>The application of e-health solutions has brought significant advancements in the
healthcare industry, which has already been embraced in the industrialised countries.
Developing countries are also striving to readjust the healthcare industry by use of
ICTs in different ways. IT training and infrastructure development has been identified
as the most expensive part of e-health implementation. For this reason, cooperation
from Japan for providing training as well as investment in infrastructural development
would make a positive difference in the health sector of Bangladesh in the near future.
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