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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Overview of the CLEF 2004 Multilingual Question Answering Track</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Bernardo Magnini</string-name>
          <email>magnini@itc.it</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff6">6</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Alessandro Vallin</string-name>
          <email>vallin@itc.it</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff7">7</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Christelle Ayache</string-name>
          <email>ayache@elda.fr</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff4">4</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Gregor Erbach</string-name>
          <email>erbach@dfki.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Anselmo Peñas</string-name>
          <email>anselmo@lsi.uned.es</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Maarten de Rijke</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff8">8</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Paulo Rocha</string-name>
          <email>Paulo.Rocha@alfa.di.uminho.pt</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff9">9</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Kiril Simov</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff5">5</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Richard Sutcliffe</string-name>
          <email>richard.sutcliffe@ul.ie</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Confidence weighted Score</institution>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>DFKI</institution>
          ,
          <addr-line>Saarbrücken</addr-line>
          ,
          <country country="DE">Germany (</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>DLTG, University of Limerick</institution>
          ,
          <country country="IE">Ireland</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>Departamento de Lenguajes y Sistemas Informáticos, UNED</institution>
          ,
          <addr-line>Madrid</addr-line>
          ,
          <country country="ES">Spain (</country>
        </aff>
        <aff id="aff4">
          <label>4</label>
          <institution>ELDA/ELRA</institution>
          ,
          <addr-line>Paris</addr-line>
          ,
          <country country="FR">France</country>
        </aff>
        <aff id="aff5">
          <label>5</label>
          <institution>IPP, Bulgarian Academy of Sciences</institution>
          ,
          <addr-line>Sofia</addr-line>
          ,
          <country country="BG">Bulgaria (</country>
        </aff>
        <aff id="aff6">
          <label>6</label>
          <institution>ITC-Irst</institution>
          ,
          <addr-line>Trento</addr-line>
          ,
          <country country="IT">Italy</country>
        </aff>
        <aff id="aff7">
          <label>7</label>
          <institution>ITC-Irst</institution>
          ,
          <addr-line>Trento</addr-line>
          ,
          <country country="IT">Italy (</country>
        </aff>
        <aff id="aff8">
          <label>8</label>
          <institution>Informatics Institute, University of Amsterdam</institution>
          ,
          <country country="NL">The Netherlands (</country>
        </aff>
        <aff id="aff9">
          <label>9</label>
          <institution>Linguateca, Braga Node, Universidade do Minho</institution>
          ,
          <addr-line>Potugal</addr-line>
        </aff>
      </contrib-group>
      <abstract>
        <p>Following the pilot Question Answering Track at CLEF 2003, a new evaluation exercise for multilingual QA systems took place in 2004. This paper reports on the novelties introduced in the new campaign and on participants' results. Almost all the cross-language combinations between nine source languages and seven target languages were exploited to set up more than fifty different tasks, both monolingual and bilingual. New types of questions (How- questions and definition questions) were given as input to the participating systems, while just one exact answer per question was allowed as output. The evaluation exercise has highlighted some difficulties in assessing definition questions and can be improved in the future, but the overall analysis of submissions shows encouraging results. Question Answering (QA) systems have been evaluated for the last six years at the TREC campaigns. The TREC QA tracks have evolved over the years, so that increasingly difficult tasks have been proposed, addressing not only factoid but also list and definition questions, and requiring exact answers instead of longer text snippets as output [8]. Nevertheless, multilinguality has never been investigated at TREC's QA track, thus leaving room for challenging tasks in languages other than English or even across different languages, which is actually in the focus of the CLEF campaigns. The first multilingual QA track at CLEF took place in 2003. Eight groups from Europe, the U.S. and Canada participated in nine tasks, submitting a total of seventeen runs. Three languages were addressed in the monolingual tasks (Dutch, Italian and Spanish), while in the bilingual tasks questions were formulated in five source languages (Dutch, French, German, Italian and Spanish) and searched for answers in an English document collection. It was a pilot evaluation exercise and 200 simple, fact-based questions were given as input in all tasks, and participants were allowed to return up to three responses per questions, either exact or 50 byteslong answer-strings [6]. In 2004 the QA@CLEF track10 attracted considerable attention within the CLEF framework; in fact three different tasks were devoted to it: the main QA track, a Spanish pilot task and iCLEF, the interactive track. The main track has included more European languages and all the cross-language combinations between them have been exploited in order to set up a number of different tasks. As a result, the CLEF QA community has grown and eighteen groups tested their systems, submitting forty-eight runs. This paper provides an overview of the main QA track. The following sections report on the languages considered in the experiments, on the procedure that was adopted to build the test sets, and on the participants' results. Each target language will be treated separately, as different subtasks.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1 Introduction</title>
    </sec>
    <sec id="sec-2">
      <title>Tasks</title>
      <p>Though Chinese has the highest number of speakers in the world, English has become a sort of lingua franca, as
the fact that most web pages world wide are in English testifies. Nevertheless, a lot of information is available in
other European languages, among which Spanish, German, French, Italian and Portuguese are the most
prominent. This motivates the study of multilingual information access.</p>
      <p>In a multilingual QA task two main variables need to be considered: the source language, i.e. the language
in which the questions are formulated, and the target language, i.e. the language of the document collection. A
cross-language QA system should enable users to search documents that are written in a language they do not
know, which is a promising application in a multilingual society. Answer-strings, which are usually retrieved
from the corpus without any changes, could be translated into the source language, but this further cross-lingual
step was not required in the track.
2.1</p>
    </sec>
    <sec id="sec-3">
      <title>Languages</title>
      <p>In 2004 nine source languages (Bulgarian, Dutch, English, Finnish, French, German, Italian, Portuguese and
Spanish) and seven target languages (Dutch, English, French, German, Italian, Portuguese and Spanish) were
considered at the CLEF QA track. Almost all combinations between source and target have been exploited in
order to propose as many tasks as possible: since no document collections were available, Bulgarian and Finnish
were considered as source languages only, while the monolingual English task was discarded because it has been
“traditionally” in the focus of the TREC campaigns. A total of 56 tasks were set up, divided into 6 monolingual
(Dutch, French, German, Italian, Portuguese and Spanish) and 50 bilingual.
2.2</p>
    </sec>
    <sec id="sec-4">
      <title>The Evaluation Exercise</title>
      <p>Since QA systems process natural language questions rather than keywords and retrieve precise answers rather
than entire documents, 200 questions were provided as input in all the tasks, and exact answer-strings were
required as output.</p>
      <p>The target corpora in all the languages were collections of newspapers and news agencies’ articles. The
texts were SGML tagged, and each document had a unique identifier (docid) that systems had to return with the
answer, in order to support it. The corpora, released by ELRA/ELDA, were large, unstructured, open-domain
text collections.</p>
      <p>The 200 questions given as input in the tasks were fact-based, but about the 10% of each test set was made
up of definition questions such as What is UNICEF? or Who is Tony Blair?, which were not included in 2003. In
addition, another 10% did not have any answer in the corpora, and the right response to those questions was the
string “NIL”.</p>
      <p>Each target language had its own 200 questions and, despite the efforts of the co-ordinators, there was just a
little overlap between the test sets of different target languages: just two questions recurred in all the test sets
and, on average, each test set shared 10 questions with the other ones.</p>
      <p>As far as the answers are concerned, the requirements were stricter than in 2003, when participants were
allowed to submit either exact or 50 bytes-long answers. Due to the potential number of participants attracted by
so many tasks, the evaluation efforts needed to be minimised, so in 2004 the output was reduced to a single,
exact answer-string.</p>
      <p>Generally speaking, on the one hand the QA track at CLEF 2004 tried to attract as many participants as
possible in a non-competitive setting, while on the other hand the co-ordinators aimed at reflecting the
development that the TREC tracks have been undergoing over the years. For this reason, the guidelines reflected
to a large extent those of the TREC 2002 QA track, adopting similar requirements and evaluation measures.
3</p>
    </sec>
    <sec id="sec-5">
      <title>Test Set Preparation</title>
      <p>
        Multilingual QA entails a number of subtasks, such as the development of tools (PoS-taggers, parsers and
Named Entity recognisers) for languages other than English and the translation of questions and answers into
other languages [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. The construction of a reusable, multilingual collection of questions with the related
[answerstrings, docid] pairs represents a useful resource, and the CLEF QA evaluation exercise offers the opportunity to
create such a benchmark. As in the 2003 campaign, when two multilingual Gold Standard collections of
questions and answers were built [5 and 6], in 2004 the generation of the test sets was closely monitored and
exploited in order to build similar test sets for all the tasks, and to translate all the questions proposed into the
track in all the source languages. Because of the number of languages involved, there was no attempt to have
exactly the same test set in all the tasks, as we managed to do in 2003.
      </p>
      <p>Eight groups were involved in the generation, translation and manual verification of the questions: the IPP
group at the Bulgarian Academy of Sciences translated the entire collection of questions and answers in
Bulgarian, DFKI created the German test set, ELRA/ELDA took over the work on the French questions, ITC-Irst
was in charge of the Italian and English test sets, Linguateca provided the Portuguese part of the benchmark,
UNED prepared the Spanish part, the University of Amsterdam worked on Dutch and the University of Helsinki
joined the activity translating 200 English questions into Finnish, in order to set up the Finnish-English task.
3.1</p>
    </sec>
    <sec id="sec-6">
      <title>Question Generation</title>
      <p>The questions in the test sets addressed large (on average 230 Mb), open domain corpora. The document
collections for all the target languages were comparable because they were made up of newspapers and news
agencies articles that referred to the same time-span: NRC Handelsblad (years 1994 and 1995) and Algemeen
Dagblad (1994 and 1995) for Dutch; Los Angeles Times (1994) and Glasgow Herald (1995) for English; Le
Monde (1994) and SDA French (1994 and 1995) for French; Frankfurter Rundschau (1994), Der Spiegel (1994
and 1995) and SDA German (1994 and 1995) for German; La Stampa (1994) and SDA Italian (1994 and 1995)
for Italian; PÚBLICO (1994 and 1995) for Portuguese and EFE (1994 and 1995) for Spanish.</p>
      <p>
        As a first step in the test sets preparation, each co-ordinating group generated 100 questions in its own
target language, searched manually for at least one answer per question supported by a document and then
translated into English, that was used as the interlingua between all the groups, both questions and answers. The
questions had to be compliant with specific criteria that were previously established: list questions (e.g. What are
the three most important export products of Italy?), embedded questions (e.g. When did the king who succeeded
Queen Victoria die?), yes/no questions (e.g. Did Shakespeare have any sisters?) and Why- questions (e.g. Why
did Nixon resign?) were not considered in the track [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ].
      </p>
      <p>On the other hand, the test set included two question types that were avoided in 2003: How- questions and
definition questions. These two categories, which can have longer answer-strings than the factoid questions,
were approached basically in the same way, though assessors were less demanding in terms of exactness.
How- questions (e.g. How did Hitler die?), may have several different responses (e.g. He committed suicide, or
in mysterious circumstances or hit by a bullet, or even alone) that provide different kinds of information.</p>
      <p>
        Similarly, definition questions (e.g. What is the atom? or Who are the Martians?) are considered very
difficult because though their target is clear, they are posed in isolation, and different questioners might expect
different answers depending on their previous assumptions. They were first introduced at TREC 2001 and then
proposed again in 2003, when organisers tried to define a potential user of the QA system, who would be “an
adult, a native speaker of English, and an ‘average’ reader of US newspapers” [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]. TREC assessors created a list
of “information nuggets” (i.e. significant facts that were likely to appear in the desired response), some of which
were necessary, and judged the content of each answer checking how many nuggets it contained. This way of
assessing the definition questions was quite complex and far from being exhaustive, so the CLEF approach in
this sense has been simplified: first of all only definition questions that referred to either a person or an
organisation were chosen, in order to avoid more abstract “concept definition” questions such as What is
religion?, that would be too complex to be judged. The restriction to persons (Who is Kofi Annan?) and
organisations (What is Amnesty International?) aimed at generating simple definition questions, whose answer
could be a single, well defined text snippet such as British spies listened in to UN Secretary General Kofi
Annan's office or Amnesty International campaigns for human rights, without any previous expectations
regarding the most relevant information that a system should return. Secondly, as they were introduced as a
stepping stone in 2004, the most general answers were judged as correct, assuming that potential users did not
know anything about the addressed person or organisation.
      </p>
      <p>The track co-ordinators attempted to balance the test sets according to the different answer types of the
questions. Eight answer types were considered: TIME (e.g. What year was Thomas Mann awarded the Nobel
Prize?), MEASURE (e.g. How many years of imprisonment did Nelson Mandela serve?), PERSON (e.g. Who
was Lisa Marie Presley’s father?), ORGANISATION (e.g. What is the name of the Kurdish separatist party?),
LOCATION (What is the capital of Japan?), OBJECT (e.g. Name an odourless and tasteless liquid.), MANNER
(e.g. How did Pasolini die?) and OTHER (e.g. What animal coos?). It is difficult to determine the intrinsic
difficulty of a question, but the distribution of several answer types in the test sets could differentiate the task
and offer some insights in the systems performance with regard to particular categories of questions, as we will
show in the results section below.</p>
      <p>Each organising group (except IPP and the University of Helsinki) collected 100 questions that had at least
one answer in their own target corpus. Those questions would be shared with the other groups, so they were
translated into English and saved in a simple XML format. For instance, during this work phase ELRA/ELDA
generated the factoid question Où se trouve Halifax ?, that had a LOCATION as answer type, translating it into
Where is Halifax located?.
3.2
Seven hundred questions were formulated in an original source language, manually verified against a document
collection, translated into English and collected in a common XML format. In order to share them in a
multilingual scenario, a second translation in all the nine source languages of the track was necessary. Native
speakers of each source language with a good command of English were recruited, and they were asked to
translate the questions trying to adhere as much as possible to the English version. In case of any discrepancies
between the original and the English form, they were expected to follow the former, and to communicate the
changes that the latter presented. Nevertheless, cultural differences made some cross-lingual obstacles
unavoidable: so, for example, the English question What does a luthier make? became tautological in German
(Was macht ein Geigen- und Gitarrenbauer?), while some other concepts, such as CEO, were ambiguous and
were translated in different ways (chairman, managing director or president). Moreover, translators encountered
difficulties in the transliteration of proper names: for instance, Vladimir Zhirinovsky is written Wladimir
Schirinowski in German, Vladimir Zhirinovskij in Italian and Vladimir Jirinovski in French. Translators usually
chose the most frequent form in which proper names appeared in their target corpus.</p>
      <p>Finally, in carrying out the assessments it became clear that translation has a discernible effect on the
integrity of the judgement process. For example is a Finance Minister the same as a Minister for Economic
Affairs? These might be (and in fact are) different roles but they could equally be the same one translated
differently. Similarly, when is a General Manager the same as a Secretary General? In English a General
Manager is quite a junior managerial position so the answer is probably “never”. However in another language
they might be quite equivalent. It is hard therefore to know what to conclude from judgements relating to
questions describing translated versions of ranks, titles and so on.</p>
      <p>&lt;q cnt="0504" category="F" answer_type="LOCATION"&gt;
&lt;language val="BG" original="FALSE"&gt;
&lt;question group="BTB"&gt;Къде се намира Халифакс?&lt;/question&gt;
&lt;answer n="1" docid=""&gt;TRANSLATION[Канада]&lt;/answer&gt;
&lt;/language&gt;
&lt;language val="DE" original="FALSE"&gt;
&lt;question group="DFKI"&gt;Wo liegt Halifax?&lt;/question&gt;
&lt;answer n="1" docid=""&gt;TRANSLATION[Kanada]&lt;/answer&gt;
&lt;/language&gt;
&lt;language val="EN" original="FALSE"&gt;
&lt;question group="ELDA"&gt;Where is Halifax located?&lt;/question&gt;
&lt;answer n="1" docid=""&gt;TRANSLATION[Canada]&lt;/answer&gt;
&lt;answer n="2" docid="LA112094-0062"&gt;Canada&lt;/answer&gt;
&lt;/language&gt;
&lt;language val="ES" original="FALSE"&gt;
&lt;question group="UNED"&gt;¿Dónde se encuentra Halifax?&lt;/question&gt;
&lt;answer n="1" docid=""&gt;TRANSLATION[Canadá]&lt;/answer&gt;
&lt;answer n="2" docid="EFE19940927-15402"&gt;Canadá&lt;/answer&gt;
&lt;/language&gt;
&lt;language val="FR" original="TRUE"&gt;
&lt;question group="ELDA"&gt;Où se trouve Halifax ?&lt;/question&gt;
&lt;answer n="1" docid="ATS.950616.0005"&gt;Canada&lt;/answer&gt;
&lt;/language&gt;
&lt;language val="IT" original="FALSE"&gt;
&lt;question group="IRST"&gt;Dove si trova Halifax?&lt;/question&gt;
&lt;answer n="1" docid=""&gt;TRANSLATION[Canada]&lt;/answer&gt;
&lt;/language&gt;
&lt;language val="NL" original="FALSE"&gt;
&lt;question group="UoA"&gt;Waar is Halifax?&lt;/question&gt;
&lt;answer n="1" docid=""&gt;TRANSLATION[Canada]&lt;/answer&gt;
&lt;/language&gt;
&lt;language val="PT" original="FALSE"&gt;
&lt;question group="LING"&gt;Onde fica Halifax?&lt;/question&gt;
&lt;answer n="1" docid=""&gt;TRANSLATION[Canadá]&lt;/answer&gt;
&lt;answer n="2" docid="LING-940526-150"&gt;West Yorkshire&lt;/answer&gt;
&lt;answer n="3" docid="LING-941009-021"&gt;Nova Escócia, no Canadá&lt;/answer&gt;
&lt;answer n="4" docid="LING-941201-050"&gt;Canadá&lt;/answer&gt;
&lt;/language&gt;
&lt;/q&gt;</p>
      <p>In order to reduce inconsistencies, questions were translated into the form in which a native speaker would
naturally ask it. The fact that manual translation captured some of the cross-cultural as well as cross-language
problems is good since QA systems are designed to work in the real world.
3.3</p>
    </sec>
    <sec id="sec-7">
      <title>Gold Standard</title>
      <p>Once all the 700 questions were translated into eight languages (Finnish was added only shortly before the
beginning of the experiments, and just for 200 questions), 100 additional questions for each target language were
selected from the collection, in order to collect 200 questions per test set.</p>
      <p>Around twenty of them did not have any answer in the document collections, and the right response to
them was the string “NIL”. The organisers decided not to include any NIL question among the definitions. The
usual procedure to choose them was to select those containing proper nouns that did not occur in the document
collection. Though it was easy to implement, this strategy probably made it too easy for participating systems to
identify NIL questions, and should be reconsidered for future campaigns. Being aware of this drawback, some
groups randomly selected the required NIL questions from those that seemed to have no answer in the document
collections, and double checked them.</p>
      <p>Additional questions were manually verified and new answers were added to those that were just the
translation of the original one. Figure 1 above shows a sample from the multilingual collection of questions and
answers built by the organising groups, called Multieight-04 corpus. From this XML file the plain text test sets
used for the evaluation exercise were extracted. Each question is described according to its category (either
factoid or definition) and to its answer type. The information concerning the category was kept also in test sets
released to participants, where the character F designated a factoid, and D a definition. Questions appear in eight
languages, and in one or more of them at least one [answer-string, docid] pair is given. The Boolean attribute
“original” keeps track of the language in which each question was first generated and verified.</p>
      <p>The entire collection is made up of 608 factoid and 92 definition questions, and the eight answer types are
rather balanced: it includes 173 PERSON, 118 LOCATION, 98 ORGANISATION, 88 OTHER, 84 MEASURE,
82 TIME, 31 OBJECT and 26 MANNER. Each question has at least one answer in one or more target document
collections, but due to the variety of languages, just a few were manually verified in all the languages and
consequently appeared in all the test sets.</p>
      <p>Similar to the DISEQuA and the Multisix collections built for the CLEF 2003 QA track, Multieight-04 is
a valuable and reusable benchmark resource that can be further enlarged and distributed. Unfortunately it does
not contain all the responses to each question, but just those that were manually found for the test sets
preparation. It could be enriched with automatically retrieved pattern sets of correct answers in all the languages.
4</p>
    </sec>
    <sec id="sec-8">
      <title>Participants</title>
      <p>The encouraging results of the 2003 campaign, which led to the consolidation of the CLEF QA community, and
probably the variety of the proposed tasks, gave rise to an increase in the number of participating teams. At the
CLEF 2003 QA track 8 groups (3 from the U.S. and 5 from Europe) submitted a total of 17 runs in 9 tasks, while
in 2004 18 teams (all of them from Europe except one from Mexico) returned 48 runs distributed over 19
monolingual and bilingual tasks. These figures are similar to those of the TREC-8 pilot QA evaluation exercise,
where 20 groups submitted 46 runs, and represent a promising starting point for future campaigns, in which
participants from other parts of the world should be involved.</p>
      <p>Target Languages
As Table 1 shows, many of the 56 tasks that were set up did not attract any participants, but in all the six
monolingual tasks, highlighted in the table with grey cells, two or more runs were returned. Black cells indicate
the tasks that were not activated.</p>
      <p>The bilingual tasks with English (EN) as target were chosen by six different groups. On the contrary,
English as source language did not receive much attention. French (FR) as target registered the highest number
of submissions, but they were returned by a single participating team. Five Spanish groups participated in the
monolingual Spanish (ES) task, while in 2003 only the University of Alicante managed to run its system. New
Dutch (NL) and Italian (IT) research groups registered in 2004 (only one Dutch group actually participated) in
the corresponding monolingual tasks, which testifies the growing interest in QA for languages other than
English. German (DE), that in 2003 was source language only, was chosen by two groups as target, like
Portuguese (PT), at its first time at CLEF.
5</p>
    </sec>
    <sec id="sec-9">
      <title>Results</title>
      <p>Participants were allowed to submit just one response per question and up to two runs per task. Submissions
were manually judged by human assessors, who considered both correctness and exactness of each answer.</p>
      <p>
        A response was judged as correct when its form was clear and its content was responsive, while exactness
is more related to the quantity than to the quality of the information retrieved by the systems. In the track
guidelines [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ], articles and prepositions were tentatively indicated as acceptable parts of speech that would not
penalise the exactness of an answer. Adjectives, verbs and adverbs could instead add irrelevant or unnecessary
information, as in the answer Ex IMF Secretary General Dies (that was returned in response to the question Of
what organisation was Pierre-Paul Schweitzer general manager?), where only IMF would have been the exact
and required string. At any rate, exactness was never precisely defined, so a certain degree of subjectivity in the
judgements could not be eliminated.
      </p>
      <p>In 2003, in order to facilitate participation, both exact and 50 bytes-long answer-strings were accepted
(though assessed separately), but most participants chose to return exact responses. So, in 2004 only exact
answers were allowed, which made the tasks more difficult. Responses were judged either as Right, Wrong,
ineXact or Unsupported (when the answer-string contained a correct answer but the returned docid did not
support it).</p>
      <p>Factoid questions with the answer type MANNER (i.e. How- questions) and definition questions, that were
included in the test sets in 2004 for the first time, needed more heuristically oriented evaluation criteria because
their answers could be also long circumlocution or even entire sentences. In particular, answers to definition
questions were judged considering their usefulness for a potential user that was assumed to know nothing of the
person or the organisation addressed by the question. For instance, a correct answer returned in response to the
question Who is Jorge Amado? was the following sentence: American authors such as Stephen King and Sidney
Sheldon are perennial best sellers in Latin American countries, while Brazilian Jorge Amado, Colombian
Gabriel Garcia Marquez and Mexican Carlos Fuentes are renowned in U.S. literary circles. In fact, it is clear
from the sentence that Jorge Amado is a Brazilian writer and, moreover, it would have been difficult to extract a
shorter and responsive string from this snippet.</p>
      <p>The assessors were basically less demanding in terms of exactness when they judged these types of
questions. However, accepting such long answers might be seen as equivalent to considering passage extraction
rather than QA, so some judges disagreed on this subject. Because of the unnecessary information included in
the answer-string above, some assessors would judge the response as inexact. No specific assessment training
was offered to all the groups, which should be taken into account in the future.</p>
      <p>
        The organising group that had generated the questions in a particular language was in charge of the
assessment of the runs with the same target language (except for the judgement of the English runs, that was
taken over by the University of Limerick). As a common procedure, each run, containing 200 answers, was
judged by more than one assessor. The DLTG group used a different approach, as described in section 5.2.
The main measure was accuracy, that is the fraction of right answers. Answers had to be unranked (i.e. in the
same order as in the test set), but a confidence value could be given for each response. Though it was not
mandatory, this absolute value that could range between 0 and 1 was considered to calculate an additional
Confidence-weighted Score (CWS), borrowed from the TREC-2002 track [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. Both accuracy and CWS reward
systems for recognising correct answers, and both penalise them for mistaking wrong responses for correct ones.
However, only CWS rewards systems that can predict their own performance.
      </p>
      <p>The restriction to a single exact answer per question made the task harder than that proposed in 2003, when
three ranked responses were accepted and the Mean Reciprocal Rank was computed. At CLEF 2003 the average
performance was 41% of correct answers in the monolingual tasks and 25% in the cross-language ones, but if we
consider just the first response to each question, the results drop to 29% and 17% respectively.
In 2004 the average accuracy over the 20 runs submitted in the monolingual tasks was 23.7%, and 14.7% over
the 28 bilingual runs. So, the average results of the two evaluation exercises are not so different, and the slight
downgrade registered in 2004 is probably due to the introduction of the definition questions.</p>
      <p>In the following seven sections the results of the runs for each target language are thoroughly discussed.
For each target language two kinds of results are given: the overall performance (accuracy and
confidenceweighted score) of all the submitted runs and an analysis of the systems’ accuracy with respect to the answer
types of the questions in test set. Answer types are designated by the following abbreviations: loc ≡ location,
mea ≡ measure, org ≡ organisation, per ≡ person, man ≡ manner, obj ≡ object, oth ≡ other and tim ≡ time.
Below each answer type, the number of posed questions of that type is shown in square brackets.</p>
      <p>The last row of the tables that analyse questions according to their answer type shows a virtual run, called
combination, in which the classification “right answer” is assigned to a question if any of the participating
systems found it. The objective of this combination run is to show the potential achievement if one merged all
answers and considered the set of answers right, provided one answer were right.
5.1</p>
    </sec>
    <sec id="sec-10">
      <title>Dutch as Target</title>
      <p>Two research groups registered for tasks with Dutch as the target language, but only one team submitted runs:
the University of Amsterdam, who had also participated in 2003. They submitted two monolingual runs, and one
bilingual run (English to Dutch).</p>
      <p>The Dutch test set contains 200 questions. Table 2 below details the results of the three submitted runs.
Interestingly, on definition questions the bilingual English to Dutch run performed better than either of the two
monolingual runs.</p>
      <p>The aim of the virtual run called combination is to provide an upperbound on the possible performance of a
system that would merge the existing runs and somehow select the right answers from the combined pool of
candidate answers. As an aside, this is actually how the University of Amsterdam’s QA system works: separate
streams each generate result files, and these are combined into a joint pool of candidate answers from which the
final answers are selected.
5.2</p>
    </sec>
    <sec id="sec-11">
      <title>English as Target</title>
      <p>The work of assessing questions with English answers was assigned to the Documents and Linguistic
Technology Group at Limerick. The five tasks enacted involved questions in Bulgarian, Finnish, French,
German, Italian with English answers being returned from the LA Times (American English) and Glasgow
Herald (Scottish English) collections. The starting point in carrying out the assessment comprised the TREC
Evaluation Software written by Ellen Voorhees and the Multieight-04 collection of manually retrieved answers.</p>
      <p>Right Wrong ineXact Unsupported
Run Name answers answers answers answers
(#) (#) (#) (#)</p>
      <p>Having studied the TREC software it was decided that it should be used on a question-by-question basis
rather than on a run-by-run basis. This means that a single assessor reviews and evaluates all candidate answers
to a given question. before moving to the next question. Originally we had envisaged that a given evaluator
would assess all answers to different questions comprising a complete run before moving on to the next run.
The method used in carrying out the assessment was as follows. There were four primary assessors plus one
secondary assessor. Each primary assessor - a native speaker of English - was assigned a set of questions, 1-50,
51-100, 101-150 and 151-200 respectively. The assessors, provided with a set of guidelines, then carried out
their work, noting any doubtful cases. A series of meetings then took place at which these cases were considered
in turn by all five assessors and a joint decision was made. To ensure consistency, the consequences of each
decision were then cross-checked by each assessor against judgements of comparable cases. It should be noted
therefore that while all responses to a particular question were judged by the same person, we did not use
double-blind assessment where each judgement is made independently by two assessors.</p>
      <p>We should point out that our reasoning and judgements were made with respect to the English versions of
the questions. However, all the systems in this task group were using the 'same' questions in languages other than
English. It is possible therefore that a question inadvertently asked something different in a particular language
due to differences of translation. This could affect the results though perhaps not to a major degree.
The main results of the task group can be seen in Table 4.</p>
      <p>In Table 5 the results are sorted by category of questions.</p>
      <p>run
bgas041bgen
dfki041deen
dltg041fren
dltg042fren
edin041deen
edin041fren
edin042deen
edin042fren
hels041fien11
irst041iten
irst042iten
lire041fren
lire042fren
combination
11 Since some typos were found in the FI=&gt;EN test set, seven questions were not taken into consideration in the evaluation.
None of them had received a right answer, so their exclusion did not affect the data in Table 5.</p>
      <p>Some answer types (i.e. manner, measure and object) turned out to be difficult for systems, while the
performance on location, factoid-person and time is quite good.</p>
      <p>In making judgements concerning definitions we decided to err on the side of generosity and made no
correction for the length of submissions although in practice these tended to be short. A response was considered
correct if it provided salient information concerning the topic. Generally the task specification for such questions
was considered somewhat vague and so the results while being interesting are not necessarily that informative.
What seems to be necessary is a means of punishing answers which contain both relevant and irrelevant
information. This has been attempted in TREC with mixed results.</p>
      <p>While the level of participation in the English target task group was very encouraging, the numbers
participating was still very small in statistical terms and also varied from language pair to language pair.
Therefore we should be careful not to conclude too much from the results in terms for example of the relative
difficulty of different language pairs.
5.3</p>
    </sec>
    <sec id="sec-12">
      <title>French as Target</title>
      <p>A single research group took part in evaluation tasks with French as a target language: Neuchatel University. It
took part in both monolingual and bilingual tasks. This participating team submitted 16 runs, two runs per source
language, taken from the 8 available source languages: Bulgarian, German, English, Spanish, French, Italian,
Dutch and Portuguese. In particular, two runs were submitted for the monolingual task French-French.
Table 6 shows the assessment of the sixteen submitted runs. The monolingual runs appear in italics.</p>
      <p>Right Wrong
answers answers
(#) (#)
ineXact Unsupported
answers answers
(#) (#)</p>
      <p>The best results were obtained for one of the monolingual runs (gine042frfr). This proves once again that it
is a priori easier for the systems to answer correctly when the source language is the same as the target language.
However, it is noticeable that the 2nd and 3rd best results are obtained by the two German-French runs (better
than the other monolingual French run).</p>
      <p>It is important to notice that the number of unsupported answers is 0 for all runs. This is expectable as all 16 runs
are versions of the same system, and indicates that this system always supports the answers it gives.</p>
      <p>The correct answers given for all the runs are presented in Table 7, clustered by answer type of questions.
Neuchatel system’s weaknesses obviously lie in definition-organisation (recall 0%) and in factoid-manner (max.
recall 21%) questions, whereas it gives its better results for definition-person (max. recall 50%), measure (32%)
and location (34.5%) questions.</p>
      <p>The virtual run in the last row, called combination, aims at getting an idea of what could be the expected
potential performance of a system giving all the correct answers. The best run (gine042frfr) is able to supply
only 50.51% of the correct answers of "combination". This ratio could be enhanced if results for
definitionorganisation and factoid-manner, in particular, would be bettered.
%
Two research groups took part in tasks with German as target language, and only in the monolingual German
task: DFKI, which had participated at CLEF-2003, and Fernuniversität Hagen, at its first participation, submitted
one run each.</p>
      <p>The German test set contained 200 questions. However, three questions contained spelling errors and were
subsequently excluded from the evaluation, so that only 197 questions were taken into consideration.
Table 8 shows the assessment of the two runs which were submitted.</p>
      <p>DFKI did not handle any definition questions. Both groups produced short and exact answers; no answer was
longer than 6 words or 48 characters.</p>
      <p>The combination run in the last row shows that the best performing system (fuha041dede) is able to respond
correctly to 78% of the questions that have been correctly answered by both teams in conjunction.</p>
      <p>
        The DFKI group conducted an experiment to compare the QA system performance against human QA
performance under time constraints [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. Three subjects answered all 200 questions of the monolingual German
test set with the help of a search engine. The time between the presentation of each question and the submission
of the document ID was measured, and the answers were assessed. Only answers that were found within a given
time limit were considered. Then the accuracy a human could achieve was calculated. It was found that a human
who is allowed a maximum of 42 seconds per question achieves the same level of accuracy as the German
“combination” run (DFKI run ≈ 30s, FUHA run ≈ 34s). In addition, the experiment revealed the difficulty of
different answer types for humans, e.g., the average definition questions required 39 seconds and the average
factoid questions 81 seconds.
5.5
      </p>
    </sec>
    <sec id="sec-13">
      <title>Italian as Target</title>
      <p>Two research groups took part in tasks with Italian as target language, and precisely only in the monolingual
Italian task: ITC-Irst, that had participated also at CLEF-2003, and the Institute for Computational Linguistics in
Pisa12, at its first participation.</p>
      <p>In 2003 ITC-Irst submitted two runs, and the system answered correctly at the first rank to 37.5% and
41.5% of the questions respectively. The lower results achieved in 2004 with the same system demonstrate that
the task was harder. Nevertheless, as Table 10 shows, the overall accuracy of the runs ILCP and irst041 is over
the average performance of the participants in the monolingual tasks.</p>
      <p>The analysis of the results in Table 11 shows that location, person and time were the easiest answer types
for the participating systems. How-questions constituted a problem for the Irst system, while ILCP answered
four of them correctly, retrieving long text snippet that were judged as responsive. The accuracy over definition
questions in all three submitted runs is relatively high. While the Irst system returned very short answers, trying
to select the most relevant portion of text, ILCP system often gave long answer-strings, and many of them
(14.5%) were judged as inexact, though they often contained the required information.</p>
      <p>The runs ILCP and irst042 were the most precise in the whole track in identifying the questions with no
response, though their recall is not so high.</p>
      <p>Two research groups took part in tasks with Portuguese as target language, both in the monolingual task; one of
them submitted two runs. None provided a confidence score.</p>
      <p>Since there was a duplicated question, (“Who was the first President of the United States?”), only 199 questions
were taken into account in the summary statistics.</p>
      <p>The table below shows the assessment of the three submitted runs. While the answers of the SFNX system
were generally rather short, the PTUE system occasionally submitted longer answers (in one case, reaching 35
words).
12 Joint work with the Department of Information and Communication Technology of the University of Pisa.
PTUE041ptpt
sfnx041ptpt
sfnx042ptpt</p>
      <p>Run
PTUE041ptpt
sfnx041ptpt
sfnx042ptpt
Eight runs were submitted having Spanish as target language. The only source language was Spanish, too.</p>
      <p>
        Since, as Table 15 shows, some systems performed better for certain types of questions, the following
question arises: why do we not reward specialisation? This issue has been explored in the Pilot Question
Answering Task [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], in which the confidence score has been taken into account in the evaluation measure in
order to reward systems’ self-knowledge and answer validation when responding to different types of questions.
combination 7 9 16 7 10 9 15 11 14 15 113
Table 15: Results of the monolingual Spanish runs, according to answer types of questions.
      </p>
      <p>%</p>
      <p>As the virtual combination run in the last row shows, the best performing system (aliv042eses) is able to
respond correctly to only 57.5% of the questions that would have been correctly answered by all teams in
conjunction. Systems show better behaviour when answering about locations, organisations, dates and persons. It
is interesting to remark that, whereas individual systems show important differences among the number of
correct answers depending on the type of question, the combination of systems shows a quite uniform
distribution.</p>
      <p>Though different questions and different text collections were used, the overall results obtained for
monolingual Spanish in 2004 are better than those in the 2003 track. The best result obtained in last edition was
40% of questions with a correct answer. However, three answers per question were allowed in 2003: if we
consider only the percentage of correct answers found at the first rank, that was 24.5% for the best system, it is
outperformed by the run aliv042eses, submitted by the University of Alicante, that in 2004 reached an accuracy
of 32.5%.
6</p>
    </sec>
    <sec id="sec-14">
      <title>Remarks on Evaluation</title>
      <p>The four judgements adopted by the assessors (right, wrong, inexact and unsupported) have been used at TREC
for many years and seem to cover most of the possible answers of a real QA system. Even so, the evaluation of
the runs submitted at CLEF shows that sometimes they are somehow simplistic, and that they do not enable
assessors to grasp the responsiveness of all the answers.</p>
      <p>In particular, as the disagreement between assessors has shown, exactness is really difficult to judge,
considering also that it has never been defined with objective criteria. The tentative rules we tried to draft
concerning the acceptable and the unacceptable parts of speech did not always match with the sensibility of the
human assessors. Furthermore, some types of questions, such as How- questions and definitions, have relatively
long strings as answers, and for the time being it would be too demanding to require essential and not redundant
responses. Maybe we should consider going back to the retrieval of short, meaningful passages (similar to the
optional justifications that could be attached to the answers at TREC 2002), possibly rewarding those systems
that are able to return just the minimal piece of information. Alternatively, the judgement inexact could be kept,
but differentiated so as to distinguish between an incomplete answer and one that is too long.</p>
      <p>In addition, the judgement unsupported could be considered independently from right and wrong because
assessors came across wrong answers that were completely unrelated to the document indicated in the docid.</p>
      <p>Finally, an additional heuristic judgement that quantifies the usefulness of a response could be introduced;
in fact an answer can be either wrong or inexact, but at the same time a potential user could draw some partial
information from it.</p>
      <p>As far as the NIL questions are concerned, they were usually generated using proper names or keywords
that did not appear in the document collection. This procedure needs to be reconsidered, because a simple IR
system could trivially identify them, though in 2004 the NIL accuracy was not very high. If NIL questions
addressed entities that actually appear in the corpus, the task would be more challenging and significant.</p>
      <p>
        Confidence-weighted score, that was used at TREC 2002 [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ], could not be calculated for all the runs
because the confidence value was not mandatory. When computed, it seemed to reflect the overall accuracy, and
it does not provide further insight in the systems’ performance.
7
      </p>
    </sec>
    <sec id="sec-15">
      <title>Conclusions</title>
      <p>Thanks to the high number of proposed tasks and to a growing interest in Question Answering by the European
research community, the QA@CLEF-2004 attracted more participants than the previous edition. In addition, the
benchmark resources built within the framework of these evaluation exercises contribute to the development and
tuning of systems, and can be reused as training resources.</p>
      <p>The results of the 2004 track are not fully comparable to those achieved in 2003, in fact the two tasks were
designed differently: nonetheless, the accuracy in answering specific questions, such as those that had location
and time as answer types, was encouragingly high in all the seven target languages. The introduction of
definition and How- questions made the task harder, and the assessors encountered some difficulties in defining
and judging objectively the responsiveness and exactness of the responses. It seems that in assessing these
particular questions, it would be reasonable to accept short text passages instead of exact answer-strings.
Besides, the evaluation process as it was designed, i.e. split over different sites with multiple assessors, lacked
uniformity and would need stricter, common guidelines that cover as much as real output cases. This should as
much as possible be reconsidered for future campaigns.</p>
      <p>The evaluation measures adopted in 2004 followed closely the TREC-2002 QA track, but since the assessors
sometimes found the four judgements (right, wrong, inexact and unsupported) inadequate, some changes might
be introduced in the next exercises, aimed for instance at rewarding the usefulness of responses for a potential
user. However, coming up with a user model that is useful, satisfactory, and realistic is highly non-trivial.</p>
    </sec>
    <sec id="sec-16">
      <title>Acknowledgements</title>
      <p>The authors would like to thank Donna Harman for her valuable feedback and suggestions in designing the track,
and Ellen Voorhees for providing the NIST software for the assessment of the submitted runs.
Gregor Erbach wishes to thank the German Federal Ministry of Education and Research (BMBF) through the
project COLLATE II (01 IN C02), that supported the work.</p>
      <p>Bernardo Magnini and Alessandro Vallin have been partially supported by the WEBFAQ project funded by the
Autonomous Province of Trento. In addition, they would like to thank Danilo Giampiccolo and Oleksandr Vagin
for their help in the track preparation.</p>
      <p>Maarten de Rijke was supported by the Netherlands Organization for Scientific Research (NWO) under project
numbers 612-13-001, 365-20-005, 612.069.006, 612.000.106, 220-80-001, 612.000.207, 612.066.302, and
26470-050.</p>
      <p>Paulo Rocha was supported by the Portuguese Fundação para a Ciência e Tecnologia, through grant
POSI/PLP/43931/2001.</p>
    </sec>
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