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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Retrieval of Health Advice on the Web</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>G. Zuccon</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>B. Koopman</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>A. Nguyen</string-name>
          <email>anthony.nguyeng@csiro.au</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Queensland University of Technology</institution>
          ,
          <addr-line>Brisbane</addr-line>
          ,
          <country country="AU">Australia</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>The Australian e-Health Research Centre (CSIRO)</institution>
          ,
          <addr-line>Brisbane</addr-line>
          ,
          <country country="AU">Australia</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>This paper details the participation of the Australian eHealth Research Centre (AEHRC) in the ShARe/CLEF 2013 eHealth Evaluation Lab { Task 3. This task aims to evaluate the use of information retrieval (IR) systems to aid consumers (e.g. patients and their relatives) in seeking health advice on the Web. Our submissions to the ShARe/CLEF challenge are based on language models generated from the web corpus provided by the organisers. Our baseline system is a standard Dirichlet smoothed language model. We enhance the baseline by identifying and correcting spelling mistakes in queries, as well as expanding acronyms using AEHRC's Medtex medical text analysis platform. We then consider the readability and the authoritativeness of web pages to further enhance the quality of the document ranking. Measures of readability are integrated in the language models used for retrieval via prior probabilities. Prior probabilities are also used to encode authoritativeness information derived from a list of top-100 consumer health websites. Empirical results show that correcting spelling mistakes and expanding acronyms found in queries signi cantly improves the e ectiveness of the language model baseline. Readability priors seem to increase retrieval e ectiveness for graded relevance at early ranks (nDCG@5, but not precision), but no improvements are found at later ranks and when considering binary relevance. The authoritativeness prior does not appear to provide retrieval gains over the baseline: this is likely to be because of the small overlap between websites in the corpus and those in the top-100 consumer-health websites we acquired.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>
        The Australian e-Health Research Centre (AEHRC) contributed 4 runs to
this year's challenge. Our methods are based on the language modelling
framework for information retrieval [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. Our baseline submission (teamAEHRC.1.3)
implements a language model with Dirichlet smoothing [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ]. The remaining
submissions build upon this baseline approach. Speci cally, we consider the
contribution to retrieval e ectiveness of query error correction and acronym expansion
(teamAEHRC.5.3), readability measures (teamAEHRC.6.3), authoritativeness
as derived from a list of top-100 consumer health websites (teamAEHRC.7.3).
Our approaches are detailed in Section 2.
      </p>
      <p>Empirical results obtained over the web corpus compiled by the ShARe/CLEF
2013 eHealth Evaluation Lab Task 3 organisers highlight the importance of
correcting typographic errors in health consumer queries, as well as normalising
acronyms to their expanded form to increase the quality of the query
representation. Considering the readability of web pages when providing information to
health consumers provides improvements in retrieval e ectiveness when
considering the graded relevance results at early ranks. Web page authority as assessed
from a list of top-100 consumer-health websites does not seem to improve
retrieval quality: this may be due to the limited overlap between the website list
and the ShARe/CLEF 2013 document corpus. Details of the results achieved by
our submissions are given in Section 3.
2</p>
    </sec>
    <sec id="sec-2">
      <title>Methods</title>
      <p>
        The next sections describes the methods we used to address the problem of
retrieving web pages for health consumers seeking for medical advice [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. The
document rankings generated by our methods were submitted to the ShARe/CLEF
2013 eHealth Evaluation Lab Task 3. All methods are implemented using the
Lemur/Indri information retrieval toolkit1.
2.1
      </p>
      <sec id="sec-2-1">
        <title>A baseline Language Model (teamAEHRC.1.3)</title>
        <p>We used a language modelling approach with Dirichlet smoothing as the
baseline retrieval method. Following this approach, documents are ranked according
to the probability of a document d given the submitted query Q, i.e. P (djQ),
computed as:
where the prior probability P (d) is considered uniform over the document
collection and can thus be ignored for ranking equivalence reasons, jdj is the length
in tokens of document d, P (qijC) is the maximum likelihood estimate of qi in
the collection, and is the Dirichlet smoothing parameter. This parameter was
set to 2,500 in all our submission; this is a common value for the smoothing
1 http://lemurproject.org/
parameter. In our implementation (as it is common in IR), only documents that
contain at least one of the query terms are considered for retrieval for each given
query. Of these, only the top 1,000 documents, according to Equation 1, are used
to form the submission.
2.2</p>
        <p>Correcting spelling mistakes and expanding acronyms
(teamAEHRC.5.3)
The analysis of the training set provided by the task organisers revealed that
queries may contain (i) spelling mistakes or alternative spellings, e.g., groupo B
for group B; (ii) acronyms and abbreviations, e.g., Cdi for Clostridium di cile.
Similar cases can in fact also be found in the test set, e.g. Hypothyreoidism for
Hypothyroidism, ASA for acetylsalicylic acid (aspirin)2. The presence of spelling
mistakes and the use of acronyms in queries may adversely a ect retrieval of a
standard keyword-based system like ours based on language modelling.</p>
        <p>
          To overcome this issue, we use the AEHRC's Medtex medical text analysis
platform [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ] to individuate misspelled terms (and uncommon variants of medical
terms), as well as acronyms. Medtex is part of the medical natural language
processing technology that the AEHRC uses to deliver automated solutions to
improve health service delivery, like cancer incidence and mortality reporting [
          <xref ref-type="bibr" rid="ref8 ref9">8,
9</xref>
          ] and radiology reconciliation [
          <xref ref-type="bibr" rid="ref10">10</xref>
          ].
        </p>
        <p>To correct candidate misspellings and uncommon variants individuated by
Medtex, we implemented a call to the Google web search engine3 and extracted
the query correction suggestion (i.e. \Showing results for") provided by the
search engine.</p>
        <p>To expand candidate acronyms individuated by Medtex, we parsed the list
of common abbreviations used in medical prescriptions provided by Wikipedia4.
This list contains triples &lt;abbreviation, latin, meaning &gt;, where abbreviation
is the target acronym or abbreviation expression, latin is the Latin term that
represents the abbreviation (if any) and meaning is the English expansion. If an
English expansion was available for an abbreviation, then we ignored the latin
term, otherwise we used the latin term as a translation of the abbreviation.</p>
        <p>When spelling corrections and acronym expansions are produced for
candidate terms of a query, we create a new query formulation that appends to the
original query terms those from the spelling correction and acronym expansion.
The new query formulation is then used to score documents against using the
model of Equation 1. This forms the submission named teamAEHRC.5.3.
2 Note, however, that the test set was not consulted when developing the approach
described here.
3 http://www.google.com
4 http://en.wikipedia.org/wiki/List_of_abbreviations_used_in_medical_
prescriptions
2.3</p>
        <p>
          Taking readability into account: the readability prior
(teamAEHRC.6.3)
Health consumers seeking medical advice on the web do not usually have
expertise in the medical domain and are thus not familiar with the medical language.
A page providing health information for health practitioners (e.g., doctors and
nurses) is likely to be di cult to read for a health consumer, such as a patient.
We follow this intuition and argue that web pages retrieved for providing advice
to health consumer need to be easily understood by a non-expert reader. We thus
enhance the approach used for building the submission teamAEHRC.5.3
(previous section) by considering document readability. We use a common measure
of text readability to estimate how likely the content of a web page is
understandable by health consumers. The selected readability measure is the Flesch
Kincaid Reading Ease (FRES) formula [
          <xref ref-type="bibr" rid="ref11">11</xref>
          ]. This measure provides a score
between 0 and 100. A high score indicates that the text is easy to read, while
low scores suggest the text is complicated to understand. The Flesch Kincaid
Reading Ease measure has been used in previous work on readability of health
content, for example, to assess whether informed consent forms for participation
in oncology research are readable by patients and their families [
          <xref ref-type="bibr" rid="ref12">12</xref>
          ]. The Flesch
Kincaid Reading Ease is calculated according to the following formula:
206:835
1:015
        </p>
        <p>#(words)
#(sentences)
84:6
#(syllable)
#(words)
(2)
where the function #(x) provides the total count of item x in the document, e.g.
#(syllable) is the total number of syllable in the document.</p>
        <p>To consider the readability measure during the retrieval process, we
compute a prior probability distribution over all documents in the collection, where
the value of the prior probability assigned to a document is proportional to its
Flesch Kincaid Reading Ease score. Thus, documents that are more readable
according to the Flesch Kincaid Reading Ease measure would be more likely
relevant according to our prior. The prior is integrated in the retrieval formula
by modifying Equation 1 so that the readability prior is substituted to the
uniform prior, P (d), used for the previous runs. This method forms the submission
named teamAEHRC.6.3.
2.4</p>
        <p>Considering authoritativeness: a prior for the top-100 consumer
health websites (teamAEHRC.7.3)
Health information presented to consumers should not only be easy to
understand, but also reliable. To take reliability of the content into account
during the retrieval process, we obtained a list of recommended health-consumer
web sites. The list has been compiled by CAPHIS5 and can be retrieved at
http://caphis.mlanet.org/consumer/. This list contains 100 sites that have
5 The Consumer and Patient Health Information Section (CAPHIS) is part of the</p>
        <p>Medical Library Association, an association of health information professionals.
been selected according to criteria that include currency, credibility, content and
audience. We see these criteria as an overall measure of how authoritative the
websites are.</p>
        <p>To integrate authoritativeness information in the retrieval process, we took an
approach similar to that used for the document prior in run teamAEHRC.6.3. An
uniform prior was computed for all documents in the collection. For documents
whose base URL is in the CAPHIS list, we boosted the corresponding prior
by 10 times. The resulting score distribution was then normalised to resemble
a probability distribution, this formed our authoritativeness prior. The prior
was then applied together with the readability prior, transforming the retrieval
formula to the following:
where Pr(d) is the readability prior for document d and Pa(d) is the
authoritativeness prior. This formed the method used for generating teamAEHRC.7.3
submission.</p>
        <p>Evaluation on the ShARe/CLEF 2013 Challenge</p>
      </sec>
      <sec id="sec-2-2">
        <title>Evaluation Settings</title>
        <p>
          Details of the collection used are given by Goeuriot et al. [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ]. We indexed the
document collection using Lemur; the INQUIRY stop list and the Porter stemmer
as implemented in Lemur were used when indexing documents.
        </p>
        <p>Runs are evaluated according to the guidelines provided by the ShARe/CLEF
2013 eHealth Evaluation Lab Task 3 organisers; Precision@10 and nDCG@10
are used as main evaluation measures. Organisers formed the pools used for
relevance assessments by considering, for each query, the top 10 documents
retrieved by only selected participants submissions. The selected submission
include our teamAEHRC.1.3 and teamAEHRC.5.3 runs; thus the set of top 10
documents retrieved for each query by teamAEHRC.6.3 and teamAEHRC.7.3
may contain unjudged documents. Unjudged documents are considered
irrelevant (according to standard IR practice); this may result in an underestimation
of the Precision@10 and nDCG@10 for teamAEHRC.6.3 and teamAEHRC.7.3.
Table 1 reports the percentage of the top 10 rank positions of each query for our
submissions that are covered by the ShARe/CLEF 2013 relevance assessments.
The table highlights that the top 10 rankings of each queries for submissions
teamAEHRC.6.3 and teamAEHRC.7.3 have only partially been assessed: less
than half of the documents retrieved by teamAEHRC.7.3 in the top 10 ranks
have been judged. Thus, metrics such as precision and nDCG calculated at rank
10 for these submissions may be underestimating the quality of the submission
itself. The extent to which the e ectiveness of these runs are underestimated
depends upon the breadth of the pools assessed in the ShARe/CLEF 2013 eHealth
Evaluation Lab Task 3.
Run id
teamAEHRC.1.3
teamAEHRC.5.3
teamAEHRC.6.3
teamAEHRC.7.3</p>
        <p>P@5 P@10
0.4440 0.4540
0.4560 0.4840
0.4440 0.4220
0.2080 0.2200
Results of our submissions are summarised in Tables 2(a) and 2(b) for
Precision@10 and nDCG@10 respectively.</p>
        <p>The results suggest that expanding queries by including spelling corrections,
common alternative spelling of medical terms, acronym and abbreviation
expansions (submission teamAEHRC.5.3), does sensibly improve retrieval e ectiveness
across the whole set of evaluation metrics. The inclusion of readability measures
as a prior of the language model used for retrieval does not provide the hoped
improvement when considering binary relevance and precision. When graded
relevance is considered, accounting for the readability of the content does
provide better e ectiveness at early ranks, as measured by the increase of nDCG@5
obtained by teamAEHRC.6.3 over the baseline teamAEHRC.1.3 (+8%) and
teamAEHRC.5.3 (+5%). These gains are, however, not maintained at lower ranks.
The inclusion of the authoritativeness prior actually degrades the retrieval
effectiveness; this is likely to be a result of the limited overlap between the URLs
in the CAPHIS list and those in the ShARe/CLEF 2013 corpus. An additional
factor in uencing the low performance of this run may be the limited overlap
between retrieved and assessed documents. As discussed in Section 3.1, this factor
may cause an underestimation of the retrieval e ectiveness of this submission,
the extent of which can only be judged based on the completeness and breadth
of the pool of documents and systems that have been assessed.</p>
        <p>(a) teamAEHRC.1.3
(b) teamAEHRC.5.3
(c) teamAEHRC.6.3
(d) teamAEHRC.7.3
best for queries like query qtest1. Overall, the gains in retrieval e ectiveness over
the baseline provided by the technique used for teamAEHRC.5.3 are partially
lost when introducing the readability prior in the retrieval method. However,
the query-by-query analysis of Figure 1 highlights that losses do not a ect all
queries: the introduction of the readability prior delivers e ectiveness gains for
some of the queries in the ShARe/CLEF 2013 test set. This is the case for
example for queries qtest10, `dysplasia and multiple sclerosis', and qtest11, `chest
pain and liver transplantation'. In the latter case, the system that uses the
readability prior for retrieval results is, in fact, the best across all ShARe/CLEF 2013
systems.</p>
        <p>Finally, we have observed that our submissions teamAEHRC.6.3 have no
results for qtest50, and teamAEHRC.7.3 has no results for qtest49 and qtest50.
An analysis of our code revealed an error in the generation of the nal
document rankings to submit to the challenge; this produced truncated results for
submissions teamAEHRC.6.3 and teamAEHRC.7.3.
4</p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>Conclusions</title>
      <p>This paper outlined our submissions to the ShARe/CLEF 2013 eHealth
Evaluation Lab Task 3. Our approaches are based on a Dirichlet smoothing language
modelling framework, and investigate the e ect of misspelling corrections and
acronyms expansions in queries, and the inclusion of readability and
authoritativeness information in the scoring function. A preliminary analysis of our results
have highlighted the gains that can be obtained by correcting misspellings in
queries and expanding acronyms and abbreviations. The inclusion of readability
information have shown promise for retrieving information for health consumers
seeking medical advice on the web. Further analysis is required to better gauge
the impact of our approaches. Future work will also investigate alternative
approaches for (i) computing readability of health content, (ii) encoding readability
in the retrieval function.</p>
    </sec>
  </body>
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