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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Ontology of Enterprise Competencies</article-title>
      </title-group>
      <contrib-group>
        <aff id="aff0">
          <label>0</label>
          <institution>LINA - University of Nantes Rue christian Pauc</institution>
          ,
          <addr-line>la Chantrerie, 44000 Nantes</addr-line>
          ,
          <country country="FR">France</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>Ontologies constitute a pertinent mean to define and to manage competencies and knowledge in companies. The powerful inference mechanisms coming with ontologies allow improving the effectiveness of complex competence and knowledge management processes. This paper represents a short synthesis on ontology definition, building and application. Then, thinking about interest of competence ontology and its building is exposed.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1 Introduction</title>
      <p>Enterprise competence and knowledge constitutes vast amounts of information
resources to represent, to store and to process. They are treated to answer to many
enterprise complex needs. For that, it seems necessary to build a formal ontology of
enterprise competence and knowledge. This ontology would concern enterprise
knowledge, competence and domain. It can be composed of three integrated
ontologies: domain ontology, competence ontology and knowledge ontology. Links between
them should be defined in order to pass from one to another (Fig. 1). Representation
of enterprise domain constitutes a part of enterprise knowledge, but we consider it
separately in order to distinguish it of other kinds of knowledge (e.g. knowledge of
tasks, knowledge of facts).</p>
      <sec id="sec-1-1">
        <title>C o m p etence O nto lo gy C 1 C 4</title>
        <p>C 2
C 3</p>
      </sec>
      <sec id="sec-1-2">
        <title>Integrated</title>
        <p>O nto lo g y
D o m ain
O nto lo gy</p>
        <p>D 1
D 2
D 3
D 4
D 5</p>
      </sec>
      <sec id="sec-1-3">
        <title>K no w ledge O nto lo g y K 1 K 2</title>
        <p>K 3
Reasoning on this ontology will concern the verification of the ontology consistence,
the semi-automated adding of new competencies, domain aspects or knowledge, the
supporting of competency and knowledge management, and so on.</p>
        <p>In this paper, we only deal with competence ontology. First, a brief synthesis about
ontology definition and building is presented. Then, a vision concerning specially
competence ontology building and its components is presented.
2</p>
        <p>Ontology Definition and Building
Many definitions have been proposed for the ontology in computer sciences. Several
definition invariant can be find out:</p>
        <p>
          An ontology concerns a domain [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ], [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ], [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ], [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ];
An ontology brings concepts and relationships [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ], [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ], [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ], [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ] ;
An ontology should be accepted by a community [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ];
Ontologies describing general concepts (e.g. KR Ontology [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ]) can be
distinguished from ontologies describing specific concepts (e.g. UMLS [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ]).
In spite of these invariant, we can also quote several divergences points:
If an ontology must be formal [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ], [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ], [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ] or not [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ]. Three ontology formalizations
are approached (Fig. 2): 1) Terms definition. In this case, an ontology corresponds
to a taxonomy (e.g. a dictionary), 2) Definition of concepts and their relationships.
3) Definition of axioms concerning concepts and their relationships [
          <xref ref-type="bibr" rid="ref9">9</xref>
          ].
If an ontology is a conceptualization or a specification of a conceptualization [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ].
If instances of concepts belonging to an ontology are a part of the ontology itself or
not [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ].
        </p>
        <p>Domain</p>
        <p>C3</p>
        <p>C1</p>
        <p>C2
Ontology 3
C1 et C2 =&gt;C3
C3 =&gt; non C4
C1 =&gt; C4 etc.</p>
        <p>C1, C2, C3, C4 – Concepts</p>
        <p>C4
Axioms
Predicates</p>
        <p>Ontology 1
C1 Definition
C2 Definition
C3 Definition
C4 Definition</p>
        <p>Dictionary</p>
        <p>Vocabularies
Entities
Objects</p>
        <p>Relations
Ontology 2
Part-of</p>
        <p>C3</p>
        <p>C1
C2</p>
        <p>Is-a</p>
        <p>Part-of</p>
        <p>
          C4
Three kinds of building methods concerning ontologies can be distinguished: 1)
Manual methods where experts of a specific domain built a new ontology or extend an
existent ontology (for instance, the high level of Cyc [
          <xref ref-type="bibr" rid="ref10">10</xref>
          ], Wordnet [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ]). 2)
Automated methods where an ontology is built by using techniques of text mining:
concepts and their relationship are extracts, then verified by inference mechanisms to
define a consistent ontology. 3) Mixed methods – an ontology is built by automated
techniques, but it can be manually extended.
        </p>
        <p>Ontologies allow mainly to develop applications for extracting knowledge, for
carrying out intelligent search in the web, for translating documents; for sharing the
comprehension of information between application users and developers; for
understanding and re-using the knowledge of a specific domain, and so on.
3 Competence Ontology Building
A competence ontology supports both the competency intra-operability and
interoperability over applications and users. Concerning competence intra-operability, it
allows: 1) The shared comprehension of competencies and their using. 2) The
unification of competence identification and evaluation. So, the decentralization of these
processes is possible, once the competence semantic is ensured by the competence
ontology. 3) The simplification of processing of curriculum vitae by expliciting it in
the enterprise competence ontology. 4) The integration of competence reference grids
of different workshops or departments. This is important when the enterprise
reorganizes its structure and defines new workstations, and so on. Concerning competency
interoperability, competence ontology allows sharing and exchanging competencies of
an enterprise network (including supplier, subcontractor, and partner) by integrating
their competence reference grids. Indeed, competence ontology allows translating the
competence reference grid of each enterprise on a unified ontology, so unified
semantic is used on enterprise network competence management.</p>
        <p>It is clear that competence ontology concerns the competencies related to a specific
domain. This ontology is composed of competencies related between them. But, two
points, at least, remain to be clarified:</p>
        <p>
          The kind of relationships between competencies. Relationships - as Is-a or Part-of
explaining aggregation of competencies, or the relationship explaining that an
individual should have a given competency to acquire another one – can be used. Other
relationship kinds are not evident to use!
What concepts would be on a competence ontology? Should a competence
ontology includes only competencies or should it include another’s concepts concerning,
for example the studied domain, its knowledge?
We are interested to tow methods for competence ontology building: domain based
method and competence similarity based method. Both are based on the model CRAI
(Competency Resource Aspect individual) [
          <xref ref-type="bibr" rid="ref11">11</xref>
          ], [
          <xref ref-type="bibr" rid="ref12">12</xref>
          ]. These CRAI relationships are
used: 1) a competence concerns one or more aspects of the specific domain under
analysis, 2) a competence is a set of C-resources (knowledge, know-how and
behavior), 3) a C-resource is related to at most one aspect, and 4) an individual has one or
more C-resources (Fig.3.).
        </p>
        <p>The first method consists to define a competence ontology by building first an
ontology of the domain (mainly by specialization of Aspect and further instantiation). Then,
the relationship To-Concern (Cf. Fig. 3) is defined between competencies and domain
aspects instances. The obtained result is it a competency ontology?
We are beginning the competency ontology building of the computer domain of the
company Cap Gemini, Nantes - France, using this method (Fig 4).</p>
        <p>Individual</p>
        <p>0,n
AcBqeu-ired C-Resource 0,1</p>
        <p>XT</p>
        <p>To-K-now
Be-Associated
0,n Competency
To-Behave
1,n</p>
        <p>Dm</p>
        <p>0,n
Aspect
1,n
Decomposed-In
1,n
The second method (competence similarity based) consists to build a competency
ontology by extracting competency similarity rules, according to their likelihood. A
similarity rule is as follow: c1, c2, ..., ck cn where ci is any competency. The
underling meaning of this rule is that if the competencies c1, c2, ..., ck are acquired by any
individual then cn is acquired by the same individual. The likelihood of a similarity
rule is calculated with an index, based on the nature of competencies (their
CResources and Aspects concerned by them). In the sense, that the definition of
similarity link between tow competencies c1 and c2, for example, that concern respectively
{a1, a3} and {a2, a3} are based, on one hand, on the similarity of {a1, a3} and {a2,
a3} and, on the other hand, on their common resources {rt1, r31, r32}. c1 and c2 have
respectively {r11, r12, r13, rt1, r31, r32} and {r21, rt1, rt2, r31, r32}, rti is a
transversal C-resource associated to one or more competencies.</p>
        <sec id="sec-1-3-1">
          <title>Complex Systems</title>
        </sec>
        <sec id="sec-1-3-2">
          <title>C1: To be competent on ES</title>
        </sec>
        <sec id="sec-1-3-3">
          <title>Program Systems ES</title>
        </sec>
        <sec id="sec-1-3-4">
          <title>DBMS</title>
        </sec>
        <sec id="sec-1-3-5">
          <title>Oracle</title>
        </sec>
        <sec id="sec-1-3-6">
          <title>UNIX</title>
        </sec>
        <sec id="sec-1-3-7">
          <title>Exploitation</title>
          <p>PL/SQL
SQL Net</p>
        </sec>
        <sec id="sec-1-3-8">
          <title>Documentation</title>
        </sec>
        <sec id="sec-1-3-9">
          <title>C2: To be competent on BDMS</title>
        </sec>
        <sec id="sec-1-3-10">
          <title>C3: To be competent on Exploitation</title>
        </sec>
        <sec id="sec-1-3-11">
          <title>C4: To be competent on SQL Net</title>
        </sec>
        <sec id="sec-1-3-12">
          <title>C5: To be competent on PL/SQL Is-a</title>
        </sec>
        <sec id="sec-1-3-13">
          <title>Part-Of</title>
        </sec>
        <sec id="sec-1-3-14">
          <title>Uses</title>
        </sec>
        <sec id="sec-1-3-15">
          <title>Concerns</title>
          <p>This approach defines direct links (of similarity kind) between competencies.
However, do these competence links constitute a competence ontology?
In the both cases, obtained results concern a domain. In the first case, relationships
between domain concepts are defined, then relationships between competencies and
domain concepts are defined and by deduction competencies relationships can be
defined. In the second case, direct relationships between competencies are defined.
To integrate a new competence (or a competence set) in the obtained result, in the first
case, it is clear that its concerned aspect should be positioned in the domain ontology.
In the second case, it should define its resources and concerned aspects, compared to
existing resources and aspects. In other word, data about it should be positioned in the
domain ontology. In conclusion, it seems that the tow methods can be integrated to
give more semantic to competence relationships.</p>
        </sec>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>4 Conclusion</title>
      <p>In this paper, we have discussed some ways to build competence ontology. Two
competence “pseudo-ontologies” based on domain and competence similarity definition
have been presented. However, components and relationships that should constitute a
competence ontology remain not clear. In other words, when can and can’t a
competency schema be considered as a competence ontology? More generally, when have
and haven’t we dealt with ontology?</p>
    </sec>
  </body>
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