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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Citizen-centred health information technologies: Communicative opportunities and challenges (PAHI 2014)</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Ellen A.A. Jaatun</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Heidi Gilstad</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Kirsti E. Berntsen</string-name>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Martin Gilje Jaatun</string-name>
          <xref ref-type="aff" rid="aff2">2</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Elizabeth Brooks</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Digital Health Institute, Glasgow School of Art, Institute of Design Innovation</institution>
          ,
          <addr-line>Forres, Scotland</addr-line>
          ,
          <country country="UK">UK</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Norwegian University of Science and Technology</institution>
          ,
          <addr-line>Trondheim</addr-line>
          ,
          <country country="NO">Norway</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>SINTEF ICT</institution>
          ,
          <addr-line>Trondheim</addr-line>
          ,
          <country country="NO">Norway</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>The second European workshop on Practical Aspects of Health Informatics (PAHI 2014) took place at Kunnskapssenteret NTNU/ St.Olavs University Hospital in Trondheim</institution>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2014</year>
      </pub-date>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>stakeholders by publishing the health literacy action plan 1. The action plan deems
health literacy to be the responsibility of the health service and its practitioners. Our
challenge is also to develop systems and workflows which can enable us to
collaborate in improving citizens' health. However, due to the interdisciplinary
complexity of the development and implementation of health information
technologies, medical, technological, relational and communicative aspects must be
examined before a successful implementation can take place. Furthermore, following
the paradigms of co-design and co-creation, these aspects must also be covered as part
of an iterative development process. The PAHI workshop aimed at highlighting
interdisciplinary research questions concerning communication and citizen centred
health information technologies. Hopefully, the workshop contributed to generating
knowledge about theoretical, methodological and empirical approaches to
interdisciplinary research in this field. We also see gender equality as an important
issue, and for this reason we had a clear aim to challenge our fellow researchers from
both genders to present their work and facilitate networking for future collaboration.
In this respect we were particularly successful, as a perfect gender balance of paper
authors and presenters was obtained.
1.1</p>
    </sec>
    <sec id="sec-2">
      <title>The objective and aims of PAHI 2014</title>
      <p>The objective of PAHI 2014 was to address communicative opportunities and
challenges concerning citizen-centred health information technologies. The specific
aims were: 1) to facilitate international networking and exchange of interdisciplinary
perspectives on communicative opportunities and challenges in health information
technologies, 2) to encourage researchers to produce scientific papers about
communicative opportunities and challenges in health information technologies 3) to
facilitate presentations of work relevant to communication and eHealth, 4) to explore
possibilities for common research projects.
1.2</p>
    </sec>
    <sec id="sec-3">
      <title>The review process</title>
      <p>The call for papers to the workshop included, but was not limited to, the following
topics: eHealth communication, eHealth literacy, professional and lay communication
in citizen-centred records, quality and risk management in eHealth, eHealth ethics, the
increasing mobility and communication in citizen-centred records, lessons learned in
relation to failure projects, patient-centred ICT, the impact of ICT for professional
healthcare practice, translating HI research into clinical practice, methodological
development of healthcare ICT relevant for practice, usability of health informatics,
policies and strategies for ICT in healthcare, bridging the gap between health
informatics research and clinical practice, health informatics on new computing
platforms, health informatics for home use, coordination aspects in use of health
informatics, design aspects of health informatics.</p>
      <sec id="sec-3-1">
        <title>1 http://www.scotland.gov.uk/Resource/0045/00451263.pdf</title>
        <p>iii</p>
        <p>The international program committee consisted of 34 scientists, representing a
wide range of professions: medical doctors, nurses, information scientists, engineers,
sociologists, psychologists, pharmacists, radiographers, and health communication
researchers. The program committee represented the following countries: Norway,
Sweden, Denmark, Scotland, Austria, Ireland, USA and Canada.</p>
        <p>We received a number of papers from researchers from many fields of health
informatics. Each of the papers underwent minimum three reviews (some had five
reviews) from anonymous reviewers, and was rated according to predefined criteria 2.
The accepted papers were categorised thematically, and we derived the following
main topics for the paper presentations during the workshop: eHealth in context,
Security and safety, eHealth Literacy and communication and Methodology.
2</p>
        <sec id="sec-3-1-1">
          <title>Workshop summary</title>
          <p>The workshop brought together scientists from medicine, technology studies and
social science. The Dean of the medical faculty Stig Slørdahl opened the workshop
and provided an introduction to NTNU.</p>
        </sec>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>2.1 Invited keynotes</title>
      <p>The two keynote speakers were both medical trained with special interest in health
information technology. Arild Faxvaag presented his views on health informatics and
how technology has influenced the field of medicine. Arild Faxvaag is Professor at
NTNU and head of the Norwegian Centre for Electronic health records research
(NSEP). He got his M.D. in 1986 and dissertated in 1995. He became a specialist in
rheumatology and associate professor in 1999. He began engaging in health
informatics implementation activities and started doing health informatics evaluation
research in 2000. He is a founding member of NTNUs multidisciplinary health
informatics research community, an activity that he now leads. He has 31 full text
papers of which most are indexed in PubMed (H-Index 13), in addition to 18
conference papers and 6 reviews, book chapters and reports.</p>
      <p>The second day keynote was held by Grant Cumming BSc (Hons) MBChB MD
FRCOG. He is Consultant Obstetrician &amp; Gynaecologist at Dr Gray's Hospital, NHS
Grampian and Honorary Senior Lecturer at University of Aberdeen. He is also an
Honorary Professor at University of the Highlands and Islands.</p>
      <p>Grant Cumming has a special interest in health informatics which stems from an
enthusiasm to use technology to improve the delivery of health care. He has been
involved in building the evidence base for using digital technologies to deliver
healthcare which has been recognised with the development of a life science building
in Elgin with a remit to develop digital health further. This work has also been
recognised by the WHO who hosted a meeting in the locality and also by the
2 We used the standard EasyChair rating: Strong Accept – Accept – Weak Accept – Neutral –</p>
      <p>Weak Reject – Reject – Strong Reject.</p>
      <p>University of Highlands and Islands who created a new chair in digital health based in
the life science centre.</p>
      <p>The Internet of things gives us the opportunity to predict behaviour and provide
preventative, participatory and personalised medicine. The summary of his keynote
on page 145 provides an overview of the challenges healthcare is facing,.
2.2</p>
    </sec>
    <sec id="sec-5">
      <title>Mind the gap – Abilia</title>
      <p>Abilia is a commercial actor involved in development of ICT in healthcare. The firm
presented some of their product and development areas. They also called for
collaboration and welcomed researchers who might take interest in their field.
Commercial health ICT industry in Norway has in some areas had great impact on
people’s lives with tools that could deliver valuable information for future projects.</p>
    </sec>
    <sec id="sec-6">
      <title>2.3 Panel discussion</title>
      <p>The aim of the panel discussion at the conference was to investigate and discuss the
different approaches being taken by different disciplines while investigating and
researching possible new approaches to Health Informatics. The panel was made up
of a diverse set of researchers active in both clinical, social science and computing
fields. These research areas have tended in the past to concentrate on research
methodologies using quantitative and qualitative methods. In some cases action
research and mixed methods have also been used. It is acknowledged by the
organisers of the panel and discussion that as we innovate in this field and work in a
progressively more cross disciplinary way, we need also to forge and test appropriate
and possibly new research methodologies.</p>
      <p>Four invited speakers presented their field of research to the audience:
1. Professor Dag Svanes presented a view on healthcare technology from a
technology perspective.
2. Professor Arild Faxvaag presented a view on healthcare technology from a
medical perspective.
3. Professor Aksel Tjora presented healthcare technology in a sociological
perspective. Based on this presentation, he was invited to submit a full paper
which was peer-reviewed, and can be found on page 135 of the proceedings.
4. Professor Bård Kulseng and General Practitioner Morten Jensvoll presented
a clinical project for better communication across disciplines in healthcare
(page 155).</p>
      <p>The panel started with short presentations from each of the participants followed
by brief discussion. It was recognised that different approaches had been taken, as
was appropriate to the different contexts. The group then split into smaller teams who
were given a task of discussing which method could be used for one of two presented
innovation scenarios. There was good discussion taking place within the groups, and
v
the exercise gave the participants the opportunity of better understanding the choices
colleagues from different disciplines took when deciding which approach would be
taken.
2.4</p>
    </sec>
    <sec id="sec-7">
      <title>The post-workshop seminar "Future collaboration?"</title>
      <p>On Wednesday 21th May, a post-workshop seminar on possible future collaboration
was held at NSEP, Medisinsk teknisk forskningssenter.</p>
      <p>Digital Health Institute (DHI) was represented by Elizabeth Brooks, Design
Director and Tara French, Innovation designer. They met local health informatics
researchers and local innovation representatives. The researchers were composed
from three different faculties of the University (Informatics, medicine and sociology)
and represented different professions. From the faculty of medicine Professor Arild
Faxvaag participated, Professor Dag Svanaes and Senior Engineer Terje Røsand
represented the department of Computer and Information Science, and Professor
Aksel Tjora represented the Department of Sociology and Political Science. From the
administration of the faculty of medicine, Karin Tømmerås presented her special
focus related to innovation in the faculty of medicine. Ketil Thorvik represented
Hosptial innovation (Operation Theatre of the future). Each participant presented their
focus of research, and possible areas for collaboration. Other participants included
Kirsti Berntsen, Heidi Gilstad and Ellen Jaatun. The meeting was open for all
interested parties.
3</p>
      <sec id="sec-7-1">
        <title>Participants</title>
        <p>The Norwegian University of Science and Technology, NTNU, and the Norwegian
Research Network for Women in Health Informatics organized this year’s workshop
in collaboration with the Digital Health Institute, Scotland.
3.1</p>
      </sec>
    </sec>
    <sec id="sec-8">
      <title>Chairs</title>
      <p>General Chairs: Ellen Jaatun (NTNU) and Elizabeth Brooks (DHI)
Program Chairs: Kirsti E. Berntsen (NTNU) and Heidi Gilstad (NTNU)
Publication Chair: Martin Gilje Jaatun (SINTEF ICT)</p>
    </sec>
    <sec id="sec-9">
      <title>3.2 International Program committee (reviewers)</title>
      <sec id="sec-9-1">
        <title>Elke Beck, University of Saltzburg, Austria Johan Gustav Bellika, University of Tromsø, Norway vi E.A.A. Jaatun et al.</title>
      </sec>
      <sec id="sec-9-2">
        <title>Kirsti Berntsen, NTNU, Norway</title>
        <p>Pernille Bertelsen, Aalborg University, Denmark
Berit Brattheim, Sør-Trøndelag University College, Norway
Brian Dixon, InDI, Glasgow School of Art, UK
Gunnar Ellingsen, University of Tromsø, Norway
Arild Faxvaag, NTNU, Norway
Florian Foerster, Georgia Institute of Technology, US
Tara French, InDI, Glasgow School of Art, UK
Heidi Gilstad, NTNU, Norway
Gunnar Hartvigsen, University of Tromsø, Norway
Anna Marie Balling Høstgaard, Aalborg University, Denmark
Erna Håland, NTNU, Norway
Ellen Jaatun, NTNU, Norway
Martin Gilje Jaatun, SINTEF ICT, Norway
Bridget Kane, Trinity College Dublin, Ireland
Gunnar Klein, Ørebro University, Sweden
Yngve Lamo, Bergen University College, Norway
Andreas Landmark, NTNU, Norway
Børge Lillebo, NTNU, Norway
Wendy MacCaull, St Francis Xavier University, Canada
Anne Lise Sagen Major, Central Norway Pharmaceutical Trust Ålesund, Norway
Line Melby, UiO, Norway
Marius Mikalsen, SINTEF ICT, Norway
Irene Olaussen, Norwegian Directorate of Health
Claudia Pagliari, University of Edinburgh, UK
Rune Pedersen, Norwegian Centre of Integrated Care and Telemedicine, Tromsø
Anders Kofod-Petersen, NTNU, Norway
Isabella Scandurra, Uppsala University, Sweden
Gry Seland, Vivit, Norway
Inger Sørby, Vivit, Norway
Gøril Thomassen, NTNU, Norway
Leendert Wienhofen, SINTEF ICT, Norway</p>
      </sec>
    </sec>
    <sec id="sec-10">
      <title>3.3 Participants</title>
      <p>vii
viii
4</p>
      <sec id="sec-10-1">
        <title>Presentations of the organizations involved in the workshop</title>
        <p>Acknowledgments We want to thank NTNU and Abilia for their support of the
workshop.</p>
      </sec>
    </sec>
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          <article-title>Technology (NTNU) is located in Trondheim and is the second largest</article-title>
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</article>