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<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Automated Evaluation of Crowdsourced Annotations in the Cultural Heritage Domain</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Archana Nottamkandath</string-name>
          <email>a.nottamkandath@vu.nl</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Jasper Oosterman</string-name>
          <email>j.e.g.oosterman@tudelft.nl</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Davide Ceolin</string-name>
          <email>d.ceolin@vu.nl</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Wan Fokkink</string-name>
          <email>w.j.fokkink@vu.nl</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Delft University of Technology</institution>
          ,
          <addr-line>Delft</addr-line>
          ,
          <country country="NL">The Netherlands</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>VU University Amsterdam</institution>
          ,
          <addr-line>Amsterdam</addr-line>
          ,
          <country country="NL">The Netherlands</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>Cultural heritage institutions are employing crowdsourcing techniques to enrich their collection. However, assessing the quality of crowdsourced annotations is a challenge for these institutions and manually evaluating all annotations is not feasible. We employ Support Vector Machines and feature set selectors to understand which annotator and annotation properties are relevant to the annotation quality. In addition we propose a trust model to build an annotator reputation using subjective logic and assess the relevance of both annotator and annotation properties on the reputation. We applied our models to the Steve.museum dataset and found that a subset of annotation properties can identify useful annotations with a precision of 90%. However, our studied annotator properties were less predictive.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>Cultural heritage institutions have large collections which can be viewed in
exhibitions and often are digitised and visible online. For these institutions the
metadata of these artefacts (paintings, prints, sculptures etc.) are of the utmost
importance. They notably cover the physical properties of the artefact (e.g.
dimensions, material), provenance properties (e.g. creator, previous owners) and
the subject matter (what is depicted on the artefact). Typically, cultural
heritage institutions employ professionals, mostly art historians, who mostly provide
high-quality annotations about art-historical properties of artefacts, but tend to
lack domain expertise for other aspects such as names of depicted items (of e.g.
flowers and birds). With regard to the large scale of collections, their annotation
capacity is also limited to describe the subject matter in detail.</p>
      <p>
        Due to these limitations institutions are looking into the knowledge and
capacity of crowds. Projects such as Steve.museum [
        <xref ref-type="bibr" rid="ref18">18</xref>
        ], Your Paintings [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] and
Waisda? [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ], are all examples of cultural heritage or media institutions opening
up their collection to the crowd for annotation. In these projects institutions
engage people from the web in different tasks with the purpose of integrating the
obtained data within their collections. However, employed professional
annotators are trained and follow strict guidelines on how to correctly and qualitatively
annotate artefacts, to maintain the high quality standards these institutions
have. Crowdsourced annotators are not trained in such a way and their quality
cannot be guaranteed in a straightforward manner.
      </p>
      <p>Crowdsourced annotations thus need to be assessed, to evaluate whether
they meet the institution’s quality criteria. However, manually evaluating such
a large amount of annotations is likely as expensive as entering the information
manually. Thus there is a need to develop algorithms which can automatically or
semi-automatically predict the trustworthiness of crowd annotations. The goal of
this study is to understand which kinds of properties are important in deciding
this trustworthiness, so that in the future suitable annotators can be recruited,
or annotation tasks can be tuned in such a way to more likely obtain desired
information. The results from this study will thus have implications in the fields
of expert finding and task formulation in the domain of crowdsourcing cultural
heritage data. In this paper we answer the following research questions:
RQ1: Which annotation properties affect the trustworthiness of crowd-provided
annotations?
RQ2: Can an annotator’s profile information help in the estimation of
annotation and annotator trustworthiness?</p>
      <p>
        In this paper we make use of the Steve.museum dataset [
        <xref ref-type="bibr" rid="ref18">18</xref>
        ] containing
reviewed annotations on museum objects and information about the annotators
such as age, museum and annotation familiarity and income. We propose a trust
model for annotator reputation and make prediction models for both annotation
usefulness and annotator reputation. The contributions of this paper are: 1) A
trust model for reputation based on subjective logic, and 2) insights into the
relevance of annotation and annotator properties on the trustworthiness of cultural
heritage annotations.
      </p>
      <p>The remainder of the paper is structured as follows. Section 2 compares our
work to existing methods. Section 3 describes our methodology and presents the
trust model and semantic model. The Steve.museum case study and semantic
representation of the data are described in Section 4. Experiments and
evaluations are reported in Section 5 and Section 6 provides conclusions of the paper.
2</p>
    </sec>
    <sec id="sec-2">
      <title>Related Work</title>
      <p>
        The problem of assessing the trustworthiness of annotations and annotators is
not new. There exist several ontologies for representing trust (e.g., those of
Golbeck et al. [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] and of Alnemr et al. [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]). While these put emphasis on the social
aspects of trust, we are more interested in the trustworthiness of annotations and
annotators. Ceolin et al. [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] employed semantic similarity measures, clustering
algorithms and subjective logic for the semi-automatic evaluation of annotations
in the cultural heritage domain. A probabilistic model, based on a combination
of an annotators reputation and the semantic similarity with already labelled
annotations, is used to assess the usefulness of new annotations, achieving 80%
correctness. In this paper we take a different approach and employ machine
learning algorithms to determine the usefulness of an annotation by using features of
both annotator and annotations.
      </p>
      <p>
        Majority voting [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] is a commonly used method to assess the quality of
annotations. However, for domains with a broad vocabulary, such as the cultural
heritage domain, this is not optimal. Adapted annotator agreement or disagreement
measures have also been studied [
        <xref ref-type="bibr" rid="ref11 ref5">11,5</xref>
        ], by considering, for example, annotator
history and agreement with aggregated label. In contrast, we employ subjective
logic to build a user reputation based on his/her positive and negative
contributions, and focus more on identifying features about the information and the
user that may help to predict his/her trustworthiness.
      </p>
      <p>
        Task design is also important to achieve qualitative annotations. Test
questions or other specialised constructions should be employed to filter out
lowquality and spam workers [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ] and are necessary to approximate results from
experts [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ].
      </p>
      <p>
        Annotation properties have also been studies in the context of Wikipedia [
        <xref ref-type="bibr" rid="ref19">19</xref>
        ]
and Twitter [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ]. Annotation quality has been shown to be related to properties
of the annotator. The impact of user information such as age, gender,
education and demographics in crowdsourcing tasks have been explored in [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ]. They
explored the relationship between worker characteristics and their work quality
and showed a strong link between them. In this paper we continue in this
direction and investigate the relationship between annotation quality and a more
extensive set of user properties including income and internet connection speed.
3
      </p>
    </sec>
    <sec id="sec-3">
      <title>Methodology</title>
      <p>In this section we describe the methodology employed in this paper. Our
methodology focusses around methods to understand the importance of annotator and
annotation properties and is outlined in Algorithm 1. Firstly we identify the
features which are relevant for predicting the value, in our case the evaluation
of the annotation and the reputation of the annotator. Feature identification is
done through three different methods: process analysis, extended analysis and
using feature selection algorithms. Having identified the sets of features, we
perform an independent correlation analysis of each of the identified features with
the value. We split the dataset into a test and a training set and use the feature
sets to predict the value. The result of the feature selection methods are then
compared.</p>
      <p>In Section 3.1 we describe the trust modelling of annotator reputation and
in 3.2 we describe the semantic representation of our data model.
3.1</p>
      <sec id="sec-3-1">
        <title>Trust Modelling</title>
        <p>The annotation process involves an annotator who is either a user from the crowd
or an employee of a cultural heritage institution who provides information about
Algorithm 1: Algorithm to perform predictions based on relevant features
Input: A finite set of features F and values used for training</p>
        <p>Input_set ={hF,valuei}
Output: A finite set of relevant features and predicted values</p>
        <p>Output_set ={hF_relevant, predicted_valuei}
1 F_relevant Identify_relevant_features(Input_set )
2 for F_relevant F _relevant1 to F _relevantn do
3 Compute_correlation(F_relevant , value )
4 Train_set Build_train_set(F_relevant , value)
5 Test_set Build_test_set(F_relevant )
6 Output_set Employ_machine_learning(Train_set , Test_set )
7 return Output_set
digital artefacts. A digital artefact is an image of the actual physical artefact
which is published online by the cultural heritage institution. An annotation
is information describing some properties of the digital artefact such as what
is depicted, who is the artist, etc. A reviewer is a trusted entity, usually an
employee of a cultural heritage institution who evaluates the annotation and
decides if it is to be accepted or not, based on review policy of the institution.</p>
        <p>Aggregating the annotations and their evaluations per annotator helps us
understand the reputation of the annotator in the system based on the total
number of useful and not useful annotations. We define reputation of an
annotator as a value representing the trustworthiness of a given annotator, based on
the evaluation that a cultural heritage institution made of the tags that he or
she contributed.</p>
        <p>
          In order to properly model and represent the user expertise and reputation
based on the evidence at our disposal, we use a probabilistic logic named
subjective logic [
          <xref ref-type="bibr" rid="ref12">12</xref>
          ]. It models the truth of propositions as Beta probability
distributions that represent both the probability of the proposition to be true (i.e., for
instance, the probability of a user to be trustworthy) and the uncertainty about
this probability. In subjective logic such a probability distribution is represented
by means of the “opinion” (!) construct. An opinion that a certain institution
holds with respect to a given annotator is represented as follows:
!ainnsntoittuattioorn (belief ; disbelief ; uncertainty ; apriori )
where
and
belief + disbelief + uncertainty = 1;
apriori 2 [0:::1]
p
belief = p+n+2
        </p>
        <p>n
disbelief = p+n+2
2
uncertainty = p+n+2
Here p is the amount of positive evidence (e.g., annotations evaluated as useful ),
n the amount of negative evidence (e.g., annotations evaluated as not useful ),
and apriori is the prior knowledge about the reputation, which is set to 12 by
default. The actual value that we use to represent an annotator’s reputation is
the expected value of the corresponding Beta distribution, that is computed as:</p>
        <p>E = belief + apriori uncertainty
Subjective logic offers a wide range of operators that allow one to reason upon
the evidence at our disposal and infer the reputation based on the different
features considered. But we use it merely for a representation purpose. In fact,
to apply such operators we would need to know a priori the kind of relations that
occur between the features that we identify and the reputation. These relations
will instead be discovered by means of a machine learning approach.</p>
        <p>We use subjective logic to model both annotator and annotation reputations
by means of the expected value E. In the case of the annotators, we collect
evidence about them (i.e. reviews of the tags they contributed) and we estimate
their reputations by means of the subjective opinions described above. In the
case of annotation reputations, we use the expected value E to model them, but
their prediction is made by means of the machine learning methods.
3.2</p>
      </sec>
      <sec id="sec-3-2">
        <title>Semantic Modelling</title>
        <p>We adopt semantic web technologies for representing the annotations and the
related metadata. This is done for two reasons. First, they provide a uniform
layer that allow us interoperability and prevents us from relying on the specific
structure such as relational databases. Second, they provide a means to possibly
share metadata and computation results in such a manner that other
institutions could benefit from them, thus promoting the sharing of possibly precious
information (precious both because of their specificity and of their quality).</p>
        <p>
          A (crowd) annotator performs an annotation task. The annotator’s features
(e.g., age, country, education) are as much as possible represented by means of
the standard FOAF ontology [
          <xref ref-type="bibr" rid="ref3">3</xref>
          ], while the annotation is represented by means
of the Open Annotation Model [
          <xref ref-type="bibr" rid="ref16">16</xref>
          ].
        </p>
        <p>The annotation entered by the user is reviewed by an employee of the cultural
heritage institution. The annotation evaluation is yet again represented by means
of the Open Annotation Model, as an annotation of the first annotation. All the
features we adopt in our computation that are not representable by means of
standard vocabularies are represented by means of an ad-hoc construct (“ex:”
prefix). An illustration of the annotation (and related metadata) representation
is provided in Figure 1, where it is also indicated that we use annotator and
annotation features as a basis for estimating the value of an annotation evaluation.
4</p>
        <p>
          Cultural Heritage Annotations: Steve.museum
The Steve.museum [
          <xref ref-type="bibr" rid="ref18">18</xref>
          ] dataset was created by a group of art museums with the
aim to explore the role that user-contributed descriptions can play in improving
Reviewer
        </p>
        <p>oac:annotator
oac:hasTarget
rdf:type
rdf:type</p>
        <p>Review
oac:annotation
oac:annotates
Used to estimate
oac:hasBody
Review value
rdf:type</p>
        <p>User
foaf:age ...
age
foaf:gender
gender
rdf:type</p>
        <p>Annotation
oac:annotator</p>
        <p>oac:hasBody oac:hasTarget
Tag
...</p>
        <p>oac:annotates
...</p>
        <p>Target
ex:length</p>
        <p>...</p>
        <p>length
on-line access to works of art. Annotations were gathered for 1,784 artworks
and the usefulness, either useful or not useful, of each annotation was evaluated
by professional museum staff. The annotations including their evaluations and
annotator information were published as a dataset to study3.</p>
        <p>We performed two pre-processing steps on the data. First, for the correct
calculation of the annotator reputation we need at least five annotations per
annotator and as such removed data from annotator with fewer annotations. It
also occurred that multiple reviewers evaluated the same annotation. For those
annotations we took the majority vote of the evaluations. In case of a tie we
always chose useful, giving more weight to a potentially useful annotation.</p>
        <p>
          The dataset contains both anonymous (730) and registered (488) annotators.
Table 1 lists the annotator properties and the percentage of registered
annotators who filled in each property. The distribution of the number of annotations
per annotator follows a power law. The majority of the annotations (87%) were
evaluated as useful. Considering other crowdsourcing initiatives this was a
remarkably good crowd. Table 2 provides a summary of the complete dataset.
3 http://verne.steve.museum/steve-data-release.zip
Annotations in the Steve.museum dataset have been assessed as either useful or
not useful. Each annotator has a reputation score using the model described in
Section 3.1. Using machine learning techniques, we aim to automatically predict
the evaluation of the annotations based on features of annotators and
annotations. Next to that we aim to predict the reputation of the annotator based on
the annotator features. The first subsection describes the setup and tooling of our
experiments. Section 5.2 contains the results of analysing the relation between
annotation properties and usefulness of annotations and Section 5.3 between
annotation properties and both annotation evaluation and user reputation.
In order to perform fair training, we randomly selected 1000 useful and 1000
not useful annotations as training set. The remainder of the dataset was used as
test set. We used a Support Vector Machine (Sequential Minimal Optimisation4,
default PolyKernel5) on selected features to predict annotation usefulness, since
that algorithm works for dichotomous variables, and is commonly used, fast
and resistant against over-fitting. For prediction of the reputation of a user
(an interval variable) we used a similar algorithm but adapted for regression.
For automated selection of relevant features we used correlation-based feature
subset selection [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ]. This algorithm selects subsets of features that are highly
correlated with the prediction class but have a low inter-correlation.
        </p>
        <p>To calculate an independent correlation between different types of variables
we used appropriate statistical tests; Biserial for interval, ordinal and
nominal against dichotomous variables followed by Wilcoxon rank sum for ordinal
and Chi squared for nominal; Fisher’s exact test for two dichotomous variables;
Kendall for ordinal against interval variables; and Pearson for both two
interval variables and nominal against interval variables. Fisher’s exact test signals a
strong correlation above a score of 1.0.
4 We used the implementation inside the tool WEKA http://cs.waikato.ac.nz/ml/
weka/.
5 There are specific kernels targeting RDF data, but these were, for simplicity reasons,
not used.
5.2</p>
        <p>
          Predicting Annotation Evaluation Using Annotation Features
Features Selection. We manually analysed the annotations in different
evaluation categories of the Steve.museum so as to understand the evaluation
policies depicted as F_man. From our observations, we found out that some of
the evaluations were strongly influenced by certain features of the annotation.
Annotations that did not describe something actually depicted, for example
sentimental annotations such as “happy”, were evaluated as not useful. Adjectives
in general were not deemed useful. Also annotations in non-English languages
or misspelled words were evaluated as not useful. To detect these problems we
created the features is_adjective, is_english and in_wordnet, where the latter
signals a correctly spelled word. For detecting the language of a tag we used
the n-gram based language detection from [
          <xref ref-type="bibr" rid="ref10">10</xref>
          ]. For detecting the adjective and
spelling errors we used Wordnet,6 where words not in Wordnet are treated as
incorrectly spelled. For multi-words annotations we assessed whether either of
the words matched the criteria. We explored the possibilities to extract more
features which might be indicative of the evaluation of the annotation
represented as F_all . We regarded the creation time (both day and hour) of the
annotation, how specific the annotation was (based on the depth a word occurs
at in the Wordnet tree), the length and number of words of the annotation, and
the frequency with which the annotation was created for the same object.
We applied the feature selection algorithm to the features from F_all on the
annotation data resulting in the feature set F_ml.
        </p>
        <p>F_man = [is_adjective, is_english, in_wordnet]
F_all = F_man + [created_day, created_hour, Length, Specificity, nrWords,
Frequency]
F_ml = [created_day, in_wordnet, Frequency]
Independent correlation of annotation features. We performed an
independent correlation analysis of the mentioned features with regard to the
evaluation of the annotation. We observed a strong correlation (3.34, using Fisher’s
exact test) for in_wordnet, significant at &lt;0.01. We observed a weak
correlation for Specificity (-0.11), Frequency (0.14), is_adjective(0.67, Fisher) and
is_English (0.94, Fisher, not statistically significant).</p>
        <p>Predicting annotation evaluation. Table 3 lists the precision, recall and
F-measure of the three feature sets. We observe that the precision is high,
ranging from 0.90 to 0.978 in all the cases of classifying useful annotations. All three
methods for creating the feature sets result in a model that can predict
useful annotations very well. However, the recall is high only for the feature set
F_man , while the predictions using feature sets F_all and F_ml had a high
number of false positives.</p>
        <p>None of the classifiers performed well in predicting the annotations which
were classified as not useful. There was a large number of false positives and the
6 We used the NLTK library (http://nltk.org/) to query the Wordnet tree.
precision was very low in all cases, ranging from 0.13 to 0.21. Thus from our
analysis we can observe that although the machine learning classifier using the three
different features were comparably successful in identifying useful annotations,
neither of them succeeded in identifying the not useful annotations.</p>
        <p>Predicting Annotation Evaluation And User Reputation Using
Annotator Features
Feature Selection. The set F_man is based on the annotator properties listed
in Table 1. Apart from the provided features for an annotator, we also compute
certain features related to the annotations they provided, which may be useful
for predicting the evaluation of an annotation. The computed features are the
total number of annotations entered by the user (#Annotations), the
vocabulary size and diversity of the annotator, and the number of matched annotations
in Wordnet (#matched_in_wordnet). The vocabulary size of an annotator is
the number of distinct annotations after stemming has been applied. The
vocabulary diversity is computed as the vocabulary size divided by the total number of
annotations provided by that annotator. The definition of vocabulary diversity
is reasonable in view of the fact that the number and length of annotations is
relatively small in Steve.museum dataset.</p>
        <p>Two sets are obtained when the feature selection algorithm is applied in two
instances, one to identify relevant features for the annotation evaluation,
represented as F_ml_a , and in the second case to identify relevant features for
annotator reputation, represented as F_ml_u . For the prediction of the annotation
evaluation, we merged the annotation data with the corresponding annotator
properties and performed a prediction of annotation evaluation. We applied the
feature selection algorithm to the features from F_all on the annotation data
(F_ml_a ) and on the user data (F_ml_u ) resulting in the following features.
F_man = [Features in Table 1]
F_all = [F_man, vocabulary_size, vocabulary_diversity, is_anonymous,
#Annotations_in_wordnet]
F_ml_a = [vocabulary_size, vocabulary_diversity ]
F_ml_u = [Language, Education, Community, #tags_wordnet,
T agging_experience]
Independent correlation analysis of annotator features. A statistical
correlation analysis was performed to determine the relationship between the
annotator features with the annotation reputation and annotation evaluation as
shown in Table 4. For the annotation evaluation, Experience, Education,
Tagging Experience, Internet connection and Internet usage had a weak correlation
that was statistically significant. However, Community had a higher correlation
compared to the other features. For the annotator reputation, the computed
features such as # Annotations, vocabulary size and #Annotations in Wordnet
were considered significant.
Predicting annotation evaluation and annotator reputation. From Table
5 we can see that the features identified from the annotator profile and those
identified by the feature selection algorithm are useful in classifying useful
annotations and have a high precision of 0.91. However, these methods also have
lower values of recall, indicating a high number of false negatives. Both methods
have a low precision and recall in classifying not useful annotations, and thus
are not successful in predicting not useful annotations.</p>
        <p>We used a SVM for regression to estimate the reputation of the annotator
since it was hard to perform a classification for reputation. This is because the
reputation is highly right skewed with 90% of the annotators having a reputation
&gt; 0:7. This makes it hard to classify data and distinguish the classes when the
distribution is highly skewed. Another point is that classification of reputation
is highly use case dependent. Upon performing regression on the reputation,
as shown in Table 6, we can observe that all the predictions have a very high
relative absolute error and low coefficients. Another observation is that relative
weights assigned to the #Annotations in Wordnet feature are relatively high,
showing consistency with our earlier analysis.
In this paper we described methods which can automatically evaluate
annotations. The experiment was performed on the Steve.museum dataset and
investigated the effect of annotation and annotator properties in predicting
trustworthiness of annotations and reputation of annotator. We also devised a model using
Support Vector Machines for predicting annotation evaluation and annotator
reputation. Presence of an annotation in Wordnet is shown to be indicative for
the perceived usefulness of that annotation. With a small set of features we were
able to predict 98% of the useful and 13% of the not useful annotations correctly.
The annotator reputation was computed using a model in subjective logic. Since
the reputation of annotators is highly skewed in this dataset(with more than
90% having a reputation &gt; 0.7), we could not make successful estimations of
reputation from annotator profiles.</p>
        <p>As part of future work, we would like to repeat the experiment on other
cultural heritage datasets. We would also like to build a reputation for an annotator
based on topics of expertise, to obtain more accurate correlations between the
semantics of the annotation and the topical reputation of the annotator. Our
analysis also indicated that there is relevance in aspects related to creation time
of an annotation. A more sophisticated model, such as whether an annotation
was created during work or during free-time might increase the predictive power.
Acknowledgements This publication was supported by Data2Semantics and
SEALINCMedia projects from the Dutch National program COMMIT.</p>
      </sec>
    </sec>
  </body>
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