=Paper= {{Paper |id=Vol-1292/ipamin2014_paper1 |storemode=property |title=System Thinking: Crafting Scenarios for Prescriptive Analytics |pdfUrl=https://ceur-ws.org/Vol-1292/ipamin2014_paper1.pdf |volume=Vol-1292 |dblpUrl=https://dblp.org/rec/conf/konvens/WeberCLSGJ14 }} ==System Thinking: Crafting Scenarios for Prescriptive Analytics== https://ceur-ws.org/Vol-1292/ipamin2014_paper1.pdf
       System Thinking: Crafting Scenarios for Prescriptive
                           Analytics
               Jens Weber                                      Minhee Cho                                 Mikyoung Lee
      Heinz Nixdorf Institute (HNI)                  Korea Institute of Science and      Korea Institute of Science and
        University of Paderborn                     Technology Information (KISTI)      Technology Information (KISTI)
           Fuerstenallee 11                      245 Daehak-ro, Yuseong-gu, Daejeon, 245 Daehak-ro, Yuseong-gu, Daejeon,
     D-33102 Paderborn, Germany                             305-806, Korea                      305-806, Korea
      jens.weber@hni.upb.de                                  mini@kisti.re.kr                          jerryis@kisti.re.kr

            Sa-kwang Song                                 Michaela Geierhos                               Hanmin Jung
    Korea Institute of Science and                     Heinz Nixdorf Institute (HNI)            Korea Institute of Science and
   Technology Information (KISTI)                        University of Paderborn               Technology Information (KISTI)
245 Daehak-ro, Yuseong-gu, Daejeon,                         Fuerstenallee 11                245 Daehak-ro, Yuseong-gu, Daejeon,
           305-806, Korea                             D-33102 Paderborn, Germany                       305-806, Korea
          esmallj@kisti.re.kr                           geierhos@hni.upb.de                              jhm@kisti.re.kr


ABSTRACT                                                                1. INTRODUCTION
This paper focuses on the first step in combining prescriptive          The software application InSciTe developed by the Korea Institute
analytics with scenario techniques in order to provide strategic        of Science and Technology Information (KISTI) uses prescriptive
development after the use of InSciTe, a data prescriptive analytics     analytic methods in order to develop strategies and provide
application. InSciTe supports the improvement of researchers            recommendations in order to improve research performance. For
‘individual performance by recommending new research                    example, it calculates measures intended to increase the actual
directions. Standardized influential factors are presented as a         number of academic contributions or recommend in extreme cases
foundation for automated scenario modelling such as the                 a change of research topic. InSciTe is a mobile and web based
prototypical report generation function of InSciTe. Additionally, a     application that uses text mining techniques and methods for Big
use-case is shown which validates the potential of the                  Data analysis to support researchers in their activities [6]. The
standardized influential factors for raw scenario development.          output of InSciTe describes, amongst other things, measurements
                                                                        to achieve a defined number of published academic contributions
                                                                        or describes which future collaborations the researcher should
Categories and Subject Descriptors                                      pursue. The overall goal for applying prescriptive analytics is to
K.6.1 [Management of computing and information systems]:
                                                                        achieve continuous improvement in research performance. An
Project and People Management – strategic information systems
                                                                        additional benefit is the extension of methods of forecasting and
planning, systems analysis and design.
                                                                        identification of opportunities to detect future trends in Research
                                                                        and Development (R&D) [6]. However, the generated
General Terms                                                           recommendations at the end of the analysis process are quite static
Design, Management, Measurement, Verification.                          and the opportunities for developing the suggested measures
                                                                        during the post-analysis process are only partially examined. The
Keywords                                                                InSciTe report [5] may describe metrics for increasing the number
                                                                        of publications, recommend a potential strategic cooperation, or
Standardized Influential Factors, Prescriptive Analytics, Role
                                                                        an increase in the current number of conference visits. The
Model Group, Scenario Technique.
                                                                        possible failures that have to be considered are, for example, the
                                                                        personal and individual difficulties in joining collaborations
                                                                        which occur between the researchers or the failure of a
                                                                        cooperation as well as an unreached number of published
                                                                        contributions. Furthermore, there is no analysis of the
                                                                        consequences if research performance decreases or stagnates
                                                                        during a cooperation. For that reason, further research in the
                                                                        context of forecasting and strategy development is required.

 Copyright © 2014 for the individual papers by the papers' authors.     This paper describes an initial approach for using the output of
 Copying permitted for private and academic purposes.                   InSciTe for scenario planning and scenario techniques limited
 This volume is published and copyrighted by its editors.               especially to scenario field analysis [4]. In this way, possibilities
 Published at Ceur-ws.org                                               for the derivation and formulation of strategies for future
 Proceedings of the First International Workshop on Patent Mining and   scenarios based on the InSciTe results are provided. This
 Its Applications (IPAMIN) 2014. Hildesheim. Oct. 7th. 2014.            approach should finally support researchers in identifying invalid
 At KONVENS’14, October 8–10, 2014, Hildesheim, Germany.
or infeasible results in the list of InSciTe recommendations and       Currently, the application InSciTe can be summarized in the
suggest alternative courses of action.                                 following four steps (see [11]).
                                                                            (1) Step 1: Measuring research performance
2. BACKGROUND
Literature provides a variety of information on different scenario          (2) Step 2: Finding role model researcher or group
techniques as well as other methods of forecasting for strategy             (3) Step 3: Planning research activities
development including prescriptive analytics.
                                                                            (4) Step 4: Evaluating and applying feedback and reports
2.1 Prescriptive analytics
Prescriptive analytics is “a set of mathematical techniques that       2.2 Towards scenario techniques
computationally determine a set of high-value alternative actions      Scenario techniques have been proven in the field as a method for
or decisions given a complex set of objectives, requirements, and      forward thinking in the areas of changing markets, business fields,
constraints, with the goal of improving business performance” [9].     and technological development as well as in research and
From the business perspective, a pioneer in the field of               development [13]. This has been shown by the successful usage of
prescriptive analytics is the enterprise Ayata (USA), founded in       these techniques by companies such as UNITY AG as well as
2003. This company offers software solutions which allow the           Sinus GmbH (Germany). [10, 12]
usage of hybrid data. Model synergies, data and rules are applied
                                                                       The usage of scenario techniques is based on two principles. It
and mathematical models are then combined with hybrid data and
                                                                       promotes lateral and cross-functional thinking, which means that
business process rules. In this manner, problems in the field of
                                                                       linked influential factors must be considered. It also furthers
operational research, optimization, decision support and Big Data,
                                                                       understanding of the considered system within the context of its
can be solved with the support of prescriptive analytics. [1]
                                                                       surrounding environment and helps to make these kinds of
                                                                       systems both recognizable as well as manageable. Scenario
2.1.1 InSciTe                                                          techniques are also based on multiple potential futures, in which
InSciTe stands for “Intelligence in Science and Technology” and        focus needs to remain on more than one influential factor [4].
has been in development by the Korea Institute of Science and
Technology Information (KISTI) since 2010. It is a software            The scenario developed on these mentioned principles is known
solution for areas pertaining to “Technology Intelligence              as a generally comprehensible description of a possible future,
Services”, “Intelligent Decision Support Services“, “Intelligent       which arises from a complex network of influential factors. [4]
Technology Analysis Services“ and “Prescriptive Analytics for          The representation of a development which could lead from the
Researchers”. It contains semantic text mining techniques, a           present circumstances to this future situation could be also
reporting function for technologies and organizations,                 described. [4]
representation of technology trends, roadmaps, role model              Scenario techniques may be generally divided into several steps.
recommendations and prescriptive analytics based on 5W1H1 [6,          The first step is the preparation of a scenario in which the target is
7]. The current status of the software tool in 2013 was InSciTe        identified and a general project goal setting is defined. Then the
Advisory and the goal in 2014 is to adapt it to an improved system     second step, called scenario analysis, starts, which determines the
supporting prescriptive analytics. The overall goal is to extend the   influential factors. The identification of certain influential factors
intelligence of InSciTe further. A partial goal is to provide the      as well as their relevance requires the use of a variety of analytical
basic knowledge acquired over the course of this project as part of    methods in this step. The third step derives multiple prognoses
a useful and applicable business intelligence system. [6]              based on the key factors detected during the scenario analysis.
The described system does not initially support the solution from      Each key factor enables the identification of several projections,
Ayata described in Section 2.1, which provides the analysis and        each representing a different development direction. The
improvement of business processes and future decisions, but            projections are then described in precise and understandable terms
determines instead the current position of research progress and       and result in a so-called projection catalog. [4]
performance within a chosen field, comparing existing researchers      These projections are then examined and compared in pairs for
as well as deriving measures that enhance research capacity in a       consistency within the scenario building context and the result is a
direction that the identified role models have demonstrated in         collection of characteristics of influential factors that determine a
order to attempt to generally improve and even exceed the              similar consistency level. These bundled projections are clustered
performance of a given role model researcher. The relevant role        in order to provide the basis for creating raw scenarios. The raw
model researchers are grouped together and with the support of         scenarios can be tested and finally formulated as detailed, verbally
these groups, measurements can be derived into a quantifiable          expressed, future scenarios. Opportunities and threats can then be
form in order to strengthen overall research capacity and              analyzed during the scenario transfer process. A proposed general
performance. The role model researcher could be one or more            strategic direction arises from the analyzed result. [4]
individual researchers or a research organization pertaining to one
or more research fields. [2, 6]




1   5W1H: KAIZEN-technique to improve organization by the
    question-answering method of what, when, where, who, why
    and how [7]
Some literature such as [3, 13, 14] refers to extensive explanations   3.2 Standardized influential factors for raw
of how scenario techniques can be generated. Although those
approaches differ, the results, processes, and goals of the scenario   scenarios
techniques are identical to a great extent.                            The automatically generated report by InSciTe is always
                                                                       structured identically and contains identical topics so that the
Figure 1 illustrates the basic phases and milestones in brief.         derived factors can be adapted to each analysis step.
                                                                       Consequently, the described process for identifying key factors
                                                                       [4] can be stored and the analysis process is more streamlined.
                                                                       The adaptable (standardized) influential factors were identified by
                                                                       detailed structural and text analysis as well as within discussions
                                                                       with the InSciTe development team (expert interviews). Table 1
                                                                       illustrates these influential factors.
                                                                       Table 1. Influential factors for the scenario analysis based on
                                                                       the InSciTe report
                                                                                                 Influential factors
                                                                         1 Role Model Group (RMG)                7 H-index
                                                                         2 Research Power Index (RPI)            8 Cooperation
                                                                         3 Number of research fields             9 Scholar activities [5]
                                                                         4 Currentness of the research fields   10 Career activity [5]
                                                                         5 Consumption of resources             11 Industrial activity [5]
                                                                         6 Expansion of the research field

Figure 1. Development process of scenarios [4]
                                                                       In addition to the influential factors’ adaptability on the analysis
                                                                       results and reports there is the possibility of extension, in
3. IDENTIFICATION OF INFLUENTIAL                                       particular all possible development directions can be adjusted
                                                                       after more detailed application tests are performed. The following
FACTORS BASED ON INSCITE REPORT                                        list presents the influential factors and the current developmental
The results of prescriptive analytics via InSciTe are described in     directions.
detail in an automatically generated report for recommendations.
These recommendations should improve the research performance          (1) Role Model Group (RMG): The RMG includes several
of the target person and include, for example, which cooperation           researchers or organizations that – due to analysis by InSciTe
should be joined, in which journals the researcher should publish          – have certain similarities to the target researcher and
papers, or how the research field should be organized [5]. In              therefore recommend the next steps, activities, or
practice, difficulties can occur for all the recommendations due to        cooperation [5, 6].
limited resources, failure to establish the suggested cooperation or            o Limited overlap of research fields: There is little
inability to publish papers due to scheduling restrictions. In order                 intersection in the research focus in an RMG
to promote static recommendations as well as to support strategic                    compared to the analyzed researcher and his
development, the idea came up to expand prescriptive analytics                       research fields.
via InSciTe using scenario techniques. It then seems useful to                  o High-level overlap of research fields: There is a
structure the scenario technique according to the automatically                      large intersection in the research areas of the
generated InSciTe report.                                                            researchers in the RMG and the analyzed
                                                                                     researcher and his research topics.
                                                                                o No overlap of research fields: The researchers in
3.1 Feasibility of scenario methods                                                  the RMG have totally different research areas than
It will generally be necessary to first check whether a potential                    the target researcher.
scenario analysis is technically feasible. Furthermore, it must be     (2) Research Power Index (RPI): The RPI is a compilation of
proven whether a scenario field analysis will result in the                nine     evaluation      indicators    called    “Scholarity”,
generation of standardized influential factors which could be              “Influentiality”, “Diversity”, “Durability”, “Emergability”,
individually implemented for other InSciTe reports. Interfaces             “Partner Trend”, “Market Share”, “Supply Demand”, and
between InSciTe and scenario techniques allow researchers to               “Commerciality”. It indicates the strength of the research
create raw scenarios from the generated report. The influential            performance for the analyzed researcher. The merits and
factors predict different developmental directions. The                    demerits of a researcher are evaluated by the RPI. [5, 6]
standardization requirement results from a high amount of data,                 o The RPI for RMG members and the analyzed
based on the InSciTe application and used for the report                             researcher is on the same level.
generation process. It would be too much work to manually create                o The RPI for RMG members is lower than the
individual local influential factors and they could be incompatible                  analyzed researcher’s RPI.
with the predefined process.                                                    o The RPI for RMG members is higher than the
                                                                                     analyzed researcher’s RPI.
(3) Number of research fields: Number of research fields which                                                   o
                                                                                       Fewer activities in total compared with other
     the analyzed researcher focuses on.                                              periods
           o Many (more than 5)                                                  o No activities
           o Standard/average (3 to 5)                                  (11) Industrial activity²: Industrial activity is related to
           o Few (1 to 3)                                                    commercial actions such as publishing patents, etc. [5].
(4) Currentness of the research fields: The factor includes                      o Increase activities in total
     currentness or popularity as well as rarity of his or her                   o Activities in total stay constant
     research fields.                                                            o Fewer activities in total compared with other
           o Very current: Often presented in the media                               periods
           o Current, but timeless research fields                               o No activities
           o Normal: Mostly basic research or non-popular
               research fields
(5) Consumption of resources in the research fields: What               4. FIRST USE-CASE
     level of human resources and technical equipment are               The use-case should show which characteristics of the raw
     necessary for conducting research in a special field.              scenarios are possible in general. Moreover, the use-case shows
           o High level of resource deployment: High expense            how it is possible to prepare the development of scenarios by
               in the research field – difficult to change the          using standardized influential factors. We focus on the impact and
               research field or difficult to find and maintain         consistency analysis. The consistency analysis guarantees that the
               cooperation                                              raw scenarios contain only influential factors on a high
           o Low level of resource deployment: low expense in           consistency level for further development directions. Here, the
               the research field – easy to change the research         impact analysis is necessary to select some important influential
               field as well as easy to find and maintain               factors, because the usage of all eleven influential factors requires
               cooperation                                              high computational effort. Furthermore, a handful of influential
(6) Expansion of the research field: Willingness to enter into          factors are generally sufficient for the presentation of the use-case.
     an additional research field to follow the RMG or to start         The influential factor analysis is performed according to [4, 10].
     cooperating.                                                       The IT scenario software Szeno-Plan developed by Sinus GmbH
           o Enter a new additional research field                      (Germany) supported the implementation of the use-case.
           o No new additional research field
(7) H-Index: H-index is used to measure the impact and                  4.1 Impact analysis for the use-case
     quantity of the research performance of an individual              The (individual) influential factors are evaluated with regard to
     researcher [9].                                                    their mutual influence on each other. Indirect influential factors
           o Increase                                                   were also considered in [4]. The rating scale was from 0 (no
           o Remain constant                                            influence) to 4 (very high influence). The results of the analysis
(8) Cooperation: With whom (out of the RMG members)                     are presented in the matrix in Figure 2. The results are normalized
     should the researcher cooperate in order to increase his or her    and plotted as a percentage. The quadrants of the matrix are
     research performance?                                              divided into four sections: “Critical factors”, “Driving factors”,
           o Cooperation with all members of the role model             “Buffering factors” and “Driven factors”.
               group
           o Cooperation with several members of the role                                                    Graphical distribution (ranking presentation)
               model group                                                                                     Driving factors                  Critical factors
           o Cooperation with none of the role model group
                                                                         Indirect active sum in percentage




           o Cooperation with researchers/organizations outside
               of the role model group
(9) Scholar activity2: Scholar activity is related to scientific
     research actions such as publishing papers, books, etc. [5].
           o There should be more conference and journal paper
               publications and conference visits, etc.
           o Number of conference and journal paper
               publications, conference visits, etc. should stay
               constant
           o The number of conference and journal paper
                                                                                                               Buffering factors               Driven factors
               publications, conference visits, etc. should be
               reduced.
           o No publishing of papers and other research results.                        Indirect passive sum in percentage
(10) Career activity²: Career activity is related to human actions      Figure 2. Graphical Distribution of indirect impact analysis
     such as receiving awards, building careers, obtaining degrees
     etc. [5].
           o Increase activities in total                               For the use-case, the influential factors in the quadrant “driving
           o Total activities stay constant                             factors” were selected (see red marked zone in Figure 2), because
                                                                        these factors consist of a relatively high active sum and small
2 The influential factors no. (9) to (11) are addressed as specific     passive sum. However, the factor “cooperation” from the quadrant
  “activities” by the author; the names in the InSciTe report differ.   “critical factors” was also selected because the InSciTe reports
often recommended it explicitly. As a result, six influential factors
were taken. The description of these factors and direction
developments can be seen in Section 3.2. Table 2 shows the
selected influential factors.
Table 2. Selected influential factors
     S elected Influential factors
   1 Role Model Group (RMG)
   3 Number of research fields
   4 Currentness of the research fields
   5 Consumption of resources
   6 Expansion of the research field                                    Figure 4. Scenario distribution and consistency level
   8 Cooperation

                                                                        As seen in Figure 4, the raw scenarios no. 2 to no. 15 seem to be
                                                                        interesting and are selected for further analysis analogous to [4,
4.2 Consistency analysis                                                10]. Raw scenario no. 1 was excluded; despite having the highest
The consistency analysis offers the possibility to identify which of    consistency value there were no other alternative characteristics at
the development directions from the influential factors occur in        the same consistency level. There is only one developable
the several raw scenarios. From each influential factor only one        scenario and consequently no possible alternative strategy
development direction in one raw scenario is represented. The           development. Table 3 therefore illustrates briefly four possible
results were discussed with the InSciTe developers at KISTI. The        configurations of the raw scenarios (see Section 3.2 for any
highest consistency level is defined by the value 26 and the lowest     details). Three of them show a consistency level of 24 and the
consistency level is 0. The six influential factors offer 319           excluded scenario which has the consistency value 26 is also
different raw scenarios in total. The allocation of the number of       illustrated.
raw scenarios to the various consistency levels is shown in Figure
                                                                        Table 3. Selected influential factors
3.
                                                                        S cenario No.      consistency       S cenario No.      consistency
                                                                                           measure                              measure
                                                                                 1                26                  2              24
                                                                        Influential        Development       Influential        Development
                                                                        factors            directions        factors            directions
                                                                        RM G:              limited overlap   RM G:              high overlap
                                                                        Currentness of     current           Currentness of     very current
                                                                        research fields:                     research fields:
                                                                        Consumption of     low               Consumption of     high
                                                                        resources:                           resources:
                                                                        Expansion:         enter new         Expansion:         no new
                                                                        Cooperation:       outside           Cooperation:       with all
                                                                        number of          standard          number of          many
                                                                        researchfields:                      researchfields:
                                                                        S cenario No.      consistency       S cenario No.      consistency
Figure 3. Frequency of consistency level of the several
                                                                                           measure                              measure
scenarios
                                                                                 5                24                  7              24
                                                                        Influential        Development       Influential        Development
Most of the scenarios have a consistency level value ranging from       factors            directions        factors            directions
8 to 12. The fewest scenarios show the highest consistency level        RM G:              high overlap      RM G:              high overlap
values. This is an advantage for the analysis process because the       Currentness of     normal            Currentness of     current
fewer the number of scenarios determined with a high consistency        research fields:                     research fields:
level the lower the analysis effort. A total of 14 raw scenarios        Consumption of     low               Consumption of     high
were determined in order to provide a consistency level value of        resources:                           resources:
24 (near to the maximum value) and one raw scenario which               Expansion:         enter new         Expansion:         no new
represents the maximum value (26). Figure 4 shows an overview
                                                                        Cooperation:       with several      Cooperation:       with several
of the described situation.
                                                                        number of          many              number of          many
                                                                        researchfields:                      researchfields:
From the 14 scenarios several were selected which match the                  IT-Systeme für die Produktion von morgen. 2nd Edition.
profile of the analyzed researcher. These raw scenarios will be              ISBN: 978-3-446-43631-2. München: Carl Hanser
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