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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Quality of Care Metric Reporting from Clinical Narratives: Assessing Ontology Components</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Sina Madani</string-name>
          <email>ahmadani@mdanderson.org</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Reza Alemy</string-name>
          <email>alemy@uvic.ca</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Dean F. Sittig</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Hua Xu</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Department of Clinical Analytics &amp; Informatics University of Texas, MD Anderson Cancer Center Houston</institution>
          ,
          <addr-line>TX</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>School of Biomedical Informatics University of Texas Health Science Center at Houston Houston</institution>
          ,
          <addr-line>TX</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>School of Health Information Science University of Victoria Victoria</institution>
          ,
          <addr-line>BC</addr-line>
          ,
          <country country="CA">Canada</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2014</year>
      </pub-date>
      <fpage>47</fpage>
      <lpage>51</lpage>
      <abstract>
        <p>-The Institute of Medicine reports a growing demand in recent years for quality improvement within the healthcare industry. In response, numerous organizations have been involved in the development and reporting of quality measurement metrics. However, disparate data models from such organizations shift the burden of accurate and reliable metrics extraction and reporting to healthcare providers. Furthermore, manual abstraction of quality metrics and diverse implementation of Electronic Health Record (EHR) systems deepens the complexity of consistent, valid, explicit, and comparable quality measurement reporting within healthcare provider organizations. The main objective of this research is to evaluate an ontology-based information extraction framework to utilize unstructured clinical text for extraction and reporting quality of care metrics that are interpretable and comparable across healthcare institutions.</p>
      </abstract>
      <kwd-group>
        <kwd>ontology</kwd>
        <kwd>information extraction</kwd>
        <kwd>quality of care metric</kwd>
        <kwd>clinical narratives</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>I. INTRODUCTION</title>
      <p>
        The Institute of Medicine reports a growing demand in
recent years for quality improvement within the healthcare
industry[
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. In response, numerous organizations have been
involved in the development and reporting of quality of care
measurement metrics. However, the quality metrics
development process is subjective in nature [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] and competing
interests exist among stakeholders. As a result, conflicting
data definitions from different sources shift the burden of
accurate and reliable quality of care metrics extraction and
reporting to the healthcare providers [
        <xref ref-type="bibr" rid="ref3 ref4">3, 4</xref>
        ]. Furthermore,
manual abstraction of quality of care metrics [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], diverse
implementation of Electronic Health Record (EHR) Systems
[
        <xref ref-type="bibr" rid="ref4 ref5">4, 5</xref>
        ], and the lack of standards for integration across
disparate clinical and research data sources [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] deepens the
complexity of consistent, valid, explicit, and comparable
quality of care extraction and reporting tasks within healthcare
provider organizations.
      </p>
      <p>
        The current “standard” information extraction systems
perform at the lexical or statistical layers of the clinical
narratives; however, the embedded semantic layers should
also be addressed properly in order to enhance the efficiency
of such systems. It has been shown in non-healthcare related
fields that semantic modeling and ontological approaches can
be used effectively for interoperability operations among
diverse environments [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ].
      </p>
      <p>
        Development and application of ontologies in the domain
of quality measurements have recently become the focus of
some researchers. Lee et al.[
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] evaluated a Virtual Medical
Record (VMR) [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] method within the Standard-Based
Sharable Active Guideline Environment (SAGE)[
        <xref ref-type="bibr" rid="ref10">10</xref>
        ] for the
purpose of extraction of cancer quality metrics from EMR
systems and concluded that the VMR approach requires
additional extensions in order to capture temporal, workflow,
and planned procedures concepts. In another short study by
Hung [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ] ontological modeling was evaluated for National
Quality Forum’s endorsed cardiovascular quality metrics. The
analysis was limited to the evaluation of modeling languages,
identification of high-level domain concepts, and percentage
of reference terminology coverage for concept components.
Soysal et al. [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ] developed and evaluated an ontology-driven
system for information extraction from radiology reports.
Their objective was to derive an information model from the
narrative texts using an ontology-driven approach and
manually created rules. Performance-wise, they only evaluated
class relationships extracted from the narrative texts.
      </p>
      <p>The real meaning of a concept is relative to the context in
which the concept is expressed and, therefore, can be
represented in different ways in a given ontology.
Identification of such contexts and their representational
variations in expression and providing equivalencies among
such representations are crucial tasks in any knowledge
modeling and information extraction activity, especially in
clinical expressions where contexts are defined mostly by
section headers (like Family Medical History or Assessment).</p>
      <p>
        While transcription departments in relatively large
hospitals tend to follow standards for documenting section
headers, healthcare providers are often allowed to create their
own versions of section headers in clinical notes. Denny et al.
[
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] trained a classifier on a dataset of 10,677 clinical notes
based on boundary detection and manual annotation of section
headers . He reported Precision and Recall of 95.6% and 99%
respectively. In another study by Li et al. [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ] a Hidden
Markov Model was used for section header classification
within clinical notes. They labeled sections with 15
predefined section header categories (like Past Medical History).
The classifier achieved a per-section and per-note accuracy of
93% and 70% respectively within a dataset of 9,697 clinical
notes.
      </p>
      <p>The main objective of this research is to evaluate
ontological components in a natural language processing
(NLP) system for the purpose of unambiguous extraction of
quality of care metrics. Such complementary addition to the
existing information extraction system helps enterprise data
integration more efficiently (time &amp; cost) in terms of
unambiguous data exchange and more objective analytics as
part of the enterprise reporting system.</p>
    </sec>
    <sec id="sec-2">
      <title>II. METHODOLOGIES</title>
      <sec id="sec-2-1">
        <title>A. Input Data</title>
        <p>The dataset that we received from MD Anderson (MDA)
Quality Engineering Department included the National
Surgical Quality Improvement Program (NSQIP) data
elements abstracted from 2,085 patients who had undergone
surgery in 2011. It includes a spreadsheet of quality of care
metrics, such as patient’s Diabetes or Hypertension, as
Boolean values (Yes/No) for each patient. We considered this
reported operational dataset as the gold standard for our study.</p>
        <p>All transcribed documents of the 2,085 patients were
extracted from the MDA Electronic Medical Record (EMR)
repository (46,835 notes). Python scripting was used to
eliminate unwanted characters and extract section headers. A
typical clinical note is composed of regions of texts. Each
region consists of a section header (like Chief Complaint,
History of Present Illness, Physical Exam, etc.) and the
relevant content in free text format.</p>
      </sec>
      <sec id="sec-2-2">
        <title>B. Metric Selection</title>
        <p>Abstractors at MDA abstract and report quality of care
metrics in the preoperative risk assessment section of the form
and send them to NSQIP. We have selected the top 5 of these
variables in terms of frequency of positive cases (Boolean
value=”Yes”) among our gold standard and for the purpose of
our research. These metrics include Diabetes Mellitus,
Hypertension, Transient Ischemic Attack (TIA), Cardiac
Surgery, and Nervous System Tumor.</p>
        <p>
          Quality of care metrics are generally documented by
physicians in clinical notes. Abstractors have to read such
notes and manually extract and report them to NSQIP. It
should be mentioned that abstractors are nursing staff who
have extensive training in NSQIP abstraction protocols &amp;
guidelines. They are also actively participating in NSQIP
certification, auditing, and training programs. Shiloach et al.
[
          <xref ref-type="bibr" rid="ref15">15</xref>
          ] looked into inter-rater reliability metrics and found a
1.56% disagreement rate among abstractors of the
participating hospitals in NSQIP program. NSQIP data also
shows that reliability has been improved with continuous
training and auditing since the start of the program in 2005.
        </p>
      </sec>
      <sec id="sec-2-3">
        <title>C. Natural Language Processing Engine</title>
        <p>
          We implemented the National Institute of Health natural
language processing engine (MetaMap v2012) [
          <xref ref-type="bibr" rid="ref16">16</xref>
          ] that is
available for free for research community. A Python script
pulled clinical notes from EMR repository and submit the text
content of each section header, for any given clinical note, to
the MetaMap for NLP analysis. In order to reduce the noise in
the output we limited MetaMap processing options to RxNorm
&amp; SNOMED terminologies, minimum evaluation score of
580, and certain Unified Medical Language System semantic
group (Disorders) and semantic type (Pharmacologic
Substance) [
          <xref ref-type="bibr" rid="ref17">17</xref>
          ]. One XML file was generated for each note
(46,835 totals) and contained patient encrypted metadata and
the NLP results of the section header contents of the note.
        </p>
      </sec>
      <sec id="sec-2-4">
        <title>D. Data Format and Repository Type</title>
        <p>
          In order to decrease the size of the XML data obtained
from the previous step we pruned unwanted XML elements
from MetaMap’s output. Subsequently, we converted the
XML files into a RDF format and loaded them into a local
instance of AllegroGraph® repository. We also used SPARQL
Protocol and RDF Query Language [
          <xref ref-type="bibr" rid="ref18">18</xref>
          ] to perform federated
queries across different ontologies and the RDF repository
(Figure I)
        </p>
        <p>FIGURE I. NLP PIPELINE &amp; ONTOLOGY COMPONENTS</p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>III. RESULTS</title>
      <sec id="sec-3-1">
        <title>A. Section Header Ontology</title>
        <p>In order to evaluate our section header extraction
algorithm we randomly selected 500 test notes (100 notes
from each identified quality of care metric category) and
evaluated for Precision and Recall. Notes were examined by
subject matter experts, annotated for section headers, and
compared to the automated section header extraction
algorithm. Precision, Recall, and F-measure were calculated as
99%, 97%, and 98% respectively.</p>
        <p>
          In order to build our section header ontology from all
extracted section headers we used SKOS narrower and
broader properties for classifying section headers into
hierarchies and closeMatch, and exactMatch properties [
          <xref ref-type="bibr" rid="ref19">19</xref>
          ]
for assigning synonyms. After getting feedback from subject
matter experts and for SPARQL query purposes each section
header was categorized as relevant (like Assessment, Medical
History, or Impression) or irrelevant (like Family Medical
History, Recommendation, or Complications).
        </p>
      </sec>
      <sec id="sec-3-2">
        <title>B. Quality of Care Metric Ontology</title>
        <p>
          We identified the root concept for each of the selected
quality of care metrics in SNOMED terminology (Jan 2013
version) and extracted all of their children (or subtypes). The
SNOMED root concepts include: Cardiac Surgery Procedure,
Tumor of Nervous System, Diabetes Mellitus, Hypertension,
and Transient Ischemic Attack. According to the quality of
care metric definition for Diabetes Mellitus, a patient should
also take a diabetes related medication in order to be reported
as a diabetic patient. For this purpose, we included diabetes
mellitus medications in the ontology, with mappings to
RxNorm, from the same reference [
          <xref ref-type="bibr" rid="ref20">20</xref>
          ] that abstractors used to
match patient medication with diabetes in their manual
abstraction process. We also reviewed this ontology with
abstractors and eliminated irrelevant concepts. For example,
concepts like Maternal diabetes mellitus, Gestational diabetes
mellitus, Maternal hypertension, Pre-eclampsia, Renal
sclerosis with hypertension, and Diastolic hypertension were
excluded from the quality of care metric ontology.
        </p>
      </sec>
      <sec id="sec-3-3">
        <title>C. Clinical Note Ontology</title>
        <p>For this ontology we created seven main classes, together with
their relationships, in Web Ontology Language: Patient, Note,
Region, Utterance, Phrase, Mapping, and Negation. All
46,835 RDF instances described in the method section were
imported into the clinical note ontology within
AllegroGraph® repository. The number of instances and
associated data type properties for each class are shown in
Table 1. Including relationships in instance count, the
repository contained 70,907,728 triples. We used SPARQL for
filtering unwanted concepts (within quality of care metric
ontology), negated concepts, and irrelevant sections (within
section ontology) from our query results.</p>
        <p>We calculated Precision (P), Recall (R), and Micro
Fmeasure (F) to evaluate the percentage agreement between our
approach and the gold standard. When there are multiple
classes of contingency tables, averaging the evaluation scores
provides a more general picture of all classes combined.
Micro-averaging is the most common averaging method in
which each extracted instance is given the same weight. For
each quality of care metric under study we sequentially
calculated Precision, Recall, and F-measure in 4 conditions to
measure the cumulative effect of the two ontologies and the
negation context on the base NLP output. For a given quality
of care metric, we first performed a query and looked for the
root quality metric concept like Diabetes Mellitus. We
captured the result of comparing the outcome of this query
with the gold standard as the base NLP output layer and in the
form of Precision, Recall, and F-measure values. Then we
included the quality of care metric ontology in our query and
once again calculated agreement measures. We executed our
query two more times after adding negation context and
section ontology to the previous queries and calculated
agreement measures twice more (Table II). False Positives and
Negatives (FP, FN) were calculated when there was a
disagreement between each query result and the gold standard.</p>
        <p>In order to compare isolated effect of each ontology and
the negation context on the base NLP output we computed
agreement tests in a non-cumulative mode as well. The
microaverage results of agreement tests for each layer is compared
separately to the gold standard and the difference in
Fmeasure with the base NLP output is calculated (Table III).</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>IV. DISCUSSION</title>
      <p>Recent trends in health care information systems show an
increase in requirements for reporting of quality of care
metrics by health care organizations, specifically for the
government mandated programs with huge financial
incentives. Healthcare providers consider EMR the best source
for extracting patient information because it most accurately
reflects the process of patient care. Nevertheless, such a
valuable source of data is usually in narrative format, hence,
inaccessible for easy structured reports, and highly costly and
time consuming for manual extraction by clinical abstractors.</p>
      <p>Our study introduced a framework that may contribute to
the advances in “complementary” components for the existing
information extraction systems. The application of ontology
components for the NLP system in our study has provided
mechanisms for increasing the performance of such tools. The
pivot point for extracting more meaningful quality of care
metrics from clinical narratives is the abstraction of contextual
semantics hidden in the notes. We have defined some of these
semantics and quantified them in multiple layers in order to
demonstrate the importance and applicability of an
ontologybased approach in a quality of care metric extraction system.
The application of ontology components introduces powerful
new ways of querying context dependent entities from clinical
narratives.</p>
      <p>It is apparent that the effect of ontology components on
information retrieval metrics (Precision, Recall, F-measure)
are largely dependent on the type of the quality of care metric.
Our study shows ontology layers added to the base NLP
output, in general, had an increased effect of up to 63% to the
performance. The cumulative increase in F-measure was
highest for Nervous System Tumors, Cardiac Surgery, and
TIA (63%, 57 %, and 32% respectively) and lowest for
Hypertension and Diabetes (9% &amp; 1 % respectively) which
could be due to the format of representation of these concepts
within the clinical narratives. Also, we were able to show and
compare the effects of each ontology and negation context in
isolation to the base NLP output. It seems section header
ontology has a greater effect on the overall F-measure increase
compared to the negation context and quality of care metric
ontology on all quality metrics except for Nervous System
Tumors and Cardiac Surgery. On a micro-average level, for all
the 5 concepts combined, section header ontology shows 11%
and 5% higher values when compared to the quality of care
metric ontology and negation context respectively.</p>
      <p>Our ontology-based framework achieved an overall 0.82
F-measure (Micro) which may be high enough to be
considered, at minimum, as a decision support tool. Based on
the tolerable false positives or false negatives rates, for a given
information extraction task, this framework can be considered
as an introductory or complementary abstraction method and
significantly reduces abstractor’s time for extracting quality of
care metrics hidden in the clinical narratives.</p>
    </sec>
    <sec id="sec-5">
      <title>V. CONCLUSION</title>
      <p>We have developed a framework that helps identify
contextual semantics within clinical text and extract more
meaningful and unambiguous quality of care metrics for the
patient care process. Furthermore, by providing bindings to
standard terminologies (like SNOMED) the current approach
would help quality of care metric extraction process become
more objective in nature and deliver structured data for
populating clinical warehouses, explicit benchmarking, cohort
studies, and other clinical analytics where coded data is vital.</p>
      <p>We believe that an ontological approach toward knowledge
modeling and information extraction of quality of care metrics
from clinical narratives can provide a unique way of
improving the clarity of meaning by providing necessary
layers of disambiguation, for both human and computational
systems. The use of ontology in information extraction system
increases the expressivity control of extraction and helps
disambiguate the retrieved concepts. This study illustrates the
importance of the “complementary” role of ontologies in the
existing natural language processing tools and how they can
increase the general performance of the quality metrics
extraction task.</p>
      <p>Rigorous evaluations are still necessary to ensure the
quality of these “complementary” NLP systems. Moreover,
research is needed for creating and updating evaluation
guideline and criteria for assessment of the performance and
efficacy of ontology-based information extraction in
healthcare and to provide a consistent baseline for the purpose
of comparing alternative approaches.</p>
    </sec>
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