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      <title-group>
        <article-title>When Effort exceeds Expectations: A Theory of Search Task Difficulty</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Diane Kelly</string-name>
          <email>dianek@email.unc.edu</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>School of Information and Library Science University of North Carolina at Chapel Hill</institution>
          <addr-line>Chapel Hill, NC 27599</addr-line>
          <country country="US">USA</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2015</year>
      </pub-date>
      <volume>1338</volume>
      <abstract>
        <p>[1] B. W. Wildemuth, L. Freund, and E. G. Toms. Untangling search task complexity and di culty in the context of interactive information retrieval studies. Journal of Documentation, 70(6):1118{1140, 2014.</p>
      </abstract>
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      <p>In a recent review of over one hundred interactive
information retrieval studies, Wildemuth et al. [1] observed that
despite widespread usage of the concepts of task
complexity and task di culty, \clear and consistent de nitions of
these attributes are lacking and there is no consensus on
how to distinguish levels of complexity or di culty within
a set of search tasks" (p. 1119). Importantly, the authors
called for the creation of richer conceptual models and more
precise and valid measurement practices. In this talk, I will
present a theory of search task di culty that arose from
results of a recent empirical study that evaluated a set of
search tasks that were constructed using a cognitive
complexity framework from educational theory. While results of
this study showed participants engaged in signi cantly more
search activity when completing more cognitively complex
tasks, they did not evaluate more cognitively complex tasks
as more di cult and were equally satis ed with their
performances across tasks. These ndings have led to a new
theory of search task di culty that is rooted in expectancy
and appraisal theories, and posits that when searchers rst
encounter a search task description, they rst appraise the
task and its requirements in the context of their abilities,
desires and other aspects of the search situation (e.g., system
familiarity, time limits) and then make an estimate of how
much e ort will be needed to complete the task to achieve
their ideal level of performance. A search task, consequently,
becomes \di cult" when expended e ort exceeds expected
e ort. This theory di ers from many current notions of
search task di culty that assume a linear relationship
between search task di culty and search behavior. It also has
implications for how search task di culty is measured.
Biography</p>
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