Smart Data Analysis for Financial Services Mathias Bauer1 Abstract.1 This talk addresses opportunities for the application of Data Analysis can (and should) play a central role at various stages intelligent data analysis techniques at various stages of the value of the value added chain in the financial industry. In the following added chain for financial services. After introducing some basic we will have a closer look at some relevant activities in this notions and explaining the fundamental steps of data mining, we context. will have a closer look at various recent and ongoing projects and discuss issues of practical relevance such as data quality and expert knowledge. The talk concludes with some remarks on the potential 2.1 Appraisal of real economic goods impact of new developments, e. g. in the context of Big Data. Scoring and rating processes are at the heart of financial industry. Here we will demonstrate an approach to appraise vessels as typical representatives of real economic goods which form an important class of investments. 2.2 Fraud detection In B2B scenarios a company's annual accounts form the basis for their credit rating and all further negotiations. Usually, the numbers reported are accepted as a correct representation of last year's business activities. But what if they are manipulated? We describe an approach that identifies abnormalities in annual accounts, thus facilitating the detection of intentional manipulations. 2.3 Identifying interesting customers There are numerous aspects that can make a customer particularly interesting to a company – his/her interest in certain products, Figure 1: The CRISP-DM process model for data mining. credit-worthiness and default risk, churn rate etc. We describe an integrated approach to identify these individuals that reduces the marketing effort required while simultaneously improving the 1 DATA MINING company's insight into their customer base and the quality of Data mining – this notion will be used as a synonym for all kinds customer contact. of smart data analysis – is a complex process that aims at turning In particular, we will see how the modeling technique applied raw data into actionable knowledge (see Figure 1 which depicts a affects the usefulness of the analytical findings. standard process model). We will introduce the basic notions, discuss the various steps and in particular have a closer look at the 2.4 Stock selection choices to be made and a few pitfalls to be avoided. In particular, we will address the crucial aspects of how to From an abstract point of view, selecting a relevant set of stocks is choose an appropriate modeling approach and how to assess the similar to the previous task as it mainly involves segmentation and quality of a solution found by a data analyst. classification efforts. However, we will see that data preprocessing We show that in many cases it is not a good idea to simply in this case is significantly more complex and requires some apply the data analyst's favorite modeling technique. Instead we advanced expert knowledge. describe the various dimensions of such a choice and encourage the end users of a data analysis to clearly state their requirements. 3 Perspective Big data is more than a buzzword – even if it's not the silver bullet 2 SAMPLE APPLICATIONS for all problems ahead. We will discuss various techniques and attempts to commercially make use of huge, largely unstructured data sets and briefly discuss potential future applications. 1 mineway GmbH, Saarbrücken, Germany, email: mbauer@mineway.de