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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>The Hybrid Service Model of Electronic Resources Access in the Cloud-Based Learning Environment</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Mariya Shyshkina</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="editor">
          <string-name>Key Terms: ICTInfrastructure, Model, TeachingProcess</string-name>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Institute of Information Technologies and Learning Tools of the National Academy of Pedagogical Sciences of Ukraine</institution>
          ,
          <addr-line>Berlinskii Str., 9, Kyiv</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>Nowadays, the search for innovative technological solutions to the organization of access to electronic learning resources in the university and their configuration within the environment to fit the needs of users and to improve learning outcomes has become key issues. These solutions are based on the emerging tools among which cloud computing and ICT outsourcing have become very promising and important trends in research. The problems of providing access to electronic learning resources on the basis of cloud computing are the focus of the article. The article outlines the conceptual framework of the study by reviewing existing approaches and models for the cloud-based learning environment's architecture and design, including its advantages and disadvantages, and the features of its pedagogical application and the experience of it. The hybrid service model of access to learning resources within the university environment is described and proved. An empirical estimation of the proposed approach and current developments in its implementation are provided.</p>
      </abstract>
      <kwd-group>
        <kwd>hybrid model</kwd>
        <kwd>learning environment</kwd>
        <kwd>cloud computing</kwd>
        <kwd>university</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>Progress in the area of ICT and network technology has provided new insights into
the problems of the formation and development of the educational environment of the
university, showing a need for advanced ICT access, especially with regard to the use
of the cloud-based tools and resources. There is a need for modernization of learning
technologies, supported by emerging ICT, on the basis of advanced network
infrastructures.</p>
      <p>Cloud computing technology (CC) enhances multiple access and joint use of
educational resources at different levels and domains. On the basis of this technology,
it is possible to combine the corporate resources of the university within a united
framework. To achieve this aim, a set of cloud-based learning models should be
created for the elaboration and design of learning resources and the learning
environment architecture to deliver access to learning resources.</p>
      <p>The purpose of the article is analyse the current trends in the university
cloudbased learning environment formation from the perspective of different service
models used, and to substantiate and validate the hybrid service model of access to the
learning resources.</p>
      <p>The research method involved analysing the current research (including the
domestic and foreign experience of the application of cloud-based learning services to
reveal the concept of the investigation), examining existing models and approaches,
estimating the current state of research development, considering existing
technological solutions and psychological and pedagogical assumptions about better
ways of introducing innovative technology, and conducting pedagogical experiments,
surveys and expert evaluations.
2</p>
    </sec>
    <sec id="sec-2">
      <title>Problem Statement</title>
      <p>
        The progress of ICT has a significant impact on the formation of the educational
environment of the university bringing with it new models of the organization of
learning activity which arise on the basis of decisions about innovative technology. In
this regard, the phenomenon of the cloud-based learning environment has come to the
forefront as it has many progressive features including better adaptability and
mobility, as well as full-scale interactivity, free network access, a unified
infrastructure among others [
        <xref ref-type="bibr" rid="ref19 ref20 ref4">4, 19, 20</xref>
        ].
      </p>
      <p>
        The challenges of making the information technology infrastructure of the
university setting fit the needs of its users, taking maximum advantage of modern
network technologies, and ensuring the best pedagogical outcomes to increase the
learning results, has led to the search for the most reasonable ways of organizing tools
and services within the framework of this environment. For this purpose, the
modelling and analysis of its structure and functions, and determining the possible
types and forms of learning activity in the organization have come to the fore. Among
the priority issues for ICT infrastructure design is the access to software and
electronic educational resources provision [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. To choose the best solution there is a
need to consider existing approaches and models to reveal possible ways of service
deployment, and to analyse the existing experience of its use.
3
      </p>
    </sec>
    <sec id="sec-3">
      <title>State of the Art</title>
      <p>
        According to the recent research [
        <xref ref-type="bibr" rid="ref13 ref18 ref19 ref4 ref9">4, 9, 13, 18, 19</xref>
        ], the problems of implementing
cloud technologies in educational institutions so as to provide software access,
support collaborative learning, implement scientific and educational activities,
support research and project development, exchange experience and are especially
challenging. The formation of the cloud-based learning environment is recognized as
a priority by the international educational community [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ], and is now being
intensively developed in different areas of education, including mathematics and
engineering [
        <xref ref-type="bibr" rid="ref11 ref2 ref25 ref27 ref8">2, 8, 11, 25, 27</xref>
        ].
      </p>
      <p>
        The transformation of the modern educational environment of the university by the
use of the cloud-based services and cloud computing (CC) delivery platforms is an
important trend in research. The topics of software virtualization and the forming of a
unified ICT infrastructure on the basis of CC have become increasingly popular lines
of research [
        <xref ref-type="bibr" rid="ref18 ref23 ref8">8, 18, 23</xref>
        ]. The problems with the use of private and public cloud
services, their advantages and disadvantages, perspectives on their application, and
targets and implementation strategies are within the spectrum of this research [
        <xref ref-type="bibr" rid="ref25 ref7 ref8">7, 8,
25</xref>
        ].
      </p>
      <p>
        There is a gradual shift towards the outsourcing of ICT services that is likely to
provide more flexible, powerful and high-quality educational services and resources
[
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. There is a tendency towards the increasing use of the software-as-a-service (SaaS)
tool. Along with SaaS the network design and operation, security operations, desktop
computing support, datacentre provision and other services are increasingly being
outsourced as well. Indeed, the use of the outsourcing mechanism for a non-core
activity of any organization, as the recent surveys have observed happening in
business, is now being extended into the education sector [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. So, the study of the best
practices in the use of cloud services in an educational environment, the analysis and
evaluation of possible ways of development, and service quality estimation in this
context have to be considered.
      </p>
      <p>
        The valuable experience of the Massachusetts institute of technology (MIT) should
be noted in concern to the cloud based learning environment formation in particular as
for access to mathematical software. The Math software is available in the corporate
cloud of the University for the most popular packages such as Mathematica,
Mathlab, Maple, R, Maxima [
        <xref ref-type="bibr" rid="ref27">27</xref>
        ]. This software is delivered in the distributed mode
on-line through the corporate access point. This is to save on license pay and also on
computing facilities. The mathematics applications require powerful processing so it
is advisable to use it in the cloud. On the other case the market need in such tools
inspires its supply by the SaaS model. This is evidenced by the emergence of the
cloud versions for such products as Sage MathCloud, Maple Net, MATLAB
webserver, WebMathematica, Calculation Laboratory and others [
        <xref ref-type="bibr" rid="ref2 ref8">2, 8</xref>
        ]. Really there is a
shift toward the cloud-based models as from the side of educational and scientific
community, and also from the side of product suppliers. The learning software
actually becomes a service in any case, let it be a public or a corporate cloud.
      </p>
      <p>
        There are many disciplines where it is necessary to outsource the processing
capacity: for example, the computer design for handling vast amounts of data for
graphics or video applications. This is also a useful tool used to support the
collaborative work of developers, as the modern graphical applications appear to be
super-powerful and require joint efforts [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. There is a research trend connected to the
virtual computing laboratories (VCL) [
        <xref ref-type="bibr" rid="ref14 ref26">14, 26</xref>
        ] delivered in the cloud-based paradigm.
This trend is inherent in the field of informatics, and learning resources for processing
and sharing are needed.
      </p>
      <p>
        Nowadays there are various universal cloud consumer applications, in particular
MicrosoftOffice 365, Google Docs and others which gain an appropriate use in
educational process [
        <xref ref-type="bibr" rid="ref23 ref9">9, 23</xref>
        ]. There is also a wide range of cloud services such as
online photo and video editors, web pages processors, services for translation, check
spelling, anti plagiarism and many others which are now available [
        <xref ref-type="bibr" rid="ref23">23</xref>
        ].
      </p>
      <p>
        There is a principal transformation of approaches in concern to services supply
within the cloud based infrastructure. It is considered to be a new stage of the service
oriented models development [
        <xref ref-type="bibr" rid="ref10 ref24">10, 24</xref>
        ]. There is a branch of research devoted to the
service oriented infrastructure in this actual perspective. The issues of service oriented
architecture development and are described in [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. The problem of turning software
into a service is also posed [
        <xref ref-type="bibr" rid="ref24">24</xref>
        ]. For example, more powerful approaches for services
integration appear while services compositions are used as building blocks in a
process of elaboration of programming code [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ]. The CC development brought the
term the service orchestration into scientific discussion while number of web services
can be combined to perform the higher level business process to manage and
coordinate execution of the component processes [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. In this regard the notion of the
global software development (GSD) is considered as novel trends overcome
geographical limits [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. There is a significant revise of approaches to ICT services
elaboration and this is concerned to its integration and composition.
      </p>
      <p>
        An essential feature of the cloud computing conception is dynamical supply of
computing resources, software and hardware its flexible configuration according to
user needs. Due to this approach, access to educational software set on a cloud server
or in a public cloud is organized. So comparison of different approaches and cloud
models of software access is the current subject matter of educational research [
        <xref ref-type="bibr" rid="ref23 ref25 ref7 ref8">7, 8,
23, 25</xref>
        ]. Also the problems of quality criteria for software choice in the learning
complexes to be implemented in a cloud arise. Despite of the fact that the sphere of
CC is rather emerging there is a need of some comparison of the achieved experience
to consider future prospects [
        <xref ref-type="bibr" rid="ref23">23</xref>
        ].
      </p>
      <p>
        Another set of problems is concerned with the hybrid service models and
infrastructure solutions combining different public and corporate services on the
united platform. This trend is now especially promising for the sphere of education [
        <xref ref-type="bibr" rid="ref17 ref8">8,
17</xref>
        ]. The challenge regarding novel technological solutions and their impact guide the
search for the most reasonable method of implementation.
      </p>
      <p>Thus, in view of the current tendencies, the research questions are: how can we
take maximum advantage of modern network technologies and compose the tools and
services of the learning environment to achieve better results? What are the best ways
to access electronic resources if the environment is designed mainly and essentially
on the basis of CC? This brings the problem of cloud-based services modelling,
integration and design to the forefront.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Pedagogical Aspects of Electronic Resources Delivery and</title>
    </sec>
    <sec id="sec-5">
      <title>Indicators of Research</title>
      <p>
        Cloud computing technology is now one of the leading trends in the formation of
the information society. It constitutes an innovative learning concept and its
implementation significantly affects the content and form of different types of
activities in the sphere of education [
        <xref ref-type="bibr" rid="ref13 ref18 ref4">4, 13, 18</xref>
        ].
      </p>
      <p>
        Along with the emergence of cloud computing, the number of objects,
developments and domain applications are continually growing, which indicates the
rapid spread of the innovation [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ]. The concept of the cloud-based learning
environment is now in line with the wider trend; that is to say, the ICT environment of
the university, where some didactic functions as well as some fundamentally
important functions of scientific research are supported by the appropriately
coordinated and integrated use of cloud services [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ]. The aim of the cloud-based
learning environment formation is to meet the users’ educational needs. To do this,
the introduction of cloud technology in the learning process should to be holistic and
carried out according to the principles of open education, including meeting the
following needs: the mobility of students and teachers, equal access to educational
systems, providing qualitative education, and forming and structuring of educational
services [
        <xref ref-type="bibr" rid="ref20 ref3">3, 20</xref>
        ].
      </p>
      <p>
        The main elements of the cloud computing conception, including the types,
application service models, essential features, ICT architecture and others, are
reflected in the structure of the modern educational organizational systems [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
Therefore, a number of concepts and principles that characterize the development and
application of CC-based services are significant in the consideration of the
educational environment design.
      </p>
      <p>
        The concept of electronic educational (learning) resources (EER) appears to be
the centre of attention. In particular, at the Institute of Information Technologies and
Learning Tools of the National Academy of Pedagogical Sciences of Ukraine the
conception that provided the definition of electronic educational resources (EER) its
classification, and the ways it can be applied has been developed and proposed [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
      </p>
      <p>According to the definition given in [5, p.3], "The electronic educational resources
are a kind of educational tool (for training, etc.) that are electronically placed and
served in educational system data storage devices which are a set of electronic
information objects (documents, documented information and instructions,
information materials, procedural models, etc.)”.</p>
      <p>
        The elaboration of the electronic learning resources should be considered as a
specific activity, which is linked to the mandatory need to take into consideration the
psychological and pedagogical aspects of building an educational system
methodology, the design of an open computer-based learning environment, and the
involvement of the scientific and pedagogical staff, including the best teachers and
educators [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>
        Cloud Service – is a service that makes software applications, data storage or
computing capacity available to users over the Internet [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ]. These services are used
to supply the electronic educational resources that make up the substance of a
cloudbased environment, and to provide the processes of elaboration and use of the
educational services.
      </p>
      <p>
        Electronic resources appear to be both the objects and the tools of activity for a
learner; therefore, these resources are used to maintain certain functions that are
realized in the learning process. By the educational service we mean a service
provided at the request (in response to an inquiry etc.) of a user that meets some
service function carried out by the organization or institution (service provider,
outsourcer) [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>Nowadays, the various types of electronic educational resources that may be
delivered by the cloud in the learning environment of the university constitute
libraries and depositories of EER or those retrieved when open analytical information
systems are used. The EER supports different types of learning and research
activities, such as theoretical material studies, the search for useful information,
translation and grammar checking, task solutions, testing, training, simulation,
making experiments and others.</p>
      <p>
        Along with the development of information and communication technologies for
education, the ways and tools of access to electronic resources have changed in an
evolutionarily way and its custom properties have improved. There are new types of
EER supplied by means of cloud technologies. The EER of the public cloud can
occupy the role of software for general purposes such as office applications, systems
support processes for communication and data exchange and others, and also the
special software designed for educational use [
        <xref ref-type="bibr" rid="ref13 ref23">13, 23</xref>
        ]. The number of EERs is
increasing and this trend is likely to intensify. By means of CC-based tools, a
significant lifting of restrictions on the implementation of access to qualitative leaning
resources may be achieved. Now, these questions are not a matter of future
perspective, they need practical implementation. For this purpose, the problem of the
design and delivery of electronic educational resources in the cloud-based
environment is a complex one and not only should technological needs be considered,
but also the pedagogical aspects.
      </p>
      <p>
        With the advance of ICT, CC technologies appear to be a factor in the change in
the content, methods and organizational forms of learning and development of the
open education models. Now, cloud computing technology is used to improve the
educational process through the presentation of a modern learning content adequate to
the goals set, the quality monitoring and evaluation of learning results at the various
stages, the creation of new organizational forms of learning, the creation of innovative
educational and scientific resources and electronic systems and their implementation
in the process of students’ self-study and classroom study, advances in
computeraided and mixed models of training and so on [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ].
      </p>
      <p>
        As noted in [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ], the necessary measures for the development of the human
resources’ component of the software industry created in Ukraine that concern the
organization of EER access in the educational institutions are as follows:
improvement to EER quality, scientific-methodological research on the
implementation of innovative technologies and prospective models and methods in
education, the development of the normative regulatory framework, strengthening the
firms and companies in the IT industry and their participation in providing
educational hardware and software and so on.
      </p>
      <p>
        Due to the significant educational potential and novel approaches to environmental
design, its formation and development, these questions remain the matter of
theoretical and experimental studies, the refinement of approaches, and the search for
models, methods and techniques, as well as possible ways of implementation [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>
        To carry out research and experimental activities and the implementation and
dissemination of the results, the Joint research laboratory of the Institute of
Information Technologies and Learning Tools of the NAPS of Ukraine and the
Kherson State University was created in 2011 with the focus on issues of educational
quality management using ICT [
        <xref ref-type="bibr" rid="ref29">29</xref>
        ].
      </p>
      <p>
        As part of the programme of joint research work, the Kherson State University was
approved as an experimental base for research on the definition and experimental
verification of the didactic requirements and methods of evaluating the quality of
electronic learning resources in the educational processes of the pilot schools [
        <xref ref-type="bibr" rid="ref29">29</xref>
        ].
The purpose of the experiment carried out was to identify and experimentally verify
the requirements and methods of evaluating the quality of the electronic learning
resources used in the educational process in secondary schools [
        <xref ref-type="bibr" rid="ref29">29</xref>
        ].
      </p>
      <p>The quality evaluation of EER in the cloud-based learning environment is a
separate line of work in the Laboratory’s research. In this case, there are different
approaches and indicators. The access organization has been changed so the models
of learning activity have been changed also. There are the following questions: What
features and properties have to be checked so as to measure the pedagogical effect of
the cloud-based approach? With regard to the pedagogical innovation, what are the
factors influencing pedagogical systems, their structure and organization? Is the
improvement in learning results achieved due to the cloud-based models? In this
context, the quality of EER is a criterion for estimating the level of organization and
functioning of the cloud-based learning environment.</p>
      <p>With regard to this, the following hypothesis is to be posed: the design of the
learning environment on the basis of cloud models of access to learning resources
contributes to the improvement of the quality of these resources and the improvement
of the processes in this environment and their organization and functioning, resulting
in an improvement in learning results.</p>
      <p>
        In the cloud-based learning environment, new ways of EER quality control arise.
There are specific forms of the organization of learning activity related to quality
estimation. For example there are e-learning systems based on the modelling and
tracking of individual trajectories of each student’s progress, knowledge level and
further development [
        <xref ref-type="bibr" rid="ref28">28</xref>
        ]. This presupposes the adjustment, coordination of training,
consideration of pace of training, diagnosis of achieved level of mastery of the
material, consideration of a broad range of various facilities for learning to ensure
suitability for a larger contingent of users. The vast data collections about the
students’ rates of learning are situated and processed in the cloud [
        <xref ref-type="bibr" rid="ref28">28</xref>
        ]. There are also
collaborative forms of learning where the students and teachers take part in the
process of resource elaboration and assessment; this is possible in particular by means
of the SageMathCloud platform [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ].
      </p>
      <p>The prospective way of the estimation of the quality of learning resources is by
means of the cloud-based environment. As the resources are collectively accessed,
there is a way to allow experts into the learning process so they may observe and
research their functioning. This is a way to make the process of quality estimation
easier, more flexible and quicker. The process of estimation becomes anticipatory and
timely. The estimation may be obtained just once along with the process of EER
elaboration, and it is very important to facilitate the process.</p>
      <p>
        This method of estimation was developed and used in the Joint laboratory of EER
quality control [
        <xref ref-type="bibr" rid="ref29">29</xref>
        ]. In this case, the different quality parameters will be detailed and
selected. It is important that the psychological and pedagogical parameters are
estimated in the experimental learning process, while the other types of parameter
such as technological or ergonomic may be estimated out of this process.
      </p>
      <p>
        The indicator of accessibility is also included in the focus of this investigation [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ].
This property is essential because it is prior to other features such as scientific
correctness, clarity, consistency and others, which may be researched only if this
resource is available and feasible. The accessibility is characterized in turn by such
features as convenience of the access organization, ease of use, interface consistency,
advisability and others.
5
      </p>
    </sec>
    <sec id="sec-6">
      <title>The Types of Service Models for Learning Resources Access</title>
      <p>
        According to recent research, a unified storage architecture is an advantage of
cloud based settings allowing application virtualization [
        <xref ref-type="bibr" rid="ref18 ref19">18, 19</xref>
        ]. This architecture is
designed for the large complex data sets retrieving and management and it has the
following features:
      </p>
      <p> different storage protocols are maintained in the same system (FC, NFS,
FcoE, CIFS, iSCSI);</p>
      <p> various storage functions are implemented within the same device (storage,
security, backup, recovery);
 storage space is scaled and modified without interruption of usual operations;
 data are integrated in a standard pool, which can be controlled over a
network and managed via standard software package;</p>
      <p> data are used for different range of applications while storage area is not
necessarily separated to enable saving computing capacity through virtualization.</p>
      <p>Application virtualization is a technology for software access and development
without installing it on a personal computer of a user. Data processing and storage is
fulfilled in a data centre, and working with applications is not different for a customer
from the working with applications installed on his (her) own desktop.</p>
      <p>
        There are three main types of service models [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ] that correspond to different ways
the ICT outsourcing used to provide software and computing resources access [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. In
particular, SaaS (Software-as a Service) is to deliver software applications of a
provider via the Internet; PaaS (Platform as a Service) is to develop and implement
software applications created by a user via the Internet; IaaS (Infrastructure as a
Service) is to provide on-line infrastructure where a customer may develop whatever
software applications [
        <xref ref-type="bibr" rid="ref19">19</xref>
        ].
      </p>
      <p>
        P.Mell and T.Grance define various service models of the cloud-based architecture
(Fig.1) [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ]. These models may be purposefully used for providing software access in
educational institutions.
      </p>
      <p>SERVICE MODEL ARCHITECTURES</p>
      <p>Cloud
Infrastructure</p>
      <sec id="sec-6-1">
        <title>SaaS</title>
        <p>Cloud
Infrastructure</p>
      </sec>
      <sec id="sec-6-2">
        <title>PaaS</title>
        <p>Cloud
Infrastructure</p>
      </sec>
      <sec id="sec-6-3">
        <title>IaaS</title>
        <p>Cloud
Infrastructure</p>
      </sec>
      <sec id="sec-6-4">
        <title>PaaS</title>
      </sec>
      <sec id="sec-6-5">
        <title>SaaS</title>
        <p>Cloud
Infrastructure</p>
      </sec>
      <sec id="sec-6-6">
        <title>IaaS</title>
      </sec>
      <sec id="sec-6-7">
        <title>PaaS</title>
        <p>Cloud
Infrastructure</p>
      </sec>
      <sec id="sec-6-8">
        <title>IaaS</title>
      </sec>
      <sec id="sec-6-9">
        <title>PaaS SaaS</title>
        <sec id="sec-6-9-1">
          <title>SaaS architectures</title>
        </sec>
        <sec id="sec-6-9-2">
          <title>PaaS architectures</title>
        </sec>
        <sec id="sec-6-9-3">
          <title>IaaS architetures</title>
          <p>
            There are also four service deployment models for cloud computing application
that reflect the mode of the cloud infrastructure set up in a particular organization: the
corporate cloud is owned or leased by the organization; the cloud community is a
shared infrastructure used by a community; the public cloud is a mega-scale
infrastructure that may be used by any person under some payment terms; the hybrid
cloud is a composition of one or more models [
            <xref ref-type="bibr" rid="ref16 ref4">4, 16</xref>
            ].
          </p>
          <p>In view of the different models for cloud service architecture, when choosing the
most appropriate solution that is suitable for a particular organisation, both collective
and individual users should be considered. Selecting the SaaS model in this respect
can be justified by the fact that these services are the most accessible, although a
thorough market analysis and educationally prudent choice of the necessary
application that could fit learning or scientific purposes is to be made. This kind of
service may be purposefully used by an individual and also a collective user.</p>
          <p>
            At the same time, for the settlement of the ICT infrastructure of the institution by
the PaaS or IaaS model, the selection and approval of the relevant cloud platform is
necessary. This solution is concerned with a number of organisational issues, such as
the formation of a special unit of ICT personnel skilled in setting up and deploying
this infrastructure, configuring the hardware and software complexes, planning and
working out the environmental design tasks, testing and approving its modules and
components, filling it with the necessary resources, monitoring its implementation,
maintaining quality control, training the teaching staff, etc. [
            <xref ref-type="bibr" rid="ref4">4</xref>
            ]. In this case, given the
results of recent research and the current trends in IT sector development, the use of
hybrid service models appears to be a promising and prospective solution. The hybrid
solutions are reported to be well-embedded into existing settlements provided by
leading cloud suppliers, and this tendency is growing [
            <xref ref-type="bibr" rid="ref9">9</xref>
            ]. The hybrid cloud
incorporates public and corporate cloud tools that do not necessarily exclude the
involvement of software-as-a-service applications [
            <xref ref-type="bibr" rid="ref19">19</xref>
            ].
          </p>
          <p>
            As shown in Fig.1, there are three approaches to implementation of learning
software access in the SaaS architecture. In the first case (directly SaaS) the cloud
platform deployment is not necessary in the educational institution this work is
undertaken by a service provider. In both other cases the corporate or hybrid cloud
deployment is needed. In this case the appropriate cloud platform (eg, Amazon Web
Services, Microsoft Azure, Eucaliptus, Xen, WMWare etc.) is used to deploy the
certain service model. In the process of cloud infrastructure configuration the
guidelines are usually supplied by the vendor [
            <xref ref-type="bibr" rid="ref1">1</xref>
            ]. These guidelines contain a number
of basic deployment scenarios that can be implemented. It is possible to build the
cloud by means of different software and services but the basic notions are to be
considered. One of the basic concepts of the cloud based learning environment
configuration is the concept of a corporate cloud or a virtual private cloud (VPC).
Sometimes the term is used not very clearly so as to describe the corporate cloud that
may include a public and also a private part so being the hybrid one. Depending on
the scenario chosen the certain model of software access is considered.
          </p>
          <p>
            As a rule the cloud provider may propose services of several types. For example, it
is possible to rent additional disk space (S3); the virtual machine (EC2), with certain
parameters of the processor, memory, and disk capacity, it may be with some installed
operational system and software; remote database (SimpleBD, RDS) and others [
            <xref ref-type="bibr" rid="ref1">1</xref>
            ].
Depending on the chosen scenario these resources are configured within the cloud
infrastructure.
          </p>
          <p>
            There are four types of scenario for the cloud infrastructure configuration that are
mostly proposed by the provider [
            <xref ref-type="bibr" rid="ref1">1</xref>
            ]:
          </p>
          <p>
            Scenario 1: VPC with only public subnet. The configuration of the virtual cloud
under this scenario contains a single public subnet and Internet gateway so as to
enable communication over the Internet. This configuration is recommended if it is
necessary to run the single level, public web applications such as blogs, web sites [
            <xref ref-type="bibr" rid="ref1">1</xref>
            ].
          </p>
          <p>
            Scenario 2: VPC with public and corporate subnets. The configuration for this
scenario includes a public and corporate (private) subnet. This configuration is
recommended if it is necessary to run a public web application, while internal servers
are not publicly available. An example is a multi-website with the web servers
situated in a public subnet, and the database servers to be in a corporate subnet. It is
possible to configure the security services and routing so that the web servers could
interact with the database servers [
            <xref ref-type="bibr" rid="ref1">1</xref>
            ].
          </p>
          <p>
            Scenario 3: VPC with the public and corporate subnet components and virtual
private network (VPN) access. The configuration for this scenario includes the virtual
hybrid cloud with the public and corporate subnets and the virtual corporate gateway
namely the VPN connections. In an educational institution may be own subnet, which
should be expanded by augmented cloud services, such as additional disk space,
databases, virtual machines, network gateways, additional "desktops" and so on.
VPN-connection is used to enable communication with this subnet. You can also
create the virtual cloud subsystem (subnet virtual machine) with access to the
corporate subnet via the Internet [
            <xref ref-type="bibr" rid="ref1">1</xref>
            ]. For this scenario, the multi-level applications
with scalable web services may be run, some parts of these applications are in the
public subnet, and another parts are in the corporate subnet, which is connected to
own subnet through the VPN channel [
            <xref ref-type="bibr" rid="ref1">1</xref>
            ]. This allows you to keep some data in the
limited access.
          </p>
          <p>
            Scenario 4: VPC subnet with the corporate VPN access components. The
configuration for this scenario includes the virtual corporate subnet and the virtual
gateway to allow communication with own subnet through the VPN channel. This
scenario is recommended if there is a need to expand own subnet into the cloud, as
well as to provide direct access to the Internet from this subnet without making it
"visible" from the Internet [
            <xref ref-type="bibr" rid="ref1">1</xref>
            ].
          </p>
          <p>On the stage of environment design all the possible configurations were considered
and the model of the Scenario 3 was chosen so as to provide the hybrid infrastructure
were the corporate and public components were used (Fig. 2).</p>
        </sec>
      </sec>
      <sec id="sec-6-10">
        <title>Internet IC2</title>
      </sec>
      <sec id="sec-6-11">
        <title>Public Subnet VPN server VPC</title>
      </sec>
      <sec id="sec-6-12">
        <title>Privat Subnet</title>
      </sec>
    </sec>
    <sec id="sec-7">
      <title>The Hybrid Service Model of Learning Software Access</title>
      <p>
        To research the hybrid service model of learning software access, a joint
investigation was undertaken in 2013–2014 at the Institute of Information
Technologies and Learning Tools of the NAPS of Ukraine and Drohobych State
Pedagogical University named after I.Franko. At the pedagogical university, the
experimental base was established where the cloud version of the Maxima system
(which is mathematical software), installed on a virtual server running Ubuntu 10.04
(Lucid Lynks), was implemented. In the repository of this operational system is a
version of Maxima based on the editor Emacs, which was installed on a student’s
virtual desktop [
        <xref ref-type="bibr" rid="ref21">21</xref>
        ]. In this case, the implementation of software access due to the
hybrid cloud deployment in Scenario 3 was organised.
      </p>
      <p>In Fig.3, the configuration of the virtual hybrid cloud used in the pedagogical
experiment is shown. The model contains a virtual corporate (private) subnet and a
public subnet. The public subnet can be accessed by a user through the remote
desktop protocol (RDP). In this case, a user (student) refers to certain electronic
resources and a computing capacity set on a virtual machine of the cloud server from
any device, anywhere and at any time, using the Internet connection.</p>
      <p>In this case, a user's computer is the RDP-client, while the virtual machine in the
cloud is the RDP-server. In the case of a corporate (private) subnet, a user cannot
apply to the RDP-server via desktop because it is not connected to the Internet
directly. Computers in the corporate subnet have Internet access via the
VPNconnection, i.e. the gateway. Thus, these computers cannot be accessed from any
device, but only from the specially configured one (for example, a computer in the
educational institution or any other device where the VPN-connection is set up)
(Fig.3).</p>
      <p>The advantage of the proposed model is that, in a learning process, it is necessary
to use both corporate and public learning resources for special purposes. In particular,
the corporate cloud contains limited access software; this may be due to the copyright
being owned by an author, or the use of licensed software products, personal data and
other information of corporate use. In addition, there is a considerable saving of
computational resources, as the software used in the distributed mode does not require
direct Internet access for each student. At the same time, there is a possibility of
placing some public resources on a virtual server so the learner can access them via
the Internet and use the server with the powerful processing capabilities in any place
and at any time. These resources are in the public cloud and can be supplied as
needed.
7</p>
    </sec>
    <sec id="sec-8">
      <title>Implementation and Empirical Evaluation</title>
      <p>
        In the joint research experiment held at Drohobych State Pedagogical University
named after I.Franko, 240 students participated. The aim was to test the specially
designed learning environment for training the operations research skills on the basis
of the Maxima system. During the study, the formation of students’ professional
competence by means of a special training method was examined. The experiment
confirmed the rise of the student competence, which was shown using the χ 2 –
Pearson criterion [
        <xref ref-type="bibr" rid="ref21">21</xref>
        ]. This result was achieved through a deepening of the research
component of training. The experiment was designed using a local version of the
Maxima system installed on a student’s desktop.
      </p>
      <p>The special aspect of the study was the expansion of these results using the cloud
version of the Maxima system that was posted on a virtual desktop. In the first case
study (with the local version), this tool was applied only in special training situations.
In the second case study (the cloud version), the students’ research activity with the
system extended beyond the classroom time. This, in turn, was used to improve the
learning outcomes.</p>
      <p>
        The cloud-based electronic learning resource used in the experiment has undergone
a quality estimation. The method of quality estimation in the joint laboratory of
educational quality management with the use of ICT was used for this study [
        <xref ref-type="bibr" rid="ref29">29</xref>
        ]. The
25 experts were specially selected as having experience in teaching professional
disciplines focused on the use of ICT and being involved in the evaluation process.
The experts evaluated the electronic resource with such parameters as “Ease of
access”, “Ease of use” and “Usefulness”. These parameters were chosen as they
contribute to the accessibility of the cloud resource and the cloud-based learning in
order to determine its feasibility and availability.
      </p>
      <p>The problem was: is it reasonable and feasible to arrange the environment in a
proposed way? There were three questions part of the access realisation mode
(Table 1):
1
2
3</p>
      <sec id="sec-8-1">
        <title>Parameter</title>
        <p>Ease of access
Ease of use
Usefulness</p>
        <p>A four-point scale (0 (no), 1 (low), 2 (good), 3 (excellent)) was used for the
questions. The 25 experts estimated two parameters, “Ease of access” and “Ease of
use”, and were invited to examine the resource. Experience using this resource in the
learning process was not mandatory. The third parameter, “Usefulness”, was
estimated only by the seven experts who used the resource in the learning process.
The results of the evaluation are shown in Fig.4.</p>
        <p>The resulting average value was calculated for every parameter: “Ease of access” =
2.2, “Ease of use” = 1.86 and “Usefulness = 2.1. All criteria were weighted as one,
and the total value was 2.1. This characterises the resource accessibility as sufficient
for further implementation and use.</p>
        <p>The advantage of the approach is the possibility to compare the different ways to
implement resources with regard to the learning infrastructure. Future research in this
area should consider different types of resources and environments.</p>
      </sec>
    </sec>
    <sec id="sec-9">
      <title>Conclusion</title>
      <p>The introduction of innovative technological solutions into the learning
environment of educational institutions contributes to unified learning infrastructure
formation and the growth of access to the best examples of electronic resources and
services. ICT use is promising regarding learning settings that can advance and
develop the tendencies of CC progress. For example, using the cloud-based models of
environment design, virtualising applications, unifying infrastructure, integrating
services, increasing the use of electronic resources, expanding collaborative forms of
work, widening the use of the hybrid models of ICT delivery and increasing the
quality of electronic resources.</p>
    </sec>
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