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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Bene ts and risks of emphasis adaptation in study work ows</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Nava Tintarev</string-name>
          <email>n.tintarev@abdn.ac.uk</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Matt Green</string-name>
          <email>matt@mjglab.org</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Judith Mastho</string-name>
          <email>j.masthoff@abdn.ac.uk</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Frouke Hermens</string-name>
          <email>frouke.hermens@gmail.com</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Department of Computing Science, University of Aberdeen</institution>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>School of Psychology, University of Lincoln</institution>
        </aff>
      </contrib-group>
      <abstract>
        <p>This paper looks at the e ect of highlighting in a study plan, represented as a work ow with prerequisites. We compare the e ectiveness of highlighting when the adaptation was correct (participants responded quicker and more correctly), and when it did not highlight the most relevant tasks (detrimental e ect). False statements took longer to process than positive statements (deciding about things that were not in the plan), but also surprisingly had lower error rates than positive statements. These ndings imply that when the system makes errors in the adaptation this is harmful, and may cause students to incorrectly believe that they do not need to do certain tasks.</p>
      </abstract>
      <kwd-group>
        <kwd>Visualization</kwd>
        <kwd>Plan presentation</kwd>
        <kwd>Study work ows</kwd>
        <kwd>User- centered evaluation</kwd>
        <kwd>Highlighting</kwd>
        <kwd>Emphasis adaptation</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>
        In adaptive learning systems, methods such as link annotation and hiding have
been used to help learners navigate learning materials [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. One of the challenges
has been to consider pre-requisites for learning modules, guiding students and
supporting them in identifying which materials they should study next. One such
approach is the tra c light metaphor ([
        <xref ref-type="bibr" rid="ref2 ref3">2, 3</xref>
        ]) which indicates di erences between
recommended reading and material the student is not yet ready for.
      </p>
      <p>
        The approaches used in such systems (e.g., ISIS-tutor [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], ELM-ART [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ],
KnowledgeSea [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]) are often non-sequential (e.g., they jump between subjects)
and for this reason may not give users an overview of, and an understanding
of the pre-requisites, in the study plan. The visual information seeking mantra
states: \Overview rst, zoom and lter, then details-on-demand." [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ]. Supplying
an overview may help students to plan their study, and such overviews have been
found to improve the e ciency of hypertext [7{9].
      </p>
      <p>For this reason, this paper investigates the presentation of study plans. A
study plan can be seen as a work ow with each step representing a study task,
and the edges between these tasks representing the transition that occurs once
each task is complete. At times several tasks, or prerequisites, must be
completed before proceeding to the next step. The path through the work ow can
be personalized for each student, and adapted as their goals change.</p>
      <p>
        Previous work on visualizing plans has looked at ltering graphs by content
[
        <xref ref-type="bibr" rid="ref10">10</xref>
        ], and applying sh-eye views to grow or shrink parts of a graph [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. There
is also research on verbalizing and explaining plans generated by A.I. planning
systems [
        <xref ref-type="bibr" rid="ref12 ref13">12, 13</xref>
        ].
      </p>
      <p>This paper studies the use of emphasis of relevant paths through a
workow as a means to improve the e ectiveness of information presentation. This
personalized path emphasizes all of the relevant tasks, including all prerequisites.
2</p>
    </sec>
    <sec id="sec-2">
      <title>Experiment</title>
      <p>In previous (unpublished) studies we found no signi cant di erence in cognitive
load (measured in a dual-task paradigm) between adaptations that included
highlighting and those that did not. It is possible that the type of adaptation of
plans is simply not e ective. The current experiment investigates if an emphasis
of dependent tasks, using border highlighting, a ects participant performance.
Since an adaptive system may sometimes adapt to an incorrect inferred goal, we
also investigate the e ect of such `unhelpful' highlighting as well, in relation to
correct adaptation in `helpful' highlighting.</p>
      <p>We investigate a) whether highlighting had an e ect on errors and response
times; and b) if so, whether performance was improved by the mere presence
of highlighting or if there was a di erence when highlighting was for a di erent
path through the plan than for the current learning goal (unhelpful
highlighting). In the current experiment we compare the performance (response time and
accuracy) for plans with no highlighting, with helpful and unhelpful highlighting.
Fig. 1: Material from one experimental trial: plan and statement. The
highlighting is unhelpful for a statement about grapes, while the highlighting is for
bananas. The statement (\Give some grapes to Mary") is true since the step with
grapes nevertheless is present in the plan.
2.1</p>
      <sec id="sec-2-1">
        <title>Experimental design</title>
        <p>The experiment employs a full within-participants design, with all of the
participants seeing all of the variants, in randomized order.</p>
        <p>The independent variables are: i) htype - whether the components of the plan
that are highlighted constitute no highlighting, helpful highlighting, or unhelpful
highlighting; and ii) true value - whether the statement (e.g., \You should study
course x" or \Give some grapes to Mary") is true or false in relation to the plan.
The dependent variables are: a) Response time - the time taken to respond
to the statement about the plan; and b) Errors - the proportion of incorrect
responses.</p>
        <p>In the introduction screen participants were given the following instructions:
\On each screen you will be shown a plan and statement about the plan. For
now, press any key to start a short practice session. This experiment studies
di erent ways of presenting sequences of actions, or plans. You will be asked to
press [true key] if the statement is true and [false key] if the statement is false."</p>
        <p>In each trial participants saw a statement and a plan (see Figure 1), and
pressed a key to respond whether the statement was true or false for that plan.
The keys for true/false were randomly assigned to either `m' or `z'. After each
statement, participants were given quick feedback as a red or green dot with
feedback text (either \correct" or \incorrect") before going on to the next trial.</p>
        <p>Participants rst completed a practice session (6 trials) before going on to
the experimental trials (144). In addition to the independent variables we also
included 6 di erent categories of items (farm, groceries, sports, stationery,
furniture ( ller), tableware ( ller)), with 4 items in each (e.g., apple, grape, banana
and orange). This gave a total of 144 trials: 6 categories * 4 items * 3 types of
highlighting * 2 truth values. A break was inserted half way through to avoid
participant fatigue.
2.2</p>
      </sec>
      <sec id="sec-2-2">
        <title>Materials</title>
        <p>
          Plans. The experiment uses an algorithm introduced and implemented in [
          <xref ref-type="bibr" rid="ref14">14</xref>
          ]
that selects which steps to highlight, including prerequisite, or intermediate tasks
that are required to reach an outcome. Given a study concept, the algorithm rst
selects all tasks that are related to a learning outcome. The algorithm then nds
all paths between each pair of the selected tasks. All tasks on these paths are
then added into the list of selected tasks. Lastly, the algorithm inspects all the
selected tasks and checks if any of them require completion of other tasks.
        </p>
        <p>While the system supports ltering by multiple items (e.g., apple, and
banana) or object types (e.g., fruit), in this experiment it is applied to ltering by
one object at a time (e.g., apple). The algorithm selects all the steps an item is
directly involved in, as well as any prerequisite steps that may be required to
achieve the nal learning goal.</p>
        <p>The plans were all of the same shape as Figure 1, and thus balanced in
terms of width and number of steps, with only the names of the tasks replaced.
The categories used in the experimental trials were: farm, groceries, sports,
stationery, furniture ( ller), tableware ( ller). For each trial and plan four objects
were described, for example in the fruit category plans the following items were
described: apple, pear, grapes, and banana. The range of domains was selected
to minimize the e ects of prior knowledge, and to ensure the generalizability of
results.</p>
        <p>Statements. The statements used in the experiment had four properties:
category (e.g., fruit), item (e.g., apple), and the type of highlighting they were
associated with (e.g., helpful, unhelpful, no highlighting) a truth value for the
statement (i.e., whether or not the statement is true according to the plan).
Figure 1 gives an example of a statement for the fruit category. The plan is
highlighted for bananas, but the statement is about grapes, so this is unhelpful
highlighting. The statement and its truth value are true; this is in the plan, but
not for the current learning goal.
2.3</p>
      </sec>
      <sec id="sec-2-3">
        <title>Hypotheses</title>
        <p>H1: Helpful highlighting stimuli lead to faster response times than the no
highlighting and unhelpful highlighting conditions.</p>
        <p>H2: Helpful highlighting stimuli lead to fewer errors than the no highlighting and
unhelpful highlighting conditions.</p>
        <p>H3: True statements will lead to faster response times than false statements.
H4: True statements will lead to fewer errors than the false statements.
2.4</p>
      </sec>
      <sec id="sec-2-4">
        <title>Results</title>
        <p>
          The statistical analyses reported below were carried out in the mixed e ects
regression framework using the R package lme4 [
          <xref ref-type="bibr" rid="ref15">15</xref>
          ]. This method is well suited
for studying repeated measures (several trials per participant), it also allows us
to model individual variations between subjects as might be expected by
variation in working visual memory [
          <xref ref-type="bibr" rid="ref16">16</xref>
          ]. [
          <xref ref-type="bibr" rid="ref17">17</xref>
          ] and [
          <xref ref-type="bibr" rid="ref18">18</xref>
          ] describe the analysis method
and its relationship to ANOVA. Items in the ller categories were excluded from
analysis.
        </p>
        <p>Participants. Participants were thirty-seven psychology undergraduate students,
participating in a psychology experiment as part of their coursework. Data from
two participants were removed because their average response times or error
rates were more than 3 SDs away from the mean across participants.
H1: Helpful highlighting stimuli lead to faster response times than the
no highlighting and unhelpful highlighting conditions. Table 1
summarizes the results, means are calculated by participant and response times were
log normalized. The trend is for helpful highlighting to result in quicker response
times than both unhelpful and no highlighting, as predicted by H1. Three
models were built for complete two-way comparisons: helpful-unhelpful (Table 2),
no-helpful (Table 3), no-unhelpful (Table 4) highlighting. There is a signi cant
di erence between helpful highlighting and the other two conditions (p &lt;= 0:01),
but no signi cant di erence between unhelpful and no highlighting3. H1 is
supported - helpful highlighting decreases response times.</p>
        <p>H2: Helpful highlighting stimuli lead to fewer errors than the no
highlighting and unhelpful highlighting conditions. Table 1 also summarizes
the mean error rates. Overall, the error rates are very low, with only 5-8% errors
on average. There are most errors in the unhelpful condition. Three models were
built for complete two-way comparisons: helpful-unhelpful (Table 6), no-helpful
highlighting (Table 7), no-unhelpful (Table 8). There is a signi cant di erence
3 Signi cance levels given using R package lmerTest, http://cran.r-project.org/
web/packages/lmerTest/index.html, retrieved April 2015
between the helpful highlighting and the other two conditions (p &lt;= 0:01), but
not between the no and unhelpful highlighting conditions. H2 is supported,
relevant highlighting leads to fewer errors.</p>
      </sec>
      <sec id="sec-2-5">
        <title>H3: True statements will lead to faster response times than false state</title>
        <p>ments. Table 5 summarizes the response times for true and false statements,
with faster responses for true trials compared to false ones. In Tables 2, 3, and
4 we also see a signi cant di erence for each type of highlighting (p &lt;&lt; 0:01).
H3 is supported: response times are reliably faster for true statements compared
to false statements.
H4: True statements will lead to fewer errors than the false
statements. Table 5 summarizes the error rates for true and false statements, with
more errors for true statements. Tables 6, 7, and 8 show that this di erence
is signi cant at p &lt;&lt; 0:01 for all types of highlighting. Further, we found a
signi cant interaction between type of highlighting and truth value in the
comparison between unhelpful and no highlighting (p &lt; 0:01). H4 is not supported:
statements that are true led to more errors compared to false statements.
As predicted we found the unhelpful highlighting increased errors and response
times compared to helpful highlighting (or to even no highlighting at all).
However, contrary to expectations (H4), we found that statements that are true
led to more errors compared to false statements even if these evaluations were
quicker. This suggests that participants \learn" to rely on the highlighting and
anticipate the relevant parts of the plan to be highlighted, when in fact this is
only true some of the time. This is further corroborated by a signi cant
interaction between type of highlighting and truth value in the comparison between
unhelpful and no highlighting. That is, participants made most errors when the
statement was true, but the highlighting of the plan was unhelpful. If participants
learned to rely on the highlighting this could also explain the longer response
times for false statements, as participants may rst look for con rmation in the
highlighted parts of the plan before performing a more thorough search.
3</p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>Conclusion and future work</title>
      <p>Border highlighting of prerequisite steps is an automatic adaptation in the
system we are currently designing. The study described in this paper identi ed this
adaptation as helpful, and con rmed the importance of getting the adaptation
right: incorrect highlighting decreased e ectiveness. We also found that creating
a reliance on highlighting could have particularly adverse e ects when learners
are trying to answer statements that are true, but the highlighting is incorrect.
These ndings imply that when the system makes errors in the adaptation this
is harmful, and may cause students to incorrectly believe that they do not need
to do certain tasks.</p>
      <p>The next step in this research is to compare hiding with highlighting, and
investigate if individual di erences in visual working memory a ect which of
the adaptations is more e ective. We also plan to study the value of highlighting
adaptation in other visual representations of educational content such as graphs.</p>
    </sec>
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