=Paper= {{Paper |id=Vol-1440/paper7 |storemode=property |title=iCone: Intelligent Environment for the Development and Maintenance of Configuration Knowledge Bases |pdfUrl=https://ceur-ws.org/Vol-1440/Paper7.pdf |volume=Vol-1440 |dblpUrl=https://dblp.org/rec/conf/ijcai/WotawaRNF15 }} ==iCone: Intelligent Environment for the Development and Maintenance of Configuration Knowledge Bases== https://ceur-ws.org/Vol-1440/Paper7.pdf
          iCone: intelligent environment for the Development and Maintenance of
                               Configuration Knowledge bases
                    Franz Wotawa, Florian Reinfrank, Gerald Ninaus, Alexander Felfernig1
                                       Institute for Software Technology
                                        Graz University of Technology
                                    Inffeldgasse 16b/II, 8010 Graz, Austria
                                      {firstname.lastname}@ist.tugraz.at

                           Abstract                                save and load the knowledge bases. The application has
                                                                   four main packages called ’KnowledgeBase’ (with the main
        Constraint-based recommendation systems are                class ’KnowledgeBase’), ’Algorithm’ (calculating anoma-
        used in many different domains like notebooks,             lies), ’Anomaly’ (e.g., explaining anomalies), and ’Solver’
        cars, and mobile phones. Such systems describe             (preparing consistency checks). For the visualization, the
        product domains in sets of product and customer            users need to have a modern internet browser with active
        variables, their domains, and constraints which de-        JavaScript. All screens consists of login, navigation, recom-
        fine the relationship between the variables.               mendation and notification, and main area. In the main area,
        Maintenance is a crucial task in constraint-based          the user sees lists of knowledge bases, products, questions,
        recommendation systems, because it is time-                constraints, results of anomaly checks or a preview. Figure 1
        consuming and error-prone. We implemented a                shows a preview of the constraint-based recommendation sys-
        new application called ’iCone’ (intelligent envi-          tem for mobile phones. In the left area the user can answer
        ronment for the development and maintenance of             some questions. Based on constraints which are defining the
        configuration knowledge bases) to support knowl-           relationship between questions and products, the system rec-
        edge engineers and their maintenance tasks. We             ommends a set of products for the user.
        present intelligent techniques like recommenda-               The main object of iCone is the Knowledge base. It con-
        tion, anomaly management, dependency detection,            tains all products, product variables, questions, and con-
        and metrics to support knowledge engineers when            straints. Furthermore, iCone deals with the analysis package,
        maintaining constraint-based systems.                      which detects anomalies in the knowledge base, generates
                                                                   recommendations for knowledge engineers, approximates de-
1       Introduction                                               pendencies between variables in the knowledge base and gen-
Many different product domains like, computers, cars, or mo-       erates metrics to evaluate the knowledge base. Next, we give
bile phones use constraint-based recommendation systems as         an overview about the four main supporting techniques.
a model for modern e-commerce services. The model can be
                                                                   Recommendation
represented as a constraint satisfaction problem (CSP) and
consists of products, questions for the customer, and con-         We implemented four different recommendation techniques.3
straints which are describing the relationships between prod-        • user-independent recommendation techniques like most
ucts and questions.                                                    viewed recommendation and recently added items.
   In this paper we give an overview of the iCone interface          • user-dependent recommendation techniques like collab-
which is a web-tool for the development and maintenance of             orative filtering (find peer users) and content-based fil-
constraint-based systems.2 . This system can be used to create         tering (find similar items)
and maintain constraint-based systems like knowledge-based
recommendation or knowledge-based configuration. The ad-           Anomaly management
vantage of this system is a strong intelligent support of knowl-   In our implementation we consider three different types of
edge engineers when maintaining a constraint-based system          anomalies:4
which will be described in this paper.                               • conflict: A conflict is a set of constraints which can not
                                                                       be fulfilled. Conflicts can be resolved by sets of diag-
2       iCone                                                          noses.
iCone is a java-based web-application with a SQLite data             • redundancy: A set of constraints can be denoted as re-
base. SQL will be used to do consistency checks and to                 dundant, if the removal of this set does not change the
                                                                       behavior of the knowledge base.
    1
   The authors are ordered in reverse alphabetical order.
    2                                                                 3
   http://ase-projects-studies.ist.tugraz.                                For a detailed description we refer the reader to [1; 2].
                                                                      4
at:8080/iCone/index.jsp                                                   For a detailed description we refer the reader to [2].
                           Figure 1: Preview of a constraint-based recommendation system for mobile phones


  • well-formedness violation: Well-formedness violations           3   Summary
    don’t change the behavior of the knowledge base but             In this paper we gave an overview of our iCone system.
    make it difficult to maintain a knowledge base.                 With iCone you can create constraint-based configuration,
Dependency detection                                                knowledge-based recommendation, and MAUT-based knowl-
In our implementation we have visualizations for constraint         edge bases. You can create, read, update, and delete products,
dependencies and another one for variable dependencies.5            product variables, questions, and constraints.
   • Dependencies between constraints shows the relation-             Further enhancements are possible in the context of sup-
     ship between products, question, and constraints based         porting collaboration (e.g. when two or more knowledge en-
     on content-based recommendation.                               gineers are working on the same knowledge base) and in the
                                                                    support of test case generation.
   • Dependencies between variables will be either calcu-
     lated (if possible) or approximated (in big knowledge
     bases). For the approximation we use Gibb’s sampling.          References
                                                                    [1] Dietmar Jannach, Markus Zanker, Alexander Felfernig,
Metric calculation and evaluation
                                                                        and Gerhard Friedrich. Recommender Systems: An Intro-
To get an overview of the quality of the knowledge base, the
                                                                        duction, volume 1. University Press, Cambridge, 2010.
iCone interface offers an overview of several metrics.6
                                                                    [2] Florian Reinfrank, Gerald Ninaus, and Alexander Felfer-
  • Goal question metrics (GQM): We indicated three
     goals, five questions and 16 metrics.                              nig.    Intelligent techniques for the maintenance of
                                                                        constraint-based systems.     Configuration Workshop,
  • Function point analysis (FPA): We adapted the five
                                                                        2015.
     input variables (from the software engineering to the
     knowledge engineering domain) and present the results          [3] Florian Reinfrank, Gerald Ninaus, Bernhard Peischl, and
     for each knowledge base in our application.                        Franz Wotawa. A goal-question-metrics model for con-
  In this paper we presented recommendation techniques,                 figuration knowledge bases. Configuration Workshop,
anomaly management, dependency detection, and metric cal-               2015.
culation, which are novel techniques for the maintenance of         [4] Florian Reinfrank, Gerald Ninaus, Franz Wotawa, and
constraint-based systems.                                               Alexander Felfernig. Maintaining constraint-based con-
   5
                                                                        figuration systems: Challenges ahead. Configuration
       For a detailed description we refer the reader to [4].           Workshop, 2015.
   6
       For a detailed description we refer the reader to [3].