=Paper= {{Paper |id=Vol-1519/paper9 |storemode=property |title=People Management Issues in Scrum from COBIT Perspective |pdfUrl=https://ceur-ws.org/Vol-1519/paper9.pdf |volume=Vol-1519 |dblpUrl=https://dblp.org/rec/conf/apsec/Ozkan15 }} ==People Management Issues in Scrum from COBIT Perspective== https://ceur-ws.org/Vol-1519/paper9.pdf
    People Management Issues in Scrum from COBIT
                    Perspective
                                                           Necmettin Ozkan
                                                      IT Governance Division
                                                  Turkiye Finans Participation Bank
                                                           Istanbul, Turkey
                                                necmettin.ozkan@turkiyefinans.com.tr

    While Scrum aims to maximize the business value of                that it may take enormous effort, time, and patience to build a
information technology (IT), COBIT (Control Objectives for            culture of trust and respect among the employees [4].
Information and Related Technology) is to assure the business             Documentation as useful artifacts for the backup of
value of IT throughout the international set of generally             information is discouraged in Scrum [5]. Thus, much of the
accepted IT control objectives [1]. However, from the point of        knowledge in agile development resides in the heads of the
people management, Scrum and COBIT present different                  development team members [4].
approaches in their essence:                                              Using an agile approach entails formidable responsibility
    While COBIT is to standardize people to the processes,           on the client’s part [8]. The success of agile development relies
     SCRUM relies on people and their creativity rather               on finding customers who are expected to be collaborative,
     than processes [7].                                              representative, authorized, committed, and knowledgeable [3].
                                                                      Great Scrum also needs great product owners [11].
    Instead of a command and control style of management                 Consequently, Scrum brings the advantages of flexibility
     in COBIT, Scrum encourages teams with the resources              and human initiative, yet opens gates to the diversity and
     they need and then trust them to do their jobs well [6].
                                                                      unpredictability of people which at the end may inhibit to
    Albeit Scrum teams have a freedom inside the team, they           achieve a level of assurance and control [2], [6]. Thus,
one way or another still have an interaction with the remaining       organizations within COBIT environments need to strike a
parts of organizations which have authorities over the same           balance between the two conflicting interests: agility and
subject which is maximizing the value. Scrum should gain              control.
recognition throughout the organization, and be applied
appropriately. Otherwise, conserving and protecting the natural                                    References
structure and mechanism of the teams becomes a challenge.             [1]   ISACA, "Cobit 4.1", Rolling Meadows, ISACA, 2007.
    The focus migrates from people centric management to              [2]   Z. Zhiying, 'CMM in uncertain environments', Commun. ACM, vol. 46,
product centric management by Scrum methods and the                         no. 8, pp. 115-119, 2003.
structure of Scrum shapes around the product concept. Line            [3]   B. Boehm and R. Turner, Balancing agility and discipline. Boston:
managers, who have primary responsibilities over people,                    Addison-Wesley, 2004
disappear. However, still someone should watch over people            [4]   S. Nerur, R. Mahapatra and G. Mangalaraj, 'Challenges of migrating to
                                                                            agile methodologies', Commun. ACM, vol. 48, no. 5, pp. 72-78, 2005.
who are prone to be forgotten somewhere in the product lines,
                                                                      [5]   K. Beck et al., "Agile manifesto" http://agilemanifesto.org/, 2001
aggressively designed for continuous and unremitting delivery.
                                                                      [6]   A. I. Khan, M. R. J. Qureshi, and U. A. Khan, “A Comprehensive Study
    Accountabilities and responsibilities of people management              of Commonly Practiced Heavy & Light Weight Software
functions of teams should be addressed in Scrum. As a part of               Methodologies,” International Journal of Computer Science and Issues,
it, responsibilities of workload and resource capacity                      vol. 8, no. 4, pp. 441-450, June 2011
management among and inside the Scrum teams should be                 [7]   A. Cockburn and J. Highsmith "Agile Software Development, The
defined. Performance measurement and reward systems must                    People Factor", Computer, vol. 34, no. 11, pp. 131 -133, 2001
be suitably designed [4] team based, where collective goals           [8]   V. Vinekar, C. Slinkman and S. Nerur, 'Can Agile and Traditional
                                                                            Systems Development Approaches Coexist? An Ambidextrous View',
supersede individual accomplishments [8]. Moreover, career                  Information Systems Management, vol. 23, no. 3, pp. 31-42, 2006.
path development is a field to study for Scrum which provides         [9]   K. Judy, ‘Great Scrums Need Great Product Owners: Unbounded
a flat structure of organization rather than a hierarchy including          Collaboration and Collective Product Ownership ', in the 41st Hawaii
steps to managerial positions.                                              International Conference on system sciences, 2008.
    For the teams that are expected to trust each other, the
concept of codes of ethics plays a critical role for the success of
agile methodologies. And, organizations should be aware of




         Workshop on Alternate Workforces for Software Engineering (WAWSE 2015)                                                    54