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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Practical Experiences in Building Ontology-based Retrieval Systems</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Elena Paslaru Bontas</string-name>
          <email>paslaru@inf.fu-berlin.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Freie Universit ̈at Berlin Institut fu ̈r Informatik Takustr.</institution>
          <addr-line>9, D-14195 Berlin</addr-line>
          ,
          <country country="DE">Germany</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>This paper describes practical experiences and lessons learned in the project “A Semantic Web for Pathology”, a project using domain ontologies and ontology-driven natural language processing to support a content-based retrieval of text and image-based medical information. In trying to develop the target application ontology we investigated the potential of reusing the huge amount of domain knowledge already available in ontology-like form in the medical domain as an input for the domain conceptualization. According to our experiences we confirm previous findings in the knowledge acquisition literature and in recent surveys of the state of the art in the ontology engineering area: 1). building ontology-based applications is still a tedious process mainly because of the lack of mature tools and methods, which can handle the requirements of real-world applications; and 2). using existing ontologies in new application contexts is currently related to considerable efforts, which might outweigh the benefits of the reuse process. We use the insights gained during this project to derive a set of guidelines for developing Semantic Web retrieval applications in similar domains.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>Parallel with the continuous dissemination of ontologies and the emergence of
methods and tools which assist the ontology developers in creating, managing
and extending them, ontology engineering is currently evolving from a pure
research topic to real-world applications. This state of the art is emphasized by
the wide range of European and international projects with major industry
involvement and by the increasing interest of small and medium size enterprizes
asking for consultancy in this domain. However, due to the well-known
difficulties associated with ontology engineering activities, building and deploying
ontologies at a large scale, beyond the boundaries of the academic community,
has to be supported not only by elaborated technologies and tools, but also by
extended case studies and comprehensive guidelines, which aid the engineering
team in practical situations in their attempt to develop ontology-based
applications. This need is currently addressed in several joined initiatives, such as
the W3C Semantic Web Best Practices and Deployment Working Group1 or the</p>
    </sec>
    <sec id="sec-2">
      <title>1 http://www.w3.org/2001/sw/BestPractices/</title>
      <p>European research projects OntoWeb and KnowledgeWeb.2</p>
      <p>In this paper we aim at modestly contributing to these efforts by reporting
our practical experiences and lessons learned in building an ontology-based
application in the medical domain. The project we present uses domain ontologies
and ontology-driven natural language processing to support a content-based
retrieval of medical information in textual and image form. In trying to develop
the target application ontology we investigated two engineering alternatives: 1).
the reuse of the huge amount of domain knowledge already available in
ontologylike form in the medical domain, followed by 2). the usage of domain-centered
text documents as an input for the domain conceptualization. The second
engineering experiment was triggered by the poor fitness of use of the reuse-derived
medical ontology in the application context (as described below). Our
experiences confirm previous findings in the knowledge acquisition literature and in
recent surveys of the state of the art in the ontology engineering area: 1).
building ontology-based applications is still a tedious process because of the lack of
proved and tested support tools and methods; and 2). reusing existing
ontologies in new application contexts is currently related to considerable efforts which
might outreach the costs of a new implementation.</p>
      <p>
        The setting of our project is often considered a typical use scenario for the
deployment of Semantic Web technologies, both w.r.t the application type (i.e.
information retrieval) and the application domain (i.e. medicine)[
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. Given the
complexity of the medical domain and the lack of operational experience in
this field in industrial context, practice-oriented case studies and guidelines for
building Semantic Web medical applications are a core requirement for a serious
impact of Semantic Web technologies in the medical domain. Therefore, a
second goal of this paper was to use the experiences gained during the project to
further elaborate existing best practices[
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] towards a list of recommendations for
the medical domain, which, far beyond from claiming for completeness, might
be useful for developing similar real-world applications.
      </p>
      <p>
        The rest of the paper is organized as follows: Section 2 gives a brief overview
of the application scenario. Section 3 describes the generation of the ontology
used by the retrieval system and summarizes lessons learned during this project
phase. We conclude with extending existing, domain-independent guidelines for
building Semantic Web retrieval applications[
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] according to the empirical
findings of the project (Section 4).
2
      </p>
      <sec id="sec-2-1">
        <title>The Project Setting</title>
        <p>
          The aim of the project “A Semantic Web for Pathology” was the realization of a
content-based retrieval system for the domain of lung pathology.3 The application
2 http://ontoweb.org, http://knowledgeweb.semanticweb.org/index.html.
3 This work has been partially supported by the EU NoE “KnowledgeWeb”
(FP6507482). The project “A Semantic Web for Pathology” is funded by the DFG
(German Research Foundation) and is a cooperation between our working group, the
Charit´e Hospital in Berlin, Germany and the Department of Appl. Computer
Linguistics at the University of Potsdam, Germany.
uses an explicit semantic representation of the text documents (i.e. pathology
reports), which are linked to the semantically annotated digital images they
describe[
          <xref ref-type="bibr" rid="ref11">11</xref>
          ]. The semantic representation of both documents and images is aligned
to a pre-defined ontology, which is used to control the annotation vocabulary and
to assist the linguistic analysis of the textual data. Further on, by using
background domain knowledge, the system is able to answer content-related queries
on image-based data (such as “images where the tissue sample presents certain
morphological characteristics”), but also to compare textual medical reports or
support differential diagnostics tasks (i.e. retrieve reports with a similar
appearance, but alternative diagnosis).
        </p>
        <p>
          The most important design criterion to obtain a high user acceptance was
the seamless integration of the system into the workflow of a pathologist. This
minimal invasive usage is the result of a careful design of the user interface,
query language and multi-modal content presentation methods. The system
offers the ability to write a medical report while examining the images with the
conventional microscope or related software, thus restoring the current missing
link between text and image-based data.4 A new patient report is annotated
with ontology concepts by a text processing component[
          <xref ref-type="bibr" rid="ref9">9</xref>
          ] and the resulting
semantic representation is forwarded to a quality assurance module to check its
validity w.r.t. the content of the knowledge base. The annotated report is stored
in a report repository, while the instantiated concepts and relations extracted
during the linguistic analysis (i.e. its semantic representation) become part of
the knowledge base. A retrieval component processes several categories of free
text queries and returns the suitable images and text documents. In order to
enable the user to explore the available expert knowledge, the retrieval
component offers multi-modal representations of the query results, which are presented
textually and graphically in the context of the domain ontology, and suggests
similar documents, query refinements or reformulations. Furthermore, the
medical data (e.g. patient reports, digital images, as well as ontological knowledge)
is shared or exchanged among domain experts and health-care organizations.
Therefore the system makes use of standard, platform independent technologies
which support these requirements, like Semantic Web technologies, established
XML-based formalizations of patient records such as HL7, and Web Services. It
has a Web-based distributed architecture to simplify the data exchange among
health-care institutions and insurance companies and to enable a collaborative
evolution and deployment of the domain ontology.
        </p>
        <p>
          The system components and their main features are described in detail in
[
          <xref ref-type="bibr" rid="ref11">11</xref>
          ]. At present we developed the medical knowledge base (see Section 3) and
the client application including a component to generate and edit medical
reports and annotate digital images and an ontology-based retrieval component.
The client communicates with a number of Web services, which analyze,
annotate and store the given information and query the knowledge base. A variety of
methods, tools and technologies have been used to create, store, query, inference
4 Refer to [
          <xref ref-type="bibr" rid="ref11">11</xref>
          ] for a detailed description of the application setting w.r.t. “Digital
        </p>
        <p>
          Pathology”.
and extend the domain ontology. In this paper we focus solely on the insights
gained during the knowledge acquisition phase; practical experiences in using
existing tools such as ontology editors, reasoners or APIs are described in [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ].
3
        </p>
      </sec>
      <sec id="sec-2-2">
        <title>Building the Medical Ontology</title>
        <p>
          In the last decades a wide rage of methodologies for building ontologies have
been proposed [
          <xref ref-type="bibr" rid="ref2">2</xref>
          ]. Apart from minimal differences related to domain and
application constraints, ontology engineering methodologies usually introduce an
iterative process consisting of the following phases: i). domain analysis
(including requirements analysis and knowledge acquisition); ii). conceptualization
of the domain knowledge; iii). ontology implementation, iv). ontology
population (i.e. generation or integration of ontology instances), v). ontology
evaluation, vi). ontology refinement, and vii). ontology maintenance. In
our setting we identified the following subtasks, which guided the
implementation of the ontology for lung pathology:
1. Analysis of the application domain During intensive collaboration with
domain experts we specified the thematic clusters and the core features of the
ontology. We identified several classes of generic queries which should be covered
by the target ontology, while the form of the ontology was dictated by its usage
in the language-driven semantic annotation process. In this step potentially
relevant knowledge sources were identified: a corpus of patient records (approx. 750
documents), quality guidelines for medical reports used in the health-care
organization involved in the project, and medical ontologies such as UMLS, SNOMED,
ICD, GeneOntology, to name only a few.
2. Ontology conceptualization In a first experiment the conceptualization
step corresponds to the customization of UMLS to the application domain.5
Due to the suboptimal outcomes of this attempt we decided to perform a second
engineering experiment, in which we used the aforementioned corpus of patient
records and simple linguistic tools to aid the ontology engineer and in particular
the domain expert in specifying ontology concepts and their interdependencies
along semantic relationships.
3. Ontology implementation After analyzing the requirements w.r.t. the
representation language expressivity, the resulting ontologies were (semi-automatically)
implemented in OWL. Quality guidelines describing the content and the
structure of the medical reports were exemplarily formalized using SWRL and Jess.
4. Ontology evaluation and refinement A first evaluation of the ontologies
was realized though a comparison of the ontology domain coverage with a set
of domain-relevant documents, followed by a domain-expert-driven assessment
phase.6 We are currently evaluating the “text-close” ontology w.r.t. its
usability in semantic annotation tasks as part of the envisioned medical information
system. The first ontology, which was generated by reuse from existing medical
        </p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>5 http://www.nlm.nih.gov/research/umls</title>
      <p>6 In the second, corpus-driven ontology engineering experiment the ontology was
generated from a “training” set of approximately 400 domain-specific documents, while
the remaining 350 documents were used to evaluate the results.
ontologies, was not included to the final application because of its poor fitness
of use and user acceptance.</p>
      <p>
        In the following we give some details about the generation of the ontologies
and conclude with lessons learned during this attempt. Due to space
considerations we focus on reporting on our experiences in the reuse-oriented setting,
while the second one is described in [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
3.1
      </p>
      <sec id="sec-3-1">
        <title>Reusing Available Medical Knowledge</title>
        <p>
          Due to the difficulties and costs involved in building an ontology from scratch,
methodologies often recommend to rely on available domain-related ontologies
in order to simplify the domain analysis and the conceptualization phases.
However, most of the methodologies deal with this topic only in passing, and there
is no common practice for reusing current knowledge sources for generating new
ontologies.7 For example, Uschold and King [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ] describe in detail how to build
an ontology from scratch, but on the matter of ontology reuse they only give
some very general recommendations and explanations of the approach.
        </p>
        <p>
          Likewise other engineering disciplines reuse implies finding, evaluating,
customizing and integrating existing (reusable) components to a target system [
          <xref ref-type="bibr" rid="ref12 ref7">7,
12</xref>
          ]. The evaluation process requires the specification of a quality framework
for ontologies, which addresses both general and application-dependent quality
criteria. A complete evaluation of the plethora of medical ontologies currently
available was of course unrealistic for our purposes, due to the large number,
but also due to the complexity of each of the candidate ontologies. 8
Therefore we employed a restricted quality model, similar to the one recommended in
[
          <xref ref-type="bibr" rid="ref7">7</xref>
          ], consisting of the following criteria: i). domain coverage: to what extent does
the source ontology cover the medical sub-domains which are relevant for the
application ontology (e.g. anatomy and diseases of the lung, genetics,
immunohistology)?, ii). syntax: is the ontology available in electronic form and what
tools are provided to translate it in other representation forms?, and iii). usage:
to what extent can the ontology be used in the semantic annotation of natural
language patient records? To what extent can the ontology be managed by humans
in navigating the corpus of patient records?. The evaluation procedure w.r.t. the
first two criteria resulted in a set of approximately 10 medical ontologies, which
were without exception integrated in UMLS, containing approximately 250,000
different concepts. The size of the concept set can be explained if we consider
the fact that the UMLS knowledge is concentrated in a few major libraries (e.g.
MeSH, SNOMED98),9 which cover important parts of the complete thesaurus.
Managing an ontology of such dimensions with Semantic Web technologies is
still related to major scalability and performance pitfalls. Besides, building the
7 By knowledge sources we mean not only ontologies in a broad sense, i.e. taxonomies,
thesauri, OWL-ontologies, ER-models and UML class diagrams, but also documents
in natural language.
8 The starting set of candidate ontologies contained over 100 elements. Most of
candidate ontologies contained over 5000 concepts.
9 http://www.nlm.nih.gov/mesh/meshhome.html, http://www.snomed.org
knowledge base implies also a subsequent adaptation and daily usage of its
content, a task which is performed by domain experts. Apart from technical
drawbacks, very large ontologies can not be used efficiently by humans as well.
        </p>
        <p>Therefore, in order to differentiate among the concepts within the remaining
10 libraries, pathology experts selected 4 central concepts in lung anatomy (i.e.
“lung”, “pleura”, “trachea” and “bronchia”) and extracted similar or related
concepts from the libraries. They considered the list of all distinct concepts
related through a relation of any kind10 to the 4 initial concepts. The result was a
set of approximately 1000 concepts describing the anatomy of the lung and lung
diseases and served as initial input for the application ontology.</p>
        <p>The linguistic analysis of the patient report corpus evidenced the
contentrelated limitations of UMLS w.r.t. the concrete vocabulary of former. These
concepts are really used by pathologists when putting down their observations and
will therefore also occur as search parameters when using the retrieval system.
We modeled additional, pathology-specific concepts (approximately 200), such
as the components and typical content of a medical report, and integrate them
in the available ontology library. Besides content-related adaptation needs, the
analysis of the generated ontology outlined the absence of concept names in the
German language: due to the predominance of English in denominating UMLS
concepts and the predominance of German terms in the pathology report archive
we had to translate the English terms in order to enable an automatic,
ontologydriven annotation of the documents.</p>
        <p>
          After identifying the relevant knowledge sources and the list of concepts
which can be used as input for our application, we translated the UMLS data
model to the OWL model and transformed the relevant data from one format to
another[
          <xref ref-type="bibr" rid="ref5 ref6">6, 5</xref>
          ]. We implemented a Java-based module, which reads the UMLS data
from a relational database and generates the corresponding OWL constructs
using Jena2. The resulting ontologies are published server-side and can be accessed
by all components of the system.
3.2
        </p>
      </sec>
      <sec id="sec-3-2">
        <title>Lessons learned</title>
        <p>Reusing medical ontologies for the generation of the target application ontology
proved to be a tedious, time-consuming and error-prone process. The success
of reusing ontologies was influenced to a large extent by two factors: the
costeffective evaluation and customization of the source ontologies11.</p>
        <p>Typically ontology reuse starts with the identification and evaluation of
knowledge sources potentially useful for the application domain, which differ
both in the covered content, and in the formalization (thesauri, XML-Schemes
and DTDs, ER models, UML diagrams, textual descriptions etc.). An automatic
integration of the source ontologies means not only the translation of the
representation languages to a common format, but eventually also the matching
of the resulting schemes. Due to scalability and heterogeneity issues both of
10 The UMLS Metathesarus contains 7 important relations between concepts: parent,
child, sibling, narrower, broader, related-other, source-synonymy.
11 These tasks required more than 50% of the total engineering time.
these steps could not be performed efficiently using current techniques in our
project setting. However our experiences showed that using simple techniques
which rely on the smallest common denominator of the employed knowledge
sources—usually their vocabulary— significantly increased the efficiency of the
reuse process. This finding was confirmed by an analysis of the resulted ontology
w.r.t. its dependencies to the source ontologies: the target ontology reuses their
vocabulary to a large extent—properties and axioms are not supported
explicitly in many knowledge sources and their integration to the target ontology was
non-trivial for both humans and tools.</p>
        <p>
          UMLS contains several problematic modeling decisions which have been
often described in research projects aiming to integrate it in knowledge-based
applications[
          <xref ref-type="bibr" rid="ref1 ref10 ref8">10, 1, 8</xref>
          ]. In our application setting the UMLS-based ontology showed
important limitations especially w.r.t. its usability for semantic annotation. The
absence of concept names in a linguistically predictable form decreased the
quality of the automatic annotation drastically. An optimal usage of UMLS in
similar settings will therefore require a comprehensive analysis of the denomination
types across the UMLS libraries.
        </p>
        <p>
          Another important issue was the usage of the ontology by the community of
domain experts, which reported serious acceptance problems w.r.t. the
UMLSbased ontology: domain experts seemed to have difficulties in trusting the content
of the ontology and in methodically extending it for a more detailed
representation of pathology-specific knowledge. This was the main motivation for
alternatively building a second application ontology on the basis of the domain corpus
of patient records provided by our health-care partner[
          <xref ref-type="bibr" rid="ref4">4</xref>
          ].
        </p>
        <p>
          The engineering process relied on the same engineering methodology as the
first experiment, while XML-based medical reports were employed as an input
for the conceptualization phase. 12 The main advantages of the latter
experiment compared to the UMLS-based one were the significant cost savings and
the increased fitness of use of the generated ontology w.r.t. the semantic
annotation task. From a resource point of view, building the first ontology involved
four times as many resources than the second approach (5 person-months for
the UMLS-based ontology with 1200 concepts vs. 1.25 person-months for the
“text-close” ontology of a similar size). The evaluation of the suitability of the
two ontologies to semantically annotating medical documents (described in [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ])
confirmed the results of the resource-based evaluation. Orthogonal to technical
and economical benefits the ontology derived from the medical reports had a
considerably higher acceptance rate among its users: the results of the
methodology were easily understandable to the domain experts, who were rapidly able
to evaluate and refine the ontology.
4
        </p>
        <sec id="sec-3-2-1">
          <title>Preliminary guidelines</title>
          <p>
            According to our findings in the mentioned setting we conclude this paper with a
(incomplete) list of guidelines for building Semantic Web retrieval applications in
12 Refer to [
            <xref ref-type="bibr" rid="ref4">4</xref>
            ] for a detailed description and evaluation of the methods employed.
# Item
          </p>
          <p>Description
1
2
3
4
5</p>
          <p>Domain
analysis
Ontology
reuse
Ontology
management
Updates
Ontology
learning</p>
          <p>Specify the tasks the ontology will be involved in. They have consequences on
the content and on the representation of the target ontology. Different tasks
imply different relevance criteria for selecting potential reusable resources
during knowledge acquisition and require adequate evaluation criteria:
-- Semantic annotation task
· concepts should be denominated in natural language
· the natural language used in the ontology should be the same as the one used</p>
          <p>by the users and in the documents to be annotated
· concepts should be denominated using naming conventions and in a</p>
          <p>linguistically predictable form
· modelling decisions should be recorded during the conceptualization phase in</p>
          <p>order to simplify the ontology-driven annotation
-- Information retrieval task
· the ontology should be formal to enable automatic reasoning
· concepts should be denominated in natural language to enable an
ontology</p>
          <p>based query formulation
· the ontology should provide a rich semantic representation of the domain to</p>
          <p>improve and refine the retrieval algorithm
Despite of the large number of very comprehensive medical ontologies, reusing
them is related to significant costs, which might outweigh the costs of a new
implementation:
-- Knowledge resources which will be reused to create the target ontology
eventually necessitate considerable modifications in order to fulfil the
requirements listed in (1):
· concepts are denominated in an ad-hoc manner even within the same ontology
· the semantics of the concepts is sometimes encoded in their names
· most of the medical ontologies are stored in proprietary forms, there are no</p>
          <p>translation tools
· most of the ontologies are modelled in an ambiguous way
-- Existing medical ontologies have a considerable size, but a relatively simple
structure. Adapt your reuse methodology to their particularities:
· a complete evaluation of their application relevance is extremely tedious, if</p>
          <p>not impossible.
· the same domain is covered to a similar extent by several ontologies. There
are no fundamental differences among them w.r.t. their suitability in the
Semantic Web context. Eliminating candidate ontologies which are definitely
not relevant is sometimes more feasible than an attempt to a complete
evaluation.
· even when an ontology is assigned a high relevance score, its usage in the
application setting might depend on the availability of tools which are able to
handle it and on the user acceptance.
· matching and merging ontologies with overlapping domains imposes serious
scalability and performance problems to available tools in this area.</p>
          <p>Nevertheless, using simple algorithms (e.g. linguistic matchers) considerably
increases the efficiency of this activity.
· the merging results are to be evaluated by human experts. Due to the size of
the ontologies, the merging methodology should foresee a flexible and
transparent involvement of the users during the process in order to reduce the
complexity of the merging evaluation.
· reasoning over these models requires inference engines which are able to</p>
          <p>manage their dimensions
The size of the target ontology requires powerful storage mechanisms with
adequate reasoning support (e.g. for automatically checking inconsistencies)
Elaborate a detailed evaluation framework to control ontology evolution. The
maintenance of large size ontologies requires additional effort for documenting
modelling decisions.</p>
          <p>Medicine is a dynamic domain, most of the ontologies change within relatively
short time. Updating the target ontology under these circumstances can be very
tedious, especially if the source ontologies were not directly integrated to the
new application. Identify update needs and elaborate a detailed update strategy.</p>
          <p>The success of ontology learning approaches depends on the quality of the
document corpus (domain-focused documents are expected to perform better).</p>
          <p>Data noise (telegraphic writing style, the intensive usage of non-standard
abbreviations etc.) is common to medical texts such as medical findings. The
ontology learning algorithm should be able to deal with these particularities.</p>
          <p>
            The knowledge acquisition process should be performed incrementally, because
of the complexity of the domain to be modelled.
the domain of medicine. As a starting point we used a set of domain-independent
guidelines emerged in the European project OntoWeb, which focus less on
technical aspects, but mainly on “issues that relate to the business environment
that affects the deployment, integration and acceptance of the ontology-based
application”[
            <xref ref-type="bibr" rid="ref3">3</xref>
            ]. The initial checklist contains 13 items, which cover both
organizational and ontology-specific issues. Since we did not encounter any problems
related to the organizational setting (satisfactory user involvement, no legacy
systems or licence problems etc.), we elaborated the topics which relate directly
to the ontology engineering process and adapted them to the medical domain.
The results of our analysis are summarized in the table above (Figure 1). This list
could be complimented with modeling guidelines, which are equally important
in a complex domain such as medicine. Such guidelines are currently
emerging as a result of the initiatives of the W3C Semantic Web Best Practices and
Deployment Working Group.
          </p>
        </sec>
      </sec>
    </sec>
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