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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Video-Based Learning Adoption: A typology of learners</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Ilias O. Pappas</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Patrick Mikalef</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Michail N. Giannakos</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Norwegian University of Science and Technology (NTNU)</institution>
          ,
          <addr-line>Trondheim</addr-line>
          ,
          <country country="NO">Norway</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>This work builds on complexity theory in order to identify different types of learners that use video-based learning (VBL). VBL has great value as an educational tool which has already been identified in various contexts. This study combines learners' demographics with learners' experience in a conceptual model to explain the adoption of VBL technologies. We test and validate the proposed model through a survey on 260 VBL users, by implementing the data analysis tool fsQCA (fuzzy-set Qualitative Comparative Analysis). The findings indicate eight configurations of learners' demographics and learners' experience that lead to high intention to adopt VBL. The results take a step further the literature of VBL by taking a different approach and implementing a different methodology, which has recently started to receive increasing attention. We also offer theoretical and practical implications by identifying distinct types of learners that have high behavioral intentions towards VBL.</p>
      </abstract>
      <kwd-group>
        <kwd>Video-Based Learning</kwd>
        <kwd>VBL</kwd>
        <kwd>e-learning</kwd>
        <kwd>Experience</kwd>
        <kwd>Fuzzy-set qualitative comparative analysis</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        The implementation of learning videos as educational tools is increasing rapidly the
past years. Researchers focus on video-based learning (VBL), which is defined as the
learning process of acquiring defined knowledge, competence, and skills with the
systematic assistance of video resources [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. The successful implementation of VBL in
education is based on convincing learners to adopt such tools and use the available
videos to gain knowledge. Recent studies in the area have focused on examining the
role of various factors on learners’ behavior towards using VBL (e.g., [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]). To this end,
adoption theories (e.g., UTAUT, SCT, TPB) have been used to explain learners’
behavior. Nonetheless, VBL adopters have different characteristics that affect their
behavior, and depending on how they appear they might be able to predict adoption. For
example, demographic factors and previous experience are some of the most common
factors that influence behavior. However, no previous study has tried to produce a
typology of learners that use VBL based on their demographics and experience.
      </p>
      <p>The study examines the following contingent variables: gender, age, education, and
previous experience with learning videos, (i.e., times watched learning videos and
minutes spent watching a learning video). The study also considers learners’ behavioral
intention to adopt VBL. To this end, we propose a conceptual model and aim to explore
the causal patterns of factors that stimulate learners to adopt VBL. The goal of this
Copyright © 2016 for the individual papers by the papers' authors. Copying permitted only for private and academic purposes.
This volume is published and copyrighted by its editors.</p>
      <p>SE@VBL 2016 workshop at LAK’16, April 26, 2016, Edinburgh, Scotland
study is to detect specific configurations that explain VBL adoption, and create a
typology of VBL learners. Thus, the study addresses the following research question:</p>
      <p>What configurations of demographic characteristics and experience with VBL,
predict high behavioral intentions to adopt VBL?</p>
      <p>
        The identification of the aforementioned configurations may aid universities and
colleges to better target their learners when they offer VBL for their courses. To answer
the research question we employ complexity theory and configurational analysis using
fuzzy set qualitative comparative analysis (fsQCA) [
        <xref ref-type="bibr" rid="ref3 ref4">3, 4</xref>
        ], which has received increased
attention the past because it may offer the researchers a better perspective on the data
[
        <xref ref-type="bibr" rid="ref3 ref5">3, 5</xref>
        ].
      </p>
      <p>The paper has the following structure. Section 2 reviews the related literature and
presents the conceptual model. Section 3 described the research methodology and the
data used to evaluate the proposed model. Section 4 presents the empirical findings and
section 5 concludes the study by discussing ideas for future work in the area of VBL.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Related Work and Conceptual Model</title>
      <p>
        The adoption and acceptance of various e-learning tools has been examined with
different adoption models and theories, such as UTAUT2, TPB, and SCT. Previous studies
have identified several important factors as antecedents of intention to adopt e-learning
technologies [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] and video-based learning [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. Following this stream of research, a
number of studies have engaged in empirical assessments of how various demographics
influence behavioral intention to adopt e-learning technologies. Users’ demographic
characteristics and previous experience have been identified as very important factors
in adoption theories and have been examined widely as moderators of the relationship
between the various antecedents of adoption and behavioral intentions (e.g., UTAUT,
UTAUT2). Demographic characteristics refer to learners’ gender, age, and level of
education. Wang et al. [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] find that age has a moderating impact on factors that influence
behavioral intention. Other gender differences regarding adoption are noted by Liao et
al. [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] whom although place their examination in a different context find that gender
has a significant effect.
      </p>
      <p>
        Further, previous experience refers to how many times a learner has used videos for
learning the past six months and for how long the learner watched the video. Prior
research on e-learning and VBL uses various symmetric tests (e.g., multiple regression
analysis) to explain adoption and examines these factors as moderators or control
variables. In learning adoption and continuance research models, split groups analyses also
pinpoint that there are significant differences between groups of learners that are
considered experienced compared to those without any prior experience [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. The thesis
for different behaviors depending on experience is that perceptions evolve through the
discourse of engaging with a technology and gaining familiarity with similar means
[
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. Sun et al. [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ], find that anxiety of using an e-learning medium can be a
detrimental factor, thus, with frequent use of a specific medium anxiety is lessened and
adoption and satisfaction levels are enhanced.
      </p>
      <p>Despite the aforementioned studies and their findings, demographics and experience
are very seldom examined simultaneously; therefore, there is limited understanding on
how factors that appertain to learner demographics and experience coalesce to shape
behavioral intentions to use VBL applications. Given the fact that there are multiple
types of learners engaging with VBL, the purpose of this research is to extract a
typology of learners using VBL. Thus, we suggest an alternative approach to tackle this
question. The methodological approach used in this study builds on identifying the
various combinations among the variables of interest. In other words, these combinations
will describe which learners’ characteristics increase intention to adopt VBL and offer
different categories of learners. The main differentiating aspect of this approach is that
multiple different types of learners can be discovered.</p>
      <p>The proposed model is illustrated with a Venn diagram (Figure 1) and presents three
sets of constructs and their intersections. The three sets reflect (i) the outcome of
interest (i.e., dependent variable) and (ii) two sets of causal conditions to act as predictors
(i.e., independent variable). The outcome of interest is learners’ behavioral intention to
adopt VBL, and demographic characteristics (i.e., gender, age, education) and
experience (i.e., times watched a video, minutes watched a video). The intersections among
the three sets of constructs represent factors, which are higher level interactions.</p>
    </sec>
    <sec id="sec-3">
      <title>3. Research Methodology</title>
      <sec id="sec-3-1">
        <title>3.1. Data Collection</title>
        <p>A questionnaire on video based learning yielded the data for this study. The
participants responded either in person or online. Questionnaires were distributed for two
months in various locations (universities, public areas) and e-mails with digital
questionnaires sent to a number of mailing lists of individuals with experience in educational
activities through VBL. We targeted about 1000 learners, and 302 responded, out of
which only 260 had used VBL the past six months, thus comprising our sample. The
sample consists of almost equally men (49.6%) and women (50.4%). Regarding age,
the majority (36.2%) were between 21 and 25 years old, followed by people between
26-30 years old (24.4%). The rest were older than 30 years (23.1%), and 20 years old
or younger (16.3%). Regarding education, the sample consists almost equally of
university graduates (46.3%) and postgraduates (44.7%), while a small percentage (8.9%)
were high school graduates.</p>
      </sec>
      <sec id="sec-3-2">
        <title>3.2. fsQCA Methodology</title>
        <p>
          The study applies fuzzy-set Qualitative Comparative Analysis (fsQCA) using
fs/QCA 2.0 [
          <xref ref-type="bibr" rid="ref3 ref4">3, 4</xref>
          ]. fsQCA identifies patterns of elements, between independent and
dependent variables, that lead to an outcome and goes a step further from the analyses
of variance, correlations and multiple regression models. Further, fsQCA offers two
types of configurations that include necessary and sufficient conditions. Such
configurations may be marked by their presence, their absence, or a “do not care” condition.
The necessary and the sufficient conditions create a distinction among core and
peripheral elements. Core elements are those with a strong causal condition with the outcome,
peripheral elements are the ones with a weaker one [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ]. For variables with binary
values (0/1) (e.g., gender), crisp-set qualitative comparative analysis is suitable (csQCA).
fsQCA differs as it is suitable for both discrete and continuous variables.
        </p>
      </sec>
      <sec id="sec-3-3">
        <title>3.3. Raw data calibration</title>
        <p>fsQCA requires the definition of the outcome and the independent measures. Next,
all measures need to be calibrated into fuzzy sets with values ranging from 0 to 1. In
detail, the value of 1 stands for the full set membership, while that of 0 stands for the
no set membership. Table 1 describes the calibration of the raw data.</p>
        <p>
          Regarding the continuous variable measured with a 7 point Likert scale (i.e.,
Behavioral intention) the scale from 0-1, defines the level of their membership. The
transformation of variables into calibrated sets is done by fsQCA program, by setting three
meaningful thresholds; full membership, full non-membership, and the cross-over
point, which describes how much the case belongs to a set [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ]. The calibration is done
by following the procedure employed by Ordanini et al. [
          <xref ref-type="bibr" rid="ref14">14</xref>
          ]. With this calibration
method, the three qualitative anchors for the calibration, are based on the survey scale
(7-point Likert). The full membership threshold is fixed at the 6; the full
non-membership threshold is fixed at 2; and, the crossover point was fixed at 4.
        </p>
        <p>The calibration of the discrete variables here is simpler since they only take two
values, 1 for the full set membership and 0 for the no set membership. Contrary to the
continuous variable, the technique used for the discrete variables is direct calibration.
Gender is a binary variable. Regarding education, postgraduates were defined as the
full set membership and the rest as the full non-membership. Next, the median of age
and experience was computed, thus creating the categories of young and older, and high
and low experience in terms of times used VBL and minutes watched a video.</p>
        <p>
          After the calibration, the fsQCA algorithm is applied in order to create a truth table
of 2k rows, where k represents the number of outcome predictors, and each row
represents every possible combination. Next, the truth table needs to be sorted out based on
frequency and consistency [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ]. The frequency describes the number of observations for
every combination (i.e., row). Consistency refers to “the degree to which cases
correspond to the set-theoretic relationships expressed in a solution” [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ]. Following, we
set a cut-off point regarding frequency, which will set the minimum number of
empirical observations. Following the recommendations of Ragin [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ] and Fiss [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ], for
largescale samples (e.g., 150 and more cases) the minimum acceptable observation
frequency is set at three, and the lowest acceptable consistency for observations is set at
&gt;.90, significantly higher than the recommended threshold of 0.75 [
          <xref ref-type="bibr" rid="ref4">4</xref>
          ].
        </p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4. Findings</title>
      <p>
        The outcomes of the fuzzy set analysis for high behavioral intentions to use VBL are
presented in Table 2. In detail, black circles (●) indicate the presence of a condition,
while crossed-out circles (⊗) indicate its absence [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. Blank spaces suggest a do not care
situation, in which the causal condition may be either present or absent. The solution
table includes values of set-theoretic consistency for each configuration as well as for
the overall solution, with all values being above threshold ( &gt;0.75). Consistency
measures the degree to which a subset relation has been approximated, whereas
coverage assesses the empirical relevance of a consistent subset [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. The overall solution
coverage indicates to what extent high behavioral intentions may be determined based
on the set of configurations, and is comparable to the R-square value reported in
correlational methods [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. The results offer an overall solution coverage of .50, which
suggests that a substantial proportion of the outcome is covered by the eight solutions.
Overall solution consistency 0.98
Overall solution coverage 0.50
Note: Black circles () indicate the presence of a condition, and circles with “x” ()
indicate its absence. Both circles indicate core conditions. Blank spaces indicate “don’t care”.
      </p>
      <p>
        The times a learner used VBL and the minutes he or she watched the learning videos
are key conditions in predicting behavioral intentions to adopt VBL, because they are
present in five out of eight configurations. As presented in table 3, fsQCA evaluates the
causal configurations with the greatest raw coverage [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. The configurations with high
coverage values imply that they have the greatest empirical relevance. Solutions 1-3
present such configurations.
      </p>
      <p>In detail, for solution 1 the raw coverage is 0.17, which suggests that 17% of the
young users of learning videos who are high school or university graduates, have high
experience with learning videos, and watch the videos for over 10 minutes have high
intentions to adopt VBL. The raw coverage for solution 2 is 0.16, which suggests that
16% of women who are high school or university graduates, and watch learning videos
for over 10 minutes have high intentions to adopt VBL. Finally, solution 3 with raw
coverage 0.13, suggests that 13% of young males, who have high experience with
learning videos, and watch the videos for over 10 minutes, have high intentions to adopt
VBL. The following table (Table 3) describes the findings for each solution.
1. Young graduates that have watched learning videos more than ten times and for
over ten minutes
2. Female graduates that watch learning videos for more than minutes.
3. Young males that have watched learning videos more than ten times and for over
ten minutes
4. Old postgraduate males that have watched learning videos more than ten times.
5. Old postgraduates that have watched learning videos more than ten times and for
over ten minutes
6. Young females that have watched learning videos more than ten times and for less
than ten minutes.
7. Young postgraduate males that watch learning videos for over ten minutes
8. Old male graduates that watch learning videos for less that ten minutes</p>
    </sec>
    <sec id="sec-5">
      <title>5. Discussion and conclusion</title>
      <p>This study examines the behavioral intention of users to adopt video based learning.
The study analyzes how users’ demographic characteristics, such as gender, age,
education, combine with experience with learning videos in order to predict intention to
adopt VBL. To this end, a conceptual model is proposed in order to explain the
aforementioned relationships. The findings describe the different types of users that may
have high behavioral intentions to adopt VBL. This research contributes to the video
based learning literature. This study adopts a novel analysis methodology (i.e., fsQCA)
and offers complex but parsimonious patterns, on which the antecedents may be present
or absent, suggesting how the various characteristics combine to explain users’
behavior.</p>
      <p>
        Previous studies explain users’ behavioral intentions by focusing on the main
effects of various antecedents on one or more dependent variables. However, the different
factors may coexist and various combinations may lead to the same outcome. For
example, being highly educated (i.e., postgraduate) does not always suggest high
behavioral intentions, depending on gender, age, and experience. This research makes a step
towards creating new theories in VBL, as it performs configurational analysis based on
individual-level data from users of learning videos, which has been proven appropriate
for theory building [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
      </p>
      <p>Future research should examine other variables as well, which have been proven to
influence the behavior of VBL users. Such factors, combined with demographics and
experience may be able to better predict behavior and while suggesting where
researchers and practitioners should focus. In addition, future studies may examine a different
outcome of interest, such as the actual use of learning videos. Finally, future research
should apply and evaluate the proposed model and method on specific e-learning tools
(e.g., flipped classroom, MOOCs).</p>
    </sec>
    <sec id="sec-6">
      <title>Acknowledgments</title>
      <p>Our thanks to thank the Norwegian Research Council for its financial support under
the projects FUTURE LEARNING (number: 255129/H20) and SE@VBL (number:
248523/H20).</p>
    </sec>
  </body>
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