Edited by Giovanni Semeraro, Cataldo Musto, Mathias Bauer Università degli Studi di Bari ‘Aldo Moro’ Department of Computer Science Bari Italy Giovanni Semeraro, Cataldo Musto, Mathias Bauer, editors Proceedings of the 2nd International Workshop on Personalization & Recommender Systems in Financial Services June 16, 2016, Bari, Italy Chairs Giovanni Semeraro, University of Bari, Italy Mathias Bauer, mineway GmbH, Germany Program Committee Mathias Bauer, mineway GmbH, Germany Shlomo Berkovsky, NICTA, Australia Paul Blazek, cyLEDGE, Vienna, Austria Robin Burke, DePaul University, IL, USA Kuan-Ta Chen, Academia Sinica, Taiwan Marco de Gemmis, University of Bari, Italy Tommaso di Noia, Polytechnic of Bari, Italy John O’Donovan, University of California Santa Barbara, CA, USA Alessandro Giuliani, University of Cagliari, Italy Dietmar Jannach, TU Dortmund, Germany Pasquale Lops, University of Bari, Italy Cataldo Musto, University of Bari, Italy Eetu Mäkelä, Aalto University, Finland Fedelucio Narducci, University of Bari, Bari, Italy Giovanni Semeraro, University of Bari, Italy Juha Tiihonen, Aalto University, Finland Markus Zanker, Alpen-Adria-Universitaet Klagenfurt, Austria David Zibriczky, Budapest University of Technology and Economics, Hungary Proceedings Chair Cataldo Musto, University of Bari, Italy Organizational Support Vincenzo Tamburrano, Italy Preface Personalization and recommendation technologies provide the basis for applications tailored to the needs of individual users. These technologies play an increasingly important role for financial service providers, in addition to several firms of the digital economy. According to a recent paper (N. Leavitt, A Technology that Comes Highly Recommended, IEEE Computing now, April 8, 2013), recommender systems technology “is used by shopping websites such as Amazon, which receives about 35 percent of its revenue via product recommendations. It is also used by coupon sites like Groupon; by travel sites to suggest flights, hotels, and rental cars; by social-networking sites such as LinkedIn; by video sites like Netflix to recommend movies and TV shows, and by music, news, and food sites to suggest songs, news stories, and restaurants, respectively. Even financial-services firms recently began using recommender systems to provide alerts for investors about key market events in which they might be interested”. According to a Bloomberg Business news appeared on March 2015, funds run by robots account for 400 Billion Dollars. The aim of this workshop was to bring together researchers and practitioners working in financial services related areas in order to: (1) understand and discuss open research challenges, (2) provide an overview of existing technologies, and (3) provide a basis for information exchange between industry and academia. Giovanni Semeraro, Mathias Bauer Content Paper Page A cognitive business is a business that thinks 1-2 Pietro Leo, invited talk Recommender Systems meet Finance: A literature review 3-10 Dàvid Zibriczky Forecasting out-of-the-ordinary financial events 11-15 Marco Brambilla, Davide Greco, Sara Marchesini, Luca Marconi, Mirjana Mazuran, Martina Morlacchi Bonfanti, Alessandro Negrini and Letizia Tanca Online User Behavioural Modeling with Applications to Price Steering 16-21 Van Tien Hoang, Vittoria Cozza, Marinella Petrocchi and Rocco De Nicola Application of Constraint-based Technologies in Financial Services 22-23 Recommendation Alexander Felfernig, invited talk The Art of Spending and Recommendations in Personal Finance 24-28 Leonid Ivonin, Mark Perry and Sriram Subramanian NormaSearch: a Big Data application for financial services 29-32 Ylenia Maruccia, Giovanni Pansini, Gloria Polimeno and Felice Vitulano A Smart Financial Advisory System exploiting Case-Based Reasoning 33-40 Luigi Portinale, Giorgio Leonardi, Paolo Artusio and Marco Valsania