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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>A computational model of emotion and personality in e-learning environments</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Somayeh Fatahi</string-name>
          <email>s.fatahi@ut.ac.ir</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>School of Electrical &amp; Computer Engineering, University of Tehran, Tehran, IRAN Dalhousie University</institution>
          ,
          <addr-line>Halifax</addr-line>
          ,
          <country country="CA">Canada</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>The student was supervised by Hadi Moradi, School of Electrical &amp; Computer Engineering, University of Teheran</institution>
          ,
          <addr-line>Iran, ISRI, SKKU</addr-line>
          ,
          <country country="KR">South Korea</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2006</year>
      </pub-date>
      <abstract>
        <p>* One of the currently most important discussions in artificial intelligence is modeling personality and emotion in artificial intelligence, chiefly in Human-Computer-Interaction (HCI). The purpose of this research is designing a general model that identifies a user's affective status based on user's personality and emotion. The proposed model is composed of two main modules: personality and emotion modules. The personality module detects personality type of a user based on two approaches: determining personality through users' actions in a system and using sequential behavioral pattern mining to determine personality. In the emotion module, we propose a computational model to calculate a user's desirability based on personality in e-learning environments. The desirability of an event is one of the most important factors in determining a user's emotions. The proposed model has been evaluated in simulated and real e-learning environments. The results show that the model formulates the relationship between personality and emotions with adequate accuracy.</p>
      </abstract>
      <kwd-group>
        <kwd>Personality</kwd>
        <kwd>Emotion</kwd>
        <kwd>Desirability</kwd>
        <kwd>Learning Styles</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. INTRODUCTION</title>
      <p>Nowadays, one of the most used computer applications is in
Elearning. The main idea of E-learning is learning anywhere and
anytime, but this type of education has brought new problems. It
usually lacks dynamism and does not establish necessary
interactions to attract learners’ attention.</p>
      <p>
        For instance, it’s clear that during a learner’s interaction with a
computer, the learner’s emotional states changes [1] which depends
on his/her individual characteristics. Positive emotions play an
important role in creativity and flexibility for solving problems
while negative emotions block the thinking process and prevent
sound reasoning [2] [
        <xref ref-type="bibr" rid="ref1">3</xref>
        ] [
        <xref ref-type="bibr" rid="ref2">4</xref>
        ]. Then, the learner’s emotional states in
E-learning environments must be taken into account [2].
Besides, individuals have different personalities, and individuals
with different personalities show different emotions in facing
events. Also, individuals with different personalities have different
learning style.
      </p>
      <p>
        Consequently, developers ought to concentrate designing
interactive user interfaces based on user’s affective status, and
personality aiming to make them more realistic and attractive [
        <xref ref-type="bibr" rid="ref3">5</xref>
        ].
In this paper, we present a computational model to determine the
desirability [
        <xref ref-type="bibr" rid="ref4">6</xref>
        ] of events, as one of the important emotions in
human-human and human-computer interaction, based on
personality of users. To the best of our knowledge, it is the first
model relating the desirability of events to the personality of a user
in E-learning environments.
      </p>
    </sec>
    <sec id="sec-2">
      <title>2. RELATED WORKS</title>
      <p>
        Several studies have been carried out in order to consider human
characteristics in human computer interaction [
        <xref ref-type="bibr" rid="ref5">7</xref>
        ] [
        <xref ref-type="bibr" rid="ref6">8</xref>
        ] [
        <xref ref-type="bibr" rid="ref7">9</xref>
        ] [
        <xref ref-type="bibr" rid="ref8">10</xref>
        ] [
        <xref ref-type="bibr" rid="ref9">11</xref>
        ]
[
        <xref ref-type="bibr" rid="ref10">12</xref>
        ] [
        <xref ref-type="bibr" rid="ref11">13</xref>
        ].
      </p>
      <p>
        Jin Du and his colleagues [
        <xref ref-type="bibr" rid="ref12">14</xref>
        ] handled the model of learner
based on the Cattell’s 16 Personality Factor. In 2011, Gong and
Wang [
        <xref ref-type="bibr" rid="ref7">9</xref>
        ] used Support Vector Machine (SVM) in order to
determine learning styles in the E-learning environment. Haron
suggested a learning system, including a learning module which
can be adapted to each learner and utilizes fuzzy logic and MBTI
personality test [
        <xref ref-type="bibr" rid="ref10">12</xref>
        ]. Abrahamian and his colleagues designed an
interface for computer learners according to learners’ personality
type using MBTI test [
        <xref ref-type="bibr" rid="ref13">15</xref>
        ]. In [
        <xref ref-type="bibr" rid="ref3">5</xref>
        ], a Bayesian network was used to
detect the learners’ learning style in a tutoring system. In [
        <xref ref-type="bibr" rid="ref14">16</xref>
        ], the
authors presented a framework for automatic detection of the
learner's learning style based on the Felder-Silverman model.
Fatahi and her colleagues [
        <xref ref-type="bibr" rid="ref15">17</xref>
        ] [
        <xref ref-type="bibr" rid="ref16">18</xref>
        ] [
        <xref ref-type="bibr" rid="ref17">19</xref>
        ] [
        <xref ref-type="bibr" rid="ref18">20</xref>
        ] designed and
implemented a virtual tutor and virtual classmate agent that had
personality and emotion characteristics as a human being. They
used the Ortony, Clore and Collins (OCC) model for emotion
modeling and MBTI for personality modeling.
      </p>
      <p>
        As mentioned above, several studies have been carried out in
order to consider human characteristics in human computer
interaction especially in E-learning environments. Despite all these
efforts, to the best of our knowledge, there is no work modeling the
relationship between personality and emotion to improve the
elearning experience. Consequently, we have proposed a model to
show a relationship between personality and one of the most
important variables in determining emotions [
        <xref ref-type="bibr" rid="ref4">6</xref>
        ] called desirability.
Based on the OCC model, a person could alternatively have three
types of focus which are consequence of events, actions of people,
and aspects of objects [
        <xref ref-type="bibr" rid="ref4">6</xref>
        ]. The first type of emotions includes
emotions which are consequences of the events that have occurred.
These consequences are obtained according to the desirability or
undesirability level of the events and the person's goals. Based on
the desirability level, the first branch of emotions in OCC model
can calculate.
      </p>
      <p>In addition, in this research, we used MBTI for personality
modeling and the OCC model for emotion modeling. The results
show the effectiveness of the proposed approaches.</p>
    </sec>
    <sec id="sec-3">
      <title>3. PROPOSED MODEL</title>
      <p>In this research, we focus on designing a computational model that
identifies a user’s affective status based on personality and
emotion. During the user’s interaction with a computer, and
depending on events happening in the environment and his
personality, the user’s emotion changes. In this situation, an
intelligent system should be responsive to the user’s emotions. The
proposed model is composed of two main modules: the personality
and emotion modules.
its importance value in determining desirability. For example,
based on the characteristics of an ENTJ type person, the importance
value of “develop new skills” and “learn new things” are high and
the impact value of “improving their level of competence” is low.
The output of Goal-Personality chart to the event appraiser module
is set of goals corresponding to the user’s personality. On the other
hand, the output of this module to the desirability calculator is the
importance value of each goal in determining the desirability based
on the user’s personality.</p>
      <p>Event appraiser: The aim of this module is to calculate the
impact of environmental events on achieving the goals which are
determined by the Goal-Personality chart. In other words, the
output of this module determines how much the goals are achieved
based on the events.</p>
      <p>This is based on lot of evidences that show there is a
relationship between personality dimensions and the events that
causes individuals with different personality react in different
ways. For example, asking help from a teacher in an e-learning
environment is an environmental event which happened through
learner.</p>
      <p>This
event is
related
to
extroversion/introversion
dimension. As we know, extroverted individuals like to ask for help
from others and they like to help others. In contrast, introverted
individuals prefer to perform their tasks alone without help. That is
why we use the relationship between personality dimensions and
events to calculate impact of environmental events on achieving the
goals.</p>
      <p>Desirability calculator: As mentioned earlier, based on the
OCC model, to calculate the desirability or undesirability level of
an event, it is essential to know how much an event is in line with
a user’s goals. That is why the inputs to this module are the
importance values of the goals, provided by the goal-personality
chart, and the impact of environmental events on achieving the
goals, given by the event appraiser. These inputs are used to
calculate the desirability using Eq. 1.</p>
      <p>∑ =1  

= ∑ =1   ∗     ∈ [−1,1]
(1)
in which n is the number of goals,   , given by the
GoalPersonality chart, is the importance of the ith goal. Furthermore,  
is the achieved level of the ith goal, which is calculated based on the
impact of the triggered events and the corresponding personality
dimensions. Finally, 
represents
how
much the
triggered events are desirable based on the user’s goals and
personality. The desirability is normalized between -1 and 1 in
which desirable events range between 0 and 1 while undesirable
events range between 0 and -1.   is calculated using Eq. 2 in which
the impact of events and the personality dimensions’ levels (pdl)
are considered through a linear relation between these two.</p>
      <p>= ∑ =1   ∗</p>
      <p>in which m is the number of events, and   is the ith event.</p>
    </sec>
    <sec id="sec-4">
      <title>4. IMPLEMENTATION AND RESULTS</title>
    </sec>
    <sec id="sec-5">
      <title>4.1. Personality module</title>
      <p>
        We use an E-learning environment in order to evaluate our
proposed model. Since Furnham and Jackson clearly expressed that
the learner’s learning style is a subset of his/her personality [
        <xref ref-type="bibr" rid="ref21">23</xref>
        ]
and MBTI is the personality model which has a learning style
model,
we
use
      </p>
      <p>MBTI learning style model in e-learning
environment instead of personality.</p>
      <p>To evaluate proposed personality module, we use a blended
learning environment for the “Introduction to computing systems
and programming” (ICSP) course. The course is taught to the
firstyear students at the school of electrical and computer engineering
(2)
at the University of Tehran in Iran. The course runs for 18 weeks,
and 355,155 interaction records were collected of the two hundred
and twenty-six students from the Moodle’s log file. Each record
includes "time", "IP address", "action", "URL", "info", "username",
"first name", "last name" and "email of the corresponding student".
The "time" shows the duration of time students did an activity and
the "info" includes an id uniquely assigned to the page
accessed/used by the students.</p>
      <p>We define two groups of features: Learning Activity Feature
(LAF) and Context-based Learning Activity Feature (CLAF). To
determine the best features for predicting the learning styles, we run
many important clustering methods through Weka tools. K-means
(k=2) was the suitable method for separating two MBTI
dimensions. K-means gives best result when data set are distinct or
well separated from each other. The results show that there are nine
CLAF of 112 features that separate people with different learning
styles. Table 1 shows an example of the results.</p>
      <p>The number of messages sent in the chat rooms is the best
feature to separate feeling students from thinking ones. This feature
confirms that feeling people tend to interact and relate to other
students through discussion rooms. Table 1 shows that feeling
students used chat rooms more than thinking people.</p>
      <p>In the next step, to extract frequent behavioral sequences, we
have collected the data from two hundred and fifteen students who
registered in the “Introduction to computing systems and
programming” (ICSP) course. We run Generalized Sequential
Pattern Mining (GSP) algorithm which is an apriori-based
algorithm on data. Finally, we found a lot of frequent behavioral
sequences in each dimension of MBTI which some of them can be
meaningful and usable to discriminate individuals. Some examples
of frequent sequences are presented here:
{Results of Quizzes} {Lessons} {Extra Exercises} {Add/Delete
Posts}  Introvert
{Extra Exercise} {Quiz}{Results of Quizzes} {Lessons} 
Extrovert
{Review}{Quiz}{Results of Quizzes} {Lessons} Thinking
{Quiz}{Quiz}{Results of Quizzes} {Lessons}{Add/Delete
Posts} Feeling
{Review}{Quiz}{Quiz}{Results of Quizzes} {Extra Exercises}
Perceiving
{Lessons}{Quiz}{Add/Delete Posts} {Extra Exercises}Judging
{Add/Delete Posts} {Quiz}{Quiz}{Results of
Quizzes}iNtuition
{Quiz}{Results of Quizzes} {Lessons}{Quizzes}Sensing</p>
      <p>The sample of results show that there are different sequences
of behaviors for different dimension of learning style. Also, we can
predict the learning style of learners based on these sequences with
high accuracy.</p>
    </sec>
    <sec id="sec-6">
      <title>4.2. Emotion module</title>
      <p>To evaluate the emotion module, we used a simulated and a
real e-learning environment. In the simulated e-learning
environment, 1878 artificial intelligence agents were used. The
The results in table 2 and 3 show that our hypothesis about the
relationship between events and achieving goals and mapping
between the personality dimensions and achieving goals are correct
and our expectation in desirability prediction is satisfied.</p>
    </sec>
    <sec id="sec-7">
      <title>5. CONCLUSION</title>
      <p>In this research, we focused on designing a user computational
model that identifies the user status based on personality and
emotions. To evaluate the proposed module, we used a simulated
and a real e-learning environment.</p>
      <p>In the future, we want to incorporate mood in our modeling to
improve the desirability prediction by incorporating the
relationship between mood, emotion, and personality. Furthermore,
it is necessary to collect further data to improve the system’s
accuracy. Also, modeling of other factors in emotions needs to be
investigated.</p>
    </sec>
    <sec id="sec-8">
      <title>Acknowledgement</title>
      <p>This work has been partially funded by the Iranian Cognitive
Sciences and Technologies Council, grant number 384.</p>
    </sec>
    <sec id="sec-9">
      <title>6. REFERENCES</title>
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International Conference on Intelligent Tutoring System,
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