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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>SaR-Web - A tool to support search as learning processes</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Giovanni Fulantelli</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Ivana Marenzi</string-name>
          <email>marenzi@L3S.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Qazi Asim Ijaz Ahmad</string-name>
          <email>asimijaz@L3S.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Davide Taibi</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Consiglio Nazionale delle Ricerche</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Istituto per le Tecnologie Didattiche</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Palermo</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>giovanni.fulantelli</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>davide.taibi}@itd.cnr.it</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>CCS Concepts</string-name>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>L3S Research Center, University of Hannover</institution>
          ,
          <country country="DE">Germany</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>Search engines are the most utilized tools to access information on the Web, and they are widely used to support learning activities, even though they are specially used for acquiring factual knowledge, and do not support searching as learning tasks. In this paper we present SaR-Web, a search tool that allows the visualization of search results with a semantic added value in order to facilitate comparisons and further analysis. SaR-Web was originally developed to support search as research activities: it allows to analyze search results under diverse cultural and social perspectives. By fostering critical thinking and creative learning, SaR-Web promotes search as learning processes. A recent evaluation of the system by students attending the WebScience course at the University of Hanover is presented. Preliminary results highlight the positive impact that the system had on students in stimulating creativity and critical thinking.</p>
      </abstract>
      <kwd-group>
        <kwd>eol&gt;Search as research</kwd>
        <kwd>search as learning</kwd>
        <kwd>Web search tools</kwd>
        <kwd>critical thinking</kwd>
        <kwd>creative learning</kwd>
        <kwd>cross-language analysis</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. INTRODUCTION</title>
      <p>
        Search engines are the most utilized tools to access information on
the Web, and their impact on the learning processes occurring
during search sessions has been investigated by several authors
[
        <xref ref-type="bibr" rid="ref1">1</xref>
        ][
        <xref ref-type="bibr" rid="ref2">2</xref>
        ][
        <xref ref-type="bibr" rid="ref3">3</xref>
        ][
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>
        These studies have highlighted that typical search systems may
work well for certain kinds of basic search tasks, but do not support
more complex search tasks such as searching to learn and searching
to investigate [5]. In other words, as Rieh et al. suggest [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], current
search engines are optimized for acquiring factual knowledge but
are less successful at facilitating other kinds of learning, such as
understanding, analysis, application or synthesis, in terms of
Bloom’s taxonomy [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], since they do not offer mechanisms to
support iteration, reflection and analysis of results by the searcher.
Common search engines do not offer tools for cross-lingual
comparative result presentation that would facilitate exploration
and learning. Moreover, commercial search engines such as Google
and Yahoo organize information with algorithms which are not
known to users: ranking and crawling strategies are hidden to users,
but they are crucial for providing and understanding search results.
Where language is concerned, search engines use various
techniques and analytics to obtain different rankings of search
results across local-domain versions. In different countries the
Search as Learning (SAL), July 21, 2016, Pisa, Italy The copyright for
this paper remains with its authors. Copying permitted for private and
academic purposes.
specific version of a search engine returns particular results that are
aimed to meet the expectations of people in those specific countries,
based on previous users’ behavior (e.g. what sources users have
clicked in previous searches, inlinks received by sites, and users’
click count and freshness). This phenomenon was confirmed by the
study conducted by the Digital Methods Initiative (DMI) [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] which
compared the results of the query “Rights” in various languages in
the local domains in Google in order to show differences in what
matters to each language or culture.
      </p>
      <p>Search engines do not attempt to promote and encourage reflection
on engine workings as well as outputs in any systematic way, e.g.,
by encouraging comparison and reflection on search results for the
same query across different language domains.</p>
      <p>Even though some automatic tools are available to support
analytical and reflective practices to discover new knowledge or
information, they are mainly limited to specific sub-activities or
focus on specific knowledge repositories, such as Wikipedia.
Consequently, such practices require manual work to prepare the
search engine, specify local-domain settings for the country
specificity of the languages, rank lists of results and refine the
query.</p>
      <p>
        For this reason we developed a web search tool, named SaR-Web
(Search as Research-Web), to support the investigation of broader
research questions [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. The concept of search as research (SaR) has
been coined to shift the research focus from the mechanics of
information-seeking tools (‘search research’) towards methods to
make social research findings with engine outputs (the study of
social and cultural meanings through Web search results) [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ].
Search as research stimulates scholars to analyze search results
under diverse cultural and social perspectives and, consequently,
identify similarities and differences among diverse cultures. By
exposing students to multiple cultural and social visions on the
same topic, they can develop flexible thinking skills and critical
thinking ability. Finally, by having a scientific investigation task as
search context (which in turn implies producing new ideas and
thoughts), creative learning is strongly supported by the search as
research concept. Reading search results under a variety of
perspectives, critical thinking and creative learning are also central
to the comprehensive research methodology for search as learning
(SAL) as presented by Rieh et al. [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
      <p>
        The relationships between the concept of search as research and
the searching as learning one is even deeper: both share the same
vision of the search process as a mechanism to develop new
knowledge, and proceed from a set of epistemic beliefs that
emphasize knowledge as constructed via diverse perspectives [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
      </p>
    </sec>
    <sec id="sec-2">
      <title>2. THE SAR-WEB APPROACH</title>
      <p>
        Inspired by the (largely manual) work of search engine comparison
by the Digital Methods Initiative, we developed a web search tool
SaR-Web that allows the visualization of search results with a
semantic added value in order to facilitate comparisons and further
analysis [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ].
      </p>
      <p>SaR-Web adopts an automatic method using the Bing API to collect
search results for a specific query and put forward a semantic
approach to compare results in four different languages, providing
visual representations of search results, without the necessity to
understand fluently all languages under investigation. We use Bing
as a search engine because the Bing API is available for research
(while Google, under its terms of service, is not).</p>
      <p>The comparison of search results in different languages is often
hindered by the difficulties in performing traditional textual
analysis. To this end, in SaR-Web we implement a semantic based
approach in which the comparison between search results in
different languages is supported through visualization of semantic
concepts, thereby overcoming the limit of textual descriptions.
Moreover, SaR-Web annotates the query results semantically, so
that the user (researcher or student) analyses and compares results
on the semantic level, and not only on the syntactic one, thus
facilitating high level learning processes, in terms of Bloom’s
taxonomy.</p>
    </sec>
    <sec id="sec-3">
      <title>3. THE SAR-WEB SYSTEM</title>
      <p>SaR-Web provides word clouds in four languages (English,
German, French and Italian) which highlight the most relevant
keywords in localized Web sites. From a technical perspective
SaRWeb uses the Dandelion’s Entity Extraction API1 to generate
(semantic) word clouds in the respective language. The workflow
of the system is as follows. After a user searches for a keyword, the
returned results (URLs) are obtained from the Bing search and are
sent to Dandelion’s Entity Extraction API. The Entity Extraction
API parses the content and sends back a response containing the
extracted Wikipedia entities along with other information. The
Wikipedia entities from the response are used to extract the
DBpedia2 concepts that are in turn filtered and indexed for that
specific search. The frequencies of the retrieved concepts are used
to visualize the word cloud.</p>
      <p>In detail, the main tasks performed by SaR-Web are:</p>
      <p>Localized search: the keywords introduced by the user are
searched by using specific language and local settings (e.g.,
“language:it loc:it”) so that only web pages from a specific
country or region, and written in a specific language, are
returned.</p>
      <p>Named entity recognition: the title and the snippet text from
the body retrieved from search engine results are elaborated
with the Dandelion NER (Named Entity Recognition) service.
This service returns the Wikipedia reference extracted by the
NER procedure. This operation is performed for the four
languages supported by SaR-Web: English, Italian, German,
and French.</p>
      <p>Semantic annotation: SaR-Web transforms the Wikipedia
reference in each language to the correspondent concept in the
DBpedia knowledge base.</p>
      <p>Visualization: a tag cloud is generated with the main concepts
(or keywords) for the four supported languages (Fig. 1)
SaR-Web also supports in-depth investigation by displaying the
search results related to a specific concept shown in the tag cloud,
when the user clicks on it.
1 https://dandelion.eu/docs/api/datatxt/nex/v1/</p>
    </sec>
    <sec id="sec-4">
      <title>4. EVALUATION DESIGN</title>
    </sec>
    <sec id="sec-5">
      <title>4.1 Research questions</title>
      <p>1) To what extent is it possible to automatize the query analysis
to support search as research?
We want to automatize the analysis because: (a) Manual
investigation is time consuming, (b) Web search results vary over
time and require a big effort to replicate the analysis manually (c)
Better visualization of results can be provided.
2)</p>
      <p>To what extent automatic extraction and visualization of
concepts help students in activating critical thinking and
supporting search as learning processes?
We start from the assumption that search as research methods are
applicable to the educational context and stimulate students’
creativity.</p>
    </sec>
    <sec id="sec-6">
      <title>4.2 Scenario</title>
      <p>We presented our research study and the SaR-Web system to the
students attending the WebScience course at the University of
Hanover, Germany, during the Summer Semester 2016. A group of
15 students participated to the experimentation.</p>
      <p>Most students had a very high proficiency in English and some of
them in German; none of them knew Italian or French. For this
reason, we provided a simplified system interface that only displays
English and German results.</p>
      <p>In order to investigate the first research question we provided
students with specific accounts according to the type of evaluation
(manual or automatic), and we prepared two different views of the
search results. Students who could easily read search results in the
original language (9) carried out the manual evaluation, the
remaining 6 students who could not understand German did the
automatic evaluation analyzing the concepts provided in English by
SaR-Web.</p>
      <p>For the manual evaluation, students received a list of the first 10
results returned directly from the Bing API (to avoid any bias
introduced by personalization settings) in the two languages
English and German.</p>
      <p>For the automatic evaluation we (a) set up two predefined queries
“rights” and “nuclear” so that the students did not have to type them
and translate them into German, (b) set fixed searching,
parameters in order to optimize the results according to the number
of concepts displayed in the tag cloud, (c) provided a list of
weighted concepts to better understand the concepts in the tag
cloud, (d) associated colours in the word cloud according to
categories and concepts, in order to highlight them across the
results in different languages.</p>
    </sec>
    <sec id="sec-7">
      <title>4.3 Tasks</title>
      <p>Manual evaluation - Students accessed the SaR-Web interface
providing a ranked list of 10 results retrieved through the Bing API.
Task 1: Skim through the content of each page (full-text) and collect
the concepts that are most relevant to the query. Briefly comment
the page and list the main concepts.</p>
      <p>Task 2: Briefly comment the results (e.g. are the results diverse
enough? Are they comprehensive to represent the concept? Did you
expect different results?)
2 DBpedia is the semantic knowledge base extracted from Wikipedia
http://dbpedia.org/
Task 3: Compare the results between the two markets3 (US and De)
Automatic evaluation - Students accessed the SaR-Web interface
providing two search fields for the two languages. Each search
returned the tag cloud visualizing the most popular concepts related
to the query in both languages, including a weighted list to indicate
the relevance of each concept in the word cloud.</p>
      <p>Task 1: Explore/analyze the tag clouds generated in SaR-Web for
English and for German and discuss the most popular concepts for
each local domain. A list of ranked results is also provided by the
system.</p>
      <p>Task 2: Compare the results between the two markets and comment
them (e.g. do you find specific concepts which appear only in one
country and not in the other? Do you have a possible explanation
for that?).</p>
      <p>Task 3: Open the source web pages (click on the concepts in the tag
cloud) and compare the previous results with the information you
get looking at the full-text.</p>
      <p>Students had 1 hour to complete the evaluation.</p>
      <p>At the end, each student wrote a summary comparing the results
and sent the document (e.g. Word file) via e-mail to one of the
authors.</p>
    </sec>
    <sec id="sec-8">
      <title>4.4 Preliminary insights</title>
      <p>We are currently collecting the evaluation reports and start
analyzing the results.
3 Language and country/region information according to Bing API
terminology
Preliminary feedback received during the lesson was encouraging
as students were interested in the research approach and in
exploring the SaR-Web system also beyond the specific
experiment: they asked if they could try queries of their choice to
see the most popular concepts and how results differ in both
markets.</p>
      <p>The qualitative analysis of the reports has highlighted how the use
of the system has fostered students’ critical thinking processes,
although similarities and differences in the two groups have
emerged.</p>
      <p>As regards the comparison of search results, in general students
confirmed the difference of most popular concepts in the two
markets. For example student webscience01analysing the query
“nuclear” with the automatic evaluation noticed that “The first 10
results in the English and in the German version provide different
concepts. In English we see that most popular concepts are about
the danger from Nuclear technologies (different types of weapons
and disasters). And in German it is more about medical usage of
nuclear science”.</p>
      <p>With respect to the task 3 of the Automatic evaluation, by looking
at the full text of the whole page, some students confirmed the same
concepts provided by the system, other students found different
concepts. For example student webscience01 wrote: “In
comparison to the SaR-Web tag clouds, if I look at the whole page
I find the same concepts (checked Human rights and Rights,
Nuclear power, Nuclear weapon and NRC: Nuclear Materials)”.
Student webscience02: [query rights] “In comparison to the
SaRWeb tag clouds, if I look at the whole page I find very different
concepts”; [query nuclear] “if I look at the whole page I find the
same concepts”.</p>
      <p>The manual evaluation gave similar results as the automatic one: in
both cases students identified differences in pages from different
domains. For example student webscience07 in the manual
evaluation for the query “nuclear” pointed out that “The Wikipedia
pages in German are completely different from the Wikipedia pages
in English, the former being about Nuclear Medicine and Nuclear
Spaces (related to Mathematics)”.</p>
      <p>One student focused on term disambiguation noticing that “in every
retrieved result there were articles from the (local) Wikipedia
contained in the top positions. They provided a good
disambiguation, along with a huge amount of detailed information
about the different aspects of meaning”.</p>
      <p>In general, we notice evidence of the positive impact that the
system had on students in activating critical thinking. Students were
curious to investigate other "research questions", extract new
knowledge and learn new concepts from the comparison of results
in various languages.
5. DISCUSSION AND CONCLUSIONS
Moving from the manual inspection of engine results to automatic
keyword extraction is challenging in that, both certain concepts in
the database, as well as those missing in the database would have
been eliminated in an editorial approach. On the other hand,
supporting search as research through automated means clearly
makes it easier to analyze more queries and results, with the
possibility of manual inspections to uncover additional insights.
Thus the automated search as research work both should strive to
continue to perfect the outputs, as well as being used as an
intermediary step, prior to an editorial polishing. Finding solutions
to address this fascinating and still open challenge requires the
contribution of experts from different research fields and expertise
such as computer scientists, sociologists and digital humanities
experts.</p>
      <p>
        SaR-Web aims at supporting searching as learning processes.
Following Rieh et al. ([
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], p. 28) agenda for future research, it is
necessary to develop “a search system that supports sense-making
and enhances learning”. SaR-Web can be considered as a first step
towards this kind of search systems:



      </p>
      <p>SaR-Web has the capacity to log the users’ interactions
within the search environment, thus providing users’
behavior data which can be used to analyse the learning
process during the search sessions.</p>
      <p>SaR-Web allows to compare different local domains
it supports critical and creative learning processes which
are central to SaR and SAL.
</p>
      <p>SaR-Web can impact on exploratory web searches, by
reducing the time spent by students in identifying
multiple aspects of a specific topic.</p>
      <p>To sum up, SaR-Web has the potential to support high-level
learning activities described in Bloom’s taxonomy such as
identifying and analyzing patterns (amongst results provided by
search engines under specific cultural and linguistic requirements),
comparing different ideas (emerging from different local versions
of search engines), integrating ideas, and creating new ideas (as the
outcome of the research task).</p>
    </sec>
    <sec id="sec-9">
      <title>6. ACKNOWLEDGMENTS</title>
      <p>Our thanks to all students attending the WebScience course who
participated in the evaluation of the system. This work was partially
funded by the European commission in the context of the
ALEXANDRIA project (ERC advanced grant no 339233).</p>
    </sec>
  </body>
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