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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Search as Learning (SAL), July</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Retrieval Techniques for Contextual Learning</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Nino Weingart</string-name>
          <email>ninow@student.ethz.ch</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Carsten Eickhoff</string-name>
          <email>ecarsten@inf.ethz.ch</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>ETH Zurich, Switzerland, Dept. of Computer Science</institution>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2016</year>
      </pub-date>
      <volume>21</volume>
      <issue>2016</issue>
      <fpage>2</fpage>
      <lpage>6</lpage>
      <abstract>
        <p>Following constructivist models of contextual learning, knowledge acquisition goes beyond mere absorption of isolated facts, and, instead is enabled, stimulated and supported by related existing knowledge and experiences. In this paper, we discuss a range of query expansion and result list reranking techniques aiming to preserve contextual dependencies among retrieved documents and, thereby, enhancing the performance of learning-centric search engines. Our empirical evaluation is based on a snapshot of Wikipedia and suggests signi cantly increased usability during an interactive user study.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. INTRODUCTION</title>
      <p>
        The Internet connects vast numbers of knowledge resources
that are assumed to contain the necessary information to
answer most general questions occurring to common users [
        <xref ref-type="bibr" rid="ref10 ref6">6,
10</xref>
        ]. However, even given this seemingly inexhaustible well of
information, the act of learning from this information is
constituted by more than just memorizing facts. Constructivist
theoreticians including Piaget and Vygotsky argue that the
learning process necessarily depends on the context of
existing knowledge upon which the newly encountered factoids
are building. The stronger the contextualization of new
knowledge, the more e ortless and e ective the learning is
assumed to be.
      </p>
      <p>Despite the wide acceptance and demonstrated success
of constructivist methods in pedagogics, common retrieval
models do not support any notion of contextual learning.
Document relevance is largely judged in isolation and
listwide ranking considerations rarely go beyond diversi cation
e orts. Consequently, state-of-the-art search engines cannot
be considered ideal learning environments.</p>
      <p>We believe that this shortcoming is manifested in
threefold form: (1) Raw textual documents may not be the ideal
retrieval unit. Due to high variance in length and an often
non-uniform distribution of relevant factoids across
documents, learning may be better supported by a ner
granularThe copyright for this paper remains with its authors.</p>
      <p>Copying permitted for private and academic purposes.
ity. (2) The user's learning intent by de nition characterizes
a degree of unfamiliarity with the desired information. To
account for this fact, query formulation should be guided not
just by user-speci ed terms but also by connections and
dependencies dictated by the studied subject matter. (3) The
probability ranking principle is based on point estimates of
relevance. While this approach ensures maximum relevance
at early result list ranks, it ignores important causal
dependencies between documents, potentially resulting in a
chaotic and didactically dissatisfying ordering of material.</p>
      <p>While paragraph retrieval, query expansion and result
list re-ranking are known techniques, this work aims to use
and combine them to optimally support the goal of
contextual learning in Web search. We believe that as such, this
overview, along with the results of an empirical user study,
will be of interest to the community.</p>
      <p>The remainder of this paper is structured as follows:
Section 2 gives a necessarily brief introduction into the
concepts of contextual learning as well as domain expertise upon
which this work builds. Section 3 formally describes three
concrete techniques that address the previously enumerated
shortcomings of state-of-the-art retrieval models. Section 4
puts these methods to use in a real-world learning-centric
search scenario. Finally, Section 5 concludes with a brief
discussion of our ndings as well as an outlook on future
directions in this domain.
2.</p>
    </sec>
    <sec id="sec-2">
      <title>RELATED WORK</title>
      <p>This section gives a brief overview of related work
dedicated to two directions. Beginning with a brief discussion of
formal constructivist theories, we proceed to a more applied
line of work dedicated to estimating user domain expertise
during Web search.</p>
      <p>
        Jean Piaget rst proposed the theory of \Cognitive
Development" that considers knowledge to be an actively
constructed complex system of experience, stage of cognitive
development, cultural background and personal history [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ].
In other words, knowledge is derived from personal
experience and ideas rather than an aggregation of loose facts and
formulas. Building on Piaget's theories, Langley [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]
studies order e ects in incremental learning. The author claims
that the order in which material is learned has a signi cant
in uence on the overall learning rate and absolute retention.
Kuhlthau et al. [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ] discuss the importance of mediators who
enable learners to go beyond the current limits of their
understanding. In this work, we try to deliver some of this
mediating support by means of technological aids.
Concretely, we aim to contextualise and order factoids in a more
supportive way than dictated by state-of-the-art models.
      </p>
      <p>
        Over the past years, the study of user's existing
domainspeci c knowledge has led to a wide number of innovations
in user understanding. White et al. [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] show that, within
their area of expertise, domain experts search di erently
from non-experts. They are found to use a more diverse
vocabulary of query terms and generally demonstrate a
better understanding of the desired results to be retrieved,
resulting in improved query formulation and result inspection
performance as compared to laypeople. Eickho et al. [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]
observe that the search behavior of a user changes over time.
This is assumed to occur as a consequence of having learned
while searching and therefore having acquired increased
domain expertise. To promote fast learning, and thus
changing search behaviour early on, the authors suggest
identifying key terms that help to improve their vocabulary. In
a follow-up study [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ], this hypothesis is further evidenced
with the aid of eye-tracking hardware, measuring term-level
knowledge acquisition as users search the Web with the goal
of learning about a previously unfamiliar topic. While, in
this work, we do not explicitly model user domain
expertise, the existing work in this direction serves as further
evidence of the importance of contextualising search for
learning. Concretely, we propose a result re-ranking mechanism
that aims to support contextual learning including order and
contextual dependencies [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. Further, we propose a query
expansion mechanism to guide expert and non-expert users
to better search results as elaborated in studies by White
et al. [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] and Eickho et al. [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] that expect an accelerated
gain in domain expertise.
3.
      </p>
    </sec>
    <sec id="sec-3">
      <title>METHODOLOGY</title>
      <p>In this section, we formally describe three techniques
supporting contextual learning during search. Beginning with
a paragraph retrieval model, we move on to pseudo-relevance
feedback-based query-expansion as well as a method for
dependency-based result list re-ranking.
3.1</p>
    </sec>
    <sec id="sec-4">
      <title>Paragraph Retrieval Model</title>
      <p>At the core of our method, we rely on a standard tf-idf
model scoring documents d in response to a query q
according to the frequency at which query term t occurs in d. While
this score tft;d, is higher for documents that contain more
query terms it has the drawback of treating all terms as
equally important. To apply a non-uniform term weighting,
de ned by the speci city of a term throughout the collection,
we further introduce the notion of t's document frequency dft
as the number of unique documents containing t. With both
components in place, our retrieval model score s is given by
s(q; d) =</p>
      <p>X tft;d
t2q
log</p>
      <p>N
dft
wt
(1)
where N denotes the total number of documents in the
collection and wt is an additional term weight that is
uniformly set to 1 for all original query terms. In the following
section we will discuss a query expansion scheme that may
add new terms at a wt 6= 1.</p>
      <p>In this work, we attempt to better contextualise search
results by considering documents of varying granularity.
Depending on the concrete model, d can either be a complete
document or a single paragraph extracted from a longer text.
We assume that there are reliable techniques for breaking
up documents into paragraphs. Section 4 will introduce the
concrete paragraph extraction scheme that was applied in
our experimental setup.
3.2</p>
    </sec>
    <sec id="sec-5">
      <title>Query Expansion</title>
      <p>
        Formulating e ective queries has been shown to be a hard
task that requires intimate familiarity with the subject
domain as well as the underlying document collection [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. In
learning-centric search settings on the Web, neither of these
prerequisites can be assumed to hold.
      </p>
      <p>
        To address this issue, we introduce a pseudo relevance
feedback (PRF) step. Instead of following the established
approach by Rocchio [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ], this work, instead relies on the
topology of the link graph. This choice is motivated by the
intuition of hyperlink referral expressing contextual
dependency. I.e., if the same document is referred to multiple
times by a number of high-ranking documents, it is likely
that the document represents a required resource to
understanding the subject matter of the retrieved documents even
if direct keyword matching on the original query does not
discover this link.
      </p>
      <p>We formally capture this intuition by collecting the set of
top-k most highly scoring documents Dq;k according to the
original query q. For each document in this set, we follow
outgoing hyperlinks and collect the bag of words Tnew of all
terms appearing in the titles of linked-to documents.
Intuitively, Tnew represents a description of the required
reading for the original selection of highly relevant documents.
To account for the relative importance of the newly added
terms, we normalize the contribution of each term by jTnewj,
the size of the bag of words. In this way, terms that occur
in multiple titles or titles that are linked to frequently are
weighted more prominently than singleton occurrences.</p>
      <p>At this point, due to our normalization scheme, the sum
of all newly added terms amounts to the same cumulative
weight as a single original query term. In order to control the
relative importance of original and newly added terms, the
parameter wadd determines the \number" of virtual terms to
be added.</p>
      <p>wt =
(1;</p>
      <p>for t 2 q
wadd count(t;Tnew) ; otherwise</p>
      <p>jTnewj</p>
      <p>Finally, the expanded query q0 is given by the original
query q as well as the linked title terms Tnew, which are
added with their respective importance weights wt.</p>
      <p>q0 = q [ Tnew
3.3</p>
    </sec>
    <sec id="sec-6">
      <title>Dependency based Re-Ranking</title>
      <p>Web search-based learning can result in jumping back and
forth between documents. This may happen because a
document covers material that possibly requires previous
knowledge from another source indicated by a reference. This
induces a dependency structure over the documents. As
motivated in Section 2, the order of material can have
significant implications on learning rate and knowledge retention.
As consequence, we would like to present documents in an
ordering that respects this referral structure.</p>
      <p>We again consider Dq;k, the top-k retrieved documents
and compute the number of times each document is referred
to from within Dq;k. Let us call this quantity the document's
link count c(d).
(2)
(3)
where is a scaling weight to boost the resulting link
score l(d) into the regime of s(q; d). Our nal
dependencyaware retrieval model score s0(q; d) is given by a weighted
mixture of the original score s as well as l(d), the document's
importance in the context of Dq;k.</p>
      <p>s0(q; d) = s(q; d) + (1
)l(d)
(5)</p>
    </sec>
    <sec id="sec-7">
      <title>EXPERIMENTS</title>
      <p>Our empirical investigation of the practical usefulness of
the presented methods is based on a recent snapshot of
Wikipedia. The platform represents a popular knowledge
resource and is consulted at high frequency every day. We
provide a basic retrieval system implemented in the Apache
Lucene framework1 and index either full articles or
paragraphs as the atomic retrieval unit. Due to Wikipedia's
article structure, paragraph splitting is a straight-forward
process guided by the original article's sections (identi ed
by \==" and \===" delimiters). To ensure realistic and
informative document titles, paragraphs concatenate their
parent article's title with their own section heading.</p>
      <p>We study the following 23 = 8 combinations of
experimental conditions:</p>
      <sec id="sec-7-1">
        <title>Document vs. paragraph retrieval (2)</title>
      </sec>
      <sec id="sec-7-2">
        <title>With or without query expansion (2)</title>
      </sec>
      <sec id="sec-7-3">
        <title>With or without re-ranking (2)</title>
        <p>
          To evaluate these conditions, we select 10% (11 out of
107) of the INEX 2010 Ad Hoc queries [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ] to cover a diverse
range of topics and query lengths. For each topic, we
generate a survey for every query consisting of 5 multiple choice
questions with six possible answers. The number of correct
answers varies between one to four out of the six choices.
We now displayed the topic narrative as well as the results
retrieved by one of the experimental conditions to Amazon
Mechanical Turk workers and subsequently asked them to
1https://lucene.apache.org/
complete the corresponding survey, answering questions to
the best of their knowledge.
        </p>
        <p>Each question is scored according to the number of correct
answers divided by the total number of choices, where
\correct" refers to either the selection of a correct answer choice
or the leaving blank of a wrong option. To further
penalize random guessing, we subtract points for wrong answers,
bounding the score per question in [0; 1].</p>
        <p>score =
max (#correct #wrong; 0)
#correct + #wrong
(6)</p>
        <p>With this scoring scheme in place, workers, topics and
experimental conditions can be evaluated by averaging across
all scores of the respective selection.
4.1</p>
      </sec>
    </sec>
    <sec id="sec-8">
      <title>Results</title>
      <p>For each of the 8 experimental conditions and 11 topics
we collect answers from 5 individual workers, leading to a
total of 440 experiment submissions.</p>
      <p>Table 1 shows the scores per experimental condition. Topic
numbers are denoted in columns. The experimental
conditions are encoded according to the respective components
used. \A" and \P" refer to full article vs. paragraph
retrieval. \E" indicates the use of query expansion and \R"
the dependency based re-ranking. The right-most column
details each system's mean score across topics. Similarly,
the bottom-most row contains mean scores per topic across
all systems, capturing the di culty of each topic and the
corresponding questions.</p>
      <p>The correctness scores range from 35.25% to 73.33% with
the overall mean score being 57.77% (median 59.37%). At
a glance, we note a considerable variance in the di culty
of individual topics, while the performance of the compared
systems is more closely tied. For greater ease of inspection,
in the following, we provide a number of detailed views
extracted from the overall data.</p>
      <p>Let us begin by evaluating the e ect of document
granularity. Table 2 shows the performance di erence observed
when switching from retrieving full documents to paragraphs
in otherwise identical experimental conditions. The scores
show that for most experiment conditions, performance scores
are signi cantly greater when retrieving paragraphs instead
of full articles. Only the re-ranked and expanded condition
(AER vs. PER) performs better when retrieving articles.
On average, switching to paragraph retrieval introduced a
4.99% increase in scores. We suspect that the reason for
this tendency may lie in the di erent document lengths of
articles and paragraphs. Highly ranked paragraphs provide
a high density of relevant information whereas full articles
can contain lengthy stretches of unrelated content.</p>
      <p>
        Table 3 highlights the e ect of adding query expansion or
result list re-ranking to a reference system. The rst column
indicates the reference system, to which we add either query
expansion (E) or result list re-ranking (R), while keeping all
other conditions stable. We can observe that
dependencybased re-ranking has a mild positive e ect on the users'
correctness scores while query expansion, in the vast majority
of investigated conditions, shows a negative e ect. We
suggest that the query expansion mechanism as implemented,
cannot e ectively address the wide variety of query subjects
and lengths. It can conceivably bene t from an interactive
implementation, where a user can take in uence on the term
selection and determine the impact upon its level of expertise
as elaborated by Vakkari [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. This may produce better
single search results and increase the contextual learning e ect
by individually enhancing the mechanism for a given query
alongside the bene t from taking action into the search
process as a whole. The results of dependency based re-ranking
tend to produce more precise top-ranked search results. For
contextual learning e ects we would need to study the
overall e ect over time instead of a point estimation of knowledge
acquisition. For both of these results, it should be noted that
we observe a considerable amount of variance between runs,
suggesting that a more large-scale investigation may be in
order before conclusive insight can be gained.
      </p>
    </sec>
    <sec id="sec-9">
      <title>CONCLUSION</title>
      <p>In this paper, we present initial results of an ongoing
investigation into the suitability of established retrieval
techniques as well as variants thereof, for the task of contextual
learning in Web search. Inspired by constructivist theories
of learning and knowledge formation, we propose a
paragraph retrieval model, a document title based query
expansion scheme as well as a result list re-ranking method that
aims to preserve order dependencies in the material.</p>
      <p>We conducted a learning-centric user study on the
basis of the Wikipedia corpus during which participants used
varying combinations of the above components to help their
search sessions. The experiment showed a strong positive
e ect of using paragraphs instead of full documents as
retrieval units. While the query expansion approach turned
out to result in an overall negative e ect, dependency based
re-ranking resulted in an increased performance score on
average. While this study is limited in both the size of the user
base as well as the diversity of information needs, it shows
promising potential and highlights the importance of
explicitly accounting for contextual learning during the retrieval
process.</p>
      <p>There are several exciting directions of future inquiry.
To ensure comparability between limited-scale results, the
present study relies on xed queries and only incorporates
real users as result list consumers. While this paradigm
showed good results, it would be interesting to study the
proposed techniques in a truly interactive search setting in
which the users themselves formulate their queries. In such
a setting, one can imagine a wide range of interesting
controls that enable the user to specify the exact amount (e.g.,
in terms of number of pages or minutes worth of reading) of
material to retrieve as well as its topical focus. Further, a
user could interactively adjust a wide range of parameters
for the search engine presented in Section 3 or interactively
select additional query terms to obtain better search results.
According to Piaget's \Cognitive Development" theory, the
contextual learning e ect can increases with the possibility
to actively participate in the learning step, e.g., the
searching step for learning-based search engines.</p>
      <p>Additionally, the present study focuses on point estimates
of factual knowledge acquisition. In the future it would be
interesting to conduct more longitudinal investigations of
learning rates and knowledge retention in the true
constructivist spirit.</p>
      <p>Finally, the task of contextual learning in Web search is
an exciting environment for user modelling and
personalization e orts in which notions such as domain expertise or
preferred reading levels will play a key role.</p>
    </sec>
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