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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Learning Process Assessment and Improvement</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Oleg Mirzianov</string-name>
          <email>oleg.mirzianov@mif.vu.lt</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Antanas Mitasiunas</string-name>
          <email>antanas.mitasiunas@mif.vu.lt</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Saulius Ragaisis</string-name>
          <email>saulius.ragaisis@mif.vu.lt</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Vilnius University</institution>
          ,
          <addr-line>Vilnius</addr-line>
          ,
          <country country="LT">Lithuania</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>The necessity of lifelong learning is more and more recognized. Therefore, improvement of learning is very important. The process capability maturity modeling elaborated by the Software Engineering community could be employed for this purpose. This paper contributes to the solution of learning improvement problem based on process quality attributes modeling approach. The consciousness as a learning process quality characteristic is introduced. Learning process assessment model based on R. M arzano taxonomy of learning objectives has been developed and validated.</p>
      </abstract>
      <kwd-group>
        <kwd>Learning process assessment model</kwd>
        <kwd>ISO/IEC 33000 compatible</kwd>
        <kwd>learning improvement</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>
        Euro-Inf framework standards and accreditation criteria for informatics degree
programs [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] adopted by the Executive board of EQANIE (European Quality Assurance
Network for Informatics Education) stress that graduates of the degree should be able
to plan self-learning and improve personal performance as a foundation for lifelong
learning and ongoing professional development. Such ability is particularly important
for IT professional carrier because of the biggest ratio of knowledge to be acquired after
university’s studies but it is undoubtedly essential for any studies .
      </p>
      <p>Lifelong learning is at some extent unavoidable necessity for successful professional
carrier of everybody. Lifelong learning is not regular attendance at some formal
courses. Lifelong learning is a part of regular daily work. Right attitude to lifelong
learning is very important but it should be enforced by the conscious approach to
learning activity, understanding of learning process , and an ability to learn, i.e. by
learning improvement. The main question is: how to improve learning or in more
generic terms how to improve the results of learning activity?</p>
      <p>
        Traditional industry gave answer to this question – a systematic method to improve
the results is improvement of processes that produce these results. Software engineering
community confirmed the validity of such thesis for software industry [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. The focus
of the authors of this paper is targeted to the research of applicability of process
capability modeling, assessment and improvement methodology elaborated by software
engineering community to improvement of other process oriented activities
traditionally considered as creative activities like innovation and technology transfer
[
        <xref ref-type="bibr" rid="ref3">3</xref>
        ], and, particularly, learning as a mental activity.
      </p>
      <p>
        The goal of this research is to create learning process assessment model, including
base practices and generic practices , based on the learning process reference model [
        <xref ref-type="bibr" rid="ref4 ref5">4,
5</xref>
        ] and to validate it by experiments performed with participation of students of Vilnius
University.
      </p>
      <p>The state of the art of learning process capability maturity modeling is provided in
Section 2. Section 3 contains authors’ contribution - two-dimensional learning process
assessment model. Validation of the model is presented in Section 4. The last Section
concludes the results achieved and shares the future work.
2</p>
    </sec>
    <sec id="sec-2">
      <title>Learning process modeling approaches</title>
      <p>
        Authors’ initial idea on learning as process oriented activity found confirmation in the
work of R. Marzano on New Taxonomy of learning objectives [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] as an evolution of
the well-known Bloom’s Taxonomy [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ], based on knowledge complexity and
knowledge structure based SOLO Taxonomy [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] in the area of education and
psychology. Marzano explicitly treats the learning as a process and introduces
wellstructured approach to understanding of learning activity. Marzano’s New Taxonomy
is based on consciousness of learning activities from automatically performed to
conscious actions.
      </p>
      <p>
        Thomson’s approach [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] to learning process capability maturity modeling is based
on parallels between software development and learning. Extended research on
e-learning [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ] is rather a special case of education than learning.
      </p>
      <p>
        The transition from process assessment standard ISO/IEC 15504 to process
assessment standard series ISO/IEC 330xx ensures the possibility to address process
quality characteristics other that process capability. Such need aris es when building the
learning process assessment model grounded by Marzano’s consciousness based New
Taxonomy. The consciousness of process performance is considered as the essential
measurable learning processes characteristic determining learning success . The
pioneering idea of modeling process characteristics other than process capability is
provided in [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. ISO/IEC 33003 [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ] allows to define own process quality
characteristics.
3
      </p>
    </sec>
    <sec id="sec-3">
      <title>Continuous Learning Process Assessment Model</title>
      <p>Continuous Learning process assessment model (PAM) has been developed according
to ISO/IEC 33000 series requirements. The consciousness has been selected as learning
process quality characteristic. So, the model has two dimensions: consciousness
dimension and process dimension.
3.1</p>
      <sec id="sec-3-1">
        <title>Consciousness Dimension</title>
        <p>
          Consciousness dimension establishes the measurement framework of consciousness of
learning process . The requirements for process measurement frameworks are defined
in ISO/IEC 33003 [
          <xref ref-type="bibr" rid="ref12">12</xref>
          ] and the reference implementation of such framework is the
process capability measurement framework [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ].
        </p>
        <p>
          The process consciousness measurement framework presented in [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ] specifies: the
process consciousness levels from 0 (Incomplete) to 3 (Conscious ), the process
attributes (PA), the required process achievements , and the process of measurement.
        </p>
        <p>PAM expands each of the 4 process attributes through the inclusion of a set of
generic practices (Table 1). The Generic Practices (GP) are activities of a generic type
and provide guidance on the implementation of the attribute's characteristics. During
the evaluation of process consciousness , the primary focus is on the performance of the
generic practices. The performance of all generic practices ensures the full achievement
of the process attribute.</p>
        <p>
          The rating scale of a process quality characteristic or process attribute should
represent the extent of its achievement [
          <xref ref-type="bibr" rid="ref12">12</xref>
          ]. Standard rating scale has been inherited
from the process capability measurement framework [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ]. This scale is used for
measuring achievements of process attributes and performance of practices . The
process consciousness level model has been also inherited from the reference
implementation of process measurement framework [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ].
3.2
        </p>
      </sec>
      <sec id="sec-3-2">
        <title>Process Dimension</title>
        <p>
          Process dimens ion is based on the Learning Process Reference model (PRM).
According to ISO/IEC 33004 requirements for Process Reference Model [
          <xref ref-type="bibr" rid="ref14">14</xref>
          ] the
processes are defined specifying a statement of the purpose of the process and a set of
outcomes which demonstrate successful achievement of the process purpose. This PRM
consists of 7 processes to be performed by a learner and it has been presented in [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ].
        </p>
        <p>
          PAM should expand the PRM process definitions by including a set of process
performance indicators called base practices for each process [
          <xref ref-type="bibr" rid="ref13">13</xref>
          ]. A base practice (BP)
is an activity that addresses the purpose of a particular process. Consistently performing
the base practices associated with a process help the consistent achievement of its
purpose. The performance of all base practices associated with the process ensures the
full achievement of the process outcomes.
        </p>
        <p>The following sets of base practices are defined for each Learning process in the
process dimension (LEAR.1 – LEAR.7 are the identifiers of the processes ).</p>
      </sec>
      <sec id="sec-3-3">
        <title>LEAR.1. Knowledge Retrieve Ability Development</title>
        <p>BP 1.1. Recognize k nowledge items.</p>
        <p>Identify the first occurrence of knowledge items; recognize them when faced with
them again.</p>
        <p>BP 1.2. Reproduce k nowledge and perform the procedures.</p>
        <p>Remember the common features and purpose of subject area procedures. Learn to
perform them without major errors, but do not necessarily understand how and why the
procedure is performed.</p>
      </sec>
      <sec id="sec-3-4">
        <title>LEAR.2. Knowledge Synthesis Ability Developme nt</title>
        <p>BP 2.1. Recognize the essential and non-essential features of the k nowledge items.</p>
        <p>Identify the essential and non-essential features of the knowledge items and
distinguish which knowledge items and features of knowledge items are related to the
subject area, and which are not related, or related to, but are not significant.</p>
        <p>BP 2.2. Generalize a set of k nowledge items by single essential feature.
Search for the essential linking feature of similar knowledge items .</p>
        <p>BP 2.3. Represent the abstract information of the subject area in yourself
comprehensible form.</p>
        <p>Represent the abstract information acquired in the form suitable for easy
understanding and further operation (e.g., symbols, images , self-acceptable
explanations ).</p>
        <p>BP 2.4. Aggregate k nowledge items and structures.</p>
        <p>Integrate the knowledge items acquired and their structures into a whole.</p>
      </sec>
      <sec id="sec-3-5">
        <title>LEAR.3. Knowledge Analysis Ability Development</title>
        <p>BP 3.1. Compare the subject area k nowledge items and procedures among.</p>
        <p>Identify the similarities and differences of the comparable subject area knowledge
items and procedures .</p>
        <sec id="sec-3-5-1">
          <title>BP 3.2. Classify the knowledge acquired.</title>
          <p>Reasonably distribute the knowledge into meaningful classes according to the
similarities and differences of the subject area knowledge items and procedures.</p>
          <p>BP 3.3. Analyze mistakes in subject area knowledge.</p>
          <p>Evaluate the correctness of the subject area information, when finding a fault repair
and identify the cause.</p>
          <p>BP 3.4. Identify special cases of subject area knowledge.</p>
          <p>Analyze the specific features of the exclusive knowledge items comparing them with
learned knowledge.</p>
          <p>BP 3.5. Search for the functioning of known principles in practical situations.</p>
          <p>Search for the functioning of known principles in specific situations, check whether
the conditions necessary for the principles are satisfied.</p>
        </sec>
      </sec>
      <sec id="sec-3-6">
        <title>LEAR.4. Knowledge Application Ability Development</title>
        <p>BP 4.1. Solve the problems based on possessed knowledge aggregate.</p>
        <p>Derive the problem solution based on possessed knowledge aggregate. In cases of
knowledge deficiency, determine what knowledge is missing, acquire the knowledge
need and solve the problem.</p>
        <p>BP 4.2. Assess the alternative solutions.</p>
        <p>Identify for the possible solutions of the subject area problem, establish criteria for
the comparison of the solutions, and select the most suitable solution.</p>
      </sec>
      <sec id="sec-3-7">
        <title>LEAR.5. Motivation Assessment</title>
        <p>BP 5.1. Assess the importance for learner of knowledge and skills to be acquired.</p>
        <p>Assess how much the subject-related knowledge and skills are important for the
learner. Argue the assessment and verify the correctness of the arguments .</p>
        <p>BP 5.2. Evaluate the own abilities to acquire the knowledge and skills.</p>
        <p>Evaluate how the learner himself aware of the chance to learn the subject. Argue the
evaluation and verify the correctness of the arguments .</p>
        <p>BP 5.3. List the positive emotions caused by learning.</p>
        <p>Identify the positive emotions caused by learning of the subject, collect them,
determine the reasons of these emotions, and verify the correctness of the arguments .</p>
        <p>BP 5.4. Identify the reasons for motivation to learn.</p>
        <p>Identify which factors determine the most current disposition to learn, argue this
assessment, and verify the correctness of the arguments .</p>
      </sec>
      <sec id="sec-3-8">
        <title>LEAR.6. Learning Goals Definition</title>
        <p>BP 6.1. Identify the target the knowledge level.</p>
        <p>Identify the target the knowledge level: knowledge retrieve, synthesis, analysis, or
application ability.</p>
        <p>BP 6.2. Define the learning goals.</p>
        <p>Define the learning goals corresponding the target knowledge level.</p>
        <p>BP 6.3. Select the learning strategy.</p>
        <p>Consider alternative learning strategies (taking into account factors such as
environmental conditions, human inclinations, the specifics of the subject, etc.),
evaluate them according to criteria defined in advance, and select the strategy most
suitable for achieving the learning goals.</p>
        <sec id="sec-3-8-1">
          <title>BP 6.4. Develop the learning plan.</title>
          <p>Depending on the chosen strategy, create the learning plan and foresee the necessary
resources to carry out the plan.</p>
          <p>BP 6.5. Select the suitable sources for learning.</p>
          <p>Based on learning plan and strategy define the criteria for selection of learning
sources. Select the sources most suitable for the learning goals.</p>
        </sec>
      </sec>
      <sec id="sec-3-9">
        <title>LEAR.7. Learning Results Tracking</title>
        <p>BP 7.1. Assess the learning achievements correspondence to learning goals.</p>
        <p>Assess how much learning achievements fit for the learning objectives . In case of
non-compliance, identify the causes and corrective actions.</p>
        <p>BP 7.2. Assess the consistency, clarity, and unambiguity of k nowledge learned.</p>
        <p>Assess how much the knowledge learned is clear for the learner, which knowledge
items are clear and understandable, and for which the learner is not entirely true. Upon
detecting any inconsistencies , determine the causes.</p>
        <p>BP 7.3. Assess the trustworthiness of k nowledge being learned .</p>
        <p>Reasonably assess the correctness and accuracy of the acquired knowledge in the
subject area. Determine the causes of incorrect or inaccurate knowledge.
4</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>Model Validation</title>
      <p>Validation of an adequacy of the model was performed by assessing learning process
before and after learning session at Vilnius University with the same students for the
subject “Computer Architecture”. Learning process assessment was performed in
guided self- assessment style with each student individually 2-3 hours long. The
outcome of assessment process is th e documented student’s learning process
consciousness profiles. The profiles are acquired via guiding students through Learning
process model processes and establishing to what extent students are performing their
learning consciously. The learning process was assessed for level 1 only because
absolute majority of students wouldn’t reach the level 2.</p>
      <p>In total 22 participants agreed on being assessed. These are students to whom
assessor was giving practical lectures of Computer Architecture. The selection of the
subject was motivated by the fact that its examination tasks are meant to assess
students’ ability to apply the knowledge gained during semester. Awareness of both
students and subject has allowed the assessor to be more accurate in explaining and
giving examples along with comparing how students described their learning and the
learning abilities they have demonstrated during the semester.</p>
      <p>Two assessments have been performed. The assessment before university session
was held to receive and analyze model adequacy towards terminology and ability to
cover learning activity. Based on the received feedback some minor adjustments have
been made in the model. The assessment after university session was done with already
slightly improved Learning process model and assessment process. This assessment
was more accurate because the students already knew the model terminology and what
is expected during the assessment. Also students already knew the whole scope of the
subject needed for the exam and to what extent they covered it. 15 out of 22 students
agreed to be assessed.</p>
      <p>Figure 1 displays the assessment results (after session) in percent of performance of
all processes by 2 groups of students respectively.</p>
      <p>Group A consists of students who got during the exam marks 1-3 out of 6 possible,
when group B consists of students with marks 4-5. The process performance for each
group is calculated as the average of individual assessments of all students of the group.
It should be noted that group B students performed learning more consciously.</p>
      <p>The 4th process of the model is meant to assess the ability to apply aggregated
knowledge in solving new tasks , i.e. similar to the requirements of the exam. Therefore,
the exam marks and the results of 4th process assessment of each students have been
compared. Table 2 provides the results that shows the relation between them.
The consciousness is selected as learning process quality characteristic. ISO/IEC 33000
compatible Learning process assessment model based on R. Marzano taxonomy of
learning objectives is developed.</p>
      <p>The first levels of the model has been validated with the students of Vilnius
University.</p>
      <p>Further validation could be performed for more accurate adequacy by increasing
both amount and variety of learners. It is planned to include the final year students that
hopefully will allow to assess the higher levels of consciousness. Assessments at the
beginning and at the end of the first semester will allow to observe changes in students’
learning at the first year of adaptation to university.</p>
    </sec>
  </body>
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