Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects Simon Walk, Tania Tudorache, and Mark A. Musen Stanford Center for Biomedical Informatics Research Stanford University Stanford, CA 94305, USA {lastname}@stanford.edu Abstract. Over the last decade, ontologies have become the mainstay in the biomedical domain. Their size and complexity, as well as, the required expert domain knowledge to create these ontologies have increased significantly. In ad- dition, many projects resort to collaborative approaches for building these on- tologies, using the Internet as a cooperation platform. While online collaborative projects have become common, the processes that drive these collaborations are still not well understood. In this paper, we are investigating novel approaches and visualizations using Markov chains to improve our understanding of how users build large, real-world ontologies. Using our novel methods, we analyze, visu- alize and compare the editing behavior of users in two collaborative ontology- engineering projects from the biomedical domain. The contributions of our work are two-fold. First, we visually explore the editing behavior and dynamics of users in collaborative ontology-engineering projects; and second, we quantify the dif- ferences between the editing behaviors in these two projects. We also discuss the implications and potential applications of our findings, which, we believe, may be used to create adaptive user interfaces that better support the editing behaviors of the users. Keywords: editing behavior, visualization, collaborative ontology engineering, Markov chain, transition matrix 1 Understanding Editing Behaviors in Ontology-Development Projects In recent years, we have seen an increased adoption of ontologies, especially in the biomedical domain. These ontologies play a critical role in acquiring, representing and processing information about human health. With a steadily increasing relevance, on- tologies had to cover new findings and application domains, which also triggered an increase in size and complexity. For example, the World Health Organization has em- braced OWL as a representation language for the 11th revision of the International Clas- sification of Diseases (ICD-11), which now consists of roughly 50, 000 classes (diseases and causes of death), and it is edited in an online collaborative environment on the Web [18]. As no small group of domain experts, let alone single individuals, have the required expertise and resources to develop such highly-specialized and large-scale ontologies, 68 Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects new requirements for the ontology-engineering process are emerging. In order to better support users in editing these large real-world ontologies collaboratively, and to sup- port the project managers to get an overview of the entire process, we need to better understand the intricacies of the collaborative process for building ontologies. Uncovering such new insights—which can potentially be used to adapt and im- prove existing ontology-engineering tools, or devise new and expand existing develop- ment and evaluation strategies—represents a very important first step towards overall improved and more easily maintainable structured knowledge representations. In this paper, we focus on visually analyzing, exploring and comparing user edit- ing behavior across two different collaborative ontology-engineering projects from the biomedical domain. To that end, we expand on our previous analyses [24–26], fit first- order Markov chain models on sequences of change-type actions, and visualize the resulting transition matrices. In contrast to most existing visualization techniques, the figures presented in this paper include information about the sequential nature of the change-logs. Further, we extend the utility of the presented approach by visually high- lighting the differences and commonalities between the two investigated projects. The remainder of the paper is structured as follows: We discuss the related work (Section 2), then we describe the datasets and methods to extract user-editing behaviors from the change history of collaborative ontology-engineering projects (Section 3). We present the results of our analyses in Section 4, and then discuss the implications and potential applications of the presented visualizations in Section 5. 2 Related Work In general, research in the field of ontology engineering addresses all the tasks, actions, tools and processes required for developing and evaluating ontologies [5]. As a result, many researchers and practitioners have developed guidelines and methodologies [3, 6, 7, 14, 17] or compiled best practices [11] for engineering ontologies. Simperl and Luczak-Rösch [15] provide an exhaustive overview of different collaborative ontology- engineering methodologies and tools. To learn more about the impact and implications of collaboration and consensus finding in collaborative ontology-engineering projects, researchers have analyzed sev- eral aspects of such projects. For example, Falconer et al. [4] investigated if contribu- tors of collaborative ontology-engineering projects exhibit specific roles, and if these roles can be used to group and classify these users when contributing to the ontology. Strohmaier et al. [16] investigated the hidden social dynamics that take place in collab- orative ontology-engineering projects from the biomedical domain and provided new metrics to quantify various aspects of the collaborative engineering processes. Pesquita et al. [12] showed that the location and specific structural features can be used to de- termine if and where the next change is going to take place in the Gene Ontology1 . To analyze user editing patterns, Wang et al. [27] used association-rule mining on the change-logs of collaborative ontology-engineering projects, and showcased the utility of the identified editing patterns in a prediction experiment. 1 http://www.geneontology.org 69 Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects In 2014, Van Laere et al. [21] used k-means and the GOSPL methodology to classify users by analyzing and clustering the different interactions that users engage in, while collaboratively working on engineering an ontology. To support the collaborative development of ontologies, the Semantic Web commu- nity has already developed a number of tools and visualizations. For example, Protégé, and its versions for collaborative ontology development, such as WebProtégé [20], iCAT [18] and Collaborative Protégé [19], are prominent stand-alone tools, which are used by a large community worldwide to develop ontologies for a variety of different projects. Many of the existing ontology-engineering tools already provide built-in function- ality or plug-ins to visualize and browse ontologies [1, 8, 10]. However, most of these visualizations lack the ability to visualize the dynamic nature of collaborative ontology- engineering projects. Falconer et al. [4] developed the Change Analysis plugin for Protégé that presented user-activity graphs and author dependency graphs from the change history of a project. In 2013, Pöschko et al. [13], and Walk et al. [22] developed new visualizations, which take the historical evolution of an ontology into account. The tool, called PragmatiX, allows users to browse aspects of the history of collaboratively- engineered ontologies. PragmatiX also provides quantitative insights, which allow for an easier monitoring of the progress of collaborative ontology-engineering projects. In 2015, Burch and Lohmann [2, 9] presented visualizations of dynamic and time-varying graphs, using the VOWL notation. In our previous work, we have used Markov chains to visualize different aspects of the editing behavior of users in collaborative ontology-engineering projects [24–26]. In this paper, we expand on our previous work and present a new analysis and a novel visualization that extends the arsenal of available analysis tools for investigating social interactions in collaborative ontology-engineering projects. 3 Materials & Methods 3.1 Datasets We used the change logs of two real-world ontology-engineering projects to conduct the analyses presented in this paper. Both projects were developed with iCAT [18], a customized version of WebProtégé [20], which records a log of all changes performed Table 1. Characteristics of the ICD-11 and ICTM datasets used in our analyses. ICD-11 ICTM Classes # 48, 771 1, 506 Changes # 439, 229 67, 522 Users # 109 27 First change date 2009/11/18 2011/02/02 Last change date 2013/08/29 2013/07/17 Editing period (ca.) 4 years 2.5 years 70 Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects by each user. Each entry in the record stores additional metadata about the change, such as the user who performed the change, a brief description of the change, the timestamp, and all the classes and properties involved in the change. Additionally, we have removed all automatically executed changes. Using these additional metadata, we can create sequences of change actions for each user, which can then be used to fit a (first-order) Markov chain model. A brief characterization of the datasets can be found below and in Table 1. Note that we have removed users with less than 2 changes from our analysis as no transitions between changes could be observed. The International Classification of Diseases (ICD),2 developed by the World Health Organization (WHO), is the international standard for diagnostic classification used to encode information relevant to epidemiology, health management, and clinical use in nearly all of the United Nations’ 193 member states. The 11th revision of the classifica- tion, ICD-11,3 is currently in progress, with a planned finalization in 2018. In contrast to previous revisions, ICD-11 is developed as a rich OWL ontology [18], with over 48,000 classes and authored by over 100 domain experts. The International Classification of Traditional Medicine (ICTM)4 is a project that aimed to produce an international standard terminology and classification for diagnoses and interventions in Traditional Medicine and was led by WHO. Analogously to ICD- 11, ICTM was developed collaboratively as an OWL ontology with the goal of uni- fying the traditional medicine practices from China, Japan and Korea. The content of the ontology is authored in English, Chinese, Japanese and Korean. More than 20 do- main experts from the three countries developed ICTM, using a customized version of WebProtégé, until the development of ICTM ended in 2012. Currently, there is ongoing work to make ICTM a chapter in ICD-11. Table 2. Listing of all change-type actions in the change-logs. Change Type Description Add Condition A restriction is added to a class. Add Direct Type A direct type is added to an entity. Add Property Value A new value is added to a property. Create Class A new class is created. Create Reference A new reference is created. Delete Class A class is deleted. Delete Condition A restriction is deleted from a class. Delete Property Value A property value is deleted. Edit Property Value A property value is edited. Import Property A property value is imported from an external ontology. Move Class(es) One or more classes are moved in the class hierarchy. Remove Superclass A superclass of a class is removed. Replace Reference A reference is replaced. Retire Class A class is retired. BREAK 30 minutes of inactivity between two actions. 2 http://who.int/classifications/icd/en/ 3 http://who.int/classifications/icd/ICDRevision/ 4 http://who.int/mediacentre/news/notes/2010/trad_medicine_ 20101207/en/ 71 Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects 3.2 Extracting Editing Behaviors In order to analyze the editing behavior of users in two collaborative ontology-engineering projects, we have extracted and aggregated several different types of changes (see Ta- ble 2). Each change-type represents one action that a user performed in the user inter- face. For example, Edit Property Value describes a change, where an existing value of a property of an entity is edited by a user. In contrast, Add Property Value describes the action of adding a value to a property of an entity, which was previously empty. We extracted these change types from the change history recorded by iCAT. Note that even though ICD-11 and ICTM were both created using iCAT, not all types of changes were performed in both projects during our observation periods. By extracting and analyzing the sequences of change-actions of all users in ICD- 11 and ICTM, we can calculate the “average” editing behavior of all users involved in the corresponding project—in the form of a first-order Markov chain—and identify commonly followed workflows. Further, whenever more than 30 minutes have passed between two consecutive changes of one user, we have added a BREAK state. This allows us, not only to learn more about common workflows among users, but also which actions are conducted before users take a break, and which actions are conducted, once they resume work. It is important to understand that the types of changes listed in Table 2 are man- ually aggregated change-types of all the different types of changes created by iCAT. The visualizations and analyses are not limited to these, and could be easily applied to a different set of change-logs created by a different ontology-development tool that provides similarly granular log-information. Aggregating similar change types into one action helps make the visualizations easier to read. 3.3 Fitting Markov Chains A Markov chain consists of a finite state-space S, where each state s1 , s2 , ..., sn ∈ S with n = |S| and a transition matrix P , whichP lists all probabilities pij to traverse from the state si to the state sj , and for each i, j pij = 1. For example, if the state space of one specific Markov chain consists of all the types of changes that can be conducted on an ontology, the values listed in the transition ma- trix P reflect the probabilities of a user to conduct a specific type of change immediately after that user conducted the same or a different type of change. Similarly, Markov chains can be used to model the transition probabilities between multiple transitions or higher orders. This means that the next state does not only depend on the current state, but on a sequence of k previous states, as well. In our previous work, we have already demonstrated that higher-order Markov chain models can be extracted from the logs of changes of different collaborative ontology- engineering projects [24–26]. However, for the purpose of creating visualizations to manually inspect these transitions, higher-order Markov chains quickly become clut- tered, as all permutations of possible states up to length k have to be included in the state space as well. Hence, in this paper, we focus on the visualization of first-order Markov chains. 72 Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects To be able to calculate the transition matrix P , we first have to define W with each element P wij representing the number of transitions between states si and sj . Hence, w j ij describes the absolute number of occurrences of state si in the corresponding dataset. Finally, we calculate P by normalizing each row of W by its corresponding ℓ1 -norm, and use it for our visualizations. To be able to compare two projects, we calculate the transition matrix Qabs by subtracting WICT M from WICD−11 , and again normalizing each row by its ℓ1 -norm, as described in Equation 1. Qabs = ||WICD−11 − WICT M ||1 (1) Note that the transition probabilities in Qabs reflect the differences between the absolute numbers of occurrences of change-type transitions of the two datasets. After normalization, frequent transitions, which are mostly appearing in only one of the two dataset, will either be close to 1.0 for the minuend (WICD−11 ) or −1.0 for the subtra- hend (WICT M ). In contrast, Qrel = PICD − PICT M represents the difference between the relative transition probabilities of the change-type transitions. Analogously, after normalization, transition probabilities will range between 1.0 and −1.0. Hence, we can either decide to compare the absolute number of transitions between the different change-type actions (Qabs ), or the relative transition probabilities (Qrel ). A detailed description of all the steps necessary to apply Markov chains on collab- orative ontology-engineering projects, as well as additional results that complement the analysis presented in this paper can be found in Walk et al. [25]. Please note that the analyses presented in this paper extend the previously presented analyses [23, 26], and include a novel approach to visualize the differences in the editing behaviors of users in ICD-11 and ICTM. 4 Results Figures 1(a) and 1(b) depict the results of our Markov chain analyses for ICD-11 and ICTM, respectively. According to the histograms, depicted on top of the transition ma- trices, the top changes that are conducted in ICD-11 and ICTM are related to adding or editing values of property values (Edit Property Value and Add Property Value). Ad- ditionally, users in ICD-11 have also focused on creating and moving classes (Create Class and Move Class(es)) in the ontology, while users in ICTM focused on conducting Import Property and Create Reference changes. For both projects, we can observe a strong tendency for all users to concentrate on a particular type of change, evident in the higher transition probabilities in the diag- onal (between the same change actions). Further, we are also able to identify specific “workflow” patterns in the visualizations of both projects. For example, users have a tendency to create a class, then edit an existing property value, followed by adding a new property value to an empty property. 73 74 Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects (a) ICD-11 (b) ICTM Fig. 1. Visualization of User Editing Behaviors: The top of the figures depict the histograms of the absolute occurrences of the corresponding change type actions. The transition maps are depicted on the bottom and visualize the probabilities (darker means higher probability) to transition From State (left) to To State (bottom) for the different change type actions in ICD-11 (a) and ICTM (b). Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects Additionally, we can observe that users who delete a property value are equally likely to delete another property value or add a new property value to a class. For both projects, we can further see that users, who conducted a Remove Superclass change, are very likely going to create a new class next or move classes in the hierarchy (Create Class and Move Class(es)). However, after moving a class, users in ICD-11 exhibit a higher tendency to edit a property value, while users in ICTM are likelier to remove another superclass. For both projects, there does not appear to be a specific change action that users conduct before taking a break from work (see columns of BREAK in Figure 1), and the probabilities to conduct specific types of changes when returning from a break are according to the frequencies of the different types of changes depicted in the histograms (see rows of BREAK in Figure 1). To further highlight the differences between the editing behaviors of the users of the two projects, we visualized Qabs (see Figure 2(a)) and Qrel (see Figure 2(b)). As ICD- 11 exhibits roughly six times the amount of changes compared to ICTM (see Table 1), transition probabilities in Qabs are mostly positive. The only exceptions are Create Ref- erence and Import Property, which were performed more often by the users of ICTM. As described before, we can now see that users in ICTM have a higher tendency to first conduct a Remove Superclass change, immediately followed by a Move Class(es) change than users who work on ICD-11. In contrast, users in ICD-11 are likelier to conduct a Create Class change after removing a superclass (Remove Superclass). When looking at Qrel , this difference becomes even stronger (Figure 2(b)). We can also see that specific workflows, such as creating a class, editing a property value and then adding a property value are more dominant for ICTM, which is likely caused by the overall lower number of changes and thus, their increased relative importance. In contrast, users in ICD-11 exhibit a higher tendency than users of ICTM to consecutively perform the same change-type actions, as depicted by the diagonal in Figures 2(a) and 2(b). 5 Discussion The analyses of the presented visualizations provide important insights into the edit- ing behavior of users in collaborative ontology-engineering projects, which can not be inferred directly from static data. We have demonstrated that common workflows can be identified when exploring the editing behavior visualizations presented in Section 4. We believe that this newly obtained information could be used by ontology-engineering tool developers to identify opportunities for improving the ontology-development tool. For example, the user interface of the tool can be better aligned to the observed work- flows, and tool developers could use the information about the obtained sequences of changes to adapt the interface with the goal of reducing the number of clicks that are required to perform certain workflows. 75 76 Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects (a) Absolute differences (b) Relative differences Fig. 2. Visualization of User Editing Behavior Differences: The top of the figures depict the stacked histograms of the absolute occurrences of the corresponding change type actions of both projects. The transition maps are depicted on the bottom and visualize the probabilities to transition From State (left) to To State (bottom) for the different change type actions in ICD-11 (blue; 1.0) and/or ICTM (orange; −1.0). The closer the transition probability to zero the lighter the color in the transition map, meaning that the transition is equally important in both datasets. Visualizing User Editing Behavior in Collaborative Ontology-Engineering Projects Further, the presented visualizations could act as source of information for auto- matically adapting interfaces, which guide users through the process of developing an ontology by considering their historical editing behavior. We have also observed that users tend to edit “vertically” in the ontology (e.g., if they edit the property value of a class, they will do so for all the subclasses). Such a workflow suggests that a tabular editing interface, similar to spreadsheets, presenting one class per row, would speed up the content entry by the users. The visualization of the differences in editing behaviors between the two projects may be used by project administrators to identify and analyze differences in the work- flows between projects, and especially between the ones that use different tools or guidelines for creating the ontology. In contrast to existing visualizations, our presented method specifically concentrates on the sequential nature of the change-log data, and provides novel insights into the dynamic nature of collaborative ontology-engineering projects. For future work, we plan on further refining the presented analyses to compare the editing behavior of different groups of users. For example, biologists might exhibit dif- ferent workflows and patterns, when developing an ontology than chemists or computer scientists do. To extend the utility of the Markov chain visualization, we plan on making the visualizations interactive. This extension would allow us to dynamically aggregate similar types of changes into abstract classes of changes, which could be expanded and collapsed by users while exploring the visualization. Additionally, this extension would make it possible to visualize higher-order Markov chains, and avoid visual clutter due to the increased number of states. Finally, we are also interested in comparing the edit- ing behavior of users across different ontology-development tools to assert the extent to which the tool influences the editing behavior. 6 Conclusions In this paper we have extended the analyses from our previous work, and demonstrated how to visualize and compare the editing behavior of users of two different collaborative ontology-engineering projects from the biomedical domain. In that process, we have uncovered and discussed several editing workflows, and we have presented a novel vi- sualization, which highlights the differences in editing behaviors between two projects. 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