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  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>Gothenburg (Sweden), October</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>The Balthazar Approach: Engaging Senior Adults as Skilled Members of Intergenerational Project Teams</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Laura Boffi</string-name>
          <email>l.boffi@ciid.dk</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Copenhagen Institute of Interaction Design, Research Group</institution>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2016</year>
      </pub-date>
      <volume>23</volume>
      <issue>2016</issue>
      <fpage>21</fpage>
      <lpage>24</lpage>
      <abstract>
        <p>İn this paper the Balthazar approach is introduced, which is a projectbased series of workshops for intergenerational teams focusing on peer-to-peer sharing and learning of skills while tackling specific societal challenges. The Balthazar approach is presented as both an attempt to tackle post-retirement demotivation and isolation of senior adults and as an evolution of the participatory design tradition which consists of involving final users in particular phases of a project through co-creation sessions to collect feedback on concepts and prototypes. The Balthazar approach aims to go beyond that and to build a framework to include skilled senior adults as actual members of a team throughout all the duration of a project.</p>
      </abstract>
      <kwd-group>
        <kwd>Intergenerational</kwd>
        <kwd>senior adults</kwd>
        <kwd>makers</kwd>
        <kwd>co-creation</kwd>
        <kwd>participatory design</kwd>
        <kwd>social connectedness</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>The Balthazar project aims to make older adults and younger people meet and work
together around projects that matter society and that need knowledge and skills from
both parties to be approached and implemented. As older adults, we focus on already
retired persons and soon- to- retire ones which would like to engage into societal
challenges and to be part of an intergenerational team, offering their skills and learning
unknown ones from their team members as the project unfolds. As younger people, we
engage with design researchers, design/architecture students and “makers” whose
interest and practice focuses on social innovation.</p>
      <p>
        By facilitating intergenerational encounters and project- based collaborations
among heterogeneously skilled people, the Balthazar initiative aims to foster the
creation and prototyping of solutions to societal challenges that are meaningful and
inclusive to each age group [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. At the same time, the Balthazar initiative aims to keep older
adults active, motivated, and generative [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] concerning their role in society beyond the
employment age, as well as to make the younger generation more connected, respectful
and inclusive of older citizens.
      </p>
      <p>Seven Balthazar workshops are planned starting from october 2016 until 2018. The
main location will be Copenhagen area. Each workshop is project-based, meaning that</p>
      <p>on each event participants will be presented with a concrete challenge to work on,
which tackles a specific topic of social interest, such as active ageing, and teams will
work towards the achievement of specific outcomes. Each workshop elicits a
bidirectional intergenerational exchange and specific skills (the so-called Balthazar skills)
are acquired by older adults participants while completing each workshop’s tasks, such
as doing contextual research, insights gathering, concept generation, prototyping and
co-creation. Those skills are fundaments to the Balthazar approach, enabling the senior
adults to take an active role in the teams and contribute to each phase that a project
might consist of (from research to prototyping). The collection of the skills grants
older adults the membership to the Balthazar Advisory Board for senior good life
(BAB).
2</p>
    </sec>
    <sec id="sec-2">
      <title>The BAB - Balthazar Advisory Board for senior good life</title>
      <p>
        The BAB is an organism whose members are Balthazar-trained older adults willing to
collaborate on ageing related projects. The BAB members can offer their collaboration
in projects following two approaches:
1. Traditional co-creation approach. BAB members react and act upon external teams’
ideas/prototypes in particular phases of the project, when users feedback is mostly
needed. External teams already working on an ageing related project can approach
the BAB and invite its members to take part in co-creation sessions. The benefit for
the project is to quickly engage with a community of senior adults who are already
motivated to offer their informed feedback and have previous experience as
co-creation respondents [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ].
2. Balthazar approach. BAB members create ideas and prototypes to a specific
challenge as active members of an ageing-related-project team. Constituting teams can
approach the BAB to present a challenge and invite an older adult from the advisory
board to join as an actual member of the team from the beginning to the very end of
the project. The expected benefit for the project (being this the core research
question of our Balthazar research project) is to be led and developed also by a trained
final user, who brings his pre-retirement skills to the team as well as he has acquired
and practised project-related new ones throughout the Balthazar workshops.
3
      </p>
    </sec>
    <sec id="sec-3">
      <title>The first workshop: acquiring the skill of contextual research</title>
      <p>The first workshop took place on October 4th, 2016 in the Valby Kulturhus,
Copenhagen, and focused on showing senior adults why designers do fieldwork and on
training them in doing contextual research. Seniors teamed up in groups of two and
interviewed each other (Fig.1) following a conversation plot on daily experiences of
ageing provided to them by the younger ones, such as designers and design researchers.
Research tools were also created to be used during the interviews, which consisted of
maps of the home and of the neighbourhood on which participants could pinpoint
Proc. of Fourth International Workshop on Cultures of Participation in the Digital Age - CoPDA 2016
Gothenburg (Sweden), October 23, 2016 (published at http://ceur-ws.org).</p>
      <p>Copyright © 2016 for the individual papers by the papers' authors. Copying permitted for private and academic purposes.
This volume is published and copyrighted by its editors.</p>
      <p>pleasant and unpleasant experiences of their daily life through hearts and broken hearts
stickers (Fig.1).</p>
      <p>The aim of the first workshop interviews session was to practice the techniques of
conducting a fieldwork and to acquire the skill of doing contextual research. At the end
of the workshop, the participants were asked to perform another fieldwork as
homework in the time between the first workshop and the second one. They were given the
freedom to interview any person they liked on a topic of their choice. The aim of their
homework was to uncover needs and opportunities for a future design project that they
would have to present on the second workshop in front of the crowd of seniors and
younger persons in order to attract possible team members to work with them on those
specific challenges. A specific tool kit for contextual research consisting of a fieldwork
notebook and extra maps of homes and neighbourhoods were handled to the seniors as
support material for their research in the wild.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Future development</title>
      <p>Starting from october 2016, the seven Balthazar workshops unfolds, giving senior
adults who participate the possibility of learning project- based skills, such as doing
contextual research, insights gathering, concept generation, prototyping and
co-creation.</p>
      <p>We envision that by August 2018 the first group of senior adults will be granted the
access to the BAB as Balthazar “graduates”.</p>
      <p>The function of the BAB is going to be tested internally with the CIID Interaction
Design Program- IDP students, who could take advantage of the participation of the
BAB members in their school projects on active and healthy ageing during the year
2018.</p>
      <p>An assessment of the Balthazar project will be conducted with the CIID students and
the BAB members who engaged with them to prove the benefits of the Balthazar
approach on the projects outcomes in general and, more in details, its benefits to young
Proc. of Fourth International Workshop on Cultures of Participation in the Digital Age - CoPDA 2016
Gothenburg (Sweden), October 23, 2016 (published at http://ceur-ws.org).</p>
      <p>Copyright © 2016 for the individual papers by the papers' authors. Copying permitted for private and academic purposes.
This volume is published and copyrighted by its editors.</p>
      <p>
        and older people in terms of intergenerational exchange [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] and social connectedness
[
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
5
      </p>
    </sec>
    <sec id="sec-5">
      <title>Acknowledgements</title>
      <p>Balthazar project is a common effort of the Copenhagen Institute of Interaction Design
(CIID) , FabLab Copenhagen and DanAge Association, funded by the Uddannelses- og
Forskningsministeriet in Denmark.
6</p>
    </sec>
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