{"labels":{"en":"A Process Mining Based Model for Customer Journey Mapping"},"descriptions":{"en":"scientific paper published in CEUR-WS Volume 1848"},"claims":{"P31":"Q13442814","P1433":"Q113544050","P1476":{"text":"A Process Mining Based Model for Customer Journey Mapping","language":"en"},"P407":"Q1860","P953":"https://ceur-ws.org/Vol-1848/CAiSE2017_Forum_Paper7.pdf","P50":[],"P2093":[{"value":"Gaël Bernard","qualifiers":{"P1545":"1"}},{"value":"Periklis Andritsos","qualifiers":{"P1545":"2"}}]}}