=Paper= {{Paper |id=Vol-1910/paper0203 |storemode=property |title=The Madeira Touch: Encouraging Visual-Spatial Exploration Using a Tactile Interactive Display |pdfUrl=https://ceur-ws.org/Vol-1910/paper0203.pdf |volume=Vol-1910 |authors=Catia Prandi,Catherine Chiodo,Ricjeareu Villaflor,Nicolas Autzen,Johannes Schöning |dblpUrl=https://dblp.org/rec/conf/chitaly/PrandiCVAS17 }} ==The Madeira Touch: Encouraging Visual-Spatial Exploration Using a Tactile Interactive Display== https://ceur-ws.org/Vol-1910/paper0203.pdf
                              The Madeira Touch: Encouraging
                              Visual-Spatial Exploration using a
                              Tactile Interactive Display

Catia Prandi                                           Abstract
ARDITI, Madeira-ITI                                    The current information marketplace for tourists is
Funchal 9020-105, Portugal                             dominated by for-profit purveyors of information.
catia.prandi@m-iti.org                                 Potential visitors must rely on experts-for-hire or
                                                       search engine results in order to learn about a desired
Catherine Chiodo                                       destination. In this paper, we introduce The Madeira
Ricjeareu Villaflor                                    Touch, a multimodal display installation rooted in the
Carnegie Mellon University                             unique characteristics of Madeira, which allows users to
Pittsburgh PA 15213, USA                               explore the island by selecting a type of scenery and
catherine@chiodo.org                                   showing the user-generated photos of that type of
rj.villaflor@gmail.com                                 scenery in a map-based interface. To make this
                                                       pervasive display more engaging, we designed an
Nicolas Autzen                                         exploratory tactile-input mode of interaction: users will
Johannes Schöning                                      be able to touch a physical object, representing a type
University of Bremen                                   of scenery (a rock for mountains, a seashell for the sea,
Bremen 28359, Germany                                  etc.), which will then bring up suitable photos of that
n.autzen@uni-bremen.de                                 type of scenery overlaid on a map of the island. The
schoening@uni-bremen.de                                display will help users to form their mental image of the
                                                       island and to plan trips that best suit their interests.

                                                       Author Keywords
                                                       Pervasive display, tactile interaction, multimodal
                                                       interaction, user-generated content, digital signage

                                                       ACM Classification Keywords
                                                       H.5.m. Information interfaces and presentation (e.g.,
Copyright is held by the author/owner(s).
                                                       HCI): Miscellaneous.
CHItaly ’17, September 18-20, 2017, Cagliari, Italy.
                                  Introduction & Motivation                                       The Madeira Touch, a pervasive display that allows
Scenarios of Use                  In an increasingly connected world, travelers seeking           users to correlate photos with locations, using a
Scenario 1: While waiting at      local experiences may encounter a paradox. While it is          multimodal interaction that allow users to select either
the tourism office, a visitor     easy to find information about destinations and places          a type of scenery (touching a physical object) or a
notices a display with boxes      that they may wish to visit, it is also increasingly            location (using the map-based visualization). Madeira
containing different objects      difficult to differentiate between the many options             represents an ideal place to develop a new way for
surrounding it, in front of the   available. At the same time, travelers who have                 visitors to explore the island, however, it is our
entrance. She touches one         witnessed the homogenizing effects of globalization             intention for this system to be adaptable to other
object and notices the display    may place a particular premium on unique experiences            tourist destinations, levering on the location’s unique
showing images from a             that can only be found in certain places.                       offerings and characteristics.
levada walk in Madeira. She
removes her hand from the         In this project, we took the island of Madeira as a
object and the display returns    representative case study of a well-known touristic
to the map of the island. She     destination that could be made more discoverable to
continues to touch the            the island’s visitors. However, while tourists may
objects and see the images        choose to visit Madeira because of its beautiful scenery
associated with them. She         and outdoor activities, often related to the island’s
leaves the display with a         levadas, remote canals that serve as walking paths,
better understanding of the       they may not know what destinations on the island are
opportunities on the island.      best suited to the kinds of sceneries they hope to see.
                                  Currently, travelers who hope to experience natural
Scenario 2: A local Madeiran      beauty can plan their trips by either starting with a
visits the tourism office to      possible location and attempting to find correlating
see the new interactive           photos, or by beginning with photos of destinations
display. While interacting        they would like to visit and then attempting to find            Figure 1: The Madeira Touch in context
with it, he notices that one of   location information. Both approaches suffer
the photos is an image he         breakdowns when photos are not tagged with the                  The Madeira Touch
took on Instagram. He feels       commonly-used location names.                                   Our solution is to provide the Madeira’s main tourism
gratified that one of his                                                                         office, with our pervasive display. There, visitors to the
images is contributing to the     In the field of pervasive display systems [4], we               island will be able to explore a map of Madeira using
experience available on the       designed our solution to investigate how the use of an          two modes of interaction: 1. traditional map-based
display and to the information    exploratory tactile mode of interaction to provide              touchscreen interaction (Figure 2), or 2. exploratory
provided to tourists on the       georeferenced visual information in the form of user-           tactile-input interaction (Figure 3). With the first type of
island.                           generated photos of points of interest (POIs) can               interaction, visitors will be able to touch the digital map
                                  facilitate visitors in discovering locations on the touristic   and see user-generated photos of that location. With
                                  destination, enhancing their experience. The result is          the second one, users will be able to touch a physical
                                  object that corresponds to a type of scenery on the         interaction with the data, engendering an experience
Scenario 3: While his             island, which will then bring up user-generated photos      that is less goal-oriented and more exploratory. On the
parents are in the queue, a       of that type of scenery (Figure 1). By enabling both        other hand, the use of tactile physical objects can raise
15-year-old notices a monitor     forms of interaction, we intend to encourage                the ‘affordance blindness’ issue, defined as the inability
surrounded by different           exploratory scenery discovery as well as practical trip-    to understand the interaction modalities of a public
natural objects in display        planning in context in which multiple users, such as        display [3]. Our solution aims to moderate this
boxes, in front of the            family groups, can co-experience the display [5].           problematic providing visual hints to attract the user’s
entrance. He tries to touch a                                                                 attention (as described in Scenario 3).
location on the monitor,          Design Concepts
expecting a touch-based           Traditional tourism information relies on professionally-
interaction with the system.      produced content which is limited both in quantity and
In response to his touch, the     in coverage. We intend for this system to serve as an
display shows a photo of that     exploration of how UGC from social media can be
area. At the same time, a box     curated to provide dynamic, updated and custom sets
lights up, grabbing his           of information for specific audiences (i.e., visitors).
attention. He notices that the
box holds a tree branch and       While interactive displays have a high potential to         Figure 2: Users can touch the thumbnails on the screen.

that the photo on the screen      engage passersby, they frequently go unnoticed and
is full of trees. Intrigued, he   unused [7, 11], confirming the so called ‘display
decides to touch the tree         blindness’ effect [8]. By situating our display in a
branch and the monitor            strategic location (i.e., in front of the entrance) of a
begins to display photos of       tourism office where visitors often wait to speak to
forests in different areas of     someone, we intend to mitigate this issue, exposing
the island. He touches            visitors to the display at a time when they will be
another object, then another.     inclined to investigate. To further increase visitor
                                                                                              Figure 3: Users can directly touch the physical objects.
When his parents are done,        engagement, we have incorporated a novel form of
he brings them over to the        input in the form of physical objects that a user may
                                                                                              Implementation
display and together they         touch to experience certain kinds of sceneries. In fact,
                                                                                              The Madeira Touch software architecture is composed
explore the island.               studies of initial engagement with interactive displays
                                                                                              of three main modules (as shown in Figure 4). The
                                  have found that physical interactions prompt greater
                                                                                              Geotagged Photos Retrieval Module collects geotagged
                                  rates of engagement among passersby [6]. Moreover,
                                                                                              photos and paths related to the main touristic module
                                  our solution aims to overcome the ‘interaction
                                                                                              first retrieves and stores georeferenced routes by
                                  blindness’ [10] that often plagues public displays by
                                                                                              pedestrian walks that characterize the island. This
                                  providing users with novel and suggestive physical
                                                                                              stage, we have decided to use OpenStreetMap (OSM),
                                  objects that encourage non-linear exploration. This
                                                                                              an open source system that allows users to voluntarily
                                  paradigm encourages a very different kind of
                                                                                              collect and share GPS tracks and georeferenced data
                                (i.e. Point of Interests). In Madeira, an island with an     the object the user touches, showing the information in
                                area of 802 km², the OSM dataset includes 16000              a Google Maps based interface. Regarding the hardware
                                points and 24000 lines along with walking paths              requirements, The Madeira Touch utilizes a touch
                                (levadas). There are also private datasets gathered by       screen monitor and sensors to indicate when an object
                                companies that have collected GPS tracks specifically        has been touched. Considering the design of our
                                related to walking paths such as Walk Me Madeira             system, simple motion sensors should work well. The
                                (http://www.walkmeguide.com/). Based on this dataset         current design also uses LED lights in each box to
                                of GPS tracks and routes, the module retrieves public        emphasize the way in which each object corresponds to
                                geotagged photos from different social media platforms       a certain type of photo. This way, even when the user
                                and photo blogs to continually integrate UGC (i.e.           is interacting directly with the touchscreen, the relevant
                                photos) to enrich the user experience of our system          object will light up, indicating the relationship between
                                [12]. At this stage, the system includes the Instagram       object and image.
Figure 4: System architecture   and Flickr platforms, both of which provide developers
                                with APIs for retrieving public photos based on              Conclusion and Future Work
                                locations and/or tags.                                       Our concept combines three characteristics in a unique
                                                                                             way to make an engaging pervasive display for visitors
                                The Classification Module is the core of our system,         to the island of Madeira. By using images from social
                                because it enables (i) the elimination of photos which       media, the system insures that the content remains
                                include faces and other non-nature showing images and        dynamic and accurate. By allowing users to explore the
                                (ii) the categorization of the collected pictures based on   data, either by location or by scenery type, the system
                                the main objects (rocks, sand, etc.) and scenery (cliff,     allows for scenery exploration and practical trip
                                forest, etc.) in each image. Each of these categories is     planning. Finally, by creating a tactile form of
                                correlated with a physical object with which the users       interaction, the system encourages users to consider
                                can interact. Different kinds of machine learning            the natural materials represented, allowing them to
                                algorithms have been developed for the recognition and       form a more sensual and complete mental picture of
                                classification of faces/landscapes/nature elements           the destination. While all three of these characteristics
                                represented in photos from social media platforms and        are transferable and could be applied to other
                                photo blogs [1, 2, 9, 13]. However, this system could        destinations, it is the authors’ belief that, for future
                                also use a crowdsourcing approach to let participating       installations of this solution, the appeal and utility of
                                users manually check the photos. A third approach            such a system relies on its ability to accurately reflect
                                would be a system like the Google ReCAPTCHA, which           the unique character of the local environment. To
                                asks users to solve a puzzle by selecting all the images     evaluate the effectiveness of our pervasive display in
                                that represent a specific element.                           engaging users and enhancing their visiting experience,
                                                                                             overcoming the display/interaction/affordance blindness
                                The Visualization Module is the final step in this system    issues, we plan to install the system in the Madeira’s
                                and connects the categorized geotagged photos with           main tourism office.
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