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<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>SIDEWAYS</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>Wandering Words: Tracing Changes in Words Used by Teacher Tweeters Over Time</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Stephen Houser</string-name>
          <email>houser@bowdoin.edu</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Doris Santoro</string-name>
          <email>dsantoro@bowdoin.edu</email>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Clare Bates Congdon</string-name>
          <email>congdon@bowdoin.edu</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Jessica Hochman</string-name>
          <email>jhochman@pratt.edu</email>
          <xref ref-type="aff" rid="aff3">3</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Bowdoin College, Academic Technology &amp; Consulting</institution>
          ,
          <addr-line>Brunswick, ME 04011</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Bowdoin College, Department of Computer Science</institution>
          ,
          <addr-line>Brunswick, ME 04011</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>Bowdoin College, Department of Education</institution>
          ,
          <addr-line>Brunswick, ME 04011</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
        <aff id="aff3">
          <label>3</label>
          <institution>Pratt Institute, School of Information</institution>
          ,
          <addr-line>New York, NY 10011</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2017</year>
      </pub-date>
      <volume>6</volume>
      <abstract>
        <p>Public school teachers in the United States are often constrained in terms of their ability to express their moral views on issues that afect their schools, classrooms, students, and teaching practices, but are able to express their ideas, concerns, and frustrations as private citizens using social media. Previously we developed the Tweet Capture and Clustering System (TCCS) in order to explore how teachers use Twitter, looking at word usage among a group of teacher tweeters, and attempting to find clusters of teachers who have similar patterns of word usage in their tweets. In the work reported here, we look at teacher tweeters across the 12 months of 2016, seeking to understand how the clusters and the words used in these clusters vary from month to month. In this initial look at the dynamics of the system, we see some evidence of word usage changing across the 12-month period. This initial work suggests that extending TCCS to have temporal topic tracing as a core capability will be a meaningful addition to of the system.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>CCS CONCEPTS</title>
      <p>• Information systems → Data extraction and integration; •
Computing methodologies → Cluster analysis;</p>
    </sec>
    <sec id="sec-2">
      <title>INTRODUCTION</title>
      <p>
        The #TeacherTweets project [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] is a transdisciplinary study that
combines philosophy of education, computer science, and
information science to examine teachers’ use of Twitter. We are aware that
teachers’ ability to express moral concerns or outrage is constrained
in their public role (e.g., [
        <xref ref-type="bibr" rid="ref11 ref12 ref7">7, 11, 12</xref>
        ]), and seek to use computing
techniqies and systems to explore the extent to which they are turning
to social media as a means of expressing these moral claims and
concerns.
      </p>
      <p>
        In previous work [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], we presented the Tweet Capture and
Clustering System (TCCS) and our work to build a system to understand
basic patterns of communication among teacher tweeters; the
initial study indicated five distinct clusters of teachers within our
sample, where each cluster is defined by a “linguistic signature” of
word-usage patterns across tweeters within the cluster.
      </p>
      <p>In this paper, we explore the utility of an extension to TCCS that
would allow us to see how these clusters and signatures change
over time. This exploration traces teacher tweeters across the 2016
calendar year, and seeks to understand the extent that word usage
within each cluster changes from month to month. We would also
like to explore how word usage during each month difers from
the overall years usage. Finally, we would like to prepare for the
exploration of how clusters change or are static from month to
month.</p>
      <p>In the remainder of this paper, Section 2 explains relevant
background, including an overview of the goals of the larger study of
educational philosophy on Twitter, relevant computational approaches,
and our previous investigation. Section 3 describes the system
design of TCCS. Section 4 explains our research methodology. Section
5 presents the results; Section 6 discusses the implications of the
results, and Section 7 describes future work.
2.1</p>
    </sec>
    <sec id="sec-3">
      <title>Twitter as an outlet for moral claims</title>
      <p>
        In many cases, U.S. teachers are constrained in their expression of
concerns about their work in classrooms, the well-being of their
students, and education policy. For example, the New York Times
recently describes a New York City public school’s explicit request
that teachers not critique state tests [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. While teachers were
ofered the option to make comments as private citizens, rather
than as educators, their voices were efectively silenced within their
own professional context. This example demonstrates why teachers
might take to social media, such as Twitter, to voice their moral
concerns as a form of civic participation and civic engagement.
      </p>
      <p>
        Twitter is a popular social media platform that provides methods
to engage, develop communities, and engage in professional
learning [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. The 140-character limit for public tweets seems, at first, to
limit expression but has proven to be suitable for encapsulating
concise original thoughts. The allowance for links and images
allows for a deeper connection to professional literature, articles, and
additional content. The popular and public nature allows the
engagement of a large audience with quick and timely dissemination
of ideas.
      </p>
      <p>
        Twitter provides several mechanisims to create and maintain
dynamic and persistent communities, teacher educators in our
research, including “hashtags”, following, and follow-lists. Topical
communities connect through the use of “hashtags” that link
otherwise independent tweets and ideas together creating a threaded
conversation. Twitter also allows for “retweeting”, repeating
another account’s tweet with attribution, which propagates the
original tweeter’s thought through the re-tweeter’s network of
followers. Twitter users can also “follow” other accounts and develop
lists of accounts they follow for others to use in finding
“thoughtleaders” and to build information sharing networks. These
afordances break down traditional geographical, social, and political
boundaries. They allow teachers to engage other teachers and
others outside their profession about their profession [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ].
2.2
      </p>
    </sec>
    <sec id="sec-4">
      <title>Clustering and the AutoClass system</title>
      <p>
        The clustering approach used here is AutoClass, developed by NASA
[
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. AutoClass is a Bayesian approach, meaning that it considers
the distribution of values across each attribute in the full data set,
and takes the distribution of these values (the “prior probabilities”)
across the full data set into account when describing the clusters.
As an extreme example, if all of the data points have the same value
for an attribute, this attribute is recognized as not being useful in
describing the clusters; this concept can be applied probabilistically,
so that the utility of a particular attribute in describing a particular
cluster can be scaled based on the prior probabilities.
      </p>
      <p>The AutoClass algorithm starts by dividing the data at random
into the suggested number of clusters. It then repeatedly creates
a probabilistic description of each cluster, removes the data from
each cluster, and places each data point in the cluster that best
describes that data. When the data no longer moves and the cluster
descriptions are fixed (or a pre-specified maximum number of
iterations has elapsed), the search is completed; AutoClass refers to
each completed search as a “try”. Since random numbers are used
in the initial cluster definitions, the search is necessarily repeated
for a specified number of tries. AutoClass then reports the best
clustering found across the set of tries, meaning again, the clusters
that have the greatest similarity within each cluster and the greatest
diferences across clusters. 1</p>
      <p>The output from AutoClass includes a set of cluster descriptions
that include the expected means and variance for each attribute
as well as the importance or weight of that attribute in defining
the cluster. The output from AutoClass also includes a listing for
each data point specifying the probability of that data point being
in each of one or more clusters.
2.3</p>
    </sec>
    <sec id="sec-5">
      <title>Our previous work with TCCS</title>
      <p>
        In an earlier investigation [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], we looked at public twitter accounts
from self-described teachers from July 16, 2015 to June 14, 2016.
Using a list of educator-relevant words and hashtags and with
the words pre-identified as “general” or “moral”, we used TCCS
to scrape Twitter. TCCS then cleaned and tokenized the collected
data and computed how many times each user used each token
of interest, generating a “linguistic signature” for each account.
TCCS next created clusters of these teacher tweeters, based on their
word usage patterns over the research period. A core question in
the educational research here was: To what extent are teachers
tweeting about moral things?
      </p>
      <p>
        In that work, we found five distinct clusters of teacher tweeters.
Interestingly, the five clusters were quite distinct, without fuzzy
boundaries. That is, each teacher tweeter belonged to a cluster
with 100% probability. Exploration of the intraclass relationships,
by careful examination of word usage and a human sampling of
the tweets in each cluster, allowed us to assign an understandable
definition or label to each cluster with three of them clearly making
moral statements [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. The five clusters were identified as:
(1) care, with the classroom as the locus of control
(2) intersectional and institutional justice
(3) civic and democratic justice
(4) general communicative action
(5) disengaged or inactive tweeters.
      </p>
      <p>
        These results indicated that educators are using Twitter to talk
about their work and what it means to them. They are making
moral claims about care in the classroom and justice (in at least two
distinct ways). And lastly, they appear to form distinctive moral
communities [
        <xref ref-type="bibr" rid="ref4 ref9">4, 9</xref>
        ]. These results also prompted a number of new
questions, and extensions to TCCS. Some of which we begin to
explore herein.
3
      </p>
    </sec>
    <sec id="sec-6">
      <title>AN OVERVIEW OF TCCS</title>
      <p>TCCS, as shown in Figure 1, consists of four major components;
capture, extraction and translation, clustering, and post
processing. Each of these components is distinct from the others in the
sense that there are clear inputs and outputs separating it from the
modules up and downstream and the module’s purpose.</p>
      <p>
        The capture module is responsible for monitoring Twitter and
capturing tweets from selected accounts. It runs as two processes;
one to collect tweets using Twitter’s streaming interface [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ], and
1Although the AutoClass output and documentation refers to these groupings as
“classes”; AutoClass is not a classification approach. In the current terminology of
machine learning, the groups would be considered “clusters”, and AutoClass is a
clustering approach.
collector
tweet
parser
extract
clean
(stopwords)
create signatures
      </p>
      <p>AutoClass C
report parsing
and extraction
extraction and translation
clustering
post-processing
twitter
account
list</p>
      <p>capture
word lists
one to parse and normalize the raw data for later use (extraction,
clustering, etc.). It uses a MySQL database for both intermediate
and long-term storage.</p>
      <p>
        The extraction and translation module is responsible for
extracting the parsed tweets collected by the capture module and creating
a “linguistic signature” [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ], of each account for the clustering
module. This signature is a summarized description of the words used
by the account (based on a set of regular expressions) relevant to
our research questions. The signature thus consists of the number
of times each expression was used for each captured account. Table
1 shows a small sample of account signatures.
      </p>
      <p>
        The clustering module is AutoClass, described in Section 2.
Specifically, the AutoClass C implementation [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] is used. The set of
clusters that AutoClass identifies and the detailed statistics about each
cluster are the two key outputs from the clustering module.
      </p>
      <p>The post-processing module parses the generated reports and
generates comma-separated value (CSV) files that are common,
flexible, and importable into a variety of analysis software. During this
Twitter
stream
raw JSON
parsed
tweets
lingustic
signatures
signatures
word counts,
clusters
Over the entire collection period (calendar year 2016) there were
956,118 tweets among the 494 accounts with a total of 12,437,458
individual tokens (words). The linguistic signature consisted of 123
root words (regular expressions) in the three cagegories of “moral
words”, “general words”, and “hashtags” relevant to education and
teaching philosophy. Table 2 shows the number of tweets, accounts,
and tokens collected for each month of the collection. The number
of accounts listed for each month varies as some accounts do not
tweet year-round.
August</p>
    </sec>
    <sec id="sec-7">
      <title>5.1 Fixing the clusters and looking at how word usage changes over time</title>
      <p>First, we fixed the cluster membership of each individual account
to those determined by the full-year run, to investigate how word
usage changes over time among each group of users. The five
clusters, based on full-year word usage, consisted of 158, 109, 109, 65,
and 53 accounts.
the 123 words we looked at, sorted according to how often the
words were used in the year. While we produced a separate plot
for each month, two representative months, August and September,
are shown, along with the plot for the full year. Each of the five
clusters is represented with a diferent color. In looking at these
s
t10
n
u
o
C8
d
r
o6
W
g
o4
L
2
plots, we get a sense of how the signatures change from month
to month. For example, “skills” shows a spike in the red cluster
in August, and “protest” and “private.*” show a spike in the blue
cluster in September.</p>
      <p>#blacklivesmatter</p>
      <p>While this form of plotting helps us to understand changes in
the cluster signatures over time, it is dificult to see how use of a
particular word’s use changes over time. Thus, we have also created
plots to trace each individual word over time. Figure 3 shows two
words that varied quite a bit over the 12-month period, the hashtag
“#blacklivesmatter”, and the root “democra-”.</p>
      <p>Figure 4 shows each of the five words most used across the year,
and how their usage changes from month to month for each cluster.
The five words most influential in distinguishing the clusters turn
out to be not heavily used, so the illustrations of these are not
interesting and have been omitted due to space concerns.
5.2</p>
    </sec>
    <sec id="sec-8">
      <title>Comparing monthly runs to the yearly run</title>
      <p>To compare monthly data to year data we too two approaches;
comparing influential words in creating cluster and examining the
Jaccard similarity coeficient of each month’s most frequently used
words to the year’s most frequently used words.</p>
      <p>To explore how the word use influenced cluster creation each
month and over the entire year we examined the words identified
by AutoClass as influential in determining cluster membership. For
each month of the collection period, the clustering module created
a new arrangement of accounts (clusters) and word frequency data
about how those clusters were determined.</p>
      <p>The influential words were determined by AutoClass in its
repeated trial process. They are the words of which their use, or lack
of use, were highly influential in determining which cluster an
account was placed. While these words were important to understand
how a cluster is created, they were not useful in examining how
word use or the clusters themselves change over time.</p>
      <p>
        We also utlized the Jaccard similarity coeficient [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], or
intersection over union, of each set of frequently used words compared to
the overall (year) frequently used words. This coeficient gives a
measure of how similar two sets are to each other. A coeficient of
1.0 indicates the sets are identical, and a coeficient of 0.0 indicates
they have no elements in common.
To understand how words change over time, we refer to Table 3 and
Figure 2. These data are useful in understanding how words change
from month to month and from the aggregate year of collection.
      </p>
      <p>May and August stand out as the only months the word “we” is
not the most-used word. In May it is second, and in August, third.
“we”, “teach.*”, and “school.*” are always the top three frequently
used words in every month, which is expected as the accounts
captured are educators and partially validates our account selections.
The word “we” was considered a moral word, indicating belonging,
and confirms the premise that teachers are using Twitter to make
moral statements. The appearance of other moral words (“just.*”,
“love”, “need”, “know”) further validate this conclusion.
teach.*
0
0
0
0
0</p>
      <p>Figure 3 shows two specific words that varied quite a bit over
the 12-month period, the hashtag “#blacklivesmatter”, and the root
“de-mocra.*”. The surge in July in some clusters may reflect reported
police killings of African Americans that month and subsequent
increases in protests (not a topic for all the teacher tweeters); the
surge of “democra.*” towards the end of the year might be a
reflection of the U.S. Presidential election.</p>
      <p>To understand how the clusters change from month to month,
we looked at the influential words used by AutoClass to determine
monthly and yearly cluster membership. There was little
correlation between the words that influence the creation of the year
clusters and the monthly clusters as indicated by the set similarity
coeficient and by visual inspection. While these clusterings and
inlfuential words were useful for creating clusters and seeing how the
monthly clustering changes, they were not useful in understanding
how word usage changed across time. That is, they were useful in
creating clusters but not in understanding them.</p>
    </sec>
    <sec id="sec-9">
      <title>7 FUTURE WORK</title>
      <p>There are several areas where TCCS and this research could be
continued. Herein we used pre-selected words of interest, we focused
on teachers on Twitter, and we have not traced topics through
clusters over time.</p>
      <p>Our research used a set of pre-selected terms related to education
and statements of morality by educators. TCCS supports alternate
word lists and the use of the most frequently used words for building
the linguistic signatures. This approach could provide more insight
into how the words and language change over time and potentially
predict emerging clusters of accounts.</p>
      <p>There is no requirement Twitter with TCCS or educator accounts.
TCCS supports any form of text input from similar social media or
other platforms. While Twitter is heavily used by teachers, we may
ifnd in the future that these conversations move to other platforms.
TCCS is easily adaptable to accommodate these new technologies.</p>
      <p>We fixed the clustering module (AutoClass) to five (5) clusters
and 50,000 trials to determine the clustering. These were selected
based on empirical study and experience. AutoClass allows for
determining the “best” number of clusters automatically. Given the
resource requirements of 50,000 trials and an unlimited number
of cluster possibilities, we did not attempt this configuration and
leave it as a future research question.</p>
      <p>There are other methods of looking at word usage and clusters
such as Dynamic Topic Modeling and Latent Dirichlet Allocation
(LDA) that we did not use in this work. These techniques could
be fruitful in validating the manual topic assignment by visual
inspection or be useful in other ways. Given our larger research
question was about moral statements by educators, we leave these
approaches to possible future work.</p>
      <p>Lastly, in this research we made no attempt to map the themes of
clusters through time. That is we did not classify the language used
within a cluster during one month and attempt to find the same
thematic language in a cluster in the next month. The data collected
and processed via TCCS is clearly useful for this thematic mapping
and tracking, we pose here that this is possible, but not yet done.
This extension of TCCS, full temporal topic tracing, would add
meaningful capabilities for the broader research questions about
how the conversation changes over time.</p>
    </sec>
  </body>
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