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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Towards a Living Lab to support evidence-based educational research and innovation</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Adolfo Ruiz-Calleja</string-name>
          <email>adolfo@tlu.ee</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Mar´ıa Jesu´s Rodr´ıguez-Triana</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Luis P. Prieto</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Katrin Poom-Valickis</string-name>
          <email>katrinpv@tlu.ee</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Tobias Ley</string-name>
          <email>tley@tlu.ee</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Tallinn University</institution>
          ,
          <addr-line>Narva mnt 29 - 10120, Tallinn</addr-line>
          ,
          <country country="EE">Estonia</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>Living Labs represent a promising approach to bridge the gap between evidence-based educational research and sustained innovation. This position paper presents our initial work related to educational Living Labs. It describes a model of the research and innovation processes that we aim to support. It also presents the preliminary results of a pilot study in which a Living Lab supported a researcher and two teachers to introduce Learning Analytics in their classroom.</p>
      </abstract>
      <kwd-group>
        <kwd>Living Lab</kwd>
        <kwd>educational innovation</kwd>
        <kwd>evidence-based research</kwd>
        <kwd>innovation adoption</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1 Introduction</title>
      <p>During the last few years, we have witnessed the rise of Learning Analytics (LA).</p>
      <p>
        This emerging field promotes the collection, managing, and processing of
educational data to understand and improve learning processes [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. Many researchers
adopted LA and foresee how it can be useful for educational practitioners to
enhance evidence-based reflection and decision making. However, educational
practitioners are far from embracing LA as a technology to assess innovations
and make decisions in the learning processes they orchestrate [
        <xref ref-type="bibr" rid="ref10">10, 19</xref>
        ].
      </p>
      <p>
        One of the barriers that hinder LA adoption by practitioners is the need for
a cultural change towards more evidence-based decision making [
        <xref ref-type="bibr" rid="ref14">14, 19</xref>
        ].
Educational practitioners could be influenced by researchers but it is typically the case
that these communities are not so well connected. In fact, even if researchers
and practitioners may share common interests, it is not easy to coordinate their
activities so that educational research and innovation processes feed back to
each other. Another adoption barrier is the lack of guidance and support for
practitioners to carry out the data collection, managing, and processing.
Currently, it is typical that a Learning Management System (LMS) gathers data
automatically, which is later on processed and analyzed without much teacher
intervention. In this sense, technical, theoretical and practical support should
be offered to pave the way for practitioners to adopt LA technologies. This is
especially important in situations where multi-modal LA are considered, as the
active participation and knowledge of teachers is often required (e.g., [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ]).
      </p>
      <p>Copyright © 2017 for the individual papers by the papers' authors. Copying permitted for private and academic purposes. This volume is published and copyrighted by its editors.</p>
      <p>We propose a Living Lab approach in order to overcome these two issues.</p>
      <p>
        Living Labs are user-centred open-innovation ecosystems that integrate research
and innovation processes [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. Our proposal is to exploit Living Labs as adaptable
platforms where researchers and practitioners collaborate to carry out
evidencebased research and innovation on educational processes. Additionally, we also
understand Living Labs as settings to be researched on their own, that allow us to
get further insight into evidence-based research and innovation processes. Thus,
our proposal uses Living Labs to support educational research and innovation
processes while collecting data about the innovation process itself.
      </p>
      <p>The rest of this position paper further describes our proposal. Section 2
presents the state of the art regarding Living Labs for education. Section 3
describes the research and innovation processes that we intend to support with
Living Labs. Then, section 4 briefly describes a preliminary pilot study that
is being carried out at Tallinn University. Finally, section 5 summarizes the
implications and future work in this research line.</p>
    </sec>
    <sec id="sec-2">
      <title>2 Living Labs for educational research and innovation</title>
      <p>
        There is still a gap between educational research and innovations in schools. Some
of the research in educational and cognitive science does not find its way into
school practice. At the same time, innovations that are introduced in classrooms
are often not evidence-based, meaning that their effectiveness is not empirically
tested. Moreover, out of the many successful pilots that research on how ICT is
best employed in learning, only a few are able to be sustained [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. Our claim is
that this problem has to do with the ineffectiveness of how research and
innovation are connected in education. There is currently a large gap between research
and the practices that lead to sustainable change. In fact, in a recent policy
communication [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] it is strongly suggested to design strategies for a common
understanding between researchers and practitioners. They also propose an
interesting model that is built on the ideas of a strong interaction of basic and
applied research and co-creation with societal stakeholders.
      </p>
      <p>
        This gap between research and sustained innovation is not exclusive to
education. In order to overcome it in different domains, Living Labs were proposed
as “open innovation environments in real-life settings in which user-driven
innovation is the co-creation process for new services, products, and societal
infrastructures” [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ]. Living Labs have been exploited to support open research
projects where stakeholders played a key role [
        <xref ref-type="bibr" rid="ref11 ref8">8, 11</xref>
        ]. In other cases, they are
simply used as a way to gather and structure data that can potentially be
exploited by researchers [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ]. In the education domain, there have been attempts to
apply such approaches [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ], although they focused more on computing and user
experience rather than on facilitating evidence-based educational innovation per
se. With the advent of big data and LA, there is a resurgence of the interest in
large-scale approaches to educational data gathering and innovation that
leverage these new possibilities (greater ICT penetration, better instrumentation of
learning software to gather traces, availability of wider variety of sensors and
other alternative data sources) for the improvement of education in authentic
settings (e.g., [
        <xref ref-type="bibr" rid="ref15 ref4">4, 15</xref>
        ]).
      </p>
      <p>
        However, as we know from many successful (and not-so-successful) cases of
adoption of LA [
        <xref ref-type="bibr" rid="ref10 ref14">10, 14, 19</xref>
        ] and teacher inquiry [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ], such change in the everyday
practices of our classrooms are fraught with difficulties: from the resistance to
changes in the local culture of teachers and learners, to issues of institutional
leadership, the difficulties of assessing the impact of analytics innovations or the
rigid time and effort constraints that characterize the hectic life of schools and
universities. The added difficulties of achieving enough data literacy for teachers
and students to collect, analyze or interpret LA, or of fulfilling such analytics
processes in an ethical and privacy-conscious manner, highlight even further the
need for specific support to conduct such innovation processes in a Living Labs
kind of setting.
      </p>
    </sec>
    <sec id="sec-3">
      <title>3 Envisioned support offered by a Living Lab</title>
      <p>
        In order to understand the support that a Living Lab should provide, we firstly
gathered data from local teachers that work at Tallinn University. Teachers that
had experience in LA were firstly interviewed and, later on, we organized a focus
group with a broader group of teachers. After that, we reviewed the literature
related to Design Based Research [17] and informal learning at the workplace
[
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] to better understand the relationships between research processes and
adoption of innovations. After this exploratory phase, we propose the model depicted
in Figure 1 -which represents the innovation and adoption processes- to be
supported by Living Labs.
      </p>
      <p>
        The model depicted in Figure 1 defines several phases and arranges them
into two iterative cycles. The first cycle includes phases related to an
educational research process, as defined by the Design Based Research [17]: Problem
Understanding and Shared Vision; Intervention and Evaluation Design;
Enactment; Evaluation and Reflection. The second cycle includes phases
related to scaling up informal learning at workplace, as defined by [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ]: Reflection;
Dissemination; Social Validation; Use of Collective Knowledge and Enga
gement. We can see that these two cycles are interconnected: the reflection that
emerges in the research process should be disseminated and validated by a bigger
community of teachers; at the same time, this social validation may engage new
teachers to participate in further iterations of the research process.
      </p>
      <p>Our Living Lab also approach entails an open set of tools to support the
model depicted in Figure 1. Some of these tools will be general-purpose, such
as collaborative text editors or forums; others will be purpose-specific, such as
collaborative meaning-making tools or data repositories. Additionally, a data
infrastructure is needed in order to coordinate all these tools and to share data
and learning artifacts among them. This infrastructure should also collect data
related to the use of the different applications, which can then be analyzed in
order to assess the research and innovation process that occur in the Living Lab.</p>
      <p>The support of evidence-based research also adds further requirements. First,
some guidance will be needed in the Intervention and evaluation design
for researchers and teacher to introduce LA techniques in the classroom. These
guidelines should support them to take decisions related to LA, such as how
to collect data, how to integrate it or ethical considerations. Data collection
and processing applications will be required to enhance the Enactment and
Evaluation phases. The data collected during the Enactment phase should also
be disseminated to a larger group during the Dissemination phase for them to
be able to validate it later on.</p>
    </sec>
    <sec id="sec-4">
      <title>4 Preliminary pilot study</title>
      <p>We are currently carrying out a preliminary study pilot where a Living Lab
supports a researcher and two teachers to introduce and adopt LA techniques
into a course. The course is “Research Methods” and is taught at master level in
Tallinn University. The researcher has broad experience in LA and in qualitative
and quantitative research methods. Regarding the teachers, they are experienced
teachers and also familiar with LA.</p>
      <p>For this pilot study, we are using GRAASP1 as a technical platform to
support the lifecycle depicted in Figure 1. GRAASP is a knowledge management
system used both for learning and for supporting communities of practice [20]. It
integrates several well-known applications and provides data management and
processing functionalities that have already been used for LA [22, 21].
Additionally, Google Drive2 is used as a way to create and share documents between the
researcher, the teachers, and the students, and as a data gathering tool
(questionnaires sent to the students during the course).</p>
      <p>As the researcher and the teachers knew each other beforehand, the
engagement phase and the creation of the working group were easy processes. In
fact, they discussed the problem face to face to reach a shared vision. Hence,
our support with GRAASP focussed on the Intervention and Evaluation
Design, Enactment, Evaluation and Reflection phases. As the Intervention
and Evaluation Design phase is the only one that has been completed as of
this writing, the rest of this section will only focus it.</p>
      <p>
        We embedded an evaluation framework into GRAASP to support the Interv
ention and Evaluation Design phase. The main idea was to propose a
questionnaire that guided the researcher and the teachers during the following
phases. The questionnaire was based on the Hopscotch model [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ] and on
frameworks of LA teacher-led innovations [
        <xref ref-type="bibr" rid="ref7">18, 7</xref>
        ] (it can be accessed at https:
//goo.gl/fvFm0b ). The support provided by GRAASP allowed the researchers
and the teachers to answer the questions collaboratively, thus encouraging their
shared understanding about the answers.
      </p>
      <p>We did not impose any restriction on the users (the researcher and the
teachers) regarding how to use GRAASP or the questionnaire. They decided that the
researcher would first go through the questions and the teachers would later on
enrich the answers or provide another point of view if needed. The three users
interacted with the questionnaire without any remarkable problem. We recorded
the interactions between the users and the questionnaire using the think aloud
protocol. Additionally, we took notes about any relevant incident when the users
were using GRAASP. When the Intervention and Evaluation Design phase
finished, we interviewed the users about their experience.</p>
      <p>Up to now, we obtained some preliminary findings from the data we collected.
Some of the comments invited us to further reflect on our approach to the Living
Lab. We imposed how practitioners should behave and which technology they
should use. Regarding the technology, future versions of the Living Lab should
integrate applications that are already in use by the practitioners, thus enhancing
the Living Lab adoption. Regarding our model, its current version considers that
the practitioners design the intervention and the evaluation before collecting
any data. However, it is sometimes the case that some data is unsystematically
collected and analyze later on. There should, hence, be room for a posteriori
analyses of previous experiences that can trigger complete loops in the future.
1 http://graasp.eu
2 http://drive.google.com/</p>
      <p>Some other comments were related to the questionnaire, which can be
grouped into three main aspects. First, additional guidance is needed to
answer the questions, especially those where the users are invited to reflect on the
data gathering and processing techniques. Sometimes it is not clear for them
why some questions are relevant, what are their answers going to be used for
or even what are possible answers (e.g., what are possible data gathering
techniques?). Second, the questionnaire should be simplified and some questions
should be merged (e.g., questions related to the goals or the ones related to
similar innovation processes). Third, the users would like to count on evaluation and
interventions designs, so that they can find examples in other related research
works or innovation processes that aimed for similar goals.</p>
    </sec>
    <sec id="sec-5">
      <title>5 Conclusions and future work</title>
      <p>This paper describes our vision towards a Living Labs to fill in the gap between
educational research and innovation sustainability. We propose a model to
support the collaboration of researchers and teachers for evidence-based educational
research and innovation. We also presented an ongoing preliminary pilot study
and several preliminary lessons learned.</p>
      <p>We envision Living Labs as complex learning ecosystems. From the
theoretical point of view, we understand Living Labs as a mix of two worlds: they
combine research processes, needed to propose and assess educational innovations;
and workplace learning processes, needed for teachers to adopt these
innovations. From the technical point of view, Living Labs are open ecosystems where
different applications and technologies can coexist. A software infrastructure will
also be required to orchestrate the different technologies involved and to collect
data from participants’ behavior. From a practical point of view, we can expect
cultural constraints from the teachers’ community when adopting innovations.</p>
      <p>In addition to the pilot presented in section 4, six additional ones will be
carried out during 2017. These pilots will cover the whole lifecycle presented in
Figure 1. For these new pilots, we will collaborate with Estonian primary school
teachers who are not so familiar with LA to introduce new methodologies in
their classrooms. Then, we aim to explore how Living Labs can be exploited to
support innovation processes that scale up from the classroom to educational
institutions and even to national policy level.</p>
    </sec>
    <sec id="sec-6">
      <title>Acknowledgements</title>
      <p>This research has been partially funded by the European Union in the context of
CEITER and the Next-Lab (Horizon 2020 Research and Innovation Programme,
grant agreements no. 669074 and 731685).
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18. M. J. Rodr´ıguez-Triana, A. Mart´ınez-Mon´es, and S. Villagr´a-Sobrino. Learning
Analytics in Small-scale Teacher-led Innovations: Ethical and Data Privacy Issues.</p>
      <p>Journal of Learning Analytics, 3(1):43–65, 2016.
19. Y.-S. Tsai and D. Gasevic. Learning analytics in higher education—challenges and
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