<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Archiving and Interchange DTD v1.0 20120330//EN" "JATS-archivearticle1.dtd">
<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Knowledge-driven Support for Reminiscence on Companion Robots</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Luigi Asprino</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Aldo Gangemi</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Andrea Giovanni Nuzzolese</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Valentina Presutti</string-name>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Alessandro Russo</string-name>
        </contrib>
      </contrib-group>
      <fpage>51</fpage>
      <lpage>55</lpage>
      <abstract>
        <p>In this paper we present our work towards the development of an application for personalized reminiscence therapy in people with dementia. The reminiscence process aims at recalling personal memories by combining user-speci c knowledge, dialogue-based human-robot interaction and multimedia content. The application is part of a robotic software framework for companion robots, investigated in the EU MARIO project and under evaluation in di erent dementia care settings.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>our approach, with a knowledge base (KB) that stores user-speci c information
and supports dialogue-based interaction tasks, from basic language generation to
language understanding. Ontologies enable a formal de nition and
conceptualisation of domain knowledge. With respect to conventional database models,
ontology models and their instantiation are independent of speci c data modeling
strategies or implementations, fostering reusability and interoperability across
heterogeneous applications. In addition, reasoning techniques can be used to
perform inference on both the schema and the data, so as to entail implicit
information and derive new information from existing knowledge.
2</p>
    </sec>
    <sec id="sec-2">
      <title>Related Work</title>
      <p>
        As discussed in [
        <xref ref-type="bibr" rid="ref4 ref7">7, 4</xref>
        ], existing systems for supporting reminiscence aim at
improving traditional practice and basically consist of software applications,
deployed on desktop/laptop computers or tablets, that act as personalised
multimedia systems for the storage and retrieval of digital reminiscence materials. The
interaction is limited to the selection of digital items and access to the system is
mediated by caregivers, who initiate and prompt conversation with the patient.
Recent works have focused on conversational agents. In [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] the authors report on
the positive feedbacks gathered from a pilot study, performed using a
Wizard-ofOz setup, where a natural language interface was used for reminiscence. Strongly
related to our approach, Wilks et al. present a prototypical implementation of a
dialogue system for reminiscing about images [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ]. The system builds on a KB for
storing images and related information, and relies on dialogue management for
interacting with the user through a virtual companion avatar. Shi and Setchi
focus on supporting reminiscence through ontology-based information retrieval [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ].
The approach enables the retrieval of personalised life events using a query
expansion algorithm over user-oriented ontologies and background knowledge.
3
      </p>
    </sec>
    <sec id="sec-3">
      <title>Reminiscence Support</title>
      <p>
        The reminiscence application, whose reference architectural model is shown in
Fig. 1, aims at supporting so-called simple reminiscence [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ], based on a
conversational approach and highly focused memory triggers such as photographs.
Knowledge Base Support. Reminiscence relies on the availability of
userspeci c factual knowledge, gathered from family members and caregivers. To
represent this heterogeneous information, speci c ontology modules were
designed as part of the MARIO Ontology Network (MON)5, a set of interconnected
OWL ontologies at the heart of the shared KB underlying the overall robotic
applications ecosystem. Reminiscence ontology modules address the need of
representing persons' biographic information, family/social relationships, life events
and multimedia objects (e.g., digital images) along with their association with
persons, places and life events. While biographic information covers basic data
5 http://www.ontologydesignpatterns.org/ont/mario/
(e.g., rst/last name, birth date and hometown), family and social relationships
enable the de nition of a social graph for the PWD.
      </p>
      <p>
        The de nition of life events relies on the time-indexed situation ontology
design pattern6 and includes event participants, the location where the event
took place, and a temporal dimension, to represent events that occurred in a
speci c date (e.g., a marriage) or over a period of time (e.g., attendance to
college). Speci c life events and their properties are explicitly modeled as frames,
to cover typical domains including work and education (e.g., school attendance
and working experiences), personal and family events (such as a marriage and the
birth of a child), and living and travel experiences. A frame provides a schema
for conceptualising the description of an event type and its participants in terms
of frame elements or semantic roles [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. For example, a marriage involves two
persons participating as partners, and takes place in a speci c location and date.
Similarly, a birth event includes an o spring (the person that was born) and
involves two persons as mother and father, along with the birth place and date.
      </p>
      <p>The association between media objects and other entities relies on a semantic
tagging approach, as de ned in a tagging ontology module designed so that any
object (including frames or even named graphs) can be used to categorise or
describe the entity being tagged. This allows to de ne, for example, life events
and persons as tags for an image, in addition to simple properties expressing
where and when a photo was taken.</p>
      <p>Authoring Tool. A Web-based Authoring Tool supports caregivers and
family members in the process of building user-speci c knowledge, centered around
user's pro le, family/social relationships and life events. It also enables the
provision and tagging of multimedia objects, and is responsible for storing the
gathered data in the knowledge base.</p>
      <p>Reminiscence Sessions. The Reminiscence Manager is responsible for
engaging the patient in the reminiscence process exploiting the available knowledge.
A dialogue-based reminiscence session is driven by an extensible repertoire of
interaction patterns, that allow prompting the user through speci c questions,
6 http://ontologydesignpatterns.org/wiki/Submissions:TimeIndexedSituation
associated with media objects such as images that are contextually shown on
the touchscreen available onboard the robot. An interaction pattern consists of:
(i) a precondition, with constraints expressed as queries over the knowledge base,
de ning under which conditions the prompting question can be used; (ii) a
parametric prompting question to be used for triggering reminiscence, represented as
a partially-formulated question template containing variables to be instantiated;
(iii) one or more queries over the knowledge base providing a binding for the
variables in the prompting question. Targeted questions are de ned to cover the
aforementioned knowledge elements, including life event types, people and tagged
media objects. As informally shown in Fig. 2, given a photo with information
on where it was taken, and who appears in the picture, examples of
parametric prompting questions that also exploit family/social relationships include \Is
that your {familyRelationship} {personName} in the photo with you?" or \That's
you {patientName} in the photo with your {familyRelationship} {personName}.
Where was this taken?". Similarly, the association between photos and life events
can be exploited to formulate questions about the event. Assuming, for
example, that there is a marriage event where the PWD is one of the partners,
prompting questions such as \ {patientName}, you got married to {partnerName}
in {eventDate}. Where did you get married?" can be formulated.</p>
      <p>
        Currently, prompting questions assume a speci c, known answer, from a
simple positive/negative answer to speci c persons, places, dates or events. This
constrains the language interpretation domain and understanding capabilities
are exploited to check user's answer and then either providing the patient with
intermediate hints or the expected answer, or moving to the next question. The
selection of the interaction patterns is a dynamic process, driven either by
patient's replies or by traversing the links in the knowledge graph on the basis of
the dialogue context and history. So, for example, a question about when a photo
was taken can be followed by a question concerning a person that appears in the
picture, and then move to a life event where the person participated in, and so
on, exploiting the properties in the represented entities and the semantic roles
in the represented frames. The additional complexity coming from open-ended
questions (e.g., \How was your wedding day?") that aim at stimulating
conversation is under investigation. In this case, the understanding capabilities focus
on the recognition of named entities (e.g., mentioned people or places) and the
detection of frames matching with life events, exploiting the machine reading
capabilities provided by FRED [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] and the linguistic resources made available
by the Framester hub [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] and its integration with the MON and KB.
4
      </p>
    </sec>
    <sec id="sec-4">
      <title>Conclusions and Future Work</title>
      <p>The reminiscence application we presented will be deployed for validation as part
of the MARIO software framework on eleven Kompa-2 robots that are currently
being trialled for acceptability with patients in di erent dementia care settings
in Ireland, the UK and Italy. Initial validation steps, supervised by caregivers,
aim at qualitatively evaluating the approach in real-world settings. Gathered
feedbacks and trial results will drive the evolution of the application to enable
the robot to undertake reminiscence sessions in an unsupervised and autonomous
way. Ongoing and future work includes the ability to acquire factual knowledge
from the conversational interaction with the user, as well as the introduction of
sentiment analysis capabilities to assess emotional aspects and identify triggers
generating positive feelings to be favoured in reminiscence.</p>
      <p>Acknowledgments. The research leading to these results has received funding from
the European Union Horizon 2020 { the Framework Programme for Research and
Innovation (2014-2020) under grant agreement 643808 Project MARIO \Managing
active and healthy aging with use of caring service robots".</p>
    </sec>
  </body>
  <back>
    <ref-list>
      <ref id="ref1">
        <mixed-citation>
          1.
          <string-name>
            <surname>Dethlefs</surname>
            ,
            <given-names>N.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Milders</surname>
            ,
            <given-names>M.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Cuayahuitl</surname>
            ,
            <given-names>H.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Al-Salkini</surname>
            ,
            <given-names>T.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Douglas</surname>
            ,
            <given-names>L.</given-names>
          </string-name>
          :
          <article-title>A natural language-based presentation of cognitive stimulation to people with dementia in assistive technology: A pilot study</article-title>
          .
          <source>Inform Health Soc Care</source>
          pp.
          <volume>1</volume>
          {
          <issue>12</issue>
          (
          <year>2017</year>
          )
        </mixed-citation>
      </ref>
      <ref id="ref2">
        <mixed-citation>
          2.
          <string-name>
            <surname>Gangemi</surname>
            ,
            <given-names>A.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Alam</surname>
            ,
            <given-names>M.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Asprino</surname>
            ,
            <given-names>L.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Presutti</surname>
            ,
            <given-names>V.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Recupero</surname>
            ,
            <given-names>D.R.</given-names>
          </string-name>
          : Framester:
          <string-name>
            <given-names>A Wide</given-names>
            <surname>Coverage Linguistic Linked Data Hub</surname>
          </string-name>
          , pp.
          <volume>239</volume>
          {
          <issue>254</issue>
          (
          <year>2016</year>
          )
        </mixed-citation>
      </ref>
      <ref id="ref3">
        <mixed-citation>
          3.
          <string-name>
            <surname>Gangemi</surname>
            ,
            <given-names>A.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Presutti</surname>
            ,
            <given-names>V.</given-names>
          </string-name>
          ,
          <string-name>
            <given-names>Reforgiato</given-names>
            <surname>Recupero</surname>
          </string-name>
          ,
          <string-name>
            <given-names>D.</given-names>
            ,
            <surname>Nuzzolese</surname>
          </string-name>
          ,
          <string-name>
            <given-names>A.G.</given-names>
            ,
            <surname>Draicchio</surname>
          </string-name>
          ,
          <string-name>
            <given-names>F.</given-names>
            ,
            <surname>Mongiov</surname>
          </string-name>
          ,
          <string-name>
            <surname>M.</surname>
          </string-name>
          :
          <article-title>Semantic Web Machine Reading with FRED</article-title>
          .
          <source>Semantic Web Preprint</source>
          , to appear (
          <year>2016</year>
          )
        </mixed-citation>
      </ref>
      <ref id="ref4">
        <mixed-citation>
          4.
          <string-name>
            <surname>Lazar</surname>
            ,
            <given-names>A.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Thompson</surname>
            ,
            <given-names>H.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Demiris</surname>
          </string-name>
          , G.:
          <article-title>A systematic review of the use of technology for reminiscence therapy</article-title>
          .
          <source>Health Educ Behav</source>
          <volume>41</volume>
          (
          <issue>1 Suppl)</issue>
          ,
          <year>51S</year>
          {
          <fpage>61S</fpage>
          (
          <year>2014</year>
          )
        </mixed-citation>
      </ref>
      <ref id="ref5">
        <mixed-citation>
          5.
          <string-name>
            <surname>Marti</surname>
            ,
            <given-names>P.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Bacigalupo</surname>
            ,
            <given-names>M.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Giusti</surname>
            ,
            <given-names>L.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Mennecozzi</surname>
            ,
            <given-names>C.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Shibata</surname>
            ,
            <given-names>T.</given-names>
          </string-name>
          :
          <article-title>Socially Assistive Robotics in the Treatment of Behavioural and Psychological Symptoms of Dementia</article-title>
          .
          <source>In: The First IEEE/RAS-EMBS International Conference on Biomedical Robotics and Biomechatronics</source>
          . pp.
          <volume>483</volume>
          {
          <issue>488</issue>
          (
          <year>2006</year>
          )
        </mixed-citation>
      </ref>
      <ref id="ref6">
        <mixed-citation>
          6.
          <string-name>
            <surname>Shi</surname>
            ,
            <given-names>L.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Setchi</surname>
          </string-name>
          , R.:
          <article-title>Ontology-based personalised retrieval in support of reminiscence</article-title>
          .
          <source>Knowledge-Based Systems 45</source>
          ,
          <fpage>47</fpage>
          {
          <fpage>61</fpage>
          (
          <year>2013</year>
          )
        </mixed-citation>
      </ref>
      <ref id="ref7">
        <mixed-citation>
          7.
          <string-name>
            <surname>Subramaniam</surname>
            ,
            <given-names>P.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Woods</surname>
            ,
            <given-names>B.</given-names>
          </string-name>
          :
          <article-title>Towards the Therapeutic Use of Information and Communication Technology in Reminiscence Work for People with Dementia: a Systematic Review</article-title>
          .
          <source>Int. J. Comput. Healthc</source>
          .
          <volume>1</volume>
          (
          <issue>2</issue>
          ),
          <volume>106</volume>
          {
          <fpage>125</fpage>
          (
          <year>2010</year>
          )
        </mixed-citation>
      </ref>
      <ref id="ref8">
        <mixed-citation>
          8.
          <string-name>
            <surname>Wilks</surname>
            ,
            <given-names>Y.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Catizone</surname>
            ,
            <given-names>R.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Worgan</surname>
            ,
            <given-names>S.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Dingli</surname>
            ,
            <given-names>A.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Moore</surname>
            ,
            <given-names>R.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Field</surname>
          </string-name>
          , D., Cheng, W.:
          <article-title>A Prototype for a Conversational Companion for Reminiscing About Images</article-title>
          .
          <source>Comput. Speech Lang</source>
          .
          <volume>25</volume>
          (
          <issue>2</issue>
          ),
          <volume>140</volume>
          {
          <fpage>157</fpage>
          (
          <year>2011</year>
          )
        </mixed-citation>
      </ref>
      <ref id="ref9">
        <mixed-citation>
          9.
          <string-name>
            <surname>Woods</surname>
            ,
            <given-names>B.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Spector</surname>
            ,
            <given-names>A.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Jones</surname>
            ,
            <given-names>C.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Orrell</surname>
            ,
            <given-names>M.</given-names>
          </string-name>
          ,
          <string-name>
            <surname>Davies</surname>
            ,
            <given-names>S.:</given-names>
          </string-name>
          <article-title>Reminiscence therapy for dementia</article-title>
          .
          <source>Cochrane Database Syst Rev (2)</source>
          (
          <year>2005</year>
          )
        </mixed-citation>
      </ref>
    </ref-list>
  </back>
</article>