Knowledge Management through Organizational
                    Semantic Webs

                                    Rose Dieng-Kuntz 1
       1 INRIA Sophia Antipolis, 2004 route des lucioles 06902 Sophia Antipolis, France

                            rose.dieng@sophia.inria.fr



Abstract

We shall present our approach for knowledge Management, based on materialization
of organizational memories through organizational semantic webs. Such an approach
relies on building and reasoning on ontologies describing the main concepts shared in
a domain knowledge.
Such ontologies enable to associate semantic annotations to resources (persons,
documents, software, services) constituting the organizational memory.
We will analyse the hypotheses underlying this approach and we will study several
scientific problems to be solved from ontology and annotation viewpoints:
     • cooperative building and enrichment of an agreed ontology from human
          sources or from heterogeneous information sources such as textual docu-
          ments or databases,
     • semi-automatic creation of annotations on the organizational sources from
          heterogeneous sources,
     • ontology-guided search and ontologuy-guided resource composition,
     • evolution of the organizational semantic web...
This approach will be illustrated by several scenarios and several concret applica-
tions:
     • project memory for a professional community (illustrated in automotive sec-
          tor),
     • experiment memory for a scientific community (illustrated by a memory of
          experiments of biologists),
     • support to cooperative work (illustrated by support to cooperative reasoning
          in a health network),
     • support to watch (illustrated by watch in building sector),
     • competence management (illustrated by inter-firm skills cartography in the
          telecommunication domain).