Nurses Communication Practices When Using Technologies




                                      Monica Rian


                        Master student in Health Informatics, NTNU

       The project examines the communication practices of nurses in a
       rheumatology department of a large hospital when they are using
       technologies (Electronic Patient Record, medication information etc)
       while talking to patients on the phone. The project addresses three main
       questions: 1) what characterizes the nurses’ communication practices?;
       2) in which ways are they using the technology?; 3) how di they
       perceive their own health communication and use of technology? The
       methodology includes field studies, video recordings of callback
       consultations and interviews with the nurses. 6 nurses accepted to
       participate in the study, and 21 video recordings were included. The
       project will result in a master thesis, and is part of the umbrella project
       “Smart Digital Health Communication” at the Health Informatics
       Research Group at the Faculty of Medicine and Health Sciences,
       NTNU.




Copyright © 2017 by the paper's authors. Copying permitted for private and academic
purposes. In: H. Gilstad, S. Khodambashi, J. Bjerkan (eds.):
Proceedings of the 4th European Workshop on Practical Aspects of Health Informatics (PAHI
2017), Levanger, Norway, MAY-2017, published at http://ceur-ws.org