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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Web Application to Manage and Improve Software Development Projects by SEMAT Essence</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Yuichiro Senzaki</string-name>
          <email>yuitiro.senzaki@ruri.waseda.jp</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Siyuan Liu</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Hironori Washizaki</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Yoshiaki Fukazawa</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Hiroshi Kobayashi</institution>
          ,
          <addr-line>Masaharu Adachi</addr-line>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>System Information Co. Ltd.</institution>
          <addr-line>Tokyo</addr-line>
          ,
          <country country="JP">Japan</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>Waseda University Tokyo</institution>
          ,
          <country country="JP">Japan</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2017</year>
      </pub-date>
      <fpage>38</fpage>
      <lpage>42</lpage>
      <abstract>
        <p>- As part of the rapid advances in software engineering, each year a vast amount of new knowledge and ideas are proposed. However, a gap often arises between new ideas and current methods due to a lack of fundamental theory. To bridge this gap, SEMAT (Software Engineering Methods and Theory) Essence has been proposed as the common ground in software engineering. Using SEMAT Essence, developers can track the progress and health of a project more efficiently from various viewpoints. However, SEMAT Essence has some limitations. In practice, only a few tools implement SEMAT Essence. Most of these tools are problematic and do not sufficiently satisfy the requirements for practical developments. Therefore, we develop a tool called OCMS (Online Checklist Management System), which improves existing tools. An experiment where students manage an ET robot contest project using OCMS confirms its effectiveness and demonstrates that OCMS can help developers improve efficiency.</p>
      </abstract>
      <kwd-group>
        <kwd>Engineering</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>SEMAT
Essence; SEMAT</p>
    </sec>
    <sec id="sec-2">
      <title>The contributions of this paper are:</title>
      <p>INTRODUCTION</p>
      <p>
        Software engineering is a rapidly advancing field. Numerous
methods and practices are proposed each year and incorporated
into current projects. The introduction of these new ideas creates
a gap between the current and new methods [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. To bridge this
gap, SEMAT (Software Engineering Methods and Theory)
Essence has been proposed [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ]. SEMAT Essence, which defines
the set of most useful elements during a development, identifies
the common ground between current and new methods. These
elements called alphas can depict the progress and health of a
development. Although teams can improve their efficiency and
reduce risks using alphas [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ], alphas have limitations. Only a few
tools can be used to practically implement SEMAT Essence in
software development projects. Each tool has issues such as the
inability to support multi-platforms, low customizability, etc.
      </p>
      <p>
        For example, a tool called EssWork Practice Workbench [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ],
which supports SEMAT Essence, can customize SEMAT
Essence’s context to adjust a software project. To check other
items, SEMAT Essence can be added to create a tailored
checklist. This function is useful because SEMAT Essence only
includes minimal items. An organization may have to develop
unique check items to manage a software development project.
This tool is useful, but expansion can be challenging. After
creating a checklist, the progress of a project must be managed.
Thus, it is necessary to verify the results of the checked items
(e.g., whether the item is complete or in progress). Results
verification is beyond the scope of EssWork Practice Workbench.
Hence, other tools are necessary to assess a checklist based on
SEMAT Essence.
      </p>
      <p>To solve these issues and to increase the usability of SEMAT
Essence, we developed a browser-based system that implements
SEMAT Essence. This browser-based system is called OCMS
(Online Checklist Management System). OCMS not only
provides a new choice among existing SEMAT tools, but also
offers novel features based on existing software.</p>
      <p>We propose a new tool called OCMS to manage the
checklist based on SEMAT Essence.</p>
      <p>We confirmed the usefulness of OCMS by conducting
experiments.</p>
      <p>In this paper, we explain SEMAT Essence and its support
tools. Then we propose our tool, OCMS, and subsequently
evaluate it.</p>
      <p>II.</p>
    </sec>
    <sec id="sec-3">
      <title>BACKGROUND</title>
      <sec id="sec-3-1">
        <title>A. SEMAT Essence Overview</title>
        <p>
          SEMAT was founded in 2009. The goal was to
fundamentally change the method for software development. In
the same year, a call for action statement [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ] was written to
explain the existing problems in software engineering, the
rationale for the actions, and suggested solutions [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ]. SEMAT
Essence was created based on this action statement. It defines a
kernel, which includes seven basic elements called alphas, such
as opportunity, stakeholders, requirement, etc. Alphas can be
universally reused in most software projects. Each alpha contains
some states, where each state has a checklist to describe the alpha
status. Using the checklists, the progress and health of a project
can be grasped. Additionally, SEMAT Essence defines a simple
language to describe methods and practices.
        </p>
      </sec>
      <sec id="sec-3-2">
        <title>B. Existing SEMAT Tools and Their Problems</title>
        <p>Previous tools have implemented SEMAT Essence. The rest
of this section introduces three related tools and discusses their
merits and demerits. Additionally, existing problems or
requirements are described.</p>
      </sec>
      <sec id="sec-3-3">
        <title>1) EssWork Practice Workbench</title>
        <p>
          EssWork Practice Workbench [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ] is a development
environment focused on customizing alphas and the state of
SEMAT Essence. It enables SEMAT Essence to be used in more
extensive situations. Organizations often employ a unique
checklist to manage a project’s progress. Although the checklist
may be suitable, it may not be comprehensive. On the other hand,
SEMAT Essence may not fully grasp the elements due to
abstract expressions. Therefore, SEMAT Essence must be
tailored to each project. Practice Workbench can create new
elements to adapt to different projects, but once a project is
initiated, it does not record the state of alphas. In practice,
analyzing historic data is the most crucial method to elucidate
new values.
        </p>
      </sec>
      <sec id="sec-3-4">
        <title>2) Alpha State Explorer</title>
        <p>
          Alpha State Explorer is a tool to help a team track their
project via a simple checklist [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ]. This tool focuses on recording
the state of alphas. Each state of an alpha can be recorded simply,
and all alpha states can be verified via a dashboard. Project
members can easily follow a project’s progress. Each alpha in a
project can be saved individually and the results can be shared
via email to the team.
        </p>
        <p>
          Alpha State Explorer has limitations for practical use. First,
only iPhone and iPad devices are supported. Additionally, this
tool is no longer supported on the latest iOS version [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ]. This
impacts the collaboration among teammates, especially when
multiple platforms are used. Second, sharing is only supported
via email. This means that when a user wants to share a result,
another software program must be deployed, deteriorating user
experience and increasing both time and costs.
        </p>
      </sec>
      <sec id="sec-3-5">
        <title>3) SEMAT Accelerator</title>
        <p>
          SEMAT Accelerator [
          <xref ref-type="bibr" rid="ref9">9</xref>
          ] is a tool that can record the progress
of alphas. Furthermore, progress can be tracked as radar charts
or bar charts. Moreover, compared to the above tools, the most
prominent advantage of Accelerator is the sharing method.
Accelerator is a browser-based program. Thus, a person can
share results with other team members rapidly using one
browser and one account.
        </p>
        <p>SEMAT Accelerator is a good tool to trace the states of
alphas. However, new states and checklist items cannot be added
into alphas and the status of a checklist item cannot be changed.
That is, the status cannot be changed as a project progresses
from unfinished, in progress, and finished. Additionally,
Accelerator only supports to the checklist of SEMAT Essence,
and cannot be extended to other checklists. In practice,
companies always need to combine their own checklist with
SEMAT Essence to manage projects.</p>
        <p>III.</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>PROPOSAL</title>
      <sec id="sec-4-1">
        <title>A. Reqirements</title>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>OCMS should meet the following requirements:</title>
      <p>• OCMS should be applicable to diverse environments.</p>
      <p>The results of SEMAT Essence should be shared rapidly.</p>
    </sec>
    <sec id="sec-6">
      <title>OCMS should be extendable with other checklists.</title>
      <p>Each project should save its own SEMAT Essence results.</p>
    </sec>
    <sec id="sec-7">
      <title>Alphas and states should be customizable.</title>
      <sec id="sec-7-1">
        <title>B. OCMS Overview</title>
        <p>In this chapter, the system structure of OCMS is introduced.
Then a specific example is used to explain how to deploy the
checklist in OCMS to track a development. Finally, the storage
mode of the checklist in OCMS is explained.</p>
        <p>OCMS implements and extends SEMAT Essence. It includes
a dashboard to grasp the overall progress of a project and a
checklist (Fig. 2) to track the progress in detail. Figure 1
overviews OCMS. A web service receives a search request from
a user inquiring about the situation of the current project. The
request is distributed to the service module. The service module
includes the corresponding service to deal with this request. In
this case, the request is processed by a checklist service. The
checklist service then accesses the database to construct a
checklist from the data. Finally, the service module replies to the
user with the checklist.
Figure 2 shows the dashboard of OCMS. In this screen, we
can see the progress of alphas at a glance. For example, you can
see what alpha is advanced or not from previous sprint. Each
state has a score which is calculated by the ratio of achievement
of check items. This score will be described later. States are
color-coded by score. If its score is 100, its color is green.
Similarly, if its score is 0, its color is red. And if its score is not
100 or 0, its color is yellow.</p>
        <p>This screen also shows the description of alphas and the
status to aim. As shown in Figure 2, the alpha of Opportunity
has the description,” The set of circumstances that makes it
appropriate to develop or change a software system.”, and the
goal such as,” A good opportunity is identified addressing the
need for a software-based solution”, or “A good opportunity has
established value”.</p>
        <p>Figure 3 shows the constructed checklist. The columns
denote areas area of concern, alphas, states, and check items
implemented from SEMAT Essence. Other columns are
extended items. They can be saved by the save button, and the
database is updated automatically. Each check item can have
some statuses such as finished or solving. Status influence score
of state. For example, if all check items are finished, the score is
100, and if all the items are solving, its score is 50. In this screen,
you can see more details of alphas or check items. For example,
the reach rate can display the progress of project quantitatively.</p>
        <p>Comments can be used to annotate reminders to other members.
Developers can use this checklist to understand the situation of
the current project. In Fig. 3, the comments, “Broke some rules
during this sprint. In the next sprint, teams should address.” is
added against the check item, “Opportunity identified that could
be addressed by a software-based solution.” In this manner, both
the status of the check item and which product is related to the
check item are determined. Consequently, SEMAT Essence can
be customized, improving its usefulness.</p>
        <p>For instance, if a project manager wants to know the
situation of his project, he can use OCMS to search the checklist
of the current project. Figure 3 also shows part of the results.
Because the reach rate of the cell called identified in column of
state is 83%, the project manager realizes that something is
wrong in the project. Thus, he can continue to use the checklist.
The status that corresponds to a check item called ‘other
stakeholders who share opportunity identified’ is not resolved.
Therefore, the project manager knows that information sharing
with other stakeholders is problematic. In this way, the project
manager can adjust the current and future work to address this
issue.</p>
        <p>OCMS can incorporate additional information. However, we
are planning to increase its extendability. Because OCMS’s
checklist is strongly based on SEMAT Essence, its text cannot
currently be altered. In the future, we plan to implement a
function to add check items or categories. Finally, OCMS will
become a comprehensive tool to manage checklists, especially
tree structure checklists. (A tree structure means that the root
category has some categories, which have unique sub-categories.
Finally, the sub-categories contain the check items.)</p>
      </sec>
      <sec id="sec-7-2">
        <title>C. Contribution</title>
        <p>OCMS implements and extends SEMAT Essence. OCMS has
five advantages. First, compared with Alpha State Explorer,
which only runs on iPhone and iPad, OCMS can span multiple
platforms because it is a web-based application. Second,
compared with EssWork Practice Workbench, which does not
support sharing of the results of SEMAT Essence, OCMS can
share results rapidly in a browser. Third, compared with
EssWork Practice Workbench, which cannot record the results,
OCMS can save the results in a database and analyze historic
data from a database. Forth, compared with Alpha State Explorer,
OCMS can customize the status of a check item as finished,
unfinished, in progress, etc. Fifth, the database design allows
OCMS to be extended to other checklists.</p>
        <p>Table 1 compares OCMS and existing tools. The numbers in
the top row correspond with the chapter of Requirements. ‘Y’
means that the related problem is solved effectively and
efficiently. ‘Y*’ means that the related problem is solved, but not
efficiently. ‘n’ means that the related problem is not solved. For
example, EssWork Practice Workbench can customize alphas. So,
the column is Y. However, the column of saving result is n
because it is not implemented. On the other hand, Alpha State
Explorer is evaluated as Y* in the column of data because data is
shared by email and only used in this tool. OCMS is not only
advantageous compared to existing tools, but it also adds new
features to improve the efficiency.
Two research questions were posed to evaluate OCMS.
•
•</p>
        <p>RQ1: Does OCMS effectively improve a development?
RQ2: Does OCMS suggested in this paper make SEMAT
Essence easier to use?</p>
        <p>To answer these research questions, we conducted an
experiment using OCMS. Four students joined an ET robot
contest as a team for a several months. In this contest, the team
used the same robot, but each member developed unique
software. The team wanted to improve the ease of checking the
project’s progress. Therefore, we introduced SEMAT Essence
and OCMS.</p>
        <p>The students answered the before questionnaire (BQ). Then
each week for a month, the students used OCMS to reflect on the
project. During the experiment, they used OCMS to save the
status of the check items. They denoted what was successful and
what failed during the week. After the experiment, they
completed the after questions (AQ). The students indicated their
agreement with the following statements on a four-point scale
(Strongly agree, Agree, Disagree, and Strongly disagree).
•</p>
        <p>BQ1: I have considered the environment surrounding
software development such as stakeholders in my
development to date.
•
•
•
•
•
•
•
•
•
•
•
•
•</p>
        <p>BQ2: I should consider the surrounding environment
more.</p>
        <p>BQ3: I have developed my software to date by
considering the whole picture of development such as
requests and architectures by tool.</p>
      </sec>
    </sec>
    <sec id="sec-8">
      <title>BQ4: I should consider the whole picture more.</title>
      <p>BQ5: I have developed with awareness of working
efficiently and employing support tools.</p>
      <p>BQ6: I should consider working efficiency and support
tools more.</p>
      <p>AQ1: I am able to develop software while remaining
conscious of the environment surrounding software
development such as stakeholders by tool.</p>
      <p>AQ2: I have noticed specific improvements in the
environment.</p>
      <p>AQ3: I am able to develop software while being
conscience of the whole picture of solution development
such as requests and architectures by tool.</p>
      <p>AQ4: I have noticed specified improvements in the whole
picture.</p>
      <p>AQ5: I am able to develop software while being
conscience of work efficiency, support tools, etc. using
OCMS.</p>
      <p>AQ6: I have noticed specified improvements in work
efficiency and use of support tools.</p>
      <p>AQ7: It is easier to grasp the situation of my project by
OCMS.</p>
      <p>AQ8: OCMS make it easier to use SEMAT Essence.</p>
      <p>Figure 5 shows the questionnaire results. From the answers of
BQ 1~6, although students were conscious of various points in
software development, they hoped for additional improvements.
From the results of AQ 1~6, their conscious improved. Concrete
improvement was observed using SEMAT Essence and OCMS.</p>
      <sec id="sec-8-1">
        <title>B. RQ2: Does OCMS make SEMAT Essence easier to use?</title>
        <p>OCMS made it easier to grasp the situation of a software
development project and to use SEMAT Essence, as
demonstrated by the results of questionnaires AQ7 and 8 in Fig.
5. On the other hand, the experiment with the tool revealed
several issues. Most students said, “The contents of SEMAT
Essence were difficult to understand”. For example, the alpha
for Way of Working has a checklist item, ‘Communication
between members is open and honest’. However, when the
students read this alpha, they thought it meant “how to measure
whether this alpha is achieved”. In this case, the checklist should
define the conditions. The tool should record this definition.</p>
        <p>This experiment has some threats to validity. First, we
introduced SEMAT Essence and OCMS in the middle of the
project. It is possible that the improvement in the development is
due to a different reason such as the participants’ skills evolve as
the project progresses, realizing development efficiency. On the
other hand, our tool was used for part of a project. For a more
accurate evaluation, the experiment should cover a longer time
period and we should conduct a control experiment.</p>
        <p>VI. CONCLUSION</p>
        <p>SEMAT Essence provides a framework to solve the gap
between several software development methods. SEMAT
Essence also can track the progress of project by tracking alphas.
We developed a tool called OCMS, which makes SEMAT
Essence more useful because existing tools have issues in actual
software developments. Herein we examined whether OCMS
makes it easier to implement SEMAT Essence and improve a
software development project. The experiment reveals that
SEMAT Essence and OCMS are more effective for software
development.</p>
        <p>
          In the future, OCMS should be more user-friendly. For
example, the ability to save and display the interpretation of a
checklist item should be added for non-SEMAT experts.
Furthermore, other methods which using SEMAT Essence
should be implemented in OCMS. For example, SEMAT
Essence can be used for root cause analysis [
          <xref ref-type="bibr" rid="ref10">10</xref>
          ]. On the other
hand, we should do more additional case studies. To evaluate
OCMS more fully, additional experiments are necessary.
        </p>
      </sec>
    </sec>
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