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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Neutrosophy, Method of Uncertainties Process Analysis</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Florentin Smarandache</string-name>
          <email>smarand@unm.edu</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Mirela Teodorescu</string-name>
          <email>mirela.teodorescu@yahoo.co.uk</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Math. &amp; Sciences Dept., University of New Mexico 705 Gurley Ave.</institution>
          ,
          <addr-line>Gallup, NM 87301</addr-line>
          ,
          <country country="US">U.S.A.</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Neutrosophic Science International Association</institution>
          ,
          <addr-line>New Mexico</addr-line>
          ,
          <country country="US">USA</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>This paper presents the importance of Neutrosophy theory in order to find a method that could solve the uncertainties arising on process analysis. The aim of this pilot study is to find a procedure to diminish the uncertainties induced by manufacturing, maintenance, logistics, design, human resources. The study is intended to identify a method to answer uncertainties solving in order to support manufacturing managers, NLP specialists, artificial intelligence researchers and businessman in general.</p>
      </abstract>
      <kwd-group>
        <kwd>communication</kwd>
        <kwd>neutrality</kwd>
        <kwd>solving of uncertainties</kwd>
        <kwd>process analysis</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>1. Introduction</title>
      <p>
        This study is the first step of a research that points out the solving of uncertainties in
process analysis. The research is based on Neutrosophy Theory [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ], a new concept of states
treatment with a generous applicability to sciences, like artificial intelligence [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ],[
        <xref ref-type="bibr" rid="ref16">16</xref>
        ].
      </p>
      <p>We believe that such as method would be useful for manufacturing managers, NLP
specialists, artificial intelligence researchers, other scientists interested to find a method of
uncertainties solving.</p>
      <p>The paper is structured as follows: after a brief introduction, section 2 describes the
background related to neutrosophy applicability; section 3 discusses the annotations regarding
neutrosophy theory described in transposed in algebric structures, section 4 presents some
indicators of process stability, section 5 introduces a sample of neutrosophic interpretation on
manufacturing process, and finally section 6 depicts some conclusions and directions for the
future.</p>
    </sec>
    <sec id="sec-2">
      <title>2. Previous work</title>
      <p>According to the neutrosophy theory, the neutral (uncertainty) instances can be
analysed and accordingly, reduced.</p>
      <p>
        There are some spectacular results of applying netrosophy in practical application
such as artificial intelligence [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ]. Extending these results, neutrosophy theory can be applied for
solving uncertainty on other domains; In Robotics there are confirmed results of neutrosophics
logics applying to make decisions when appear situations of uncertainty [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ],[
        <xref ref-type="bibr" rid="ref13">13</xref>
        ].
      </p>
      <p>
        The real-time adaptive networked control of rescue robots is another project that used
neutrosophic logic to control the robot movement in a surface with uncertainties for it [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ].
      </p>
      <p>Starting from this point, we are confidence that neutrosophy theory can help to
analysis, evaluate and make the right decision in the process analysis taking into account all sources
that can generate uncertainty, from human being (not appropriate skill), logistics concept, lack
of information, programming automation process according requirements, etc.</p>
    </sec>
    <sec id="sec-3">
      <title>3. The Fundamentals of Neutrosophy</title>
      <p>The specialty literature reveals that Zadeh introduced in 1965 the degree of
membership/truth (t), the rest would be (1-t) equal to f/ false, their sum being 1, so it was defined the
fuzzy set.
tainty.</p>
      <p>Logistics represents the department that supply the chain just in time (JIT) and just in
place (JIP).</p>
      <p>In case of delivering wrong parts (another code), in the wrong place, parts with
defects, it is obvious that the operator induce at his turn confusion/uncertainty. In this situation it
is a great concern who, what, how to intervene to diminish the confusions/uncertainties.</p>
    </sec>
    <sec id="sec-4">
      <title>4. Indicators for Process Stability Measuring</title>
      <p>In automation systems equipment operate in cycles of time defined as sum of states:
cycling time (machine is in cycling/operating), starved time (machine finished cycle tine but
previous station cannot deliver part), blocked time (machine finished cycle time but cannot
deliver the part to the next station because it is in cycle), waiting aux part time (machine
process the part in addition with an auxiliary part that is not present), waiting attention time
(machine is in fault and wait for operator to make decision), repair in progress (machine is in
repairing), emergency stop (general stop for whole station), bypass (station is not operating,
skip), tool change (machine needs to change tool), setup (time for parameters changes), break
time (break for operators lunch time), no communications (network communication error) (see
Fig. 2).</p>
      <p>These statuses are defined in PLC (programmable logic controller) for process
analysis and evaluation. Related on these statuses are proceeded also the maintenance indicators.</p>
      <p>Availability is OEE Metric that represents the percentage of scheduled time that the
operation is available to operate. Often is referred as Uptime.
 Performance is OEE Metric that represents the speed at which the Work Center runs
as a percentage of its designed speed.
 Quality is OEE Metric that represents the Good Units produced as a percentage of
the Total Units Started.
 Definition of a failure - failure is declared when the equipment does not meet its
desired objectives. Therefore, we can consider any equipment that cannot meet
minimum performance or availability requirements to be “failed”. Similarly, a return to
normal operations signals the end of downtime or system failure, is considered to be
“non-failed”.</p>
      <p>Mean Time to Repair (MTTR) is the mean time of the facility in the status of
“Repair”, and it is calculated as:</p>
      <p>MTTR = Repair in Progress Time (min)/ Repair in Progress Occurrences.</p>
      <p>Mean Time Between Failures (MTBF) shows the amount of time the machine
spends in production time as a percentage of all the states except Break and No
Communications.</p>
      <p>MTBF = (Time in Auto / Total Time) x 100,
where:
Time in auto = Cycling Time + Blocked Time + Starved Time + Waiting Auxiliary Time +</p>
      <p>Bypass Time,</p>
      <p>Total Time = Cycling Time + Blocked Time + Starved Time + Waiting Auxiliary Time +
Bypass Time + Tool Change Time + Waiting Attention Time + Shutdown Time + Emergency
Stop Time + Set Up Time.</p>
      <p>Failure Metrics</p>
      <p>Timebetweenfailures
Timeto repair</p>
      <p>Timeto failure</p>
      <p>Process
Systemfailure</p>
      <p>Resume ProcessOperations</p>
      <p>Systemfailure</p>
      <p>
        A process is stable when there is no variability in the system, when the outcome is by
design, as expected [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ], [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ].
      </p>
      <p>The systems variation we are talking about in this study refers to uncertainty,
confusion that can occur in various situations in the manufacturing process that, can lead to another
product than expected one, or a scrap.</p>
      <p>In a process, practically can occur such situations when we are put in a position of
uncertainty that leads the process variation to instability, to errors.</p>
      <p>Below are presented two methods of analysis, evaluation and correction of the
process: the Ishikawa diagrams and Pareto chart.</p>
      <p>
        Ishikawa diagrams (also called fishbone diagrams, cause-and-effect diagrams) are
causal diagrams created by [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] that shows the causes of a specific event [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ], [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ].
      </p>
      <p>
        Common uses of the Ishikawa diagram (see Fig.4) are product design and quality
defect prevention, to identify potential factors causing an overall effect. Each cause or reason for
imperfection is a source of process variation. Causes are usually grouped into major categories
to identify the sources of variation such as: people, methods, machines, materials,
measurements, environment [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ].
      </p>
      <p>
        Related to these categories can be extended to detailed items like anyone involved
with the process, how the process is performed and the specific requirements for doing it,
policies, procedures, rules, regulations and laws, any equipment, computers, tools, etc. required to
accomplish the job, raw materials, parts, pens, paper, etc. used to produce the final product,
data generated from the process that are used to evaluate its quality, the conditions, such as
location, time, temperature, and culture in which the process operates [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ], [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
      </p>
    </sec>
    <sec id="sec-5">
      <title>5. Neutrosophy, Method of Uncertainty Solving</title>
      <p>For a manufacturing process we identify some sources that influence effectiveness
indicators. Using Pareto charts it was described the process (see Fig.5.)</p>
      <p>30</p>
      <p>In this example, there are few issues that appear in process analysis such as procedures
errors, operator errors, bad parts, missing parts, equipment faults, etc. According to Pareto
principle, examining “operator errors” we can make the decision that reducing this cause of
errors, the parameters of the system can be improved. Refining the operator errors issue by IT
application, automation system, operators training, it results reducing human decision on
process.
100 Neutrosophic interpretation according to issues
T
I
F
90
80</p>
      <p>IT 70
Tralaincikng Autolmowation Application Leorgriosrtsic 60</p>
      <p>poor 50
20 25 35 10 40
80 75 50 70 30
50 40 28 90 20
10
0
80
50
20
75
40
25
50</p>
      <p>During the refining process procedure, we observed that operator errors issue, generated also
the decrease of all others errors of the manufacturing process (see Fig.8.)</p>
      <p>Procedures er ors
Missing parts
Bad parts
Equipment fault
Operators er ors
Others
Total</p>
      <p>IT Logistic
Training Automation Application errors
60 90 85 10
30 10 5 20
25 5 9 20</p>
      <p>T
Training 60
Automation 90
IT Application 85
Logistic errors 10
6. Conclusions and Future Work</p>
      <p>We presented a way of correcting the uncertainties arising in process analysis
applying neutrosophy theory.</p>
      <p>This result can drive us to use the neutrosophy theory for solving the uncertainty,
extended in IT applications, logistics, and human resources.</p>
      <p>In the future work we will be oriented to find an algorithm to achieve the objectives
to improve the percentage of stable statuses, to reduce the neutrality/uncertainty.</p>
    </sec>
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