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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Wiki and Semantics: Panacea, Contradiction in Terms, Pressure for Innovation?</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Jean Rohmer</string-name>
          <email>jean.rohmer@fr.thalesgroup.com</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Centre des Nouvelles Technologies d'Analyse de l'Information Thales Communications</institution>
          ,
          <country country="FR">France</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>This paper examines the relative characteristics of wiki principles and of semantic systems. It first stresses some oppositions between these two approaches, and exposes the challenge of their reconciliation. We then make a detailed description of Ideliance, a ”pure“ semantic tool, and we set criteria to compare several existing semantic wiki systems. After a critical look at some of their features, we propose precise directions for cross-fertilisation of semantics and wikis, advocating for solid, long-term foundations.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Wiki: an oxymoron which raises many</title>
      <p>
        We must first realise that the existence of the ”Semantic Wiki“ concept, comes
— like many other Information Systems concepts — from our inability to build
machines or programs which automatically understand natural language, either
in the form of documents or in the form of spoken or written conversations
(as quoted in [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ], best analysis programs fail to understand a sentence in more
than 70% of the cases). Machines cannot help us without semantics inside“, and
”
today we have to strenuously feed them with this semantics.
      </p>
      <p>In practice, we permanently have to waver between textual document
management and structured database applications. Is there a life between Word and
SQL ? That is the question Semantic Wiki is about.</p>
      <p>There are two ways to approach this question. The first one is extremely
theoretic, this is semantics, the second one is extremely practical, this is Wiki. At
first glance, they seem to be much too distant to hope that any fusion is possible.
Semantics has been endlessly studied for millenniums in literature, philosophy,
philology, linguistics, and Wikis sometimes look like an odd tinkering from an
idle programmer’s week-end. Moreover, while Wiki is the Hawaiian word for
”quick“, semantics refers to things like syntax, study, grammar, school ... and
school comes from ”skole“ which is the Greek word for ”being slow“, ”not to
hurry“ !</p>
      <sec id="sec-1-1">
        <title>In other words:</title>
        <sec id="sec-1-1-1">
          <title>Semantic Wiki means Slow Quick ( SlowQuick ?)</title>
          <p>
            In this paper, we would like to address various facets of this contradiction, at
the light of our experience in the development of a Semantic Network Manager:
IDELIANCE [
            <xref ref-type="bibr" rid="ref2">2</xref>
            ] and of Information Technology usage in large and small Business
environments.
          </p>
          <p>In fact, Semantic Wiki is an ambitious endeavour: it aims at increasing the
synergy between people intelligence and the power of the grid of networked
computers; and in this period, where it is still embryonic, we should take time
-skole- to be sure to start with the right groundwork.</p>
          <p>In this paper, we first describe the main features of IDELIANCE at the Wiki
light, then we review the main characteristics of significant Wiki
implementations. This will help us to reformulate the Semantic Wiki challenge, and to make
proposals for sound directions for the future.
2</p>
          <p>
            Ideliance: a pure“ semantic network manager with
”
some wiki properties
As reported in [
            <xref ref-type="bibr" rid="ref2">2</xref>
            ], Ideliance was initially an attempt to bring the best ideas of
Artificial Intelligence on everybody’s desktop. In the same way as Ward
Cunningham [
            <xref ref-type="bibr" rid="ref3">3</xref>
            ] wanted to develop the ”simplest online database“, we wanted to develop
the ”simplest personal knowledge base“. For that purpose, we chose to develop a
user-friendly Semantic Networks [
            <xref ref-type="bibr" rid="ref4">4</xref>
            ] editor for everyday use in professional life.
The first Ideliance prototype was available in November 1993. Commercial usage
started in 1996 for France Telecom. Off-the-shelf personal versions were bought
in 1998 by French Atomic Energy Commission (CEA), and French Army. The
server version was installed in 2000 in large corporations like L’Oreal and Merck
Pharmaceuticals. [
            <xref ref-type="bibr" rid="ref2">2</xref>
            ] reports on lessons learnt from Ideliance applications.
          </p>
          <p>Although the question of finding the right balance between textual and
structured representation was perpetual during Ideliance design, the initial choice was
clearly in favour of full structured semantic networks. Ideliance proposes users
to create subjects, belonging to zero, one or more categories, and to write
statements of the form (subject / relation / subject), where each relation
has an inverse. A complement in a statement can be not only another subject,
but any resource (file, email, URL). A subject is any character string
(including numbers and spaces), without comma, and without length limitation. A set
of Ideliance objets is called a collection. Example of a statement and its inverse:</p>
        </sec>
      </sec>
      <sec id="sec-1-2">
        <title>John Paul Wagner works for United Nations (UN)</title>
      </sec>
      <sec id="sec-1-3">
        <title>United Nations (UN) is the employer of John Paul Wagner</title>
        <p>In fact, and this is a main difference with wikis, there is no textual format for
statements: all statements are built from a graphical interface which let users
manipulate only names of subjects, relations and categories in a controlled way.
Nevertheless, we authorise a free text area associated with each subject, with
zones which may point to other subjects, without label/ relation on this link.</p>
        <p>The basic mode of information display is the Ideliance ”Card“: given a subject,
it collects and displays all the statements having it in subject position. This
allows for an immediate navigation mode from Card to Card, each being built
dynamically. In the server mode, a card displays all up-to-date statements about
a subject written by any user. More precisely, each statement has a signature
(author, date of creation, visibility rights). User see only statements they are
allowed to, either directly or through group membership.</p>
        <p>Conversely, several tools allow to publish Ideliance contents (e.g. cards) in
useful standard formats like Word, HTML, XML, Excel. Utilities permit also to
convert XML and Excel files into Ideliance statements. All reasonable features
we can expect on objects are available: delete, rename, duplicate, merge, extract.
For instance we can extract and merge collections.</p>
        <p>A difference with most of Semantic Wikis is that there is no reference to a
standard like RDF in its implementation. Not only because it simply did not
exist at this time, but because we wanted to make symbolic statements the unique,
atomic concept for information representation, totally in the hands of end-users,
so as to close all the backdoors to Software Engineers for any underground traffic
on information. This does not impede the usage of RDF as a standard
interoperability format between Ideliance and other semantic applications. (There is
no mandate to choose RDF as an internal implementation feature). A WSDL
Web Service has been developed to let other applications read, write, query an
Ideliance server. These services could be reused to provide a more Semantic Web
compliant interface to Ideliance.</p>
        <p>The main radical idea of Ideliance is to try to get rid of the notion of
document. Each atom of information is a statement, and the tool collects and
displays them on demand.</p>
        <p>The card feature is one of these tools, but many others are available:
– semantic queries
– textual queries (`a la Google)
– simple or complex tables in OLAP-like style
– simple or complex graphs</p>
        <p>None of theses features has a textual format accessible by the users, who can
only go through an interface. (Internally, the objects corresponding to queries,
tables, graphs are represented as system-visible Ideliance statements).</p>
        <p>Textual queries simulate the notion of document through the dynamic cards.
They retrieve all subjects whose card content matches the query. An option is to
extend this textual search to the content of documents used as complements to
the card subject. For this purpose, Ideliance embeds the Wilbur search engine 1.</p>
        <p>Ideliance interaction with the user fully relies on the notions of emergence
and suggestions, which can be generally stated as: when an user starts an
1 see http://wilbur.redtree.com
action, the system suggests the usual ways to continue / complete it. We will
develop this point later in the discussion.</p>
        <p>All these specifications and implementations where not done overnight. Ideliance
is the result of may years of evolutions with many kinds of users, either individual
or collective ones.</p>
        <p>Currently, we are experimenting the addition of information analysis tools:
data mining, clustering, knowledge discovery, rules, in particular for Military
Intelligence and Business Intelligence applications.
3</p>
        <p>A survey of some current Semantic Wiki proposals
Existing semantic wikis can be compared using some alternative options:
Approaches to the challenge of accomodating both free text and
structured semantics:
– put structure / formalism inside text (option A1)
– put text inside structure / formalism (option A2)
– exclude text (option A3)</p>
        <p>Note that the second approach is the one adopted by HTML, as the essence
of the Web, and later by XML.</p>
        <sec id="sec-1-3-1">
          <title>Global design approach:</title>
          <p>– grounded in technical architecture choices (option B1)
– driven by an end-user perspective (option B2)</p>
        </sec>
      </sec>
      <sec id="sec-1-4">
        <title>As we have seen before, Ideliance illustrates Options A3 and B2.</title>
        <p>
          Platypus [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ], is a good illustration of option B1 : the idea is that a Wiki
page is annotated -in hidden fields- by RDF metadata statements, and that an
HTTP server can selectively download these metadata to the client, allowing
a natural chain of navigation. In Ideliance, we implemented a similar feature
”Ideliance Inside“ for HTML pages, where the hidden (and proprietary at that
time) Ideliance format could be extracted from an HTML page, along with a
symmetric mechanism allowing to generate Ideliance cards in human-readable
HTML, accompanied with the embedded corresponding Ideliance collection.
        </p>
        <p>
          WikiSAR [
          <xref ref-type="bibr" rid="ref6">6</xref>
          ] is an illustration of option A1: the subject is implicitly the
page name, and, on a text line, verb and complement are indicated, separated
by a colon, each of them following the WikiWord conventions. This very simple
structuring scheme is complemented by the capability to insert formal queries
forged with the verbs in the text. They then are replaced by their result always
up-to-date. Moreover, WikiSAR can visualise the network of sentences though a
friendly graphical interface.
        </p>
        <p>
          Rhizome [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ] is clearly a technical architecture (option B1), with the idea to
implement a sort of algebra on subsets of RDF triples. It introduces specific
formal languages -ZML, RxML, which make Rhizome a flexible workbench to
manipulate semantic nets.
        </p>
        <p>
          Ikewiki [
          <xref ref-type="bibr" rid="ref8">8</xref>
          ] outlines general, ambitious goals for a collaborative semantic
environment. Authors analyse in a systemic way the relationship between users
acceptance, expressiveness, generality of semantic applications, following a B2
option. More than a Wiki, this project is a general purpose, users-oriented
platform for semantic information processing.
        </p>
        <p>
          Semperwiki [
          <xref ref-type="bibr" rid="ref9">9</xref>
          ] is a simple, personal semantic system, with an option A1
structure-in- text approach similar to WikiSAR, and a strong emphasis on
bringing incentive to the semantic effort of the users (a B2 option).
        </p>
        <p>
          A broader discussion of the Semantic Wiki field should also encompass the
relationship with the very close Semantic Desktop domain [
          <xref ref-type="bibr" rid="ref10">10</xref>
          ].
4
        </p>
        <p>Some surprising things about Wikis and Semantic
Wikis
As stated in a previous paragraph, the Semantic Wiki is today a tiny domain,
but, in the same time, it sets some key challenges for the evolution of Information
Processing systems. It is de-facto a domain which harnesses all studies conducted
since more than 40 years in Software Engineering, Artificial Intelligence, Formal
Logic, Natural Language Processing. We must not take a narrow, short term
view of it. Instead, we must analyse this domain lucidly.</p>
        <p>The tinkering aspect of some Wiki implementations (see for instance
TheManySetsOfRulesToBuildWikiWordsAlsoCalledCamelCase) could at the end of
the day cause more harm than benefit, even if they contribute to the very nature
and initial success of wikis. A long term perspective for Semantic Wikis needs a
joint, sustainable effort from the community. At this point the semantic side of
Semantic Wiki should help: it is striking to realise that explaining the basics of a
semantic tool like Ideliance finally takes less time and space than detailing all the
folklore around Wikis. (WikiTag, WikiCategories, QuickSurvey, ReverseIndex,
RoadMap, WikiSingleWordProblem, WikiNamePluralProblem, WikiKeyWords,
etc, etc). Finally the written documentation on the Wiki unformal conventions
is thicker than the formal one on semantic tools. In this respect, we think it is
safer to carefully inject the Wiki spirit inside Semantic (Desktop) systems than
the opposite.</p>
        <p>A surprising thing about Semantic Wikis is the quasi absence of reference to
the tools used daily by all professionals: Excel, PowerPoint (or their open source
equivalent). Such tool are in themselves excellent structuring tools which embed
a lot of semantics as compared to textual documents. We should make efforts
to bridge their actual semantics with the potential semantics of wikis, all the
more if we target personal or collaborative applications. A side point would be
the support of figures and simple arithmetic, which are ubiquitous in any kind
of business. If we do not address these points, the risk is to limit ourselves to
the development of encyclopaedia-like usages.</p>
        <p>I am always very surprised to notice that the notion of inverse relation is
nearly absent in semantic tools. It was one of our first decisions in the design
of Ideliance. This trivial mechanism has nevertheless the capability to build
automatically symmetric cross-referencing and navigation from one card / page
to the other. It is also extremely useful to express queries and rules in a symmetric
way.</p>
        <p>
          Finally, the constant reference as a kind of creed to RDF in most Semantic
Wiki designs seems to me overrated: A Semantic Wiki is neither more semantic
nor more wiki simply because it gives visibility to the RDF standard. A
Semantic Wiki user in the future should ignore the existence of RDF, as well as
PowerPoint users ignore that there exists a Metafile format which allows them
to cut / paste schemas from / to other office documents formats. RDF is key
to provide interoperability among the semantic applications, but is an irrelevant
concept for the end-user. For instance, the rock-bottom notion of blank node is a
semantic nonsense for the end-user. In the same spirit, the notion of unique URI,
often quoted as an advantage when placed inside a RDF statement, is a concept
which becomes less important for users, more familiar with information retrieval
through search engines than through the URI of their object of interest. The
semantics as perceived by users should differ from the one perceived by programs.
An argument for this statement is that many wiki designers forge new friendly
formal dialects, softer than RDF, to let users manipulate formal semantics. (See
for instance ZML [
          <xref ref-type="bibr" rid="ref7">7</xref>
          ])
5
        </p>
        <p>Proposals for a sustainable fusion of Semantic and
Wikis
In the previous paragraph, we were voluntarily critical at some aspects of wikis,
semantic wikis and semantic systems. We would like now to make proposal to
cross-fertilise their advantages while minimising their potential weaknesses.
Transpose to semantics the wiki culture of a community taking care of
a knowledge-base The success of Wikipedia is the proof that some users are
diligent towards informal semantics. Let us encourage the same sort of people to
become as diligent towards formalised semantics. There exist potential semantic
(re)writers / translators which could translate natural language pages of a wiki
into a semantic format (in the same way publishers are used to have papers
translated from one natural language to another). Such added value would
generate a networked snowball effect : reading the wiki would become more pleasant
and efficient, and casual writers would be tempted to turn themselves into
semantic writers to raise the level of retrievability and understandability of their
contribution.</p>
        <p>Design carefully a specific level of semantic formalism for the
enduser As exposed above, this level should definitely depart from the Semantic
Web standards (RDF, OWL) which, by essence, were semantic constructs for
machines, and not for people. Of course, this user-level semantics could made
operational and interoperable through the use of the Semantic Web standards,
but in a hidden way, in lower layers of the Internet machinery. This level should
also differ from the first generation of wiki conventions, while keeping their
freshness.</p>
        <p>Our experiment with the simple Ideliance formalism is a proof of existence
of this level. Designing and agreeing upon such a user-level semantic will not be
immediate, but it is a long term key success factor.</p>
        <p>Make Semantic Wikis a companion of office tools instead of a
substitute This is mandatory for the acceptance of Semantic Wikis in most of
economic sectors. Not only Semantic Wikis should import / export their
contents from / to office documents formats, but they also should be able to capture
in real time the semantics of graphical editing a presentation or a spreadsheet.
In the same way current wikis have a Text Processor-like face, there must exist
Semantic Wikis with a Spreadsheet-like face, a Presentation Editor face.</p>
        <p>With the emerging XML standards to describe the contents of office
documents, this objective is not out of reach.</p>
        <p>
          Encourage a ”Semantic Inside“ policy for HTML pages The idea of
populating HTML pages with semantic statements, along with the capacity of
Semantic Wikis or Semantic Desktops to selectively download them seems very
simple, and capable of initiating a viral propagation of semantic statements. It
has been implemented as an ”Ideliance Inside“ feature, and also in [
          <xref ref-type="bibr" rid="ref5">5</xref>
          ]. We should
analyse why it does not exist in reality, and what conditions should be met to
start such a proliferation.
        </p>
        <p>Use human-driven discovery and emergence mechanisms for
vocabulary / ontology congruence The whole semantic game is complex : it is a
continuum of interactions between a continuum of levels, e.g. from personal, to
workgroups, to corporate, to global level. The notion of ontology, ubiquitous in
the Semantic Web along the idea of URI uniqueness, needs to be reformulated
to meet this complexity.</p>
        <p>”But where danger is, grows the saving power also.“ cited from ”Patmos“, by
Friedrich Holderlin.</p>
        <p>Here the ”danger“ is ”people complexity“, as compared to the simple
”machines“ world of the Semantic Web. And thus the saving power is ”people“ too.</p>
        <p>The alignment / congruence tools in the semantic wiki world should empower
users with the ultimate decisions concerning the meaning of terms, instead of
being blind black boxes trying to make some ”optimal“, global ranking of the
”best“ meaning. These tools must compute / discover emerging properties from
the whole knowledge base, let users make their choice, observe theses choices,
and capitalise from them for further recommendations.</p>
        <p>In Ideliance, a first modest implementation of this emergence principle
consists of maintaining statistics on relations and complements of subjects of a given
category. This simple mechanism has already the capability to give, in real time,
an up-to-date view of the ”data model“ of the collection, without any a-priori
declaration.</p>
        <p>In the same way the Sun Microsystems slogan is ”The Network is the
Computer“, we tend to say: ”Information is The System“. The system structure
emerges from the information it contains.</p>
        <p>
          Take into account higher levels of semantics: Discourses,
Argumentation, Rhetoric Any semantic writing act has an intention, an objective, expects
some results or benefits. Personal or collective semantic tools should help users
in such high-level tasks. This is for instance by the ABCDE format for scientific
publishing [
          <xref ref-type="bibr" rid="ref1">1</xref>
          ]. This paper is a first attempt to cleave the monolithic document,
by explicitly labelling paragraphs as Background, Contribution and Discussion,
along with general Annotation, and collection of useful resources in an Entities
paragraph.
        </p>
        <p>The other nice side of this editing effort will be the reading side, which, after
some thinking, and working, will again yield a new editing activity.</p>
        <p>We could call this proposal ”soft semantics“, since it keeps the very meaning
inside natural language sentences or paragraphs. It makes a step further than
metadata semantics `a la Dublin Core, which takes the document as a monolith.
With Ideliance, we clearly are trying a ”hard semantics“ approach, which we
call also Extreme Explicit Semantics. (The Extreme Implicit Semantics would
be automatic natural language understanding)</p>
        <p>
          If we merge ”hard semantics“ with the ABCDE approach, we could
contemplate tools which not only would represent the semantics of each sentence, but
also the semantics of the making-up of all the sentences towards the author’s
intention. This would permit to represent things like: ”statement A is used by
author B as an example of statement C which is later used as a support for
statement D“. In a companion paper [
          <xref ref-type="bibr" rid="ref11">11</xref>
          ], we outline the notion of ”litteratus
calculus“ as an infrastructure to underpin such an approach.
6
        </p>
      </sec>
    </sec>
    <sec id="sec-2">
      <title>Conclusion: Towards Intelligence Amplifiers</title>
      <p>
        [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] advocates for immediate gratification for semantic writing. This idea of a fast
ROSI (Return On Semantic Investment) is well in pace with the Wiki world.
And this point is key for the acceptance of semantic wikis.
      </p>
      <p>Coming back to our built-in contradiction (Semantic Wiki = Slow Quick),
we would like to point out another kind of gratification distillated by semantic
writing: it is a long term, deferred, -skole- reward : the pleasure of thinking, of
installing order, clarity in one’s knowledge and thoughts. The effort to decide
to create a new subject, to choose a category for it, to forge a new statement
linking two subjects is a mental exercise, which, day after day, amplifies your
intelligence. Clicking is not thinking.
I would like to thank the main contributors to Ideliance : Sylvie Le Bars2 for designing
the subtle tempo between slow and quick, click and think, and St´ephane Jean and
Denis Poisson for the technical design and implementation.</p>
    </sec>
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