=Paper= {{Paper |id=Vol-2183/position5 |storemode=property |title=Text Entry for People with Mild Cognitive Impairments |pdfUrl=https://ceur-ws.org/Vol-2183/position5.pdf |volume=Vol-2183 |authors=Ryan Gibson,Mark D Dunlop,Majed Al Khan,Gennaro Imperatore }} ==Text Entry for People with Mild Cognitive Impairments== https://ceur-ws.org/Vol-2183/position5.pdf
Barcelona, Spain | September 3, 2018                                                                              MobileHCI 2018 Workshop on Socio-Technical Aspects of Text Entry




                                                                       Text Entry for People with Mild
                                                                       Cognitive Impairments

                                                                                                                            Abstract
                                 Ryan Gibson                                                                                Augmentative and Alternative Communication
                                 Mark D Dunlop                                                                              technologies have largely focussed on people with
                                                                                                                            severe motor impairments or people who cannot speak.
                                 Majed Al Khan
                                                                                                                            In this position paper we wish to discuss how text entry
                                 Gennaro Imperatore
                                                                                                                            can better support people with mild cognitive
                                 Computer and Information Sciences                                                          impairments, what contexts text entry matters for them
                                 University of Strathclyde                                                                  and how studies could take their needs into account.
                                 Glasgow G1 1XH, Scotland UK
                                                                                                                            Author Keywords
                                 ryan.gibson@strath.ac.uk                                                                   Text entry; assistive technology; cognitive impairment
                                 gennaro.imperatore@strath.ac.uk
                                                                                                                            ACM Classification Keywords
                                 majed.khan@strath.ac.uk
                                                                                                                            K.4.2 Social Issues: Assistive technologies for persons
                                 mark.dunlop@strath.ac.uk                                                                   with disabilities

                                                                                                                            Introduction
                                                                                                                            The field of text entry for persons with intellectual
                                                                                                                            disabilities has been under researched in recent years
                                                                                                                            compared to that of other vulnerable groups such as
                                                                                                                            visually impaired users (e.g. ​[2]​[9,12]​). Many
                                                                                                                            recommendations for making technologies accessible to
                                Permission to make digital or hard copies of part or all of this work for personal or
                                classroom use is granted without fee provided that copies are not made or distributed
                                                                                                                            people with learning disabilities focus on the utilisation
                                for profit or commercial advantage and that copies bear this notice and the full citation   of easy read methods. For example, proloquo2go
                                on the first page. Copyrights for third-party components of this work must be honored.
                                For all other uses, contact the owner/author(s).
                                                                                                                            allows the user to select options consisting of a
                                Copyright held by the owner/author(s).                                                      combination of images and simplified text in order to
                                MobileHCI, 2018 Barcelona, Spain.                                                           formulate a sentence ​[11]​. The selected options are




                                                                                                                                                                                         28
Barcelona, Spain | September 3, 2018                                                   MobileHCI 2018 Workshop on Socio-Technical Aspects of Text Entry




                                 then played back to ensure the needs of the individual         models, and interaction modalities. The authors found
                                 are made known.                                                61 distinct text entry methods over the past 30 years
                                                                                                and evaluated these against a set of measurables
                                 Williams and Henig found a potential issue with this
                                                                                                ranging from the target group to the selection
                                 approach when exploring the accessibility of online
                                                                                                techniques, language models and modalities used.
                                 content ​[13]​. They found that a considerable number
                                 of participants would either have difficulty                   Selection techniques were grouped into 3 categories.
                                 understanding the meaning conveyed by the embedded             “Direct Selection” involves the user choosing a
                                 images or would interpret them in different manners.           particular key from a limited set and typically includes
                                 As such, those participants with a greater                     three techniques for reducing the length of such sets:
                                 understanding of language relied upon the                      chording keyboards, ambiguous keyboards, and
                                 accompanying text to navigate through the interface.           encoding. Ambiguous keyboards are the most
                                 This highlights the need to develop such resources in          commonly used technique with this population and
                                 conjunction with the views of target stakeholders to           involves grouping letters of the alphabet into one key.
                                 ensure they are understood as intended and have the            Multiple taps are then required to select the desired
                                 desired effect.                                                character.

                                 Furthermore, the inclusion of images results in longer         Reducing the number of keys improves access for
                                 pages that may require scrolling to view all the content       people with motor control difficulties but often comes at
                                 available. People with learning disabilities have an           a cost of increased cognitive load and decreased entry
                                 increased chance of living in a home seriously affected        speed. A former chief executive of a learning disability
                                 by poverty ​[3]​ and may therefore suffer from digital         charity, interviewed by Gibson et al. [10], also
                                 exclusion. Consequently, this population may be                suggested that people with short attention spans may
                                 unfamiliar with technologically specific actions such as       have difficulty completing tasks that contain additional
                                 scrolling or pinching- as highlighted by Williams and          steps: ​“Again it would depend on how easy they were
                                 Henig who found that some participants were unaware            to use but the quicker the better I would say. The
                                 that “invisible” content existed.                              shorter the better in terms of how much time someone
                                                                                                would have to [complete it]. So easy to use
                                 People with learning disabilities are highly
                                                                                                absolutely…as few kinds of steps in the process, as few
                                 heterogeneous in nature and often have additional
                                                                                                clicks in the process as possible.”
                                 impairments that affect aspects such as their linguistic
                                 and motor abilities ​[1]​. Significant research has been       “Scanning” is used when a very low number of keys are
                                 conducted into text entry techniques for people with           available to the user (typically one or two). The
                                 poor fine-motor skills. Polacek et al. ​[8]​ has conducted     technique typically includes a sequential highlighting
                                 an extensive overview of the common techniques used            algorithm that presents options to the user until the
                                 by this population including: selection of keys,               desired item is selected, in this case a character or
                                 approaches to character layouts, use of language               group of characters. “Row-column” scanning is one of




                                                                                                                                                            29
Barcelona, Spain | September 3, 2018                                                    MobileHCI 2018 Workshop on Socio-Technical Aspects of Text Entry




                                 the simplest techniques used in which potential items           meaning the sequence of operations required to type a
                                 are organised within a matrix. The algorithm will               character) the sequence of operations required to enter
                                 sequentially highlight the rows first until a selection has     text remain consistent throughout. In comparison,
                                 been made before the items in the selected row are              dynamic distributions alter the sequence of actions
                                 linearly scanned. More complex scanning techniques              required to enter text depending on the current context
                                 have been described in depth by Polacek et al. ​[8]​, e.g.      – for example altering the sequence of letters on each
                                 scanning ambiguous keyboards ​[5]​. Scanning solutions          key based on the current written context. This may be
                                 tend to be focussed on people with very limited motion          cognitively demanding for people with learning
                                 as they are particularly slow input techniques, for             disabilities - a population that often requires a
                                 people with learning difficulties they could also cause         consistent and predictable approach to communicating
                                 interaction problems as short-term memory may be                or navigating across user interfaces, as discussed by
                                 stressed by the slow nature of the input.                       one of the experts interviewed by Gibson et al., [10]; ​“I
                                                                                                 suppose that good practice would say you should
                                 “Pointing and gestures” involves using non-traditional
                                                                                                 always take a consistent approach to your
                                 methods to select options, such as pointing devices
                                                                                                 communication style with people [who have learning
                                 controlled by trackballs, joysticks, head tracking,
                                                                                                 disabilities].”
                                 eye-gazing software etc. Some of these solutions,
                                 however, do not support direct selection e.g.                   Language models are the final techniques characterised
                                 eye-gazing. 3 common techniques are used to                     by Polacek et al. ​[8]​ and are a means of characterising
                                 overcome this issue. “Dwell-time” supports selection            language in a structured and consistent way. Almost
                                 when the cursor rests within a predefined radius for a          all text entry methods use a language model as a
                                 select period of time. “Multimodal Interaction” involves        means of predicting the intended input of the user. 3
                                 the use of various modalities to confirm a selection.           essential approaches were discovered by the authors:
                                 This may include actions such as head movements,                syntactic, semantic and statistical. Syntactic and
                                 speech recognition, non-verbal vocal commands etc.              semantic approaches store rules either in probability
                                 “Gestural input” involves the transformation of strokes,        tables or as a grammar and the difference between the
                                 made via the pointing device, into text or through              two lies in the categorisation of words (syntactic or
                                 dynamic interaction (e.g. ​[9]​). While necessary for           semantic categorization). The statistical approach
                                 those with learning difficulties who cannot use                 predicts input based on historical statistics of usage,
                                 touchscreens or physical keyboards these are not                typically as word or letter n-grams. The order of the
                                 suitable for others.                                            model further refers to the longest n-gram contained in
                                                                                                 the language model and the probability of the next
                                 Character layout involves detecting the optimal layout
                                                                                                 items is extracted from the model based on already
                                 of characters, or sequences of characters, used to
                                                                                                 written n - 1 items. People with mild learning
                                 maximize the stakeholders type rate. They may
                                                                                                 difficulties tend to have reduced vocabulary and may
                                 generally be divided into two categories: static and
                                                                                                 have difficulties with spelling and grammatical
                                 dynamic. During static distributions (distributions



                                                                                                                                                              30
Barcelona, Spain | September 3, 2018                                                  MobileHCI 2018 Workshop on Socio-Technical Aspects of Text Entry




                                 construction. Targeted language models may                        ●   how text entry can better support people with
                                 considerably help input but would lead to interaction                 mild cognitive impairments,
                                 style challenges such as: inexperience in using modern            ●   what contexts text entry matters for them,
                                 touchscreen interaction modalities; and the potentially           ●   and how studies could take their needs into
                                 excessive cognitive load placed on stakeholders due to                account.
                                 word corrections/suggestions.
                                                                                               In particular mild cognitive impairments can lead to
                                 The work by Polacek et al. ​[8]​ is certainly a starting      slow entry rates, forgetting the context of messages,
                                 point for exploring text entry methods for people with        reduced social awareness/empathy and difficulty in
                                 learning disabilities. The paper highlights the various       remembering words.
                                 techniques used in existing resources and discusses
                                                                                               Cognitive impairments are also often tied with other
                                 how these affect people with significant motor
                                                                                               impediments to fluid text entry such as reduced vision
                                 impairments (a condition prevalent throughout the
                                                                                               and motor control difficulties (e.g. post stroke). How do
                                 learning disability population). It would be interesting
                                                                                               these co-limiters impact? In particular short term
                                 to discuss further how these techniques may be
                                                                                               memory reductions could seriously impact the ability to
                                 adapted to suit the complex needs of people with
                                                                                               use slow text input methods or exploit autocorrect
                                 learning disabilities, particularly how they may address
                                                                                               suggestions.
                                 the cognitive deficiencies present throughout.
                                                                                               Text entry study formats also need adjusted for people
                                 Another solution is to borrow from the field of AAC.
                                                                                               with mild learning difficulties. Copy tasks may overly
                                 Traditionally AAC and Text Entry have largely been
                                                                                               challenge short-term memory limitations while
                                 considered as separate fields, however as pointed by
                                                                                               composition tasks may be difficult on topics that the
                                 [14] AAC and Text Entry share the goal of improving
                                                                                               participants are not comfortable with.
                                 the communication experience of users. Fried-Olsen et
                                 al. [15] argue that AAC have a great potential to help        Finally, can we develop general purpose text entry
                                 users with neurodegenerative diseases. The great              methods that (semi-)automatically adapt to the
                                 computational power available today and the                   individual abilities and restrictions of users?
                                 affordability of smart devices could lead to Text
                                 Entry/AAC systems which could adapt to both stable
                                                                                               Biographies
                                                                                               Ryan Gibson has just completed his MPhil on support
                                 and declining cognitive impairments.
                                                                                               for people with cognitive impairments in preparation for
                                 Finally Norman and Alm [16] show the promise of AAC
                                                                                               medical appointments ​[10]​. He has now started a PhD
                                 systems to help those affected by dementia.
                                                                                               between the Digital Health & Wellbeing and Data
                                 Distinct text entry needs of people with                      Analytics & Mobile Interaction groups at Strathclyde.
                                 cognitive impairments
                                 In this position paper we wish to discuss:




                                                                                                                                                           31
Barcelona, Spain | September 3, 2018                                                      MobileHCI 2018 Workshop on Socio-Technical Aspects of Text Entry




                                 Gennaro Imperatore recently completed his PhD on                      Interaction​ 8, 2: 20–46.
                                 generative AAC for people with speech production
                                                                                                   7. Craig O’Neil, Mark D. Dunlop, and Andrew Kerr. 2015.
                                 problems as an after effect of a stroke ​[4]​.                       Supporting Sit-To-Stand Rehabilitation Using
                                                                                                      Smartphone Sensors and Arduino Haptic Feedback
                                 Majed Al Khan is conducting a PhD on supporting
                                                                                                      Modules. ​Adjunct Proceedings of MobileHCI ’15.​
                                 navigation and independent movement of people with
                                 Down’s Syndrome using smarter mobile and wearable                 8. Ondrej Polacek, Adam J. Sporka, and Pavel Slavik.
                                                                                                      2015. Text input for motor-impaired people. ​Universal
                                 technologies.
                                                                                                      Access in the Information Society​ 16, 1: 51–72.
                                 Mark Dunlop is a senior lecturer and leads Data
                                                                                                   9. Daniel Rough, Keith Vertanen, and Per Ola Kristensson.
                                 Analytics & Mobile Interaction groups at Strathclyde. He             2014. An evaluation of Dasher with a high-performance
                                 has a long history of research in mobile text entry,                 language model as a gaze communication method.
                                 conducted studies with older adults (e.g. ​[6]​ ) and                Proc AVI ’14.​
                                 investigated support apps for stroke survivors ​[7]​.             10. Ryan Colin Gibson, Matt-Mouley Bouamrane, Mark
                                                                                                       Dunlop. 2018, Mobile Support for Adults with Mild
                                 References                                                            Learning Disabilities during Clinical Consultations. ​Proc
                                                                                                       MobileHCI 2018,​ ACM.
                                 1. Franca Garzotto and Roberto Gonella. 2011. An
                                    open-ended tangible environment for disabled                   11. Samuel Sennott and Adam Bowker. 2009. Autism,
                                    children’s learning. ​Proc - IDC ’11​.                             AAC, and Proloquo2Go. ​Perspectives on Augmentative
                                                                                                       and Alternative Communication​ 18, 4: 137.
                                 2. Tiago Guerreiro, Paulo Lagoá, Hugo Nicolau, Pedro
                                    Santana, and Joaquim Jorge. 2008. Mobile text-entry            12. Caleb Southern, James Clawson, Brian Frey, Gregory
                                    models for people with disabilities. ​Proc ECCE ’08​.              Abowd, and Mario Romero. 2012. An evaluation of
                                                                                                       BrailleTouch. ​Proceedings of MobileHCI ’12​.
                                 3. Pauline Heslop and Anna Marriott. 2015. Making a
                                    difference - the impact of the Confidential Inquiry into       13. Peter Williams and Christian Hennig. 2015. Optimising
                                    premature deaths of people with learning disabilities.             web site designs for people with learning disabilities.
                                    British Journal of Learning Disabilities​ 43, 2: 142–149.          Journal of research in special educational needs, ​15(1​)
                                 4. Gennaro Imperatore and Mark D. Dunlop. 2015. An                14. Johansen, S., Hansen, P., 2006. Augmentative and
                                    Investigation into Appropriation of Portable Smart                 Alternative Communication: The Future of Text on
                                    Devices by Users with Aphasia. ​Proc - ASSETS ’15​.                the Move. Univers Access Inf Soc 5, 125–149.
                                 5. I. Scott Mackenzie, I. Scott Mackenzie, and Torsten
                                                                                                   15. Fried-Oken, M., Mooney, A., Peters, B., 2015.
                                    Felzer. 2010. SAK: Scanning Ambiguous Keyboard for
                                                                                                       Supporting communication for patients with
                                    Efficient One-Key Text Entry. ​ACM transactions on
                                    computer-human interaction, 1  ​ 7, 3: 1–39.                       neurodegenerative disease. NeuroRehabilitation 37.

                                 6. Emma Nicol, Andreas Komninos, and Mark D. Dunlop.              16. Arnott, J.L., Alm, N., 2016. How Can We Develop
                                    2016. A Participatory Design and Formal Study                      AAC for Dementia?, in: Computers Helping People
                                    Investigation into Mobile Text Entry for Older Adults.             with Special Needs, LNCS. Springer.
                                    International Journal of Mobile Human Computer




                                                                                                                                                                    32