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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Institutional alarmism and the damage it provokes in case of hydrogeological disasters: a simulative estimation</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Rino Falcone</string-name>
          <email>rino.falcone@istc.cnr.it</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Alessandro Sapienza</string-name>
          <email>alessandro.sapienza@istc.cnr.it</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Institute of Cognitive Sciences and Technologies, ISTC - CNR</institution>
          ,
          <addr-line>Rome</addr-line>
          ,
          <country country="IT">Italy</country>
        </aff>
      </contrib-group>
      <fpage>21</fpage>
      <lpage>26</lpage>
      <abstract>
        <p>- It is common practice for local authorities to create weather alerts even when there is no need, in order to protect themselves legally. However, this has a strong negative effect on the population, involving in a first phase fear and alarmism, and subsequently a drastic decrease of trust in the authority and therefore in what it reports. The catastrophic result is that in the long-term periods the alert itself loses its value, so the population will not respond effectively when it is time to do so.</p>
      </abstract>
      <kwd-group>
        <kwd>trust</kwd>
        <kwd>social simulation</kwd>
        <kwd>cognitive agents</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>I. INTRODUCTION</title>
      <p>
        The interest in critical hydrogeological phenomena such as
floods has always been high, because of the enormous damage
they cause, both in terms of lives and in economic loss.
Cunado &amp; Ferreira [4] report that floods represented 40% of
all natural disasters between 1985-2009. Guha-Sapir et al. [
        <xref ref-type="bibr" rid="ref9">11</xref>
        ]
state that in 2013 hydrogeological disasters took the largest
share in natural disaster occurrence (48.2%) and that the most
expensive hydrogeological disaster ever registered happened
in Thailand in 2011, causing US$ 41.4 billion of damages.
This phenomenon is strongly influenced by urbanization:
cities act as social hubs, attracting more and more people from
rural areas. Suffice it to say that in 2016 54.5% of the
population lived in urban settlements1 with more than 29,000
citizens per km2 and these numbers are destined to increase.
1http://www.un.org/en/development/desa/population/publicati
ons/pdf/urbanization/the_worlds_cities_in_2016_data_booklet
.pdf
So, people tend to create areas with a high concentration of
inhabitants and structures. When these areas are affected by
cataclysms, the damage suffered is enormous: it arises the
need to identify strategies minimize this problem.
      </p>
      <p>In particular, it has been realized how critical the role of the
authorities is in order to reduce damage, therefore not only in
the interventional phase, but also in the preventive one,
leading the population towards the appropriate behavior.
The aim of the authority should therefore be to produce the
most reliable prediction it can, communicating it to the
population so that they make a correct decision.</p>
      <p>However, even if the quality of weather forecasting has
improved over the years, using increasingly effective models,
we are still dealing with forecasts and as such they may be
wrong.</p>
      <p>
        In particular, as Stewart [
        <xref ref-type="bibr" rid="ref20">22</xref>
        ] underlines “actions that are based
on predictions lead to two kinds of errors. One is when an
event that is predicted does not occur, i.e., a false alarm. The
second is when an event occurs but is not predicted, i.e., a
surprise. There is an inevitable tradeoff between the two kinds
of errors; steps taken to reduce one will increase the other.”
This reasoning is now contextualized in the domain of alluvial
disasters. When an event that has not been predicted occurs,
the damage it entails is enormous.
      </p>
      <p>Since it is the duty of the local authorities to inform the
population promptly and correctly about what will happen, the
population will consider the local authority responsible for the
damage that occurred, with consequent legal repercussions.
All this naturally turns the authority away from what is its
main task, resulting in the necessity to secure itself. The
strategy that is implemented is to launch an alert even when
there is no real need. This is how the tendency to false alarms
arises, i.e. the choice to overestimate the actual risk. The point
is that while a false negative involves enormous damage, this
does not happen with the false positive: if the critical event
that had been foreseen does not occur, there will be no
obvious damage; there are no destructive consequences, nor
direct repercussions.
However, even this phenomenon has negative effects on long
periods. If the authority always launches false alerts, in the
long run the population will no longer trust this and the value
of the alert itself loses its value. In the presence of a true alert,
the population will not respond appropriately and it will suffer
a very high amount of damage.</p>
      <p>
        In this article, we are interested in estimating the quantitative
effects of the damage caused by false alerts in the population.
Through a simulative approach, we will analyze the behavior
of a population [
        <xref ref-type="bibr" rid="ref8">10</xref>
        ] in this context and the long-term effect of
false alarms.
      </p>
      <p>We will focus in particular on tangible and direct damages, as
they are more immediately perceivable and economically
quantifiable. Instead, we will not deal with indirect damage,
which have an intangible impact and cannot be monetary
quantified, such as loss of life or psychological trauma.</p>
    </sec>
    <sec id="sec-2">
      <title>II. STATE OF THE ART</title>
      <p>The literature has focused on assessing, as accurately as
possible, the impact that the weather phenomena have or could
have on the affected areas.</p>
      <p>The first point to clarify is which part of the damage produced
by an event we want to estimate, thus providing a
classification of the various types of damage that are present.
However, the literature does not converge on a homogeneous
classification. In this paper, we take into consideration the
classification proposed by Gentle [8]. Here the damage due to
natural disasters is divided into 4 types. The main distinction
occurs between tangible, monetarily quantifiable, and
intangible damage, which is more difficult to quantify (such as
loss of life, psychological traumas, etc.). In turn, these are
classified into direct, that is the damage caused directly by the
event (damage to roads, buildings, houses...), and indirect, i.e.
the secondary damage that the event causes, such as the
closure of companies, the decline in tourism, etc. In general,
researchers estimate flood damage mainly focusing on
tangible direct damage, since this is the most practical
dimension to estimate economically.</p>
      <p>In order to compute flood damage, it is first necessary to
estimate the magnitude of the event and the value of the
structures affected. The magnitude is influenced by many
variables, however only the most important are taken into
consideration, such as the flood water level or the duration of
the event [9].</p>
      <p>
        In general, researchers estimate the damages that an event can
cause by the means of the simulative approach [
        <xref ref-type="bibr" rid="ref18">20</xref>
        ]. For
instance, in [
        <xref ref-type="bibr" rid="ref11">13</xref>
        ] the authors propose a model simulating
critical scenarios and evaluating the expected economic loss.
Here the flood water level is considered as the factor
indicating the event magnitude.
      </p>
      <p>
        Olivieri and Santoro [
        <xref ref-type="bibr" rid="ref14">16</xref>
        ] express the damage as a product of
a) the average value per unit of a zone, b) the actual extension
of the territory affected by the disaster and c) the percentage of
damages suffered. Although they provide a detailed estimation
of the parameters they use in their calculations, they then use
the average economic value of buildings to determine the
value of the area affected by the event. This is an
oversimplification, as cities are often heterogeneous from this
point of view, especially if we consider very large areas.
      </p>
      <p>
        The authors of [
        <xref ref-type="bibr" rid="ref23">25</xref>
        ] propose a much more accurate
approach. They want to realize a simulator able to compute
flood damage on St Maarten Island, one of five island areas of
the Netherlands Antilles.
      </p>
      <p>Thanks to a GIS software, they estimated the value of each
area as the sum of the building that it contains. They consider
many characteristics of the buildings, such as their dimension
and the number of floors. Moreover, they classify buildings
according to their use in residential, commercial and
industrial. Then the authors define 7 damage curves to
estimate the direct damage to the buildings.</p>
      <p>They also try to estimate tangible indirect damage,
calculated as a fixed percentage of the direct damage, and the
intangible damages, such as anxiety - computed as a function
of flood depth and land use - and loss of productivity –
computed as a function of anxiety and income.</p>
      <p>
        Although these tools are very accurate, they require an
excellent knowledge of the territory and anyway the
measurements are subject to large variability [
        <xref ref-type="bibr" rid="ref13">15</xref>
        ].
      </p>
      <p>However, all these works limit their focus on estimating the
damage that the event produces. These tools can be very
helpful, allowing for the individuation of urban solutions that
can reduce the flood damage. However, although direct
intervention by the authorities is important to prevent damage,
it can have very high costs and take a very long time. On the
contrary, interventions by individuals are quicker and it seems
that the citizens' choices can help to reduce the flood damage
by up to 80%. What we want to do is precisely to link the
damage suffered by citizens with their choices, which are in
turn strongly influenced by authority.</p>
      <p>Our model allows us to study the complex relationship
between the reaction of citizens with what the authority
reports, and thanks to this approach we can study the effects of
the authority's communications on the damages that occur.</p>
    </sec>
    <sec id="sec-3">
      <title>III. THE TRUST MODEL</title>
      <p>
        The trust model used is this work is that of [
        <xref ref-type="bibr" rid="ref17">19</xref>
        ], which is an
adaptation of the cognitive model of trust of Castelfranchi and
Falcone [3]. Trust seems in fact an excellent way to deal with
information sources [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ][2][
        <xref ref-type="bibr" rid="ref12">14</xref>
        ][
        <xref ref-type="bibr" rid="ref15">17</xref>
        ][
        <xref ref-type="bibr" rid="ref22">24</xref>
        ].
      </p>
      <p>
        This model makes use of the Bayesian theory, one of the most
used approaches in trust evaluation [
        <xref ref-type="bibr" rid="ref16">18</xref>
        ][
        <xref ref-type="bibr" rid="ref24">26</xref>
        ], so information is
represented as a probability density function (PDF).
Each information source S is represented by a trust degree
called TrustOnSource [5][7], with 0 ≤TrustOnSource ≤1, plus
a Bayesian PDF that represents the information reported by S.
The TrustOnSource parameter is used to smooth the
information referred by S: the more I trust the source, the
more I consider the PDF; the less I trust it, the more the PDF
is flattened. Once an agent gets the contribution from all its
sources, it aggregates the information to produce the global
evidence (GPDF), estimating the probability that each event is
going to happen.
      </p>
      <sec id="sec-3-1">
        <title>A. Feedback On Trust</title>
        <p>
          Trust is a dynamic value, changing with time depending on the
situation. In this model, starting from a neutral trust level (that
does not imply trust or distrust) the agents will try to
understand each information source’s reliability
(TrustOnSource), by the means of direct experience for trust
evaluations [
          <xref ref-type="bibr" rid="ref19">21</xref>
          ][
          <xref ref-type="bibr" rid="ref21">23</xref>
          ]. Using the weighted mean, the will
perform the feedback on trust. Given the two parameters α and
β, the new trust value is computed as:
TrustOnSource is the previous trust degree and
performanceEvaluation is the objective evaluation of the
source performance. This last value is obtained comparing
what the source said with what actually happened.
        </p>
        <p>The values of α and β have an impact on the trust evaluations.
With high values of α/β, agents will need more time to get a
precise evaluation, but a low value (below 1) will lead to an
unstable evaluation, as it would depend too much on the last
performance. We do not investigate these two parameters in
this work, using respectively the values 0.9 and 0.1. In order to
have good evaluations, we let agents make a lot of experience
with their information sources.</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>IV. THE FRAMEWORK</title>
      <p>
        The simulations were realized using NetLogo [
        <xref ref-type="bibr" rid="ref25">27</xref>
        ], an
agentbased framework. A population of citizens, modeled through
cognitive agents and randomly distributed over a wide area,
has to face the risk of a critical event. The citizens have the
necessity to identify the future weather event on the basis of
their information sources and of the trustworthiness they
attribute to them. They possess an initial capital to administer,
making the correct investments; thus, they need to understand
which is the most convenient choice, according to the costs
and damages related to each decision. The authority informs
promptly the citizens about the weather phenomena, providing
them with its own forecasts. Notice that, being just forecasts, it
is not certain that what it reports is really going to happen.
This depends on the authority’s reliability, its ability to make
predictions. However, the authority can decide to overestimate
its forecast, raising an alarm when it is not necessary.
The citizens can also evaluate the situation on their own, but
they cannot be as good as the authority in making predictions,
since they do not possess the appropriate means.
      </p>
      <p>Then, according to the trust model proposed in Section 3, they
estimate the probability that each event occurs, considering all
the information they can access and aggregating each single
contribute according to the corresponding trust value. After
that, they will reason about this information and they will
decide if to invest or not.</p>
      <p>The critical phenomena occur with a 10% probability; when
they do, citizens will suffer 10 units of damage if they did not
invest, and 2.5 units of damage if they invested. In the other
90% of cases nothing happens, so that the citizens who have
invested have wasted their money.</p>
      <p>After the event, the citizens adjust the trust values of their
sources, on the basis of the corresponding performances. We
repeat this phase 100 times, enough for them to properly
evaluate the sources. After that, each citizen possesses a final
capital and it has suffered a given amount of damage. These
two dimensions are heavily influenced by the authority
strategy on reporting information.
(1)</p>
      <sec id="sec-4-1">
        <title>A. Information sources</title>
        <p>In order to take a decision and to maximize the utility of their
investments, the citizens need to gather information about
what is going to happen[6]. In particular, the citizens can
consult two different information sources, reporting some
evidence about the incoming meteorological phenomenon:
1. The authority, which distributes into the world
weather forecast, trying to prepare citizens to what is
going to happen. This is the most competent source,
as it has the means to produce a correct evaluation of
the phenomena, but it is not sure that the authority
will faithfully report the forecast.
2. Citizens’ personal judgment, or self-evaluation,
based on the direct observation and evaluation of the
phenomena. The point is that, usually, the citizens do
not have the means to produce a proper forecast.</p>
      </sec>
      <sec id="sec-4-2">
        <title>B. Citizens’ description</title>
        <p>One of the parameters characterizing the citizens is the trust
they have in their information sources. This is a dynamic
value, changing because of direct experience (see Section 3.1).
Each citizen is also characterized by its ability to see and to
read the phenomena. We modeled this associating to the
citizens a probability of success, used to produce the forecast
for the meteorological events. In the simulation, we used the
value 50%. Given that there are just two possible choices, it is
the equivalent of a random choice.</p>
        <p>Further, citizens possess an initial monetary capital; they want
to save it, but it could decrease in time. Each citizen decides if
to invest its capital to make security modifications to its own
property, reducing or the possible damage in case of an event.
If it does not, it exposes itself to the risk of a possible high
damage.</p>
      </sec>
      <sec id="sec-4-3">
        <title>C. The authority</title>
        <p>The authority’s duty is to inform promptly citizens about what
is going to happen and to stimulate them to invest in order to
reduce possible damages. We suppose that it is able to inform
all the citizens. As for the citizens, its forecasts are produced
using the probability of success, which may assume the values
50%, 75% or 100%: the authority is at least as reliable as the
citizens, but it could even produce perfect forecasts.
The point is that, as already said, it is not given that its goal
coincides with its duty. In order to protect itself legally, the
authority could decide to overestimate a forecast, raising an
alarm of critical event when it is not necessary. We
characterized it with a probability of overestimation,
determining if it is going to report the truth or not. In the
simulation, it will assume the values 0%, 25%, 50%, 75% and
100%.</p>
      </sec>
      <sec id="sec-4-4">
        <title>D. How the citizens decide</title>
        <p>Once the citizens gathered information from their sources, the
processed through trust values and then aggregated it, they are
able to estimate with what probability there will be a critical
event. Then they need to understand which choice is more
convenient: to invest or not to invest.</p>
        <p>Each choice has a fixed cost, the investment, and a variable
part, the damage, which depends on the event. The investment
is equal to 1 unit, but they can decide not to invest (0 unit). In
case of critical event, the damage is equal to 10 if they did not
invest and to 2.5 if they invested, while it is 0 if there is no
event.</p>
        <p>Table 1 and Table 2 report the cost and damage linked to each
decision respectively when there is no event and when there is
a critical event.
The citizens compute the probabilistic cost of each choice and
they will make the decision that minimizes the cost:
CostOfInvestment = Investment + (MaxDamage/4)*P(event) (1)
CostOfNotToInvest = 0 + MaxDamage*P(event) (2)
Notice that if we consider the a priori decision, without any
information about what is going to happen, the choice of
making an investment has a cost equal to 1.25 (Equation 3),
while the choice of not investing is 1 (Equation 4).
CostOfInvestment = 1 * 1 + 2.5 * 0.1 = 1.25 (3)
CostOfNotToInvest = 0 * 1 + 10 * 0.1 = 1 (4)
From Equations (3) and (4), we deduce that without
information the best choice is not to invest. The citizens need
to use their information to maximize the utility of their choice.</p>
      </sec>
      <sec id="sec-4-5">
        <title>E. Platform inputs</title>
        <p>The first thing that can be customized is the number of
citizens and their probability of success, i.e. their ability in
making predictions, and their initial monetary capital. Then,
one can set the value of the two parameters α and β, used for
updating the sources’ trust evaluation.</p>
        <p>Concerning the authority, it is possible to change its reliability,
probability of success, and its probability of
overestimation. One can also set the critical event’s
probability.</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>V. THE SIMULATION The purpose of this simulation is to quantify the damage that the authority’s overestimation effect of events produces in citizens.</title>
      <p>Therefore, in the experiment we change the correctness of the
authority in making forecasts and its probability to
overestimate the risk.</p>
      <p>Each simulation has a fixed duration of 100 events, in which
the citizens make experience with their information source and
calibrate the parameters of the model, i.e. the trust that they
place in their sources of information.</p>
      <p>At the end of these 100 events, we measure the damage the
citizens suffered and we test their ability to make the correct
choice.</p>
      <p>The most immediate consequence of alarmism is the
diminution of trust in authority (Figure 1), at least for this kind
of tasks. When the authority does not overestimate its
forecasts, the trust values are very similar to the authority’s
probability of success. When the probability of overestimation
increases, the trust values decrease: the citizens will ignore
what the authority says, since they consider it an unreliable
source</p>
      <p>Figure 2 shows the percentage of citizens’ correct decisions,
depending on the authority’s probability of success and
probability of overestimation. The probability of success
assumes the values 50%, 75% and 100%, represented
respectively in blue, red and green. The probability of
overestimation assumes the value 0%, 25%, 50%, 75%, 100%,
represented in the axis of the abscissas.</p>
      <p>As expected, a more skilled authority allows citizens to get a
better performance. The ideal case is when we have a very
skilled authority (probability of success=100%) that faithfully
reports its forecast (probability of overestimation = 0%).
However it is an impossible case in the real world: even
assuming that the authority faithfully reports its prediction,
every prediction always carries with a degree of uncertainty.
Increasing the effect of overestimation, the citizens’
performance decreases to the lower value, which is 50% since
the other source (personal judgment) has 50% reliability,
equal to a random choice.</p>
      <p>Figure 3 represents the quantification of the damage the
citizens suffer in the simulation, again depending on the
authority’s probability of success and probability of
overestimation.</p>
      <p>The best performance, i.e. the one that guarantees lower levels
of damage, is obtained when the authority is 100% correct.
Increasing the probability of overestimation, the quantity of
damage increases: it can even reach 2 and a half times the
value of the ideal case.</p>
      <p>This huge difference is indicative of the impact of the
authority's communication in preventing damage to the
population.</p>
    </sec>
    <sec id="sec-6">
      <title>VI. CONCLUSIONS</title>
      <p>The purpose of this article is to provide a quantitative
estimation of the alarmism effects on the population, in case of
hydrogeological risk.</p>
      <p>Although it is now common practice for local authorities to
overestimate events to protect themselves on a legal aspect, it
is also true that this practice has many negative effects on the
population.</p>
      <p>The first effect is that of a decrease of trust in the authority (at
least in this context): since this always reports untrustworthy
information, the population will not trust anymore what it
says, so when there really will be a critical event, the
population will underestimate the alarm.</p>
      <p>This therefore leads to the second effect: the decrease in the
performance of citizens. Unable to rely on a reliable source,
their performance inevitably decreases.</p>
      <p>The third effect concerns the quantification of the damage. In
fact, agents suffer losses related to their wrong decisions. The
more they are wrong and the higher the damage will be. As we
have seen, the damage could even become 2 and a half times
with respect to the ideal case (100% reliable authority, with
0% probability of overestimation).</p>
      <p>In short, although not alarming in case of a critical event may
have immediate catastrophic effects, even the alarmism should
not be underestimated: even if its damage cannot be
immediately estimate, it can be dangerous for the population
in the future through secondary effects. This phenomenon
should be studied more in depth, in order to identifying
solutions that stop it from arising, allowing local authorities to
focus on more important goals.</p>
      <p>The results of this study do not want to be exhaustive, but they
provide quantitative estimates that highlight the critical nature
of the phenomenon and the need for further studies in this
regard.</p>
    </sec>
    <sec id="sec-7">
      <title>ACKNOWLEDGMENTS</title>
      <p>This work is partially supported by the project CLARA—
CLoud plAtform and smart underground imaging for natural
Risk Assessment, funded by the Italian Ministry of Education,
University and Research (MIUR-PON).</p>
    </sec>
  </body>
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