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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Addressing the tacit knowledge of a digital library system</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Angela Di Iorio</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Marco Schaerf</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>DIAG - Department of Computer, Control, and Management Engineering Antonio Ruberti Sapienza University of Rome</institution>
          ,
          <country country="IT">Italy</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2018</year>
      </pub-date>
      <abstract>
        <p>Recent surveys, about the Linked Data initiatives in library organizations, report the experimental nature of related projects and the diculty in re-using data to provide improvements of library services. This paper presents an approach for managing data and its tacit organizational knowledge, as the originating data context, improving the interpretation of data meaning. By analyzing a Digital Libray system, we prototyped a method for turning data management into a semantic data management, where local system knowledge is managed as a data, and natively foreseen as a Linked Data. Semantic data management aims to curates the correct consumers' understanding of Linked Datasets, driving to a proper re-use.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>data management of the local system relies on a tacit [Pol66] organizational knowledge that should be made
explicit, as an ontology, in order to support the consumers’ understanding of the meaning of data.
In this paper we address the problem of managing data and its knowledge for providing quality LD, driving data
management toward the semantic data management.</p>
      <p>Transforming data management practices into semantic data management practices requires to establish, in
the holding ORG, a mindset specically oriented toward the pillar elements of the LD, like the Uniform Resource
Identiers (URIs), and the Vocabularies (controlled term lists, thesauri, ontologies, etc.). This transformation
implies to consider InfSyss’ knowledge as a data in the data management practices.</p>
      <p>Semantic data management curates the correct consumers’ understanding and the correct interpretation of
exhibited LD.</p>
      <p>In this paper, we present two local ontologies obtained by analyzing the DigLib system and detecting the
underlying tacit knowledge. We show how we have dealt with tacit knowledge capture, also in relation to
existing ontologies, from dierent knowledge domains.</p>
      <p>The matching between local ontologies and existing ontologies drives the production of LD datasets, whose
meaning is supported also by the organizational knowledge , as it is mentioned by the LD best practices, and it
is considered essential for the correct interpretation of LD. The remainder of this paper is structured as follows.
Section 2 reports the state of the art of LD implementation in ORGs managing DigLibs. Section 3 provides an
explanation of the semantic data management. Section 4 explains the knowledge types. Section 5 overviews the
explicit knowledge of the DigLib system case study. Section 6 describes the method for classifying the tacit
knowledge of the DigLib system. Section 7 presents resulting local ontologies as a LOV. Section 8 draws the
conclusions and presents the future developments.
2</p>
    </sec>
    <sec id="sec-2">
      <title>State Of the Art</title>
      <p>The 2nd Survey Report of the On-line Computer Library Center (OCLC) 1 published by Smith-Yoshimura in
2016 [SY16] reports the analysis of 112 Linked Data projects or services undertaken by 90 institutions in 20
dierent countries. The analysis, performed in 2015, describes the respondents’ motivations as publishers or
consumers of LD and indicates that most of the initiatives are primarily experimental in nature.
Among the most mentioned motivations we report the most relevant to this paper: (5) the need to publish linked
data to consume it and to re-use it in future projects; (6) maximize interoperability and reusability of the data;
(7) provide stable, integrated, normalized data on research activities across the institution.
These motivations highlight the specic interest of disseminating and re-using data, that implies to consider not
only the perspective of the end-user as a consumer, but also the perspective of the ORG as a data manager and
provider that exposes LD.</p>
      <p>The recent survey of Tosaka and Park [TP18] still report the signicant problem of the absence of comprehensive
data, that could be used to guide improvements in continuing education for the library community. The survey
identies specic knowledge gaps to be addressed by data repository systems and specically in relation to
SemWebTech. The survey still reaches the conclusion of the exploratory stage of the LD implementation.
3</p>
    </sec>
    <sec id="sec-3">
      <title>The Semantic Data Management</title>
      <p>The management of data, and in turn the management of information and knowledge is one of the most studied
and developed eld in the automation of information, which nowadays is challenged by the automation of
Semantics conveyed by the hierarchy of data, information, knowledge and wisdom [Row07].
The main dierence between data management and semantic data management is that, in data management the
semantic context of data is managed by persons aliated to the ORG, by means of their human information,
implicit and explicit knowledge, wisdom [Row07], while in the semantic data management, the data is equipped
with its semantic context, which is codied in a machine-interpretable form (SemWebTech). The semantic
data management provides machines with data and its knowledge context in a SemWebTech form, and the
interpretation can benet both machines and humans. Machines might re-use or re-manage data in a proper
way, supported by knowledge driving the understanding of why data has value, humans might be unloaded by
long and discontinue searches of additional information for understanding of why data has value.
Nevertheless capturing relevant knowledge context for data is challenging. The literature is rich of work
generating ontologies from data and metadata of relational databases, but the underlying knowledge not always
1http://www.oclc.org/research.html
is explicit and is scattered into software documentation (also not always well-documented) or into technical
reports, and its retrieval often is a time-consuming task.</p>
      <p>The tacit knowledge, inadvertently implicit, hidden and given into the data management practices, is essential
for enabling machines to properly interpret data, thus its detection, and its codication as a LOV, is an essential
part of the semantic data management.</p>
      <p>The adoption of SemWebTech in an existing data management system, implies indeed to understand how
data can be interpreted by a third party, and as such, how the explicit and tacit knowledge about data
management systems, has to be captured and provided as the data context.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Tacit Knowledge</title>
      <p>The ORG knowledge is a research eld developed since early nineties [Wii94]. Taking into account the most
cited work of the eld, comprehensively described by Evans et al. [EDB15], we review some theoretical analysis
of the eld supporting the method experimented for managing and structuring the ORG knowledge.
The ORG knowledge, as the data context, should be comprehensive of explicit and tacit [Pol66] [Gra96]
knowledge.</p>
      <p>The explicit knowledge in the knowledge management literature is distinguished in:</p>
      <p>Codied knowledge or knowledge that can be stored or put down in writing without incurring irreparable
losses of information [Cho96]. This form of knowledge is highly rened [Wii94] and formalized, which allows
it to be disseminated, more easily, more rapidly, and more extensively in the ORG than other forms.
Encapsulated knowledge, which is not fully codied, and it is object-based, since the substantive knowledge
that went into the design and development of artifacts remains partially hidden from its users [vdB13]. This
is exactly the case of the RDB, where substantial expertise has been spent in its design as well as in its data
population.</p>
      <p>Encapsulation consists of the transformation of substantive knowledge into a product that
requires only functional knowledge for its utility [vdB13]. Extracting and codifying encapsulated
forms of knowledge requires further unpacking using methods similar to reverse engineering or
compositional analysis.</p>
      <p>However, encapsulated knowledge is dicult to be collected and may also be subject to a misappropriation.
The tacit knowledge denitely is the source of the codied and encapsulated [vdB13] knowledge, which
provides the grounding of meaning and the basis for the interpretation of a tacit activity [EDB15].
5</p>
      <p>The Explicit Knowledge of a Digital Library System
2Metadata Encoding Transmission Schema, www.loc.gov/standards/mods/
the PREservation Metadata Implementation Strategies (PREMIS) [PRE15] for managing preservation
metadata about multimedia objects;
the Metadata Encoding and Transmission Standard (METS) 3 for DigRes packaging.</p>
      <p>For the purpose of this article we focus on MODS and PREMIS, as a sample of explicit knowledge managed
by the MassConv system. By analyzing the data content, of such explicit knowledge, we observe that data
can be used by other relevant ontologies from other knowledge domain, and the exhibition of these knowledge
connections as LOV allows data to be interpreted also by consumers, coming from other knowledge domain.
Thus in the following subsection we briey present the ontologies strictly representing the MassConv explicit
knowledge (MODS and PREMIS) and the ontologies extending the interpretability of data, the Organization
Ontology (ORG-O) and the Provenance Ontology (PROV-O).
5.1</p>
      <p>The Codied Knowledge Matching with Dierent Domains
The explicit knowledge about data, managed by the local system, is formally codied in the following LOVs
[VAPVV17]:</p>
      <p>Metadata Object Description Ontology (MODS-O) MODS-O develops around the main class
mods:ModsResource which represents any library-related resource such as a book, journal article,
photograph, or born-digital image that is described by a MODS resource description.</p>
      <p>PREMIS Ontology PREMIS-OWL models the knowledge domain of digital preservation metadata, and
develops around four main classes:
premis:Object, premis:Event, premis:Agent and premis:Rights.</p>
      <p>Provenance Ontology (PROV-O) PROV-O [W3C13b] describes the concepts related to the provenance
in heterogeneous environments, and develops around three main classes: Agent, Entity, and Activity.
Organization Ontology (ORG-O) ORG-O [W3C13a] develops around the core class
org:Organization which represents a collection of people organized together into a community
or other social, commercial or political structure.[..].</p>
      <p>3Metadata Encoding Transmission Standard, www.loc.gov/standards/mets/</p>
      <p>Detecting Tacit Knowledge in the Local System
By analyzing the MassConv database, we have realized that the explicit knowledge stored into the RDBs (data
and schema) contains part of the system knowledge, that has driven its development. Commonly, the timeliness
and costs plays the main role for reaching observable results. This fact drives worker stas to neglect the capture
of knowledge, produced during the period of system development. During the MassConv development, most
of the knowledge locally created and used (see de Vasconcelos [dVKCR17] mapping between Knowledge Life
Cycle and Software Development Life Cycle), remains scattered in text documentation which is dicult to be
retrieved, and to be systematized, thus the knowledge context of data cannot support the understandability of
data. This problem is unavoidably inherited by processes dealing with the generation of LD from the MassConv
RDB.</p>
      <p>Thus we have adopted the method of a) collecting software functions parameters passed through the massive
conversion workow; b) matching written denitions in the text documentation; c) creating identiers for
parameters as piece of embedded knowledge; d) creating a local ontology as the knowledge artifact for turning
tacit&gt;embedded knowledge into explicit knowledge; e) matching local ontology to existing ones. Consequently,
tacit knowledge was captured and formalized in a local ontology, expressing the knowledge underlying the
MassConv system.
6.1</p>
      <p>Ontology for Software Embedded Knowledge
The implicit founding concepts for the management of SDL InfSys digital assets, were codied into a local
ontology, named On-SDL. The main classes of the ontology are:</p>
      <sec id="sec-4-1">
        <title>Organizational Collection (OrgColl)</title>
        <p>The Organizational Collection provides an abstraction layer documenting the evolving history of the
physical ORGs (premis:Agent), dealing with dierent legal aspects ( premis:Right), and its changes
(premis:Event) involving the maintenance of the Digital Objects ( premis:Object).</p>
      </sec>
      <sec id="sec-4-2">
        <title>Digital Collection (DigColl) The Digital Collection is a special type of Digital Resource (DigRes) that collects data, inherited by the belonging DigRess, and it is based on the collecting activity of the ORG as a DigRes producer or maintainer. Data collected documents the production workow.</title>
      </sec>
      <sec id="sec-4-3">
        <title>Digital Resource (DigRes) The Digital Resource is the simplest set of information coherently managed by a SDL system describing an Intellectual Entity [PRE15] conforming with the SDL metadata prole. The DigRes is the virtual set of Digital Metadata Objects (DMOs) and Digital Content Objects (DCOs).</title>
      </sec>
      <sec id="sec-4-4">
        <title>Digital Metadata Object (DMO)</title>
        <p>The Digital Metadata Object is a text le of whatever format (XML, CSV, JSON, RDF) comprehending
data and metadata describing premis:Objects managed by the DigLib system.</p>
      </sec>
      <sec id="sec-4-5">
        <title>Digital Content Object (DCO)</title>
        <p>The Digital Content Object is whatever resource, (a multimedia le, a database...) which needs to be
managed by the SDL system.</p>
        <p>These classes are the parameters most used by the software functions, composing the MassConv system.
The ontology formalization for representing the main concepts, roles and individuals, of On-SDL, have been
initially expressed in ALC the basic DescLogs [NB +03].</p>
        <p>A DescLogs Ontology O consists of a TBox T , and an Abox A, respectively representing the intentional and the
extensional knowledge [Baa03].</p>
        <p>Figure 2 depicts the TBox T modelling the intentional knowledge, managed by the MassConv software:
UniversityORG subClassOf UniversityDL : Sapienza organizational structure is reproduced in the SDL.
UniversityORG subClassOf prov:Agent: Sapienza ORG are type of PROV-O agents.</p>
        <p>org:Organization equivalent UniversityORG : Sapienza is a type of ORG.
premis:Object equivalent DigitalObject : PREMIS Object is equivalent to DigObj.</p>
        <p>DigitalCollection subClassOf DigitalResource : DigColl is a type of DigRes.</p>
        <p>The ALC roles are expressed in domains and ranges, by using the existential quantier
quantier 8:
9 and the universal
UniversityORG manages DigitalResource : ORG manages at least one individual and all those individuals are
Digress.</p>
        <p>UniversityDL aggregates DigitalResource : DigLib aggregates at least one individual and all those individuals
are DigRess.</p>
        <p>DigitalCollection collects DigitalResource : DigColl collects at least one individual and all those individuals
are DigRess.</p>
        <p>DigitalResource contains DigitalObject : DigRes contains at least one individual and all those individuals are
DigObjs.
MassConv was developed for managing the DigRes production workow, based on Information integration
GlobalAs-View approach [Len02], where the RDB is the data management technology (the data source S), that is
mapped by M, toward global schema or ontology G. Figure 3 depicts on the right this process and on the left,
the MassConv workow steps, that are described as follows:
1. Organizational Collection creation identies (with a root URI) a Sapienza ORG.
2. Object Acquisition stores DCOs from a Sapienza ORG, into a working area, assigns to the DigRess, the
URI based on the ORG identier, associates the related descriptive data (MODS), and computes or collects
preservation data (PREMIS).
3. Mapping Development builds the conversion layer toward MODS and PREMIS semantics.
4. Object Accessioning stores DCOs in the SDL repository, from the Acquisition working area, propagates and
extends DigRess’ URIs over belonging DCOs.
5. Collecting Preservation Metadata about DCOs is automatically gathered and computed.
6. Digital Resource production DMOs and related DCOs are produced, according to the SDL XML metadata
schemas G.
7. Linked Data production , the last step to be developed, re-uses data at the data source S, and extends the
mapping M necessary to local ontologies G.</p>
        <p>We can observe that each workow step is knowledge, embedded in the software functions performing each step.
Consequently, that knowledge was codied into a local ontology for describing the MassConv Workow
(MCWO).</p>
        <p>Figure 3 shows on the right, how the tacit knowledge, that we have codied, ows from the data source S
toward the On-SDL and the MCW-O, and in turn routes data toward existing LOVs, the PREMIS-OWL, the
MODS-O, the PROV-O, the ORG-O.</p>
        <p>Tacit Knowledge Codied as a Linked Data Vocabulary
The method adopted for capturing tacit knowledge from the DigLib system case study is a prototype, that should
be evaluated in other InfSyss. The detection of the tacit knowledge is in any case not a straightforward task,
mostly is manual and requires the eort of the knowledge worker for being performed.</p>
        <p>Nevertheless, the method can be a training for developing a mindset of knowledge workers, oriented toward
the management of LD pillar elements, the URI and LOV. The transition into semantic data management, is
based on the management of the system knowledge, likewise of the system data: knowledge data is codied in
a machine-interpretable form. The computable interpretation of data allows machines to support better the
human work in understanding of why data has value, and thus in re-using or re-managing data in a proper way.
In the near future, we will be developing the workow for generating the foreseen Linked Dataset, referring to
the described On-SDL and MCW-O ontologies.
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      </sec>
      <sec id="sec-4-6">
        <title>Strategic management journal ,</title>
      </sec>
      <sec id="sec-4-7">
        <title>Journal of</title>
        <p>D-Lib
[TP18] Yuji Tosaka and Jung-ran Park. Continuing education in new standards and technologies for the
organization of data and information. Library Resources &amp; Technical Services , 62(1):415, 2018.</p>
      </sec>
    </sec>
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