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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Building Structured Manuals for Elderly Care as a Computer Interpretable Knowledge Resource</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Satoshi Nishimura</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Lihua Zhao</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Ken Fukuda</string-name>
          <email>ken.fukuda@aist.go.jp</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Takuichi Nishimura</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>National Institute of Advanced Industrial Science and Technology</institution>
          ,
          <addr-line>Tokyo, 135-0064</addr-line>
          ,
          <country country="JP">Japan</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>Long-term care costs and burdens of care workers are increasing. Emerging related problems that must be solved include reducing staff education costs. Few knowledge resources exist to which care workers can refer to learn methods of caring for elderly people in specific situations. We proposed an 'Example of structured manuals for elderly care' as the first step to compilation of a referenceable knowledge resource formalized in computer interpretable manner. As described herein, we constructed the schema for the structured manuals and then transform the graphical image to a computer-interpretable form. The knowledge resource is open for use and useful for on-the-job training (OJT).</p>
      </abstract>
      <kwd-group>
        <kwd>Elderly care service</kwd>
        <kwd>Knowledge engineering</kwd>
        <kwd>Serviceology</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>
        Because of the progress of Japan’s aging society, medical and long-term care costs are
increasing [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. Therefore, care process productivity must be raised by reducing staff
education costs. Some projects have been undertaken to resolve those difficulties.
Robotic Care Equipment Development and Introduction Project are aimed at reducing
physical burdens of staff using care robots1. Nishimura et al. developed a system for
reducing the recording time for producing handover records [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ].
      </p>
      <p>
        However, such information systems have no semantics of their own. The data can
be managed from a human-interpretable perspective if the information systems
understand the data semantics. One use of semantic technology is to realize such data
management, including data schema and structured dataset [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. A well-structured dataset
takes a role of reference to other data like incident reports and handover records.
      </p>
      <p>The ultimate goal of this research is to provide a referenceable knowledge resource
of elderly care actions. The knowledge resource provides a controlled vocabulary to
annotate data along with an information system to retrieve data via relations among
vocabularies. Such knowledge resource will contribute to data management.</p>
      <p>As the first step, this paper provides a goal-oriented representation of elderly care
actions as a referenceable knowledge resource that contains goals of actions as context
information. First, we constructed structured manuals of eight kinds of care as graphical
1 http://robotcare.jp/?lang=en
images. Second, we built RDF schema. Third, we formalized elderly care actions of
eight kinds according to the schema. Then, we obtained knowledge resources of elderly
care actions in the Resource Description Framework (RDF)2 format, therefore the
information system can retrieve the information according to their relations. We
designated them as an ‘Example of structured manuals for elderly care.’ 3
2</p>
    </sec>
    <sec id="sec-2">
      <title>Structured Manuals for Elderly Care</title>
      <p>
        We employed CHARM as a goal-oriented, tree-structured model [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ] to structure the
elderly care processes. An action is interpreted as a state change of a target object. A
single action is realized as a goal by a sequence of detailed actions. For example, an
action ‘move an elderly person’ is modeled as a state change of location of the elderly
person. The action is decomposed into the sequence of actions, which are ‘a care worker
moves the elderly person onto a wheelchair’, ‘a care worker pushes the wheelchair’ and
‘the wheelchair moves the elderly person’. The same ‘move an elderly person’ action
is also decomposed into another sequence of actions using a cane. Based on CHARM,
we can describe both sequences as achieving the same goal action in a different way.
      </p>
      <p>
        We constructed eight structured manuals, which covers entire direct-care in a care
facility, based on the CHARM. First, we read two textbooks related to elderly care
actions [
        <xref ref-type="bibr" rid="ref1 ref7">1, 7</xref>
        ]. From these books, we extracted the essence of care actions and
systematized them in the goal-oriented manner. The result is presented as graphical images as
depicted at the left part of Fig. 1. Second, we asked a care expert with more than five
years’ work experience working at a care facility for confirmation of its propriety.
According to his advice, we corrected the structured manuals. After the construction
process, we constructed structured manuals of eight kinds of care.
      </p>
    </sec>
    <sec id="sec-3">
      <title>Formalization of Structured Manuals using RDF</title>
      <p>To make the original structured manuals computer-interpretable, we construct a schema
of structured manuals to formalize them. We formalized the structured manuals
according to ten properties as shown in Table 1. First, we made a table whose column
corresponds to each property and each row in the table denotes one action. Then, we
translated the table to RDF format.</p>
      <p>Fig. 1 presents an example of correspondence of a part of graphical image of the
structured manuals and with RDF formatted one in Turtle serialization4. Each part
surrounded by a large rectangle denotes each action. For example, an act:259 represents
‘Go down to slope’ as rdfs:label property. An orange rectangle denotes an actor of the
action. In Fig. 1, sm:hasActor ‘Elderly person’ representing ‘Elderly person’ is an actor
of act:259. When the actor is ‘care worker’, it is omitted from the graphical image
because the term occurs too often. In the RDF format, we complemented the information.
A yellow rectangle denotes a condition of the action sequence, e.g. ‘Gentle slope’ is a
condition of the action sequence that consists of act:263 and act:264. The information
is used to choose alternative sequences for goal achievement. A red rectangle denotes
a risk of the action, e.g. ‘Falling down to forward’ is a risk of act:264.
4</p>
    </sec>
    <sec id="sec-4">
      <title>Concluding Remarks</title>
      <p>We proposed knowledge resources with procedural knowledge for elderly care services
called the ‘Example of structured manuals for elderly care’. The first version of the
resource includes graphical images for humans, which is difficult for systems to
understand. Therefore, we provided the RDF schema for the structured manuals. Then, we
transformed the graphical images to RDF format according to the schema.
@prefix sm: &lt;http://coto.pj.aist.go.jp/ontologies/structured-manual#&gt; .
@prefix owl: &lt;http://www.w3.org/2002/07/owl#&gt; .
@prefix rdfs: &lt;http://www.w3.org/2000/01/rdf-schema#&gt; .</p>
      <p>@prefix act: &lt; http://coto.pj.aist.go.jp/ontologies/structured-manual/Action/ &gt; .</p>
      <p>EldeGrlyo sdloowpen to act:259 rssdmmf:t::yhApaceshAioecswvtmeol:rN:aA"accEtmt:li2doe3end3rIl;ny;dpiveirdsuoanl",;</p>
      <p>rdfs:label "Go down to slope"@en .</p>
      <p>Gentle slopceRasatiseers GfooFrsdawlloolianwprgedndltyoown act:263 rssdmmf:t::yANpcoehnioOeswvrmdel:eN:aAraccatmtc:i2ote5:nd29I6;n;4d;ividual ,
to forward sm:hasActor "Care worker" ;
sm:hasCondition "Gentle slope" ;
rdfs:label “Raise casters"@en .
act:264 rdf:type owl:NamedIndividual ,</p>
      <p>sm:Action ;
sm:Achieve act:259 ;
sm:hasActor "Care worker" ;
sm:hasRisk "Falling down to forward" ;
rdfs:label "Go down to slope forwardly"@en .
4 https://www.w3.org/TR/2014/REC-turtle-20140225/</p>
      <p>The limitations of this study are as follows. The aim of the first step is to propose
the referenceable resource. Further requirements should be clarified through the hearing
to care facilities. In this stage, the proposed schema contains only one class, which is
sm:Action. We are planning to revise the schema according to the clarification of the
requirements.</p>
      <p>
        As future work, we will link other related knowledge resources. The International
Classification of Functioning, Disability and Health (ICF) [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] and the Foundational
Model of Anatomy (FMA) [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] are well-structured resources related to elderly care
services. The ICF provides vocabulary to represent elderly people’s physical and mental
state, functions and needs. The FMA provides anatomical entities and structural
relations among the entities. The resources are complementary to our proposed knowledge
resource. On the other hand, the current description of actions in the proposed resource
is almost in natural language sentences, which creates difficulty to make the knowledge
consistent. Therefore, we break down the actions to make them more fine-grained
according to the thought of state-change, which is provided in [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ].
      </p>
      <p>Acknowledgement. This paper is based partly on results obtained from a project
commissioned by the New Energy and Industrial Technology Development Organization.</p>
    </sec>
  </body>
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