=Paper= {{Paper |id=Vol-2341/paper-09 |storemode=property |title=ACS University and Electronic University in the Age of Digital Economy |pdfUrl=https://ceur-ws.org/Vol-2341/paper-08.pdf |volume=Vol-2341 |authors=Elena.G. Shepilova,Vladimir D. Vereskun }} ==ACS University and Electronic University in the Age of Digital Economy== https://ceur-ws.org/Vol-2341/paper-08.pdf
          ACS University and Electronic University in the Age of Digital
                                  Economy

              Elena.G. Shepilova                                         Vladimir D. Vereskun
                  Vice-rector                                                    Rector
       Rostov State Transport University                            Rostov State Transport University
            Rostov-on-Don, Russia                                        Rostov-on-Don, Russia
                she@rgups.ru                                                 vvd@rgups.ru



                                                          workflow automation, optimization of decision
                                                          making procedures, reduction of total cost of system
                                                          ownership.
                     Abstract                                 EU:
                                                                   to develop and to implement educational
     The article underlines the role of                   technologies and various methods for organizing the
     Automated control systems for the                    educational process and to manage it on the basis of
     university     administration    and      the        e-learning.
     importance of Electronic universities in the                  to produce educational materials for
     context of digital economy development at            training programs and study courses that can jointly
     universities. The meaning of the concept             form a meaningful, flexible and pedagogically
     “education digitalization” is defined. The           efficient educational environment. With its help it is
     article also considers the possibility to use        possible to achieve the objectives of the main
     the platform principle of university                 educational programs for all students, regardless of
     management organization and to carry out             the form of the education.
     the educational process by analyzing the                 At the present moment the trends of development
     certain information platforms.                       of the national economy are determined by the ideas
                                                          of the digital economy (DE) [Sem17]. Scientific and
1 Introduction                                            educational sphere as part of the national economy is
                                                          no exception. The basic principles of DE are
    It is impossible to imagine the activity of the       [Sem17]:
modern university without full-fledged support                1. Implementation           of    program       and
departments: Automated control system of the              informational frameworks in production and
university (ACS University) and Electronic                business.
university (EU) [Kly042]. At the present time we              2. Formation of man-machine complexes
deal with the stable distribution of the spheres of       based on the ideology of cyber physical systems (as
influences between ASC University and EU at the           contrasted with automation systems).
university. In its basic configuration the distribution       3. Development of Internet of things, which
of the roles and functions between them is as follows     essence consists in Internet communication between
[Kov80, Gug13]:1                                          things (technical objects, programs etc.) together
    ACS University:                                       with Internet of ideas and humans.
         to create the united information                    4. Use of modern information technologies:
environment of the university, its branches and                    nudge-technologies, that let the individual
colleges that ensures the information support of the      make a particular choice, or behave in a particular
main and secondary business process in the                way;
educational institutions (monitoring, analyzing and                blockchain, that can put the human activity
management);                                              into algorithm and ensure a convenient Internet
         to integrate the management of all business     based communication protocol;
processes within one united corporate system;                      intellectual analysis of big data that lead to
         to    increase    the    effectiveness     of   the generation of new ways of thinking and
management of the educational institutions due to

   Copyright © by the papers’ authors. Copying               Methodical Conference "Problems of Mathematical
   permitted for private and academic purposes.              and Natural-Scientific Training in Engineering
   In: B. V. Sokolov, A. D. Khomonenko, A. A.                Education", St.-Petersburg, Russia, 8–9 November,
   Bliudov (eds.): Selected Papers of the Workshop           2018, published at http://ceur-ws.org
   Computer Science and Engineering in the
   framework of the 5 th International Scientific-

                                                                                                                48
automatic behavior in the life of an individual and         In essence, a Comindware software solution is a
the society in whole.                                       platform, not a ready-to-use product. It means that:
    In the context of concepts and technologies of                    it will take some time to configure the
DE we shall understand the digitalization of                software before users can work with it;
education as follows:                                                 when using the Comindware product, users
         creation of cyber-physical systems at the         are not limited to rigid frameworks; they can use
university, both in the field of science and in the field   platform tools and create various software solutions
of educational activities. It means, in the ACS             that fit their specific requirements.
University, as in the man-machine complex, the                  As a special advantage of Comindware,
emphasis should be shifted from the automation of           developers point out that this platform allows
activities (carried out through a person) to the            business analysts and businesspeople to customize
Internet of things;                                         most of their capabilities, even without involving a
         creation of specialized platforms, both for       programmer.
the management of the university, and to ensure the             Let us consider the Comindware system as a tool
educational process within the EU.                          for managing tasks, processes and documents. In
         development of special nudge-technologies         principle, all these functions are part of the overall
that incorporate employees and students into                system and constantly “overlap” with each other,
scientific and educational processes.                       because the processes consist of separate tasks, and
         introduction of blockchain in order to            a document flow is a combination of tasks with
improve the communication (increasing objectivity,          documents.
transparency and reliability) in various areas of the           Comindware is a fully browser-based solution. It
university activities: administration – employees,          means that the system does not have its own
teachers – students, university – consumers of              application or client program, which would need to
educational services, university – ministry, etc.           be installed on user workstations. We can just open
    Digitization of a university begins with the            any convenient browser, specify the address of the
introduction of DE technologies and models into the         system and go through authorization for working.
ACS University and EU. This inevitably raises the               The system consists of two parts:
question of the nature of the transition from                         administrative      part     intended     for
traditional positions to the ideology of DE. There are      development;
two strategies for such a transition:                                 User part where users work.
         use of ready for service (professionally              To complete the work in the system, we must
made) information platforms. In this case, a range of       install all user settings; configure processes, tasks
issues arise how to adapt a universal platform to the       and documents. And only after business solutions are
needs of a particular university;                           created in the administrator section, users will be
         development of own (original) platform.           able to execute them in their section.
Now the issues of adaptation disappear, but there are           From the point of view of the logic of building
problems to ensure quality service, safety, reliability     the work, the closest analogy is the 1C system: it also
of the system. It requires the involvement of highly        has programmer access to the platform
qualified programmers.                                      (configuration creation) and subsequent user work
    Analyzing the experience of introducing                 within the configuration.
platforms in other areas of the economy and                     At the same time, in the Comindware system, the
business, we can recommend the first strategy to be         separation of user functions and capabilities of the
implemented in universities.                                administrator is very rigid, which can be considered
    In this regard, let us consider, as an example, the     as an advantage.
possibility of using well-known professional                    The system consists of the following main
platforms for the synthesis of ACS University and           components:          users;      patterns;     settings;
EU.                                                         communication channels; data transfer paths;
    Systems for the automation of the enterprise            reports.
activity [Ruz18]. Currently, many such systems                  Users are all future participants of the system,
have been developed: Pyrus, Bitrix24, 1C,                   from the administrator to the ordinary performers.
Dokumentooborot (Document Flow), BPM Online,                As with any system of this type in Comindware, we
ELMA, etc. They successfully accomplish the tasks           can create sets of user rights and assign a particular
assigned within a specific production and business.         role with the selected rights to each user.
Each of the products has its own characteristics. For           Two types of authentication are implemented for
example, we shall consider the Comindware                   users:
Business Application Platform (abbreviated as                         LDAP: it means the ability to access by
Comindware). It is designed to solve management             using a two-way application (lightweight directory
problems.                                                   access protocol);
    Comindware is a flexible system that can                          Local authentication: traditional access
promptly adjust to the ever-changing business needs.        with login and password.



                                                                                                                49
    The entire system is configured through three           describe the status of active processes, allow you to
types of templates: process, record, case.                  see what is happening in real time. To generate a
    Let us consider in more detail the description of       report, we have just to select a process template or
processes and records.                                      records and to see what is happening in this area right
    Process templates are described in BPMN 2.0             now.
format. A business process template in this system              If you need to view lists of projects in work,
can be created by a business analyst or business            customers, the workload of employees, all this can
leader without the help of technical experts. Here are      be obtained by sorting the relevant lists.
some features of the system in comparison with                  Reporting in Comindware can rightly be
analogues:                                                  considered as a “weak point.” However, in process
         customization and set of rules are possible       systems other types of reporting are usually not
immediately for the start element (start form) and the      needed and not used. The most important thing when
start form will have its own nested forms;                  working with processes is to understand which of
         it is possible to set a detailed description of   them for some reason has stalled and at what stage.
this action directly from the main template window;         The system provides this feature with built-in
         the form designer is very simple and              reports.
intuitive;                                                      Let us summarize the analysis of the positive and
         in the template editing mode (here it is          negative properties of Comindware (see Table 1).
called the designer) there is a very convenient button
– Check. It helps to identify errors and logical                      Table 1: Analysis Of The Characteristics
contradictions in the process.                                         Of The Comindware Platform
    The entry in business modeling reflects the
“essence”. These can be lists of employees, a list of              advantages                disadvantages
classrooms, disciplines, orders for educational                     easy to use;               absence        of
services, etc.                                                      sufficiently          some            useful
    The record template setting contains: attributes –         high      speed       of    solutions that are
fields that can be filled; forms – consistency and             operation             in    available in more
appearance; operations that are valid for the type of          comparison          with    complex
records; toolbar (easy setting for users); access              analogues;                  counterparts;
rights, settings, etc.                                              there is no                presence of a
    What settings are available in Comindware:                 need to use a native        certain number of
         possibility of grouping users into groups,           client        (program      bugs           (errors,
both in terms of the level and types of access rights          installation);              malfunctions,
to the system, as well as by divisions in the company               availability of       malfunctions);
or by some other signs;                                        SAAS           solutions         documents
         side navigation setting (users see different         (elements of the            with holds;
menu bars on the left, depending on their level of             business model) and              the software
rights);                                                       Standalone (private         product is still in the
         access rights assigned to groups of users;           blog);                      active development
         admin settings;                                           use of BPMN           phase,           which
         backup. Backups in business systems are              2.0           notations     explains the small
performed regularly in any company.                            (convenient                 list of documents
    The administrative section allows configure                standard).                  describing
various options for communication between agents:                                          Comindware.
    1. Email. You can set up your own email. The
mail interface is simple here, but the configuration            Comindware software product refers to systems
also requires a minimum of knowledge. It is                 of the “Low-Code” type, it means that it does not
convenient to accept notifications and requests from        require participation of the programmer in setting up
customers directly to the system in many cases.             a software product. In some cases, it may be
    2. Web requests. This is a section for                  necessary to run an external script to implement
programmers, used when setting up automation,               some special features not covered by Comindware,
getting data through an API (a set of classes,              as well as to integrate with other systems (this feature
procedures, functions, structures or constants with         is implemented in the C # system). In all other cases,
which one computer program can interact with                even a person who is far from programming can, if
another program), to receive notifications about            desired, is able to set everything up and start the
important requests from applications or other               work independently.
systems.                                                        Systems for the organization of educational
    Reporting in the Comindware system is very              activities [Dub17]. We shall consider two variations
concise. To create own reports here is not provided.        of platforms as such systems: getcourse.ru and
And the existing reports are very simple. They              antitreningi.ru.



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     First we consider the general technical                   Online support works within a group fairly
characteristics and concepts used in this description:     quickly.
landing pages, CRM systems, widget, domain.                    The results of a comparative analysis of some of
     Landing pages are separate pages of an existing       the technical characteristics of the educational
site or specially created one-page sites. They are         platforms getcourse.ru and antitreningi.ru are
actively using the nudge-technology: once on this          summarized in table 2.
site, the user is already difficult to "get out" and he
is likely to become a client.                                           Table 2: Comparison of the basic
     CRM-systems allow employees to discuss                      characteristics of the learning platforms
quickly tasks with each other, communicate with                      getcourse.ru and antitreningi.ru
customers directly in the built-in messenger
interface. There is no need to open mail, notes             N    Characterist      getcourse.   antitreningi.
simultaneously and spend time searching for letters.         o         ics             ru            ru
     A widget is a small helper application that            1    Possibility to       Yes            Yes
performs a specific function. Thanks to web widgets,             create your
visitors can log in to the site via a simplified system          own domain
through social networking icons, share information               (site
and data, invite to the site, post their texts and          2    Integration          No              No
pictures, run online games and much more.                        with     third-
     Domain is a name for a site that includes all               party users
levels of nesting of a domain (all zones it belongs to),    3    Possibility to       Yes         Depending
which is distinguished by its uniqueness. Indeed, it             conduct                          on the fare
is more convenient to use the name                               webinars
net.blog.matmodelirovanie.ru than the IP address of         4    Widget               Yes             No
the           type:         108.162.192.0.           So:         technology
net.blog.matmodelirovanie.ru is the fourth net-level        5    Possibility to       Yes             No
domain, part of the third level domain zone “blog”,              create        a
which is included in the second level zone                       landing page
“matmodelirovanie” belonging to the first level zone
.ru. So easily the educational programs can be
structured.                                                References
     1. getcourse.ru                                       [Dub17] Dubrovskaya O. Kogda keysov skopilos’
     This platform is convenient to use if there are               slishkom mnogo … [When there are too
social networks. Registration can be quickly made                  many cases …] // Rusbase, 2017.
through synchronization with them. In the second                  https://rb.ru/opinion/15-platform-dlya-
step, the phone number is confirmed with the receipt               onlajn-kursov/.
of the code. Then we enter the internal office, where
there is a link to the knowledge base.                     [Kly04] Klyuev A.K. Novyye modeli upravleniya
     The platform has a fairly clear design, without               vuzom: shag vpered ili dva nazad? [New
unnecessary bells and whistles and difficulties. It                models of university management: a step
contains a working left panel with menus, as in many               forward or two back?] // Universitetskoye
SAAS products, and a large main field of activity in               upravleniye: praktika i analiz [University
the rest of the screen.                                            management: practice and analysis], 2004.
     Unfortunately, there is no support inside the                 – No. 5-6 (33). – pp. 53-61.
office of the platform getcourse.ru. There is no
online support on the main site, but the creators are      [Kov80]    Kovalenko V.E. Zadachi analiza,
trying to cover it with the collected FAQ database. A                planirovaniya i optimizatsii v ASU VUZ
special request is made and we can count on a                        [The tasks of analysis, planning and
response within five hours or two days.                              optimization in the ACS of the university].
     2. antitreningi.ru                                              – Moscow: NIIVSH [Research Institute of
     In this platform, registration is done via email.               Higher Education], 1980. – 40 p.
Obligatorily we have to insert the phone number and
the country. Then we can enter the internal office,        [Ruz18] Ruzalina. Obzor sistemy Comindware
where there is online support (from 10.00 to 19.00).               Business Application Platform [Overview
     Inside this platform there is also quite clear and            of Comindware Business Application
simple construction. Similarly to getcourse.ru it has              Platform].         08.02.2018.         //
a workspace panel with a menu on its left and a large              https://habr.com/company/trinion/blog/34
main field of activity in the rest of the computer                 8618/.
screen.




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[Sem17] Semyachkov K.A. Tsifrovaya ekonomika i
        eyo rol’ v upravlenii sovremennymi        [Gug13] Dmitry Gugelia Elektronnyy universitet:
        sotsial’no-ekonomicheskimi                        besplatnoye obrazovaniye v lyubom
        otnosheniyami [Digital economy and its            vozraste [Electronic university: free
        role in the management of modern socio-           education at any age] 05.2013 //
        economic relations] // Sovremennyye               http://ria.ru/society/20130508/936413960
        tekhnologii     upravleniya   [Modern             .html.
        management technologies]. 2017, no. 8
        (80).




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