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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Twitter User Profiling: Bot and Gender Identification</article-title>
      </title-group>
      <contrib-group>
        <aff id="aff0">
          <label>0</label>
          <institution>Dalhousie University</institution>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2019</year>
      </pub-date>
      <abstract>
        <p>We use a set of feature extraction and transformation methods in conjunction with ensemble classifiers for the PAN Author Profiling task. For the bot identification subtask we use user behaviour fingerprint and statistical diversity measures, while for the gender identification subtask we use a set of text statistics, as well as syntactic information and raw words. Automated user (bot) is a program that mimics a real person's behavior on social media. A bot can operate based on a simple set of behavioral instructions, such as tweeting, retweeting, “liking” posts, or following other users. In general, there are two types of bots based on their purpose: non-malicious and malicious. The non-malicious bots are transparent, with no intent of mimicking real Twitter users. Often, they share motivational quotes or images, tweet news headlines and other useful information, or help companies to respond to users. On the other hand, malicious ones may generate spam, try to access private account information, trick users into following them or subscribing to scams, suppress or enhance political opinions, create trending hashtags for financial gain, support political candidates during elections [2], or create offensive material to troll users. Additionally, some influencers may use bots to boost their audience size. We explore bot and gender identification techniques on PAN 2019 [5] Author Profiling task [19]. We apply a set of feature extraction methods to describe how diverse the user behaviour is over extended period of time and if the style of writing is different between two genders. The systems were hosted and evaluated on TIRA [18], a web service that aims to facilitate software submissions and evaluations for shared tasks. The rest of the paper is organized as follows. Related work is discussed in Section 2. Section 3 briefly shows insights into the datasets. Section 4.1 describes the method we used to extract and encode features in the form of digital fingerprint. In Section 4 we describe a set of features used for user profiling, for both gender and bot identification tasks. Section 5 is dedicated to experiments and results. Finally, in Section 6 we give the conclusions and briefly discuss about future work.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
    </sec>
    <sec id="sec-2">
      <title>Related Work</title>
      <p>
        One of the most prominent tasks in recent social media analysis is detection of
automated user accounts (bots). Research on this topic is very active [
        <xref ref-type="bibr" rid="ref10 ref16 ref28">16,28,10</xref>
        ], because
bots pose a big threat if they’re intentionally steered to target important events across
the globe, such as political elections [
        <xref ref-type="bibr" rid="ref12 ref13 ref14 ref2 ref23 ref27">2,27,14,12,23,13</xref>
        ]. Paper by [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ] explore strategies
how bot can interact with real users to increase their influence. They show that a simple
strategy can trick influence scoring systems. BotOrNot [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] is openly accessible
solution available as API for the machine learning system for bot detection. Authors [
        <xref ref-type="bibr" rid="ref27 ref6">6,27</xref>
        ]
show that the system is accurate in detecting social bots. Authors [
        <xref ref-type="bibr" rid="ref21">21</xref>
        ] explore
methods for fake news detection on social media, which is closely related to the problem of
automated accounts. They state that the performance of detecting fake news only from
content in general doesn’t show good results, and they suggest to use user social
interactions as auxiliary information to improve the detection. Ferrara et al. [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] use extensive
set of features (tweet timing, tweet interaction network, content, language, sentiment)
to detect the online campaigning as early as possible. Another recent work on bot
detection by Cresci et al. [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] is based on DNA inspired fingerprinting of temporal user
behaviour. They define a vocabulary Bn, where n is the dimension. An element
represents a label for a tweet. User activity is represented as a sequence of tweets labels.
They found that bots share longer common substrings (LCSs) than regular users. The
point where LCS has the biggest difference is used as a cut-off value to separate bots
from genuine users. Framework by Ahmed et al. [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] for bot detection uses the Euclidean
distance between feature vectors to build a similarity graph of the accounts. After the
graph is built, they perform clustering and community detection algorithms to identify
groups of similar accounts in the graph.
      </p>
      <p>
        Bot problem on social media platforms inspired many competitions and evaluation
campaigns such as DARPA [
        <xref ref-type="bibr" rid="ref24">24</xref>
        ] and PAN1.
      </p>
      <p>
        When it comes to gender and age user profiling, advances in natural language
processing technology have facilitated the prediction in several text genres using
automatic analysis of the variation of linguistic characteristics. However, in social media
texts, there are a couple of limitations. First, small amount of meta information about
the users’ gender, age, social class, race, geographical location, etc., is available to
researchers. Second, communication in online social networks typically occurs in a form
of very short messages, often containing non-standard language usage, which makes
this type of text a challenging text genre for natural language processing. Finally, given
the speed at which chat language has originated globally and continues to develop,
especially among young people, a third challenge in automatically detecting false profiles
on social networks will be the constant retraining of the machine learning algorithms
in order to learn new variations of chat language. Many researchers have tried to solve
some of these challenges [
        <xref ref-type="bibr" rid="ref11 ref17 ref17 ref20 ref25 ref4">20,17,11,25,4,17</xref>
        ].
1 https://pan.webis.de/publications.html
The dataset provided by the organizers is divided into two parts: English and Spanish.
The English dataset consists of training and development subsets, with 2,880 and 1,240
samples, respectively. The Spanish dataset is slightly smaller and consists of training
and development subsets, with 2,080 and 920 samples, respectively. Each sample is
a user timeline in chronological order, with 100 messages per user. Fig. 1 and Fig. 2
show the datasets using t-SNE [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ], an enhanced method based on stochastic neighbour
embedding. The features used for both visualizations are the ones used for the classifiers
in the final submitted run (Experiment 2(4) for bots, and Experiment 5 for gender).
User Behaviour Fingerprint DNA sequences have been exploited in different areas
such as forensics, anthropology, bio-medical science and similar. Cresci [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] used the
idea of DNA coding to describe social media user behaviour in temporal dimension.
The same idea was used in this study, with a slightly modified way of coding. We
define a set of codes An with length n = 6. The meaning of each code is given in (1).
      </p>
      <p>An =
8&gt;0; plain
&gt;&gt;&gt;&gt;8; retweet
&gt;
&gt;
&gt;&lt;16; reply
&gt;1; has hastags
&gt;
&gt;&gt;&gt;&gt;2; has mentions
&gt;
&gt;:4; has URLs
(1)</p>
      <p>Vocabulary, given the code set A, consists of 3 23 = 24 unique characters. Each
character, which describes a tweet is constructed by adding up codes for tweet features.
First three codes describe the type of the tweet (retweet, reply, or plain) and the rest
describe the content of the tweet. For example, if a tweet is neither retweet nor reply, it
is plain (with the code = 0). If the tweet contains hashtags, then code = code + 1, If the
same tweet contains URLs, then code = code + 4. Final tweet code is 5. We transform
it to a character label by using ASCII table character indexes: ASCII_tbl[65 + 5] = F .
The number of tweets with attributes encoded with characters determines the length of
the sequence. The sequence, in our case, is simply the length of a user timeline, that is,
actions in chronological order with the appropriate character encoding.</p>
      <p>The example of a user fingerprint generated from their timeline looks like:
f puser = (ACBCASSCCAF F ADADF AF ASCB:::)
Fingerprint segmentation using n-gram technique To calculate data statistics, we
extracted n-grams of different length (1-3 length appeared to work best). Fig. 3 shows the
example on 3-gram extraction of sample user fingerprint.</p>
      <p>N-gram segments are used to calculate richness and diversity measures, which seem
to unveil the difference between genuine user and bot online behaviour.</p>
      <sec id="sec-2-1">
        <title>Statistical Measures for Text Richness and Diversity Statistical measures for diver</title>
        <p>
          sity have long history and wide area of application [
          <xref ref-type="bibr" rid="ref26">26</xref>
          ]. A constancy measure for a
natural language text is defined, in this article, as a computational measure that
converges to a value for a certain amount of text and remains invariant for any larger size.
Because such a measure exhibits the same value for any size of text larger than a
certain amount, its value could be considered as a text characteristic. Common labels used
are: N is the total number of words in a text, V (N ) is the number of distinct words,
V (m; N ) is the number of words appearing m times in the text, and mmax is the largest
frequency of a word.
        </p>
        <p>Yule’s K Index Yule’s original intention for K use is for the author attribution task,
assuming that it would differ for texts written by different authors.</p>
        <p>K = C</p>
        <p>S2</p>
        <p>S2
1</p>
        <p>S1 = Ch</p>
        <p>m=1
1
N
+ mXmax V (m; N )( m )2i</p>
        <p>N
To simplify, S1 = N = Pm V (m; N ), and S2 = Pm m2V (m; N ). C is a constant
originally determined by Yule, and it is 104.</p>
        <p>Shannon’s H Index The Shannon’s diversity index (H) is a measure that is commonly
used to characterize species diversity in a community. Shannon‘s index accounts for
both abundance and evenness of the species present. The proportion of species i relative
to the total number of species (pi) is calculated, and then multiplied by the natural
logarithm of this proportion (ln(pi)). The resulting product is summed across species,
and multiplied by -1.</p>
        <p>H =</p>
        <p>V (N)
X piln(pi)
i=1
V (N ) is the number of distinct species.</p>
        <p>Simpson’s D Index Simpson’s diversity index (D) is a mathematical measure that
characterizes species diversity in a community. The proportion of species i relative to the
total number of species (pi) is calculated and squared. The squared proportions for all
the species are summed, and the reciprocal is taken.</p>
        <p>D =</p>
        <p>1
PV (N) p2</p>
        <p>
          i=1 i
Honoré’s R Statistic Honoré (1979) proposed a measure which assumes that the ratio
of hapax legomena (1; N ) is constant with respect to the logarithm of the text size:
Sichel’s S Statistic Sichel [
          <xref ref-type="bibr" rid="ref22">22</xref>
          ] observed that the ratio of hapax dis legomena V (2; N )
to the vocabulary size is roughly constant across a wide range of sample sizes.
        </p>
        <p>S =</p>
        <p>V (2; N )</p>
        <p>N</p>
        <p>We use this measure to express the constancy of n-gram hapax dis legomena
(number of n-grams that occur two times) which we show to be distinct for genuine and bot
accounts.</p>
        <p>On Fig. 4 we show the comparison of density plots of all measures of bot accounts
versus genuine users. We can see that the diversity measures are different for bots and
genuine users. We exploit this characteristic to build a good classifier with as few
features as possible.
4.2</p>
      </sec>
      <sec id="sec-2-2">
        <title>Gender Identification</title>
        <p>The feature types used for this task can be split into four categories:
Character and Word Features We used simple text metrics, such as total number of
characters, total number of words, number of characters/words per message, number of
special characters, number of digits.</p>
        <p>PoS Tags Features Using spacy2 python library we extracted word unigrams and
bigrams, as well as PoS tag bigrams.</p>
        <p>Emoji Features We counted the number of emojis, as well as fine-grained distinction
between different types of emojis. To distinguish categories of emojis we used the latest
standard at the time of experiments3.</p>
        <p>
          Text Readability Measures In 1948, Flesch [
          <xref ref-type="bibr" rid="ref9">9</xref>
          ] developed a formula that is is
considered as one of the oldest and most accurate text readability formulas.
        </p>
      </sec>
    </sec>
    <sec id="sec-3">
      <title>Experiments and Results</title>
      <p>For bot identification subtask we conducted four experiments with five different
classifiers (Gradient Boosting, Random Forest, SVM, Logistic Regression, K Nearest
Neighbours). The differences between the experiments are more focused on testing the
improvement with training data increase, as well as feature set generalization using raw
fingerprint n-grams versus statistical diversity measures.</p>
      <p>Experiment 1 In Experiment 1 we used character n-grams of user fingerprint described
in 4.1. The length of n-grams is a combination of 2, 3 and 4. We can see that some
classifiers have fairly similar results (Table 1, column E1). The best classifier is Random
Forest for both languages. In this experiment we used the training subsets for English
and Spanish separately.</p>
      <p>Experiment 2 In Experiment 2 we used the diversity measures calculated on character
n-grams of user fingerprint described in 4.1. The length of n-grams is a combination of
1, 2 and 3. The best classifier is Random Forest for both languages. In this experiment
we used the training subsets for English and Spanish separately.</p>
      <p>Experiment 3 In Experiment 3 (Table 2, column E3) we used the same features as
in Experiment 1. The best classifier is Gradient Boosting ensemble for both languages.
In this experiment we used the training subsets for English and Spanish combined.
Because the features are language independent, we combined training dataset into one,
and tested it on both languages. The final model is same for both subsets.
2 https://spacy.io/
3 https://unicode.org/Public/emoji/12.0/emoji-test.txt
Dataset Classifier Precision</p>
      <p>GBy 0.9252
ilshg SVLMR 00..99102914
nE KNN</p>
      <p>RF 0.9189</p>
      <p>GBy 0.8896
sh SVM 0.8588
ian LR 0.8478
pS KNN</p>
      <p>RF 0.8764</p>
      <p>E1
Recall
0.9153
0.9161
0.8750
Experiment 4 In Experiment 4 (Table 2, column E4) we used the same features as
in Experiment 2. The best classifier for English is Gradient Boosting ensemble and K
Nearest Neighbours for Spanish. As in Experiment 3, we combined training dataset into
one, and tested it on both languages.</p>
      <p>Although a better performance was obtained on separately trained models for two
languages (Random Forest, Table 1) with raw features, we opted for Gradient Boosting
ensemble which was trained on combined dataset (Spanish portion slightly dropped in
performance). The classifier from Experiment 4 was used for the official ranking.</p>
      <sec id="sec-3-1">
        <title>5.2 Gender Identification</title>
        <p>For the gender identification subtask we used the same set of classifiers as for bot
detection. The results in Table 3 show that Gradient Boosting classifier performed the best
for both languages. This task was language dependent, so each language had its own
model.
The official results are shown in Table 4. Bot detection for English performed with
similar results as in our experiments with development set, while for Spanish performed
better. Similar improvement was obtained with Spanish dataset for gender
identification. The models for the final evaluation are trained on both, training and development
sets.
6</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>Conclusion</title>
      <p>We show that automated accounts have less diverse behaviour than genuine user
accounts and these measures can help in detecting automated behaviour without diving
into language-specific analyses. For the gender identification task we used a standard
set of features usually used in stylometry analysis, with the addition of emoji features
on a more granular level.</p>
    </sec>
  </body>
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