=Paper= {{Paper |id=Vol-2382/ICT4S2019_paper_12 |storemode=property |title=Exploring Implications of Capacity Based Electricity Pricing |pdfUrl=https://ceur-ws.org/Vol-2382/ICT4S2019_paper_12.pdf |volume=Vol-2382 |authors=Dan Schien,Colin Nolden,Caitlin Rubia,Caroline Bird,Denise Wilkins,Kopo M. Ramokapane,Chris Preist,Phani Chittix,Ruzanna Chitchyan |dblpUrl=https://dblp.org/rec/conf/ict4s/SchienNRBWRPCC19 }} ==Exploring Implications of Capacity Based Electricity Pricing== https://ceur-ws.org/Vol-2382/ICT4S2019_paper_12.pdf
        Exploring Implications of Capacity-Based
      Electricity Pricing for Peak Demand Reduction
           Dan Schien¶∗ , Colin Nolden†k , Caroline Bird‡∗ , Denise Wilkins§∗∗ , Kopo M. Ramokapane††∗ ,
                                                   x                     xi, ORCiD: 0000-0001-6293-3445, ∗
                     Chris Preist‡‡∗ , Phani Chitti ∗ , Ruzanna Chitchyan
        ∗ Department of Computer Science, k School of Law                              ∗∗ Life and Environmental Sciences
                       University of Bristol, UK                                            University of Exeter, UK

                 Email: { ¶ daniel.schien, † colin.nolden, ‡ caroline.bird, †† marvin.ramokapane, ‡‡ chris.preist,
                                           x           xi
                                             sc18092, r.chitchyan } @bristol.ac.uk,
                                                   § d.j.wilkins@exeter.ac.uk,



   Abstract—In the face of climate change, the UK has set            increasing flexibility, defined as “modifying generation and/or
concrete goals to decarbonise energy systems. Associated strate-     consumption patterns in reaction to an external signal (such
gies include increasing electrification of residential heating and   as a change in price) to provide a service within the energy
transport and the substitution of fossil fuel energy sources with
renewables. These entail expensive infrastructure reinforcements     system”, are being considered [5], [7].
to support increased peak loads. Energy demand management               In the context of UK electricity networks, large elec-
can help mitigate this anticipated load increase. Capacity-based     tricity consumers have been charged by capacity for some
pricing is a mechanism to incentivise energy demand manage-          time [8]. Residential households, on the other hand, are
ment by charging for a maximum power draw as opposed to
the volume of consumed energy. In this text we use a persona
                                                                     typically charged via a model that combines standing charges
technique to study how user needs drive the typical energy           (measured per day) and volume-based charges in proportion
services that compose the aggregate power draw in a family           to consumption (measured per kWh). Capacity-based pricing
home. We use this to reflect on user feedback (obtained through      has the potential to incentivise consumers to be more flexible
a demand shifting workshop with 10 participants) to discuss the      in their service consumption and reduce or defer consumption
factors that would allow excessive power demand to be shifted
away from peak demand times, thus reducing the maximum
                                                                     at peak times. In this text, we study for the first time the
draw. Subsequently, the role of ICT as an enabler of energy          implications of such a capacity-based alternative charging
demand flexibility is discussed which provides the basis for a       model for residential households from the ICT4S perspective.
quantitative evaluation of demand flexibility scenarios.We find         In this paper we explore the following questions:
that household power draw is dominated by a few services that
require significant changes to increase flexibility.                   1) What energy services constitute peak time electricity
                                                                          demand for residential households?
                      I. I NTRODUCTION                                 2) What energy services currently offer flexibility to ac-
   Global energy demand has grown steadily at around                      commodate capacity constraints?
2.4%/year (± 0.08%) since 1850. In 2017, it grew by 2.1%               3) How can ICT augment energy services to increase
after 5 years of 0.9% average growth, with over 70% derived               flexibility or substitution potential?
from fossil fuels. Energy-related carbon dioxide emissions              In order to investigate the implications of a capacity-based
increased concurrently by 1.4% [1]. Scenarios by the UKs             pricing approach and identify new strategies that help defer
National Grid suggest that annual electricity demand will            peak time electricity consumption, we have drawn on the
increase from 297TWh in 2017 to 373-441TWh in 2050.                  notion of personas [9]. In our context this involved the creation
Peak demand is expected to increase accordingly from 59GW            of a representative UK household undertaking its activities
in 2017 to 79-87GW in 2050 [2]. In the face of climate               during a normal peak-demand time. We use this personification
change, the UK, like many other countries, has set targets           to identify energy consuming activities and services, and
to decarbonise the energy system [3]. These plans require the        model the energy use profile of our representative household
substitutions of fossil-fuel-based heating and transport systems     and explore implications of demand shifting on its power
with renewable electricity-based systems.                            profile. We then integrate the feedback from an energy demand
   One of the challenges associated with the growing need            shifting workshop carried out with 10 participants to discuss
for (clean) electricity is the need for significant reinforce-       how energy consumption at peak demand time can be deferred
ment of the electricity grid to accommodate this projected           and reduced. Following from this we discuss current barriers
increase in unregulated demand, particularly peak demand at          to greater flexibility and identify strategies to overcome these
times of heavy usage (typically between 5-9pm) [4]–[6]. To           barriers based on ICT innovations and policy interventions,
avoid costly additional capacity, alternative approaches such as     and consider the social implications.
                      II. BACKGROUND                                    load control (DLC) of appliances by third parties [13], [14].
   Increasing penetration of variable renewable energy sources          Research suggest that households switching their use of white
places increasing strain on energy systems. Aside from the              good appliances such as washing machines, tumble dryers
total levelized cost of electricity, their integration into en-         and dishwashers from evening peak to non-peak periods can
ergy systems also imposes integration costs upon specific               transfer at least 8% of peak demand (on average 57W per
market participants. These costs depend on the extent to                household) [15].
which demand-side and supply-side flexibility can counteract               Such DSR depends on the nature of the signal used to
variable and uncertain renewable energy generation. The most            influence consumption patterns, including price signals (e.g.
cost-efficient approaches to flexibility are technologies (and          cost-effective or dynamic pricing), volume signals (e.g., load
behaviours) that provide flexibility as a by-product [10].              capping) and direct signals (e.g., DLC of appliances) [13],
   Capacity peaks can be reduced through positive flexibil-             [16]. Cost-reflective or dynamic pricing includes time-based
ity (ramping up generation and/or releasing stored energy)              pricing [17] critical pricing [18] and real time pricing [19].
while excess generation by variable renewable energy sources            Dutta and Mitra [20] differentiate between between the fol-
require negative flexibility (ramping down generation and/or            lowing electricity pricing policies:
storing energy). Although the increasing penetration of vari-              • Flat tariffs

able renewable energy sources increases market opportunities               • Block rate tariffs

for both ‘positive’ and ‘negative’ flexibility assets, market              • Seasonal tariffs

uncertainty in the UK limits the viability both of storage and             • Time-of-use (TOU) tariffs

additional generation capacity. At the same time, increasing               • Superpeak TOU

specialization and diversification in the UK’s flexibility market          • Critical peak pricing (CPP)

is actually decreasing margins. This constellation lends itself            • Variable peak pricing (VPP)

to the exploration of alternative pricing models for energy                • Real-time pricing (RTP)

demand.                                                                    • Peak time rebates (PTR)
                                                                           Innovative approaches to incentivise DSR combine pricing
A. Volume and Capacity-based Pricing                                    signals with volume signals through abovementioned capacity-
   Infrastructure system services - of which the energy system          based electricity pricing [21].
is one - can be charged for in a variety of ways. Usage-                   Capacity-based pricing is expected to flatten load curves
based charges provide an important mechanism to incentivise             by encouraging both optimised load scheduling (i.e. shifting
the consumption of services in certain ways. Usage-based                consumption) as well as total energy demand reduction [16],
charge models include volume and/or capacity-based models               [22].
and combinations of both. In principle, volume based charges               Electricity pricing is based on complex models that aim to
increase by the cost per consumed unit of a finite resource.            balance the need to fund the cost of the network effectively,
For example, residential water services are frequently charged          guarantee supply, and encourage sustainability while keeping
by volume of consumed water.                                            the cost for consumers low [23]. For example, the charge
   Capacity-based pricing is motivated by the cost of providing         model for extra high voltage (EHV) customers combines
infrastructure via a “big enough pipe” to satisfy demand. To            standing charges (per day), capacity charges (per kVA per
use another example, wired internet access networks (DSL,               day), exceeded capacity charge (per kVA per day) and volume
Cable, etc) are typically priced based on maximum speed                 based peak time penalty charges (per kWh) for the consump-
(i.e. data transfer capacity) they can provide. Here, the cost          tion as well as generation of electricity. Notably, the charge
for the service use does not increase in proportion with the            model for EHV customers does not include a charge that is
amount of data consumed per month. On the other hand,                   proportional to the amount of electricity consumed outside of
in the same domain of internet access networks, charges for             peak times [8].
cellular mobile network data are typically based on transferred            Generally, capacity-based pricing is based on demand (mea-
volume of data. Consumers have adapted to those alternative             sured in kilowatt (kW) to represent power) instead of con-
pricing approaches through a variety of strategies, depending,          sumption (measured kilowatt hours (kWh) to represent en-
among others, on the price elasticity of broadband [11].                ergy). It requires households to pay for the maximum amount
Such strategies to substitute use of mobile broadband include           of electric power they draw from the electricity grid at any
proactively downloading media content onto the phone before             moment, as opposed to how much electric power they use
leaving home, or deferring consumption of content [12].                 over the billing period. Capacity-based pricing involves the
   With domestic energy demand expected to grow as a result             allocation of a particular load ceiling (load capping) on which
of increasing electrification of heating and transport, capacity-       the monthly charge is based. If the household exceeds the
based pricing charges might play a role in energy demand                ceiling, it will be moved to a higher band of service at an
reduction. Compared to increases in generation and storage              increased charge [16], [21].
capacities, domestic demand side response (DSR) is cheap,                  To date, most studies on innovative pricing models have
quick and easy to implement. DSR can also enhance the                   analysed differential pricing such as time-of-use or Economy
reliability of electricity systems through pricing and direct           7 [13], while studies on automated DSR have focused on



                                                                    2
dynamic scheduling algorithms, such as the scheduling of               30%. They also observed that those who were most concerned
distributed energy resources [24], price-volume signals to af-         about energy prices were least keen on DSM technologies
fect consumption patterns by integrating personal preferences          whilst they were still willing to think about and reduce energy
and technical information and constraints [25], and predicting         use themselves. The study suggests that this might reflect
household behaviour to optimise appliance control schedules            concerns over sharing data and feelings of powerlessness and
(Moratori et al., 2013). More recent studies combine customer          vulnerabile to exploitation.
preferences with automated demand scheduling (Rahseed et                  Burchell et. al. [32] contrast the 2 approaches to changing
al., 2016) and algorithms to optimise scheduling of demand-            behaviours - described as literacy and know-how and char-
side appliance management [22].                                        acterised respectively by factual knowledge and reasoning or
   Few studies, however, focus specifically on capacity-based          by practical skills and experience. The former is more easily
pricing and user comfort. Similar to Agnetis et al. [25],              scaled up and tends to be used by policy makers but achieves
we hypothesise a household energy consumption optimisation             less than a know-how approach which, whilst more resource
problem derived from a prototypical consumer scenario. Our             intensive, recognises that personal and social contexts are
focus, however, is on specific load caps and specific remote           important. The challenge lies in finding ways of combining
demand-side interventions [13], [16].                                  these approaches. Variable capacity-based pricing relies on
                                                                       capacity caps to determine costs for individual households,
B. Understanding energy behaviours, social practices and               and the extent to which consumers can respond to these caps
socio-technical systems                                                will determine overall costs. It might be argued that consumers
   In order to explore capacity-based pricing and its impli-           for whom overall cost is a less significant driver are less
cations for consumers, it is necessary to understand energy            likely to respond whilst those at lower income levels will
usage and behaviours. A number of studies have attempted               be forced to change their consumption patterns in order to
to categorise energy consumption behaviours and contexts to            maintain or reduce overall costs, thus placing the burden of
assess importance and flexibility. There are two different areas       response unfairly on lower income households. The issue of
to explore here, one is overall consumption and the other load         justice in the context of energy is an emerging and significant
profiles - the more relevant area for our study.                       area for exploration [33] and needs to be aligned alongside
   For example, Boomsma et al. [26] categorise consumption             the fast-changing application of technological approaches to
by contexts: morning, evening, regular, important, most en-            addressing energy demand saving and shifting.
ergy consuming, summer or winter. Jones et al. [27], in an
extensive literature review, identified 62 factors that affect                  III. M ETHODOLOGY AND S TUDY D ESIGN
energy consumption of households. These factors were related           A. Methodology Overview
to three key areas: socio-economic (e.g., number of occupants,
presence of teenagers, higher disposable income), building-
related (e.g., number of rooms, floor area, electric space and
water heating, air conditioning) and appliance-related (e.g.,
                                                                                                              Persona
number of appliances, rate of use of appliances, desktop PC,                   Workshop
electric cooking, tumble dryer). Kavousian et al. in their US-                                               Household
based study [28] came up with similar areas with the addition
of external conditions (weather / location).
   Whilst the factors above are important, energy use is not
an end in itself but rather the result of ‘a complex series
of interlinked and interacting socio-economic, dwelling and
appliance related factors.’ [27]. Shove and Walker [29] suggest                                               Capacity
that ‘energy supply and demand are realized through artefacts                 Flexibility
and infrastructures that constitute and that are in turn woven                                                Scenarios
into bundles and complexes of social practice’ and thus a part
of the ongoing transformation of society. It is important that                       Fig. 1. Overview of Study Methodology
we approach our study with an understanding of this range of
practices and factors affecting energy usage.                             In Fig. 1 we present the four elements of the overall
                                                                       methodology used in this explorative study. This study started
C. Socio-economic implications of variable pricing                     with a user co-design workshop where 10 user-researchers
   A substantial study of over 2400 households in 2012 (Dem-           got together in a workshop to discuss demand response and
ski et al. [30] and Spence et al. [31]) revealed variations in         identify what issues they consider relevant for energy demand
the acceptability of different demand-management scenarios:            shifting away from peak time. The workshop started with
for example switching appliances off standby after a certain           the participants reflecting on their individual behaviours while
time was acceptable to 78% of respondents but a fridge-freezer         using various appliances, and noting factors that encourage
being turned off for short periods was only acceptable to              (or prevent) demand reduction or shifting to other times. The



                                                                   3
individual reflections were then shared and discussed with the          band. These changes were categorised as easy, moderate, and
group and compiled in a list of behaviours and their change-            difficult. The scenario, changes, capacity bands and the related
encouraging/preventing factors. The workshop re-convened a              pricing and implications are discussed in the subsequent
week later to discuss the household-persona construction for            subsections.
analysis of consumption and demand shifting behaviours.                    The workshop participants fully acknowledge that be-
   Personas are archetypal users that exemplify the characteris-        haviours and factors outlined in the resultant lists and the
tics of actual users in an understandable and amiable form [9].         household-persona are biased towards the perceptions and
First developed as a tool to aid software development [34],             experiences of the participants. Yet, as this is an explorative
personas have become a commonly used method for product                 study, both the lists and the sample household-personal are
and system design. They can be used to consider the needs and           considered to be adequate tools for the present exploration.
goals of the users that the system is being designed for [9].
Thus, personas enable users to be a key component of the                B. Scenario Design
design process, a tool that is fundamental for the success of             The exploratory scenario is set between 5 and 7 pm GMT
product or system design (e.g., Maness et al. [35]).                    on a weekday in the UK.
   Personas are increasingly used to examine novel energy sys-               The persona-household, which consists of a mother,
tems. For example, they have been used to explore behaviours,                father, a teenage son and a younger daughter, have
attitudes and motivations towards domestic energy retrofitting               all just come home. They are not even aware that
in owner-occupied homes [9]. Likewise, personas provided an                  they left the light in the front garden on, as they
understanding about how households make decisions about                      used it when unlocking the door. The fridge is
electricity pricing [36]. Similarly, Dodge et al. [37] used                  running, as normal, without anyone’s interference,
personas to examine how electricity consumption feedback                     as is the router (they always have the router on).
affects consumption behaviour. Due to their ability to make de-              The father has started preparing dinner. He is in the
signers’ assumptions explicit, provide meaningful constraints                kitchen, with lights on, listening to music on the
to the problem space, and represent users in an engaging                     stereo, while using an induction hob to cook some
manner, personas are particularly relevant for building a shared             vegetables and the oven to prepare fish. He has also
understanding of the different user groups that might engage                 switched on the kitchen extractor fan to remove
with a new system [9], [38], [39]. In the present case, we                   cooking smells and fumes. The mother comes into
expect a persona-driven study to provide fruitful insights for               the kitchen and boils the kettle to make herself and
understanding the implications of capacity-based pricing for                 her husband a cup of tea. She notices that all the
peak-demand shaving in one household type.                                   cups, some cutlery and most dishes are used and
   Although personas are frequently based on qualitative re-                 have been placed in the dishwasher, and there will
search [40], they can also be assumption-based [41], [42]. Ad-               not be enough clean dishes for serving dinner. So
hoc personas are particularly effective in the early stages of               she also switches dishwasher on a fast cycle. Before
a project to formalise what developers know or infer about                   coming into the kitchen to make a cup of tea, the
users [9]. Thus, they represent a resource-efficient method for              mother has been working on her laptop, and has
exploring the needs of different users [42]. Moreover, while                 left it switched on while charging because she will
personas can be used as a distinct method to support design,                 return to it with her tea, when ready.
they can also be used in combination with other (qualitative                 The teenage son has been playing football at school,
and quantitative) methods to amplify their effectiveness [43].               and is now taking an electric shower to wash away
We used our persona in combination with data on power draw                   the mud. As he switches on the shower, the towel
of some common household devices and average demograph-                      rail starts to warm up, and the bathroom extractor
ics of the UK households to outline scenarios and explore the                fan turns on to remove the steam. He will need
feasibility of a capacity-based pricing model.                               his sports kit again for school tomorrow, so his
   During the workshop the participants defined occupancy                    father has started the washing machine to get the
energy service profiles for their own personal households.                   sports kit washed and ready for the morning (he
The occupancy profile that was most substantially considered                 has two sets of sports kit, but the other one was
during the workshop was that of a family household with                      used over the weekend and needed a wash too).
two working adults and two children. This profile was then                   Meanwhile, the daughter is playing a game on the
selected for this current scenario analysis in which the persona-            games console hooked to an LED TV. She has also
household undertakes various energy-demand activities on                     connected her smartphone to a quick charger, as
an average evening peak demand time. This scenario then                      she is going to have a long call with a friend later
provides a quantitative basis to explore the flexibility of a                on, and the phone was running low.
variety of energy services.
   Having outlined the scenario, the participants then discussed        C. Power Draw and Energy Consumption
changes that could be incorporated into the given scenario                 For each device category providing some energy consuming
to reduce the power draw and retain it within a set capacity            service we sourced a representative maximum and average



                                                                    4
power draw during use at grid peak (5 to 7pm GMT). We                   the most energy intense households routinely drawing more
also estimated how long a device would be in use during the             than 18kW (on average) while the least energy intense draw
peak time interval. We estimated the duration of use of the             just over 2kW from the grid. According to the same survey, the
individual energy services based on the participant personal            mean average maximum power demand for households with
experience. We then calculate the total energy consumption per          primary electric heating was 9.3kW.
device category over the entire peak time duration. Our power              In the following section will analyse different interventions
consumption estimates are derived from real-time measure-               that can reduce the demand in the persona household. We
ment, user guides and a wide range of both lab and consumers            ground this analysis in the responses from the previously
websites such as CSE [44] and British Gas [45]. The power               mentioned demand shifting workshop which we describe next.
consumption values for the device categories are supposed
to be representative only. The power consumption by actual              E. Demand Shifting Scenarios
devices may vary from our values. The goal of the values                   As noted above, to explore the potential for shifting energy
is not to predict average household power consumption but               demand away from the peak time, ten researcher-users carried
to provide a quantitative view on the implications of capacity-         out reflection and analysis activities at a co-design workshop.
based pricing that can help rank and sanity check conclusions.             During the workshop participants brainstormed the set of
   For many device categories, power consumption varies                 energy services they typically used during peak time.
throughout their use. For example, while a typical washing                 For each service, they considered the motivating factors
machine draws on average 440W while heating water, it draws             that drove their use; these are here called “contexts”. The
significantly less energy at other times during the wash cycle          workshop participants then thought of interventions that could
with average power consumption of about 50W. Similarly, a               be undertaken to defer or substitute the energy service for
fridge/freezer draws an average of 40W but it peaks when                each context. These interventions were then rated according
the freezer door is left open for too long at 400W. The oven            to their ease of shifting to result in a reduction of peak
shows a steady high power draw and the washing machine and              energy consumption. The workshop participants also identified
dishwasher peak at the beginning and end of their usage cycle           enabling and constraining factors for each context specific
respectively. Other appliances have an continuous power draw            intervention or change.
such as light bulbs and chargers.
                                                                                     IV. R ESULTS AND I MPLICATIONS
D. Capacity Bands                                                       A. Peak Time Power Consumption
   Variability can also be found in the peak demand for                    The individual energy services together with their power
electricity from the grid; affected by several factors, including       consumption values are listed in Table I. The overall energy
chiefly the weather and working/non-working days.                       consumption in the scenario is 12.7kWh which equates to an
   Additionally, statistical variability of demand in households        average peak power draw of about 6.4kW (when accounting
aggregates to a increasingly less variable load on the grid             for the estimated duration of the device use).
branching points to combine to the observed aggregate levels
of demand in the grid [46]. At the local transformer station            B. Workshop Results - Demand Shifting Potential
that aggregates the connections of the individual households               In this subsection we present the ease of shifting various
the instantaneous power draw of each household is relevant as           household energy services as it had been identified during the
they are installed with a given peak capacity (either single or         workshop. The participants discussed shifting the peak time
three phase 100A with a maximum power of 24kW/41kW). In                 use by dishwashers, washing machines, power showers, hobs,
the result section we estimate this instantaneous power draw            ovens, microwaves and kettles. The participants produced a list
by a persona household. For comparison, we also calculate the           of contexts under which the appliances were used. For each
effective household power consumption during the peak period            context they then judged the ease of shifting the appliance
(5-7pm) which is calculated from the total energy consumption           use as either having low, medium or high potential to provide
during the peak period divided by the duration of the peak              effective shifting of energy consumption away from peak time.
period. Assuming everything is equal any local reduction of             The summary of the appliance use contexts, as well as possible
demand will also result in a reduction of peak demand at the            drivers and obstacles for shifting the appliance use time are
aggregate level. Deferral of local demand spikes to a time              summarised in Table II.
outside of the peak period will translate to a marginal reduction          The most common intervention to enable deferral of energy
of aggregated peak demand at grid level. However, deferral of           consumption was found to be additional planning of appliance
local demand spikes within the peak period do not generally             use to take place outside of the peak period. The greatest
affect the aggregated peak period demand at grid level.                 flexibility and thus most probable changes were identified to
   According to the Household Energy Survey [47] the average            be those for which the time of the appliance use is incon-
peak demand for a household without electric heating was                sequential. Conversely, participants found that consumption
7.5kW. Importantly, the mean (of the sampled population)                is most difficult to shift in case when energy services are
average (typical for the household) peak power demand varies            needed to respond to the immediate context. This usually refers
significantly within the population of survey households, with          to activities that take place once household members return



                                                                    5
                         TABLE I                                      in the above scenario be motion sensitive, they would turn on
    AVERAGE POWER DRAW BY ENERGY SERVICES IN THE PERSONA              and off for the period where the family members enter or leave
                        HOUSEHOLD .
                                                                      the house.
 Device category           Power Draw [W]   Use        Peak
                           max / (avg)      duration   time           C. Factors supporting behaviour change
                                            (h         energy
                                            between    [kWh]             In all cases where the use displacement requires effort
                                            5-7pm)                    from the consumers and behaviour change, the workshop
 Electric shower           10500 (10500)    0.25       2.625          participants noted that such efforts would be fostered through
 Induction Hob (3          3500 (3500)      1          3.5
 plates)                                                              motivational factors such as:
 Kettle                    3000 (3000)      0.3        0.9               • Direct and sufficient financial benefit: should the income
 Dish washer               1800 (1000)      2          2
 Oven                      2400 (2400)      1          2.4
                                                                           gained from the consumption time displacement be sub-
 Washing       machine     440 (50)         2          0.1                 stantial, most of the consumers would likely be willing to
 (avg 50W)                                                                 carry out the required planning and preparation activities.
 Fridge/Freezer (40W       400 (40)         2          0.08
 avg)
                                                                           Thus, capacity-based pricing with substantial differences
 Towel rail                250 (250)        1          0.25                in the prices per capacity band could be a promising
 Games console             100 (100)        2          0.2                 solution.
 LED TV                    80 (80)          2          0.16
                                                                         • Ownership of carbon savings, where the households that
 Kitchen        lighting   80 (80)          2          0.16
 (LED)                                                                     reduce their consumption are able to monetise their re-
 Kitchen extractor fan     50 (50)          1          0.05                duced greenhouse gas emissions. Here, instead of relying
 Smart phone (quick        35 (35)          1          0.035
 charge)
                                                                           on a utility provider to set capacity bands, the individual
 Laptop                    25 (25)          2          0.05                households can directly monetise energy demand below a
 TV box                    25 (25)          2          0.05                capacity band and their “saved” emissions vis-a-vis their
 Extractor fan             24 (24)          2          0.048
 Stereo                    20 (20)          2          0.04
                                                                           personal average.
 Garden lightning CFL      20 (20)          2          0.04              • Environmental benefits are another powerful motivator:
 Internet router           12 (12)          2          0.024               in contrast to personal monetary benefits, this motivation
 Tablet (charge)           10 (10)          2          0.02
                                                                           stems from the ethical/societal values and beliefs of the
                                            total      12.732
                                            [kWh]                          households who are concerned with climate change and
                                            eff.       6.366               wish to contribute to healthy living environments.
                                            power                        • Visibility of power draw allows users to see, and so
                                            [kW]
                                                                           remind themselves about their ongoing energy use (not
                                                                           unlike how the dripping tap reminds about the water loss).
                                                                         • Legacy (non-smart) devices prevent the user from ca-
home. For example, in our scenario the son has to take a                   pacity shifting as they do not support preparation and
shower right after arriving at home as he needs to wash away               planning (e.g., if the dishwasher does not allow start time
the mud immediately after the football game, which was just                delay and/or remote activation, its use cannot be shifted to
completed; the family must have dinner after the work/school               late night or midday off-peak times, as somebody would
day. These activities are difficult to shift because even with             have to be present to activate the device).
planning and preparation the consumers would need to respond             • Finally, connecting with other users to form a group to
to the context that they find themselves in when they return               share capacity and spread the load could help even-out the
home.                                                                      variability in individual household daily activities, e.g.,
   Medium levels of complexity to increase energy flexibility              when the arrival of an unexpected guest requires extra
were attested by the workshop participants to cases where                  cooking and/or washing activities.
planning and preparation allow to move the consumption
activities away from the peak time. For example, if the family        D. The role of ICT to enable capacity reduction
in the above scenario had installed a pre-heating kettle, there          The workshop participants identified ICT as an enabling
would be no need to boil the water at the peak time. This             technology that can support our household-persona in meeting
change is relatively easy to make as it requires a “one-time”         capacity constraints, and therefore hopefully making it both
effort of new kettle installation. On the other hand, the par-        easier and more acceptable to those involved. In this section,
ticipants agreed that energy consuming behaviour associated           we consider the role of ICT in supporting our alternative
to established practices (“rituals”) is much more difficult to        capacity-constraint driven scenarios more generally. We cat-
change and thus has lower potential. For example, getting             egorise six ICT interventions:
dishes washed right before when they are used (as the mother             1) Awareness: Eco-feedback and smart meter technology
did in the scenario).                                                 have long been advocated as a means of encouraging reduced
   In contrast, the workshop participants found that automation       energy usage. They have demonstrated modest but non-trivial
of activity that is possible without any behavioural change are       results, leading to criticism from some quarters. However, such
easiest to implement. For instance, should the garden lights          techniques are likely to be essential in supporting households



                                                                  6
                                                                 TABLE II
                                           F LEXIBILITY FOR DEMAND SHIFTING PER ENERGY SERVICE .

 Devices           Context              Potential (Ease of Shift-   Shifting enablers                               Constraints
                                        ing)
                   Need for clean       Low                         Planning
                   dishes

                                                                    Audio / visual reminders of full machine /
 Dishwasher                                                         empty cupboard

                                                                    Understanding implications of particular        Resistance to change
                   Ritual of daily
                                                                    uses
                   use even if not      high
                                                                    Automation to run at more suitable time         Noise if running at night
                   full
                                                                    Digi-reminder that its not full
                                                                    Automation to run when full within user-set
                                                                    limits
                   Capacity of ma-                                  Larger machine could reduce number of           Dried-on food necessitates more
                   chine                                            uses                                            intensive wash
                   Need particular                                  Automation to have a ‘complete by’ setting      Need to be ready by a particular
                                        medium
                   clothes                                                                                          time
                                                                                                                    Clothes not available to wash ear-
                                                                                                                    lier eg work / sports kit
 Washing machine
                                                                    Awareness of implications of different use      Availability of user to load / unload
                                                                    times
                   Regular wash of
                                                                    Differential pricing for different times
                   accumulated          high
                                                                    Delay / timer settings                          User has to have loaded machine
                   washing
                                                                                                                    Not left too long in machine
                                                                                                                    Need to hang up or move to dryer
                                                                                                                    Noise of machine, rules in the
                                                                                                                    building re use
                   Wash person -        medium                      Visual display of other power draws in the      Small window for wash
 Power shower
                   evening                                          home
                   Morning wash         medium                      Shorter shower - using timer
                                        Low                         Display showing cost / capacity at time of      hungry family, timing when people
 Cooker - hob      dinner
                                                                    use                                             are home
                                        Medium - suggested by
                                        20-30 mins
                                                                    Automation to allow short duration switch-
                   dinner               medium
 Cooker - oven                                                      ing off when other short duration devices
                                                                    are used
                                                                    pre-heating
                   baking               medium
 Microwave         Defrosting / heat-   medium
                   ing
                   Hot drink and                                    Pre-heated water, +insulation of device, +in-
                                        medium
 Kettle            forgetting use /                                 terface automation
                   reboiling                                        reminder that its just boiled
                   Cooking      meal    medium                      Pre-heat water at more suitable time inter-
                   speed           up                               face with other devices / automation
                   availability
                   of hot water



asked to operate within a capacity constraint. Besides the                  decision support would spot patterns of appliance use, and/or
traditional smart meter approach of providing an overall power              have knowledge of the schedule of the household members
consumption figure, this could be augmented with:                           via calendar integration. It would then make suggestions such
  • Some visual warning of an approach to a capacity con-                   as the most appropriate time to load the washing machine.
    straint (eg green/amber/red)                                               3) Buffering in response to anticipated demand at peak
  • Feedback at point of use. Eg a kettle displaying a warning
                                                                            times, and/or spreading of power demand: Energy at off-
    that switching it on will exceed the constraint.                        peak times can be used to prepare systems to reduce energy
  2) Decision support: ICT can provide information and                      use during peak periods. In our scenario, we can imagine an
prompts to enable behaviour change. This could be carried out               insulated kettle which automatically pre-boils when demand
both in-the-moment and proactively. In-the-moment decision                  is lower (possibly in response to past historical data of likely
support would make suggestions as to possible courses of                    use times) and then can be re-boiled using a lower power
action now. For example, if you want to boil the kettle, you                input at peak times. Similarly, a fridge/freezer can cool itself
will need to either wait 5 minutes for the oven to finish                   to a lower temperature in anticipation of peak periods, and so
heating, or switch off the oven until it is boiled. Proactive               either avoid re-chilling or chill at a slower rate. One important



                                                                        7
area of buffering that ICT can support is the use of batteries               common and co-occurring — they are principal to the national
to enable self-consumption of energy generated from solar PV                 grid peak demand. On a national level it is the large-scale
cells at off-peak times. In particular in the UK, peak demand                alignment of work patterns (which includes the alignment of
occurs outside of the time when solar PV cells are effective.                the school day) that in turn causes the synchronisation of
Local battery storage that is instrumented to release energy at              consumption of energy in households during the peak period.
peak times can be an effective mechanism for some suitable                   The ICT-enabled increase of home office jobs has somewhat
households to reduce peak demand.                                            increased the flexibility in timetables. In particular in the
   4) Time slicing, micro-delays and appliance coordination:                 ICT sector there are a number of organisations of which the
With the necessary integration of appliances such as washing                 staff is globally distributed and working on loosely coupled
machines, dishwashers, ovens, hobs and fridge/freezers, ICT                  timetables. The diurnal rhythm of the body however naturally
can multiplex available electricity among devices. These all                 limits the flexibility of meal and rest times.
draw a high power, but for short periods of time. By automat-                   Macro delay is one of the most important ways in which
ically coordinating them, and so delaying one while another                  ICT can enable flexibility. One important intervention to avoid
is in operation, the overall peak demand can be reduced. For                 reinforcements, that is already been trialled, is the delay
example, the washing machine and the dishwasher can adjust                   of charging electric vehicles to periods outside of the peak
their operation to prevent concurrent heating cycles.                        interval [48]. According the national grid, electric vehicles
   This may result in short delays in estimated completion                   could add between 5 to 8 GW peak electricity demand to the
time. In addition, ICT has a role in making this automation                  electric grid. This is not surprising given that electric vehicle
visible and appropriately controllable by the user. It is known              battery chargers can draw between 3 and 90kW.
that there is resistance to allowing energy companies to re-                    Despite the potential that ICT has to create flexibility of
motely make such micro-delays in customers. How can control                  demand, behavioural changes seems to be required for a
and authority be placed in a customers hands and improve                     significant reduction of peak electricity demand. One area of
acceptability of a strategy such as this?                                    further work is to describe the factors that support behavioural
   5) Macro-delay: Smart appliances, such as dishwashers and                 changes through theoretical frameworks, for example from
washing machines, already have the ability to delay activity to              behavioural psychology.
off peak times such as running overnight. Anecdotal evidence                    Although framed in the context of grid reinforcement and
suggests these abilities have only modest uptake in usage                    the avoidance thereof, the characteristics of demand flexibility
currently. Can this functionality be combined with decision                  and the role of ICT as enabler are relevant in order to support
support to find acceptable changes in routine for a household,               the decarbonisation of the energy system.
and coach them through it?                                                      Our scenarios are based on a persona household that is
   6) Efficiency: Finally, via sensing and control ICT can                   inspired by personal experience but statistically not significant.
be used to provide energy services when they are needed                      However, the actual power consumption level is relatively
and in exactly the right proportion. This can prevent waste.                 similar to the average power consumption by the households
For example, an intelligent washing machine can reduce the                   measured as part of the Household Energy Survey (7.5kW -
amount of water heated for small loads or intelligent hobs                   no electrical heating) and thus are representative of real loads
and instrumented pots can use the right amount of heat for a                 by residential households.
specific recipe.
                         V. D ISCUSSION                                                            VI. C ONCLUSION
    We have identified the following limitations and further                    Our workshop participants have identified a number of flex-
research questions, that need addressing in order to reduce                  ible energy services with high load on the electric grid. Given
significant uncertainty around the effectiveness of capacity-                these services capacity-based pricing is an important lever for
based pricing to encourage demand management.                                reducing peak demand. We have identified a categorisation of
    With easy-medium changes in place, our representative                    the ways in which ICT can avoid or support hard behavioural
household would reduce the power draw from 23kW peak                         changes to support the shifting of energy service use.
to around 17.7kW peak and further to 12-12.6kW peak with                        Given the limitations of our research approach, these find-
hard changes in place, which are still not enough to stay below              ings require significant empirical substantiation for gener-
capacity band C.                                                             alisable conclusions to be drawn. Nevertheless, the results
    Delaying the power shower would shave 10,500W, bringing                  point towards the need to combine capacity-based pricing
the household down from 17.7kW down to 7.2kW. The shower                     with a wide range of demand shifting facilitation. From a
has been identified as a hard change.                                        policy perspective, it is evident that capacity-based pricing
    Our scenarios indicated that, apart from the electric shower,            gives the regulator greater leaverage to encourage demand
the most energy consuming activities (those related to cooking               reducing behaviour. Capacity-based pricing also lends itself to
and boiling water) are the least flexible as they require                    rising block tariffs where a certain capacity can be considered
significant behaviour changes. This should not be surprising as              ‘baseload’ for each household persona (e.g., a family of four
it is their lack of flexibility that results in these activities being       versus an couple) with step-wise increases for higher demand.



                                                                         8
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