=Paper= {{Paper |id=Vol-2387/20190250 |storemode=property |title=Development of the State University of Infrastructure and Technologies Knowledge Transfer Strategy for Improving the Quality of Higher Education |pdfUrl=https://ceur-ws.org/Vol-2387/20190250.pdf |volume=Vol-2387 |authors=Oksana Karpenko,Yevheniia Osypova,Nataliia Pakhota |dblpUrl=https://dblp.org/rec/conf/icteri/KarpenkoOP19 }} ==Development of the State University of Infrastructure and Technologies Knowledge Transfer Strategy for Improving the Quality of Higher Education== https://ceur-ws.org/Vol-2387/20190250.pdf
     Development of the State University of Infrastructure
      and Technologies Knowledge Transfer Strategy for
         Improving the Quality of Higher Education

             Oksana Karpenko 1, Yevheniia Osypova 1, Nataliia Pakhota 1
                1
                  State University Of Infrastructure And Technologies
       karpo_2004@ukr.net, layretta@ukr.net, tatkanvo@ukr.net



       Abstract. Successful functioning of the knowledge economy is impossible
       without qualitative education content. The current state of Ukrainian
       universities suggests an imperfect mechanism for the commercialization of
       knowledge and technology, shows the "isolation" of education and science from
       the needs and expectations of the industrial sector, the labor market, and society
       as a whole.
       The article analyzes new models of university development, which give
       additional opportunities for the university community to realize intellectual
       potential. The concept of a market-oriented innovative university based on a
       "knowledge triangle" is dominant.
       The authors of the article have developed a knowledge transfer strategy that
       involves the interaction of education, science and innovation. Its
       implementation will ensure the improvement for the quality of educational
       services, the competitiveness of universities, productivity maximization of
       development and research, and their commercialization.
       In compliance with the suggested knowledge transfer strategy, the authors built
       the mechanism of an innovative university formation. The latest environment
       innovations in knowledge formation will result in increasing prestige of the
       State University of Infrastructure and Technologies, preparation of a highly
       intelligent human resource that meets the needs of society etc.

       Keywords: knowledge transfer, strategy, quality of higher education,
       "knowledge triangle", mechanism of an innovative university formation.


1.     Introduction

The main trend in development of modern higher school is an increase of autonomy
of higher education institutions, both in determining content of education and
managing university activities. Such approach makes efficient functioning of modern
higher education institutions impossible without the development of individual
progress strategy of each university. In context of ever-increasing competition in the
market of educational services, training of specialists must comply with the
requirements of higher education standards and be based on strategies for developing
educational process to meet the university’s strategic goals. Absence of effective
development strategy leads to obtaining limited performance results of higher
education institutions. All efforts which aim at introducing elements of modern
quality management into the university system will have formal character. They will
only provide the opportunity to receive a certificate on declared offers for private
processes. As a rule, such a certificate does not have a determining value for a higher
education institution.
    Development and implementation of effective higher education progress strategy
are of high priorities in modern education in many countries of the world. They are
based on mechanisms that allow universities to ensure high quality of educational
services, carry out promising research projects and entirely integrate into global
scientific and technological space.
    Ukraine’s integration into the European space causes necessity to revise existing
models of higher educational institutions and search for high quality education, ways
of financial sources diversification and entrepreneurial mentality development under
the influence of competition in educational services market; growth of public
expectations regarding university’s social responsibility; search for more productive
combination of education, research and innovation within university’s walls.
    The university’s mission includes preparing high quality specialists, their personal
development by increasing universal human values, civic responsibility, national
identity and tolerance, which correspond to the social, economic and cultural needs of
Ukraine and international community. The quality of higher education institution
should satisfy market, teacher and student’s needs; it defines the degree of the
graduate suitability for effective work, that is, competitiveness of the university and
its graduate in the business environment, which is dynamically changing.


2.     Related Work

The modern stage of the world economy evolution is characterized by radical social
and economic transformations and the transition of countries - key innovators - to the
knowledge economy. This term was introduced into the research review by the
Austro-American scientist Fritz Machlup in 1962. This new type of economy is
significantly different from agrarian and industrial. Natural and material resources
continue to serve as the basis for obtaining economic benefits, but the growth and
development of the entire economic system are now provided not by external as much
as by internal, intangible factors. The most important of these factors are knowledge
and human capital [1]. The main attributes of the knowledge economy include the
internationalization of educational and scientific activities, technological changes in
the field of education and science, diversification of funding mechanisms for research
carried out by universities, increase of competitiveness, dissemination of innovative
processes, the need for a new generation of highly educated people who can
effectively solve current problems of humanity and take an active part in international
social life.
   The development of the knowledge economy is a real chance for Ukraine to take a
worthy place in the European economic space. Today, the knowledge economy in the
broadest sense includes three main areas: research and development and innovation,
education and studying that contribute to the formation of human capital, as well as
information and communication technologies [2].
    One of the most significant Ukrainian competitive advantages on path to the
knowledge economy development is high level of education of its citizens. Thus, 45%
of the Ukrainian labor force has a higher education, and this indicator is the fifth
among 37 countries [3].
    Europe has been able to build an effective system of educational values. It is based
on the so-called "Triangle of Knowledge" (education - science - innovation). Such
system of values sets the vector for development of European education. And in this
sense, European experience is of great value. The result of such vector’s compliance
is the high level of confidence by world community in the education quality.
    The State University of Infrastructure and Technologies (hereinafter - SUIT) is a
young and, at the same time, one of the oldest educational establishments of the Kyiv
city. It was founded according to the order of the Cabinet of Ministers of Ukraine No.
151-p dated February 29, 2016, by uniting two capital universities - the Kyiv State
Maritime Academy named after Hetman Petro Konashevych-Sahaidachnyi
(hereinafter KSMA) and the State Economic Technological University of Transport
(hereinafter SETUT). Each institution has a similar, but its own origin. The historical
formation way of these universities reflects the history of water and rail transport,
which always needed qualified specialists for their construction, development,
technical re-equipment.
    In order to assist in modernizing the system of higher education in the partner
countries (neighboring countries), the European Union (hereinafter - the EU)
developed the TEMPUS program. The TEMPUS program provides financial support
to encourage collaboration and balanced co-operation between higher education
institutions in partner countries and in the European Union member states. The
program is an annual competition. Grants are awarded on the basis of participation in
contests and multi-level assessment submitted in the prescribed format of
applications. Since 2014, the program has been transformed into the ERASMUS+
program: KA2. Capacity Building in higher education [4].
    The KSMA is the winner of the sixth TEMPUS IV Competition, 2013, hosted by
the Executive Agency of the EU - EACEA (Education, Audiovisual and Culture
Executive Agency). 171 projects were selected for this competition, 33 of which -
with the participation of partners from Ukraine.
    During the uniting period of higher education institutions, the KSMA was a partner
in the international project TEMPUS "Knowledge Transfer Unit - From Applied
Research and Technology-Entrepreneurial Know-How Exchange to Development of
Interdisciplinary Curricula Modules ".
    Under the terms of this project a Knowledge Transfer Unit was created, which
fulfilled the following functions:
    1. conducting of seminars and trainings:
 on knowledge transfer;
 on 3D prototyping;
 on the preparation of grant applications;
 on the protection of intellectual property rights.
     2. consultancy:

 on applications for grants in international programs;
 on preparation of proposals to the National Technology Transfer Network (NTTN);
 on patent applications and copyright certificates.
     3. marketing researches:

 on discovering R & D with the potential for commercialization;
 on determining the needs of potential industrial partners in research and
  development.
     4. cooperation with industrial partners:
 execution of orders for 3D models design;
 implementation of 3D models.

   The course "MODERN CONCEPTS OF KNOWLEDGE TRANSFER" was
successfully implemented in the educational process at the Faculty of Management
and Technology. Teaching the course "MODERN CONCEPTS OF KNOWLEDGE
TRANSFER" allows you to develop activities in accordance with concept of the
knowledge triangle "education - science - innovation". Thus, the course developed by
the authors allows higher education applicants not only to acquire knowledge and
practical skills in the field of 3D printing (scanning), but also to get acquainted with
the basics of entrepreneurship, the principles of 3D technologies transfer.
Competences gained by the students after familiarization with the course materials
allow them to acquire a high qualification of specialists who are in demand on the
modern labor market.
   KSMA was also a member of the National Technology Transfer Network NTTN.
   As you can see, the State University of Infrastructure and Technologies has all the
prerequisites for developing an effective Knowledge Transfer Strategy and
opportunities for transformation into a competitive innovative higher education
institution.


3.       Results of the Research

The development research of the State University of Infrastructure and Technologies
Knowledge Transfer Strategy is to stimulate the University’s modernization activities,
carry out reorganization that in line with modern integration and globalization
processes, requirements for the transition to a knowledge economy will ensure
sustainable University development and contribute to improving the higher education
quality.
  The main tasks of improving the University performance include:
• ensuring a clear separation of functions, powers and responsibilities of
  management departments, transparency in the activities of the University, its
  structural subdivisions;
• maximum encouragement to the training of young people - candidates (PhD) and
  Doctors of Science for the University needs, the integration of young scientists in
  the University management;
• strengthening the role of the University Academic Council, academic councils of
  institutes and faculties in making management decisions and control over their
  implementation;
• developing a modern flexible system of strategic and operational management of
  the University, introducing modern information technology of document
  management, control over the implementation of management decisions, reducing
  the number of internal paperflow, list of compulsory affairs for faculties and
  departments, decreasing various forms of reporting;
• improving in-service training for academic teaching staff; introducing off-the-job
  internship for teaching staff (advanced training) in the leading research institutions,
  universities of Ukraine and abroad;
• initiation of a Distance Learning Center to be responsible for both preparatory and
  organizational work related to the large-scale introduction of distance learning;
• expanding the functions of the Knowledge Transfer Unit;
• attracting investments into development of initiatives to achieve outstanding
  results;
• introduction of flexible educational programs, curricula and information
  technology training, identification and opening of new areas and specialties for the
  training of specialists;
• providing the learning process with the latest laboratory equipment and materials;
• integration of higher education and research;
• University’s integration with educational institutions of different levels, scientific
  institutions, creation of educational-scientific-production complexes;
• providing free multichannel access to world educational and research resources via
  the Internet in all University premises;
• applying some modern information and computer technologies in the educational
  process and university research library; to meet this goal, creating laboratories for
  preparation and saving of electronic courses, equipment for distance lectures and
  teleconferences;
• modernization of the educational process structure to achieve the status of the
  research university, start and implementation of educational programs at the
  international and national levels that meet the modern requirements of scientific
  research and labor market, ensuring the academic autonomy of the main
  educational structural divisions;
• ensuring participation of the University’s scientists in perspective, practically
  important scientific research, Ukrainian and foreign scientific competitions;
• entry into the National Technology Transfer Network NTTN;
• transformation of a higher education institution into an innovative university.
   Implementing the culture for internal quality assurance of the knowledge triangle
"education-science-innovation" at the State University of Infrastructure and
Technologies will cover a wide range of phenomena that regulate and determine the
internal university life based on the emerging consensus, tradition, and academic
habits. These include the level of centralization and delegation of management
powers, readiness for innovation and experiment, the nature and variety of financial
and non-financial incentives, the level of collegiality in decision-making, the
conditions and prospects of professional personnel development. Healthy culture of
quality is not only an environment for full academic and scientific communication,
but it can also become a priceless symbolic capital of the university, its business card
and even a competitive advantage in the search for students, international partners and
synergies with the labor market. The culture of internal quality assurance is a very
practical means of improving management, enhancing academic quality and even
financial benefits for the University’s activities.
   The State University of Infrastructure and Technologies has a high potential for
generating new knowledge, the possibility of efficient technology transfer to the
economy, the implementation of a wide range of fundamental and applied research on
the latest scientific and technological basis, the availability of progressive systems for
training and retraining the highest qualification personnel. In order to realize this
potential, the authors created a mechanism for the formation of an innovative
university based on implementation of the Knowledge Transfer Strategy, taking into
account these trends in development of competitive universities [5]:
• system integration of research and education activities;
• deepening of regional and international cooperation;
• implementation of interdisciplinary research and doctoral studies;
• coordination of actions with representatives of business in the training of
  specialists;
• developing modern infrastructure of scientific and innovative activity;
• ensuring the highest quality of scientific and educational activities.
   Knowledge transfer is organizational systems and processes which help
knowledge, including technology, experience and skills, pass from one side to the
other, leading to innovation in the economy and the social sphere [6].
   Knowledge Transfer Strategy is a strategy that is built on the development of a
knowledge transfer system and culture, the implementation of effective mechanisms
for managing interaction between the university and external customers, as well as the
formation of a qualified team in the field of knowledge transfer for successful social
and economic development of the University (Fig. 1).
   1. Prerequisites. When uniting of KSMA and SETUT, the State University of
Infrastructure and Technologies has the opportunity to use the achievements of both
institutions of higher education. KSMA had successful experience in Erasmus+
projects, created the Knowledge Transfer Unit, implemented a training course on the
basis of this unit operation, was also a member of the NTTN National Technology
Transfer Network. The SETUT collaborated with research institutes. This is the basis
for implementation of the Knowledge Transfer Strategy and guarantee of positive
changes towards the formation of an Innovation University.




              Objective: formation of the innovative university for provision of quality education
                                                   services
                                                   KNOWLEDGE ECONOMY


     Commercialization of     Accelerating                                                                             Implementation of
                                                              Triangle of          Globalization          and
     knowledge       and      innovation                                                                            information systems for
                                                              knowledge            Eurointegration processes
     technology               processes                                                                                    teaching


                              DEVELOPMENT OF THE SUIT KNOWLEDGE TRANSFER STRATEGY


                                                                   Prerequisites
                                 Growing               High potential for        Activation of the
       Uniting of two                                                                                      Application of information
                             competition in the
      higher education      educational services
                                                        generating new           SUIT innovation              technologies in the
         institutions             market                  knowledge                  activity                educational process

         Functioning of the               Participation in           Learning opportunities by        Teaching the course «MODERN
                                                                                                      CONCEPTS OF KNOWLEDGE
       Knowledge Transfer Unit          Erasmus+ programs             the integrated programs                 TRANSFER»


                     Constant expansion of
                                                       Relations with       Using of the remote          Membership in
                    the Knowledge Transfer
                                                     research institutes        platforms                 associations
                         Unit services


                                                   SUIT IS INNOVATIVE UNIVERSITY


                                                                                            Educational services
                             Higher education students             Teaching staff
                                                                                                  market



                          STATE                                                                                 SCIENCE
                                                          CUSTOMERS OF SERVICES                   Breakthrough research, the integration
        The implementation of an effective              Ensuring confidence in the quality of
        strategy for the development of higher         education, satisfying market demands,      of the entrepreneurial component into
        education institutions is central to the        teacher, student, introducing into the     student learning activities, spread the
        priorities of Ukraine's modern educational     education system elements of modern        philosophy synergistic combination of
                                                          quality management will allow to          education and science will allow to
        policy. This mechanism allows to increase       increase the level of SUIT graduates
        the competitiveness of the University.                                                    become University with a high level of
                                                                   competitiveness.
                                                                                                        "research competitiveness".

                                                                     Leverage




                          IMPROVING THE QUALITY OF HIGHER EDUCATION AND TRUST



Fig. 1. Mechanism of formation innovation university on the basis implementation of the State
University of Infrastructure and Technologies Knowledge Transfer Strategy

  2. Elements of the strategy.
  Educational services market. The acceleration of social development pace, which
has a clearly expressed innovative character of global development, enhances the role
of education and science so as the quality requirements of scientific research,
technological development, educational services and knowledge transfer. Today, two
global problems determine new status of an innovative university in society and state:
firstly, need for the implementation of mass higher education in order to general
intellectual nation development; secondly, the knowledge transfer for purpose of rapid
and total introduction of innovative technologies in various economic sectors [7].
   The university should cooperate with employers to continuously monitor the highly
demanded professions. Detection of shortcomings in time will make it possible to
adjust curricula in compliance with the labor market. Employers find lack of in-job
training for future graduates as the main disadvantage of the existing education
system. It is suggested to create a department of cooperation with employers as a part
of workplacement department. The department will deal with in-job training of
applicants, an interactive survey of personnel managers on shortcomings in the
applicants training for higher education, the search for potential employers and the
preparation of requests, the involvement of enterprises to pay for educational services
of future employees. An integral part of the information support in cooperation
department with employers should also be the monitoring of labor market and market
of educational services. It will ensure continuous update of important and
theoretically substantiated data and usage in management of the University. Based on
these data, appropriate management decisions should be made regarding the
organization, optimization and improvement of the educational process at the
University. Promising direction to improve the level of practical training, which will
further develope the innovative university, is the creation of practical centers with
leading enterprises based on the University, and use of computer simulators. Students
will be able to acquire advanced practical and organizational skills in them.
   Teaching staff. Qualitative teaching staff of the departments is one of the defining
conditions for the higher education quality. Rating of researchers and teachers is an
important criterion that details the quality of teacher’s activities and personalizes the
achievements of departments, faculties and the University as a whole. The training
department is requested to develop a rating list of teachers, taking into account
licensing requirements, foreign language skills, communication with students,
academic achievements and additional responsibilities. The Knowledge Transfer
Strategy involves optimizing the list of subjects, based on the need for graduates’
competitiveness in the labor market, rather than teachers abilities to represent a
limited number of subjects.
   Higher education students. Today, the requirements for training content are
influenced not only by employers, but also by students. Possibility of free choice for
subjects stimulates applicants to build a certain trajectory of their studies, including
both educational and scientific components. The number of applicants who are
interested in learning English is growing. From 2018-2019 academic year, the Faculty
of Management and Technology introduced two English language courses:
"Management" and "Software Engineering". It is proposed for the 2019-2020
academic year to develop master's curricula for educational and professional
programs of the following courses: "Management of foreign economic activity",
"Business logistics".
    Constant expansion of the Knowledge Transfer Unit services. At present, the main
mission of the Knowledge Transfer Unit at the State University of Infrastructure and
Technologies is to be the interface between University and "outside world", helping
its "residents" bring their innovations and competences to the market [8]. To increase
the efficiency of knowledge transfer and promote social and economic development
of the region, it is proposed to expand cooperation with industry, develop a program
for supporting student start-ups, also as qualification rising program, introduce a
market demand research system for commercialization of inventions, develop
interdisciplinary training modules, search for potential business partners.
    Relations with research institutes. The transformation mechanism of traditional
University into the innovation involves implementation of triple innovation spiral
principle, which combines the innovative components of education, science, transfer
of knowledge and technology into one single unit. Necessarity for combination of
fundamental knowledge with professional business study and acquisition of skills in
entrepreneurship and cooperation with business predetermines the development of
various forms of cooperation. Strategic partnership with research institutes will allow
to increase the volume of attracted educational-research-oriented grants, teach
specialists with innovative thinking; conduct special training on the basics of
entrepreneurial affairs [9]. Collaboration with the Institute of Expert-Analytical and
Scientific Research will improve the quality of masters’ training in public
management and administration and business administration. In order to develop
educational and professional program "Business Informatics", it is necessary to work
out interdisciplinary module with educational and scientific laboratory "Physical
bases, technologies of construction and security of wireless information systems".
Cooperation with the Institute of Information Technologies and Ukrainian Studies
will allow developing and implementing a remote platform for training and
organization of scientific conferences, and will improve quality of specialists training
in economic and informational specialties.
    Using of the remote platforms. Distance learning can be considered as type of
study in which provision of substantial part of teaching material and most of
interaction with the teacher is carried out using modern information technologies:
satellite communications, computer telecommunications, national and cable
television, multimedia, educational systems [10]. Using of remote technologies in
learning process provides the opportunity for students to choose convenient time for
studying and mastering the subjects, independently carry out remote-modular control
and analysis of their educational activities, and teachers - to systematically manage
the student’s academic work, to control and analyze their activities for each module of
educational subject that stimulates the student to qualitatively master content of
higher education. The functioning concept of the Innovation University involves
using of cloud technologies, Big Data, BYOD (Bring Your Own Device),
gameimization of education, robotics, expanded reality (supplemented), STEM-
education, SMART and Google Sites. Distance learning is intended to solve specific
tasks related to development of creative higher education component. Training and
control courses based on dialogue information systems, cases, situational games
contribute to studying process improvement, development of students’ skills in
research and practice. Such courses have an extensive structure, include textbooks,
assessment questions with keys, tasks for self study. To coordinate effectively both
educational process and management of the whole University’s activities, we propose
to develop our own intranet. It will allow students to organize their interaction with
teachers and masses of information on qualitatively new principles, taking into
account individual approach in teaching and freeing teacher’s time for additional
tutorials. Such system, based on modern telecommunication capabilities and the latest
means of data entry and storage, is able to organize real-time simultaneous multiple
access to data, exchange and share of information. Network users have fast,
convenient and standardized access to structured alphanumeric and multimedia
information, so videoconferencing and workshops become possible [11].
   Membership in associations. At this stage of development, the State University of
Infrastructure and Technologies is a member of the Baltic International Maritime
Council and the International Maritime Universities Association, which enables the
introduction of innovative training models at the Faculty of Navigation. To implement
the Knowledge Transfer Strategy, international cooperation needs to be expanded.
The new development strategy - "Europe 2020" offers a wide range of opportunities
for establishment of innovative university. Support for applicants’ mobility is possible
only with the participation of the University in international scientific projects:
Horizon 2020, Erasmus+, Jean Monnet, etc.
   For the further participation of SUIT in the Erasmus+ program, the following
courses are developed:

 Digital Literacy - 3 ECTS; 16 contact h.; 14 praxis; 60 student workload;
 Blockchain, Innovation management and Disruptive technology - 4 ECTS; 24
  contact h.; 20 praxis; 76 student workload;
 Digital Marketing in Action - 4 ECTS; 24 contact h.; 20 praxis; 76 student
  workload;
 Agile project management - 4 ECTS; 24 contact h.; 20 praxis; 76 student
  workload;
 Digital Business Models - 5 ECTS; 30 contact h.; 15 praxis; 105 student workload.
   Strategic plans of the Innovation University also include membership in the
European Association of Universities, the European Association for Adults
Education, conclusion of agreements on international cooperation with higher
education institutions in Poland, Slovakia, Estonia. This will give an opportunity to
participate in international conferences, educational trainings, seminars, institutional
analysis related to modern trends in the world educational system.


4.     Conclusions and Future Work

The role of the Innovation University in modern conditions lies in its development not
only as the center of advanced scientific research and higher education, but also as an
important subject of innovation activity focused on the commercialization of
scientific results through the market introduction of competitive products [12]. Large
number of higher education institutions in the market of educational services
necessitates continuous improvement. Suggested Knowledge Transfer Strategy will
allow the State University of Infrastructure and Technologies not only to improve
quality of educational services provided, but also to become the focus of innovation
and scientific development. The strategy will allow to solve the problems of
formation and development of research and innovation activities of the University in
the conditions of integration into European and world educational and scientific
spaces, introduce a system of continuous monitoring of educational services,
strengthen international cooperation, become a member of the NTTN National
Technology Transfer Network. The exchange of experience with research institutes in
the future will allow to become the initiator of science park establishment, to attract
investment in research development, to raise the University’s rating, to use of the
latest technologies in education, to increase the number of applicants for different
higher education levels. This strategy will be constantly improved according to needs
of the region and will allow transition to innovative type of education with further
introduction of the latest information technologies and achievement of high quality
education.


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