Problem-Oriented Social Network for the Exchange of International Professional Experience Nataliia Vovk1[0000-0002-2470-7188], and Mykhailo Klymash2 [0000-0002-1166-4182] Lviv Polytechnic National University, Lviv, Ukraine 2 Nataliia.S.Vovk@lpnu.ua1, klymash@journal.kh.ua Abstract. The article analyzes the conceptual model of creating a modern web platform for the purpose of accumulation of expert practical experience from the leading countries in the field of cultural heritage preservation in libraries and archives. Using a web platform, will enable sharing the breadth of their knowledge and skills, discuss interesting progressive models of development, and present themselves. Authors view the web platform as a means of informa- tional education. It is a form of education, which creates additional convenient opportunities for counseling, exchange of experience, knowledge and does not require additional investment for a specialist. The study of technological oppor- tunities may become the purpose of functioning of such a network. These tech- nological opportunities may concern the development of an informational and communicational environment for collection and processing of. The functional part of the web platform will allow participants to quickly and efficiently ex- change information in real time. The article deals with the main thematic areas of the web platform, presents the algorithm for creating and filling the site plat- form and describes categories of participants and their role. Keywords: informal education, on-line platform, collaborative access, on-line services, MediaWiki, libraries, archives. 1 Introduction A significant contribution to the development of a conscious society of any state is the realization of their historical roots and the preservation of cultural heritage. One of the main social tools for these tasks is the state archival system. However, the effective- ness of its functioning is critically dependent on the level of the archival staff’s skills and the arrival of new, trained personnel. At the same time, today there are no special courses at universities (excluding special training programs), which would result in the recievement by the archive’s employees of competencies in the direction of not only digitizing archival materials, but also in the creation of a certain joint project to preserve the cultural heritage. Modern information and digital technologies penetrate into various spheres of life and society. There is no exception for the archival and library industries, where the main focus of informatization is the fund digitization and the provision of remote access to them, the creation of electronic catalogs, exhibitions, etc. The mentioned institutions in the leading countries of the world, where this process has been going on in recent years, today occupied the significant space of the «Library and Archives Internet». The Ukrainian "library and archive segment" of the World Wide Web today does not fully satisfy the needs of users and industry employees. Namely, the latter depends on the development of archives, libraries and preservation of cultural heritage. Taking into account the facts of certain gaps in the field of the Ukrainian libraries’ and ar- chives’ informatization, it is advisable to create a common on-line platform for the purpose of accumulation of expert practical experience from the leading countries in the field of cultural heritage preservation in libraries and archives. As historically, Ukraine has a significant layer of common historical and cultural heritage with other states (Poland, Austria, Hungary, etc.), which in particular is documentally presented in libraries, museums, archives and architecture of these countries, it is expedient to build such an on-line platform on a collaborative basis with the involvement of ex- perts from the leading Ukrainian and foreign archives. The creation of on-line resources, in particular those aimed at the preservation of cultural heritage in archival and library systems, is the subject of the scientific work of such researchers as: M, Jones [12], M. Rassadina [19], R. Baryshev [5] etc. [2, 3, 4, 11,]. Despite the large number of publications concerning the transformation of ar- chival and library sources into on-line ones, it should be noted that the majority of works are already considering the creation of such a resource, while avoiding the review, analysis, and moreover, the creation of new resources and services informa- tional support for the process of training archivists and librarians throughout a life, aimed at acquiring knowledge, skills and abilities, the actuality of which will be acti- vated in the future. The purpose of the article is to create a conceptual model of an on-line platform for collaborative exchange of international experience in preserving cultural heritage in archives and libraries. To achieve the goal you need to solve the following tasks: car- ry out a general analysis of the project; develop an algorithm for creating a platform web site; identify the main goals of creating an online platform; identify the target audience and users of the on-line platform; to analyze the risks of creating and using such a platform. 2 Analysis of the On-Line Platform as Part of Informational Education In American literature, there is a concept "Aging measurement unit of the specialist knowledge" – the period of "half-drop" of competence – a decrease in productivity by 50% as a result of the emergence of new information [5]. This means that graduates of higher educational institutions, in addition to their knowledge in the narrow profes- sion, should develop their competencies to study throughout their professional life, their communication skills, adaptability, self-improvement, organizational and group efficiency, and a number of other qualities. The development of such competences in the future after graduation is through the alternation of training with other activities and is called "Adult Education"; "Continuing Education", "Further education", "Re- current education". Today, specialists singled out three basic forms of education:  formal education – primary, general education, general professional education, higher education, post-graduate education (post-graduate and doctoral studies), ad- vanced training and retraining of specialists and managers with higher and general vocational education in institutes, faculties and advanced training courses; profes- sional retraining;  non-formal education - professionally directed and general cultural courses in adult education centers, in lectures, on television, in various intensive courses;  informal education is a general term for education outside the standard educational environment – individual cognitive activities that accompany daily life, realized at the expense of their own activity of individuals in the surrounding cultural and ed- ucational environment [17]. An online platform for the exchange of international experience in the use of IT in the archival and library industries may become a part of informational education as one of the forms of education, which creates additional convenient opportunities for counsel- ing, exchange of experience, knowledge and does not require additional investment for a specialist. Taking into account the current world trends in the development of informational technology, more and more professionals of each segment of scientific and practical knowledge are united on the Internet in social networks for the purpose of evaluation, discussion of ideas, development, analysis and creation of new knowledge that form the new knowledge economy [20]. Using a web platform, the project of which is pre- sented in the study as a prototype of the social network, experts will be able to share the breadth of their knowledge and skills, discuss interesting progressive models of development, and present themselves [14]. 3 Overview of the Functional Part of the Web Platform The purpose of the functioning of such network of professionals may be the techno- logical opportunities’ study for the development of an informational and communica- tional environment for the collection and processing of innovative information and the opportunities for development of a full-featured innovation incubator from social networks created on the basis of the web platform. The functional part of the web platform will allow participants to quickly and effi- ciently exchange information in real time by creating publications covering new ide- as, describing their own thoughts on solving individual issues and urgent problems of modern archival and library industries [13, 19]. It is expedient to structure the full information content of the platform by topics and sections that can be created and moderated by each participant. Such sections should be divided according to the specifics of library and archival institutions: 1. Features of the organization of modern library activity:  library professional education and staff training for libraries;  library management system;  methodology of modern librarianship;  facilitation of the electronic involvement of citizens in the use of information infra- structure of libraries;  prospects of e-governance for public libraries in Ukraine;  modern approaches of public libraries to information provision of their activities;  Usage of modern information resources in the library business [24]. 2. Features of the organization of modern archival affairs:  professional education and training for archival institutions;  archive management system;  system of Ukrainian archival institutions;  foundations of work with archival documents;  research and methodological work of archival institutions;  Reconstruction, preservation and access to archival documents: ways and methods of activity [6, 8]. Therefore, the results of the development and implementation of the project to create a web platform should be:  the establishment of a professional community interested in archival and library activities, having practical experience and / or theoretical knowledge in preserving cultural heritage (documents, books, etc.) and participating or willing to participate in the development of archival or library industries;  expanding community through educators and students enrolled in educational di- rection "Libraries and archives" (in Ukraine – specialty "Information, Library and Information Science");  design, development and deployment of a dynamic site for the wiki class for free Internet access. It is advisable to give users of various categories on the site an op- portunity to create, edit and comment materials in accordance with the system of rights and authority;  creation of a system of templates and means of semi-automatic input for materials of different types, such as: educational material, frequently used question, video il- lustration or video tutorial, equipment instruction, methodical instruction, legal help, forms of documents, materials for discussion etc.;  connection to the site of the pilot group of users from the field of protection of the historical heritage for testing the project, and its updating (if necessary);  creation of a set of educational materials in the form of electronic documentation, video collections, user instructions and electronic texts on effective use of the plat- form in different modes; testing of this complex in focus groups, in particular in the form of a special training course for students majoring in "Libraries and Ar- chives" (in Ukraine – "Information, Library and Archival Affairs");  conducting the initial filling of the platform with separate materials of the specified types on the subject of protection;  a set of measures to popularize the platform among the target audience, in particu- lar by using SMM methods, adapting to search engines, holding public lectures and participating in topical programs on TV, writing articles in the press [1, 22]. Figure 1 shows the algorithm for creating and filling the site platform. An important aspect of such platform existence is the formation of a list of partici- pants and their registration. The categories of such participants should meet a number of requirements, in particular:  availability of special professional education;  availability of work experience (training) in archival and / or library activities;  representation in state authorities or local self-government bodies;  sphere of interests;  place of residence [15, 16, 23]. 4 Registration and Validation of Participants According to the proposed criteria for selecting the participants, the potential audi- ence of the platform site is:  employees of Ukrainian and foreign archives at different levels and subordination;  universities lectures of Ukrainian and foreign higher education institutions special- izing in the field ("Information, Library and Archival Affairs", "Information Tech- nologies", etc.);  students of Ukrainian and foreign higher education institutions specializing in the field ("Libraries and archives", "Information, Library and Archival Affairs", "In- formation Technologies", etc.);  representatives of state authorities, whose sphere of competence includes the pro- tection of cultural heritage;  scholars conducting research on the development of culture, historical and cultural monuments, methods of preserving archival and library foundations as sources of memory of cultural heritage;  journalists, reporters, bloggers, who inform society about news in the field of inter- state cultural life and the protection of historical and cultural monuments;  managers and agents in the field of historical and cultural tourism;  specialists on the use of modern IT in the areas of libraries, archives, digital tech- nologies for the preservation of cultural heritage [7]. DEVELOPMENT OF SYMBOLISM, COLOR START 1 SCHEME, SLOGANS PRE-FORMED LIST OF GRAPHIC DESIGN OF PARTICIPANTS THE SITE SETTING UP A HOSTING DETERMINE THE SERVER CATEGORY OF PARTICIPANTS PLACEMENT OF THE PLATFORM SITE ON THE HOSTING ON THE THE ROLE INTERNET SATISFIES NO THE CRITERIA ? WORKABILITY NO YES IS ENSURED ? PREPARING A SITE PROJECT YES CONFIGURATION OF POWERS REGISTRATION OF USERS ACCORDING TO IS THERE A THE FORMED LISTS NEED TO ATTRACT NO ADDITIONAL SPECIALISTS? ORGANIZATION OF PILOT DISCUSSIONS YES INVOLVING ADDITIONAL CREATING THE SECOND STAGE OF THE SPECIALISTS INFORMATION CONTENT OF THE SITE WEBSITE DEVELOPMENT PLATFORM IS THERE A SELECTION OF NEED FOR FURTHER NO EXPERIMENTAL AND FILLING? ILLUSTRATIVE MATERIALS YES WEBSITE FILLING FILLING THE SITE WITH NEW MATERIALS DEVELOPMENT OF DOCUMENT TEMPLATES FINISH DOES EXPERIMENT DOCUMENT NO MATCH TEMPLATE? YES 1 Fig. 1. Algorithm for creating and filling a platform website. The registration and validation algorithm of the member profile in the web communi- ty consists of two main stages: 1. Check the correct email address. If the e-mail address is incorrect, the registration process stops because the password can not be sent. 2. Verify your Internet name in accordance with the rules of the web community. If the e-mail address is correct, then the participant's Internet name is checked:  for compliance with the naming rules in the web community (for example, the web platform administration may require platform users to use the template "Name Surname" or meaningful aliases during the registration process for the Internet name);  in the absence of already registered participants with such system names [9, 10, 25]. 5 Creating Document Templates The development of document templates is an algorithm stage which operation is based on the close collaboration of librarians / archivists and platform administrators. As the proposed platform will be developed as a dynamic Wikisource site [21], in the process of creating templates it is necessary to categorize them using the addition of certain codes, as required by the Wikipedia in Ukrainian. Template namespace names should be called with prefixes of an artificial subspace of names, through a colon. It is advisable to give examples of naming categories of templates:  Themed templates: Category: Patterns: ;  Templates-cards: Category: Templates: Cards: