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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Efficiency Evaluation of Using Social Networks Application in the University E-Learning System</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Sessions Pageviews</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Lviv Polytechnic National University</institution>
          ,
          <addr-line>Lviv</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
      </contrib-group>
      <fpage>0000</fpage>
      <lpage>0002</lpage>
      <abstract>
        <p>The paper studies the possibilities of social networks application within the university system of e-learning. The advantages and disadvantages of social networks application have been analyzed. Necessity and expediency of social networks application in the course of students' learning process have been grounded. The paper studies the efficiency of this process. Measures for improving the efficiency of social networks application in the university elearning system have been developed.</p>
      </abstract>
      <kwd-group>
        <kwd>Social Networks</kwd>
        <kwd>University E-Learning System</kwd>
        <kwd>Distance Learning</kwd>
        <kwd>Facebook</kwd>
        <kwd>Instagram</kwd>
        <kwd>Vkontakte</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>
        Under modern conditions, high use of social networks has penetrated into every area
of modern human life. And a sphere of education is no exception [
        <xref ref-type="bibr" rid="ref1 ref2 ref3 ref4 ref5">1-5</xref>
        ]. The major
advantage of social networks (SN) use as a universal means of communication is the
extension of the social circle. If in the course of communication users share
experience, spread information that can be useful for learning purposes, discuss learning
topics with their teachers or among themselves, master new techniques and
educational media, then the benefit of SNs is obvious. SNs make it possible to take online
courses at a convenient pace, discuss educational course content and clarify
challenging issues in chats and on forums.
      </p>
      <p>
        According to the research carried out by the international organization «Wearesocial»,
there are almost 26 million active Internet users in Ukraine (that is 58% of the entire
population), 23 million of which log in to SN at least once a month (2018) [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ].
      </p>
      <p>These are the most popular social networks in Ukraine:
─ Facebook (13 million users);
─ Instagram (7,2 million users);
─ Twitter (1,6 million users);
─ Linkedin (up to 1 million users).</p>
      <p>It is also expedient to mention two Russian SNs: VKontakte (VK) and Odnoklassniki
(OK). The popularity of these networks has been decreasing significantly since 2014
especially after their blocking in 2017.</p>
      <p>
        Given the fact that social network is a complex social structure [
        <xref ref-type="bibr" rid="ref7 ref8">7, 8</xref>
        ] that consists of
social objects (users), interrelated by way of social relations, the process of SN
functioning may be considered in two planes: applied (associated with solving specific
applied problems) and theoretic (creation and study of network model of users). The
theoretic plane makes it possible to examine the complexity of interrelations within
SN, which can take various forms: from superficial communication to learning
information exchange for the purpose of self-development and professional growth.
Investigation of SN practical plane [
        <xref ref-type="bibr" rid="ref10 ref11 ref12 ref13 ref9">9-13</xref>
        ] makes it possible to analyze their applicability as
an additional motivational and communicative tool within the system of university
elearning. University e-learning system is free of charge and fully open learning
management system, with a focus on the development of the cooperation between
university teachers and students; it is based on the use of the ELMS Moodle platform
(Modular Object-Oriented Dynamic Learning Environment). Moodle [
        <xref ref-type="bibr" rid="ref14 ref15 ref16">14-16</xref>
        ] system has a
wide selection of functionality commonly found in e-learning platforms, course
management systems (CMS), learning management systems (LMS) or virtual learning
environments (VLE). The basic advantage of Moodle is that this web service affords
an opportunity to create efficient websites for online learning [
        <xref ref-type="bibr" rid="ref17 ref18 ref19">17-19</xref>
        ]. Consistency,
evaluation criteria and indicators of efficiency and reliability of systems and processes
are discussed in [
        <xref ref-type="bibr" rid="ref20 ref21 ref22">20-22</xref>
        ].
      </p>
      <p>
        The following researchers deal with the issue of electronic learning: Bersin J. Rapid,
D. Bernhard, B.W. Boehm, І. Gurevych, Mark-Christoph Muller, D. Patarakyn, E.
Polat and others [
        <xref ref-type="bibr" rid="ref1 ref14 ref15 ref2 ref3 ref4 ref5 ref6 ref7">1-7, 14, 15</xref>
        ]. The following national and foreign research workers
and experts deal with the issue of SN application in students’ learning activity: N.
Basaraba, I. Gurevych, H. Colley, S. Zhigang, М. Muhlhauser, D.W. Livingstone, Y.
Steimle and others [
        <xref ref-type="bibr" rid="ref14 ref4 ref5">4-5, 14</xref>
        ]. A lot of national researchers are interested in
psychological and pedagogical aspects of this process, namely H. Dichanz, C. Jones, J. Knight,
Т. Rekkedal, S. Qvist-Eriksen and other. The following researchers are interested in
managerial and technical aspects: B. Boehm, C. Abts, A.W. Brown, S. Chulani, B.K.
Clark, E. Horowitz, R. Madachy, D. Reifer, B. Steece [
        <xref ref-type="bibr" rid="ref18 ref19 ref20 ref21">18-21</xref>
        ]. As we can see, the
given issue is complex, topical and calls for study and research.
2
      </p>
    </sec>
    <sec id="sec-2">
      <title>Research Goals</title>
      <p>The purpose of the article is to study the possibilities of SN application in the
university system of e-learning. In order to achieve this objective, it is necessary to work out
the following tasks:
─ an analysis of the advantages and disadvantages of SN application;
─ grounding the necessity and expediency of SN application in the students’ learning
process;
─ defining SN popularity for storing links, exchanging links to educational materials
among students and university teachers;
─ the study of the efficiency of SN application in the university e-learning system;
─ the development of measures for improving the efficiency of SN application in the
e-learning system.
3
3.1</p>
    </sec>
    <sec id="sec-3">
      <title>Efficiency Evaluation of Using Social Networks Application in the University E-Learning System</title>
      <sec id="sec-3-1">
        <title>Advantages of SN Application within the University E-Learning System</title>
        <p>As it was mentioned previously, the basic SN feature, advantage and purpose are that
they are universal means of communication. The opportunity of networking and
establishing contacts among users (in synchronous and asynchronous modes, in
comfortable conditions and in accordance with user needs), the possibility of applying a
wide range of technical and methodic tools as well as other substantial advantages
particularly make SN an efficient instrument for enhancing the learning process
efficiency.</p>
        <p>As far as social learning is concerned, it is expedient to shift emphasis from the
academic discipline content to the interaction between students and teachers, because the
content is intended for them.</p>
        <p>An analysis of SN opportunities allows identifying advantages of their application in
the university electronic learning environment:
─ availability of tools for storing useful bookmarks and tools for storing useful links
to websites by applying the system of tags;
─ possibility of storing, grouping and exchanging digital photos, audio and video
recordings, text files, presentations;
─ possibility to organize a discussion of resources (individual, group or public);
─ possibility to choose one’s own time frame for studying the learning material as
well as learning pace;
─ blogging or website promotion;
─ free use of Internet services;
─ interaction during the learning process;
─ possibility to form user groups and communities in order to solve certain problems
or tasks;
─ fast information retrieval.
3.2</p>
      </sec>
      <sec id="sec-3-2">
        <title>Component Parts of SN Application Efficiency in the University E</title>
      </sec>
      <sec id="sec-3-3">
        <title>Learning System</title>
        <p>Following the analysis of SN advantages, let us single out five component parts of the
integral efficiency indicator of social network tool application in the learning process
in particular:
─ managerial – characterizes the level of user interconnection organization in the
social network during the e-learning process, access to relevant information,
selfdevelopment and network openness;
─ social and psychological – highlights the level of emotional perception of
information, user motivation, tolerance towards opposing opinions, self-expression
possibility, etc.;
─ learning – characterizes the level of learning efficiency of the system, mastering
learning material, use of multi-media and visual aids, achieving pedagogic
objectives, developing creative and professional skills, etc.;
─ technologic – highlights application level of hardware in the course of e-learning,
methods and techniques for learning and familiarization with the learning material,
mastering and discussion of learning material, consultations on their application in
professional activity;
─ economic – characterizes ratio of achieved economic results, impact, and benefits
to costs associated with achieving this effect and attracted resources.
3.3</p>
      </sec>
      <sec id="sec-3-4">
        <title>Evaluation Criteria of SN Application Efficiency in The University E</title>
      </sec>
      <sec id="sec-3-5">
        <title>Learning System</title>
        <p>Accordingly, we consider it expedient to select the following principal criteria that
allow us to evaluate the managerial efficiency of SN application in the university
elearning system:
─ network dynamism;
─ information visualization level;
─ interactivity (as the level of communication between users);
─ accessibility;
─ openness;
─ choice of convenient interaction mode (synchronous or asynchronous );
─ network self-development;
─ the autonomy of network nodes;
─ system of tags;
─ ease of networking technology use;
─ horizontal links;
─ decentralization.</p>
        <p>Criteria for investigation of the social and psychological component part of SN
application efficiency in the university e-learning system include:
─ level of information perception;
─ solidarity and critical thinking;
─ emotiveness of communication and information representation;
─ various nature of communication;
─ motivational constituent;
─ intellectuality, creative potential;
─ the autonomy of users as Internet activity;
─ self-identification and instant view of information grouping;
─ tolerance towards opposing opinions;
─ self-expression possibility;
─ anonymity;</p>
        <p>Criteria of learning component part of SN application efficiency in the university
elearning system may include:</p>
        <p>It is expedient to select the following criteria of the technologic component part of SN
application efficiency in the university e-learning system:
─ level of technical implementation of interaction;
─ virtual nature;
─ adaptability;
─ level of hardware application;
─ range of methods and techniques for learning and familiarization with the learning
material;
─ level of organization of the process of learning material discussion in order to
clarify areas of concern and get consultations.</p>
        <p>Given the fact that economic component part of SN application efficiency in the
university e-learning system is a summarizing indicator characterizing the ratio of
economic benefit from a certain type of activity to costs or resources, attracted in order to
achieve this effect, there are the following evaluation criteria for it:
─ the efficiency of mastering the learning material, gaining professional skills and
knowledge;
─ amount of costs associated with the process of e-learning;
─ reliability of SN application in e-learning;
─ quality of learning material and educational services as far as e-learning with the
aid of SNs is concerned;
─ competitive ability of e-learning with the application of SN tools;
─ optimality of such learning;
─ level of flexibility of requirements and main indicators;
─ economic benefit and expediency;
─ cost-effectiveness of learning.
3.4</p>
      </sec>
      <sec id="sec-3-6">
        <title>Investigation of Generalized Evaluation of SN Application Efficiency in the University E-Learning System</title>
        <p>
          Having applied an integrated approach, it is possible to obtain a generalized
evaluation of SN application efficiency in the university e-learning system in a whole by
means of generalization of indicators that encompass all the most important
component parts of this efficiency. Thus, the general indicator if efficiency (Еgen), according
to the integral approach, is determined using the following formula:
Еgen= f (Е1, Е2, … Еi, … Еn )
(1)
where Е1, Е2, Е3, Е4, Е5 are the component parts of efficiency indicator of SN
application in the university e-learning system, namely: managerial, social and
psychological, learning, technologic and economic component parts [
          <xref ref-type="bibr" rid="ref22 ref23 ref24">22-24</xref>
          ].
        </p>
        <p>The primary objectives of e-learning application by the national higher education
institutions are the following: simplification of access procedure to all the necessary
learning materials for students, organization of individual work with electronic
resources, receiving consultations, discussing areas of concern, another possibility to
get grades, development of distant cooperation, etc.</p>
      </sec>
      <sec id="sec-3-7">
        <title>3.5 Peculiar Features of the University E-Learning System and Conditions of its Investigation</title>
        <p>In the course of the investigation of SN application by students and university
teachers, we carried out an analysis of going from SN and other websites to the website of
active ELMS on the basis of Moodle open source software.</p>
        <p>Moodle software is available on the university web-server at http://vns.lpnu.ua.
In order to perform the analysis, we selected the time period before the session with
maximum daily traffic. In 2018 the period of 91 days was selected (dates from Sep
23, 2018 to Dec 22, 2018).</p>
        <p>Data collection and analysis tools regarding user activity – built-in statistics analysis
tools Moodle and GoogleAnalytics service.</p>
        <p>
          Investigated ELMS has more than 30000 registered users (university students and
teachers). There are up to 28000 students out of the total number of users.
University ELMS is not accessible to unauthorized users [
          <xref ref-type="bibr" rid="ref20 ref21">20, 21</xref>
          ]. Authentication is
required in order to get access to any internal pages, including academic discipline
content. Anonymous users have access only to the Login page. The consequence of
ELMS privacy is a complete absence of SN to ELMS links from those who do not
have access to relevant Moodle pages.
        </p>
        <p>There was no advertising activity in SNs in order to promote vns.lpnu.ua website
pages, attract new users and so on. Absence of vns.lpnu.ua website promotion as well
as no ELMS access to unauthorized users allows us to determine the interest of ELMS
users in spreading web links to learning discipline pages within Moodle environment,
tests, and other learning resources.</p>
        <p>There are no special advertising campaigns in SNs aimed at the promotion of a
website or certain website content, pages with learning resources or user profiles in
Moodle.
According to the findings of vns.lpnu.ua website traffic investigation over a period of
Sep 23, 2018 – Dec 22, 2018, the following numbers have been obtained: a general
number of sessions – 673944; viewed pages – 8049065.
Analysis of the geographic location of ELMS and SN users is presented in Table 3.
1
1
1
1
1
1
1
1
1
7
1
3
1
1
1
1
Omitting unsuccessful ELMS login attempts, we receive the characteristic of users
presented in Figure 2.
It also should be noted that VKontakte users may use the IP address change
technique, VPN and various types of proxy. The indicated number of VKontakte users in
table 2 and figure 2 corresponds not to the users from Ukraine but to the users from
the other countries.</p>
      </sec>
      <sec id="sec-3-8">
        <title>3.7 Analysis of Landing Pages of SN Users</title>
        <p>Analysis of ELMS pages to which SN users go allows defining certain page types and
their popularity as a target of SN users.</p>
        <p>Page type
site main page, login
user homepage
course/category
user profile, password
enrolment options
forum, message etc
other pages
Total number of sessions
Page type
site main page, login
Page count
75
61
41
27
24
10
3722
35667
4511
2830
1473
1448
947
706
412
368
250
204
48816
Analysis of switching from SNs to the ELMS Moodle page demonstrates that 27% of
switches are associated with interior website pages, 73% are switches to the
homepage or login page etc. As far as internal pages are concerned, tests and pages with
discipline resources are the most popular (18% in total).
4</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>Conclusions</title>
      <p>The paper presents the analysis of ELMS educational website utilization by SN users.
Popular SNs among ELMS users of Lviv Polytechnic National University have been
defined. The analysis of the popularity of ELMS resources among SN users has been
performed. It is significant that students are receptive to all the innovations associated
with the use of a well-known SN sphere for learning purposes. They spend a large
part of their lives in SNs. For many of them, SNs combine rest, communication and
possibility to show themselves and events from their life. Therefore, this sphere is
associated with positive emotions and experience. That is why a combination of SN
with learning (a sphere that involves making efforts and time consumption) ensures
the educational effect and improves learning process efficiency.</p>
      <p>SN application within e-learning system will allow the students to:
─ choose a convenient way of communication with a teacher;
─ choose place and time for learning;
─ choose a method of high-quality knowledge acquisition;
─ have a chance to maintain constant contact with a teacher;
─ benefit from personalized learning schedule;
─ save time;
─ reduce education costs.</p>
      <p>Combination of SN and university e-learning system has the biggest number of
advantages when distance education of students is concerned. It has been a long time
since distance education gained approval abroad owing to its peculiar features.
However, a lack of direct communication between the student and the teacher is a
considerable disadvantage of such a form of education. Nevertheless, this drawback may be
easily eliminated with the help of technologies that make such communication both
real and constant. The student may ask a question any time and receive an answer.
The undertaken studies define SN popularity for storing links, exchanging links to
educational materials among students and university teachers. Facebook turned out to
be the main social network while using ELMS website resources. Other networks and
popular resources are scarcely used for the distribution of links to university
electronic learning resources.</p>
      <p>The research has shown that networking social services do not have a significant
impact on user access learning resources in the university ELMS. The majority of
visitors use other search engines and network resources to access ELMS and specific
pages with learning material. The issue of advertising ELMS materials in SNs, aimed
at improving the quality of learning, is expedient for further study.</p>
    </sec>
  </body>
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