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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Predicting culture and personality in online courses</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Sylvio Rüdian</string-name>
          <email>ruediasy@hu-berlin.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Jana Gundlach</string-name>
          <email>janagundlach@uni-potsdam.de</email>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Gergana Vladowa</string-name>
          <email>gvladova@lswi.de</email>
          <xref ref-type="aff" rid="aff2">2</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Niels Pinkwart</string-name>
          <email>pinkwart@hu-berlin.de</email>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Gunay Kazimzade</string-name>
          <email>gunay.kazimzade@tu-berlin.de</email>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Humboldt University of Berlin, Weizenbaum Institute for the, Networked Society</institution>
          ,
          <addr-line>Berlin</addr-line>
          ,
          <country country="DE">Germany</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Technical University of Berlin, Weizenbaum Institute for the, Networked Society</institution>
          ,
          <addr-line>Berlin</addr-line>
          ,
          <country country="DE">Germany</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>University of Potsdam, Weizenbaum Institute for the, Networked Society</institution>
          ,
          <addr-line>Potsdam</addr-line>
          ,
          <country country="DE">Germany</country>
        </aff>
      </contrib-group>
      <abstract>
        <p>Online courses support learners to engage in distance learning. One emerging trend of the educational community is their personalization. Individual cultural characteristics and personality traits that influence individuals' behavior in online courses have not yet been examined in detail. It is often practically impossible to collect a lot of personal information regarding personality or culture in online courses. Therefore, it is necessary to fill in a comprehensive questionnaire. We show how accurately personality and cultural traits can be predicted by behavior in an online course. The paper reports exploratory data-informed work. We use a neural network with behavioral data as input. In case of successful prediction, instructors can use these items to define targeting groups as a pre step for personalization. Our results show, for example, that long-term orientation can be predicted best by an individual's behavior. It corresponds to the ability and attitude of the individual to focus on the future. Learners with high long-term orientation will spend longer periods of time in class preparing to successfully complete related exercises. We discuss our findings from an interdisciplinary perspective and propose perspectives for further research on personalization.</p>
      </abstract>
      <kwd-group>
        <kwd>Personalization</kwd>
        <kwd>online courses</kwd>
        <kwd>e-learning</kwd>
        <kwd>Big Five</kwd>
        <kwd>personality</kwd>
        <kwd>culture</kwd>
        <kwd>machine learning</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>To be able to support learners with the knowledge and skills needed
to succeed in a rapidly changing world, personalized online
learning is one of the fast-growing research directions. Considering the
massiveness of the online learning resources it is essential to
investigate on the impact of culture and personality of the users in their
experience of adapting online learning environments. Therefore,
we need information about culture or personality traits, which are
Copyright held by the author(s). Use permitted under the CC-BY
license CreativeCommons.org/licenses/by/4.0/
still missing in learning environments. Researchers focus on
dropout rates or final outcomes. This information can be predicted based
on clickstream data of participants that was previously collected
during an online course [1]. Using the data, instructors have the
ability to help students at risk.</p>
      <p>By observing the industry, websites have the opportunity to collect
clickstream data as well. This can be used to predict demographic
data, which allows them to separate users into groups of customers
with similar attributes [2]. Marketers use this prediction to optimize
the process for profit maximization. Online courses can be seen as
a special category of websites with similar opportunities for
optimization [3]. Instead of maximizing the profit, online courses
follow the aim to teach, apply and test participants for knowledge
transfer. Alternatively, the motivation using a learning environment
could be optimized.</p>
      <p>Classical educational recommender systems support users in
finding learning material that could be beneficial for reaching their
desired goals [4]. This is a macro view of personalization as it tries to
find learning resources that the user potentially is looking for. By
looking at the micro level of personalization we consider single
online courses which could be optimized for individuals. People
have different personalities, cultural background and learning
styles. Thus we aim to suggest adding new predictable items to a
user model that can further be used to personalize online courses at
micro level [5].</p>
      <p>
        Culture is a shared system of values [6] [7] [8]. The recent
advancements in modernization have been identified as erasing cultural
differences [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. Increased globalization is anticipated to cause
hybridization [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. Additionally, collecting data on cultural, ethical
and national belonging may not always be possible or is morally
questionable. However, in line with our aim to find out how online
courses can be adjusted to fit the individual user's needs,
information on national or cultural belonging is of great interest.
Learning has a strong connection with the culture of individuals and
groups. Therefore, the educational systems of one country are not
always applicable in another country which has different values,
norms and standards [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ] [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ]. In order to predict culture in an
online learning context, we approach the model developed by G. H.
Hofstede [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] which is identifying "cultural dimensions" which
serve as measurement instruments of different cultures [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ], and
validated to CVScale which is further applied in this research. The
cultural dimensions applied are Power Distance (PO), Uncertainty
Avoidance (UN), Collectivism (CO), Long- Term Orientation (LT)
and Masculinity/Femininity (M). As cultural traits do not often
change in life, we have to consider these items for long-live
learning. The tendencies of collectivism, uncertainty avoidance and the
high power distance of Eastern cultures have been found in online
learning environments [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ] [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ]. Bonk and Kim’s study [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ] shows
the dominance of social interactions among Korean students at the
outset of their online collaboration, which demonstrates their
cultural inclination toward emphasizing relationships over tasks.
Using these items as relative stable factors in life, personalization
based on these characteristics can be an advantage because we can
learn them by using the system without the necessity of a
comprehensive questionnaire.
      </p>
      <p>
        Instructional design community debates a lot about the impact of
personality and culture in the personalized learning construction
[
        <xref ref-type="bibr" rid="ref18">18</xref>
        ] [
        <xref ref-type="bibr" rid="ref19">19</xref>
        ] [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ] [
        <xref ref-type="bibr" rid="ref21">21</xref>
        ]. Personality and culture of the learner has a
strong correlation with the different learning styles, efficiency of
the learner and motivation during the learning process [22]. Thus,
predicting personality type and cultural characteristics of the
learning can benefit to the customization of online courses with respect
to the design and structure of the online learning materials.
The research objective of this paper is to explore the ability for
prediction of culture / personality traits in online courses. Therefore,
we examine: Which considered traits can be predicted by behavior
in a linear online course?
The paper is structured as follows. The next section describes
related work according to studies of learning and cultural /
personality traits. Section 3 describes our methodology, followed by our
results. In section 5 we discuss our results and explain our decisions
made. Section 6 proposes some ideas for further investigations,
followed by our conclusion.
      </p>
    </sec>
    <sec id="sec-2">
      <title>2. RELATED WORK</title>
      <p>
        In an experimental study, Makhija et al. [
        <xref ref-type="bibr" rid="ref23">23</xref>
        ] explored the links
between demographic factors, personality, behavioral engagement
and culture in relation to academic engagement. They used
questionnaires to get dimensions of personality (Big Five Factor Model)
and demographic factors. Cultural information was derived by
asking participants which culture they belong in and was limited to ask
for the country, where people currently live. Academic engagement
was measured by using variables like received grades and time they
spent on completing the tasks. Behavioral engagement was
represented by students’ attendance, participation in class and
extracurricular activities.
      </p>
      <p>Kloft et al. [1] used clickstream of an online course to predict
dropouts. With considered scalar features they achieved an accuracy
between 72% and 87%. This study shows that behavior can be used
to predict dropouts. The resulting information about potential
dropouts can help instructors to detect students that aim to drop out of
the course.</p>
      <p>Cultural background is an important concept with respect to the
way of thinking, performing and learning of a specific group of
people. Hence, investigating the cultural component in online
learning and its connection to design patterns of the learning
environment is crucial. Inclusivity of e-learning systems allows users
across the world to access quality education. Thus, the relationship
between users’ cultural backgrounds and e-learning systems has
been a topic of research of several researchers.</p>
      <p>
        There is a strong connection between cultural dimensions and
behavior during online learning. For the last two decades, researchers
investigated several qualitative and quantitative analysis on the
impact of cultural dimensions from G.H. Hofstede [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] to the learning
and usability, behavior and outcomes of an online learning system.
With respect to the impact of culture to offline learning, research of
Liu [
        <xref ref-type="bibr" rid="ref24">24</xref>
        ] discusses the intersection of the Hofstede Dimensions and
the Cultural Dimensions within the context of the Learning
Framework. The paper refers to Bonk et al. [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ] which proposes that the
power distance dimension alongside collectivism and uncertainty
avoidance leads to the dominance of social interactions and an
emphasis of relationships over tasks for Korean students. Additionally,
Hofstede [
        <xref ref-type="bibr" rid="ref25">25</xref>
        ] refers to a potential heavy reliance on instructors and
textbooks for people with a high power distance dimension.
Individualism has a strong connection to activeness in class to
express themselves, to appreciate diverse opinions in learning, and to
be self-motivated. Further, the masculinity dimension connects
strongly with the high level of and desire for recognition.
Furthermore, research that learners who avoid uncertainty are usually
preferred receiving answers from structured learning activities.
McLoughlin [
        <xref ref-type="bibr" rid="ref26">26</xref>
        ] states that the flexibility of learners from mixed
cultures in the e-learning systems is often limited. Most of those
systems are adapted to the specific groups' need, learning style and
their learning requirements. Another study from Downey et al. [
        <xref ref-type="bibr" rid="ref27">27</xref>
        ]
focuses on the relationship between national culture and the
usability of an e-learning system. They integrate Hofstede’s cultural
dimensions and Nielsen’s usability attributes into the usability study
of the e-learning materials and highlight the connection between
each cultural dimension and its impact on usability.
      </p>
      <p>
        During the study of [
        <xref ref-type="bibr" rid="ref28">28</xref>
        ] with Arab students who were examined
during online learning, participants expressed their fear and anxiety
of taking online courses because they equated online learning with
independent learning which is capturing Arab culture's high
uncertainty avoidance [
        <xref ref-type="bibr" rid="ref29">29</xref>
        ]. The study of [
        <xref ref-type="bibr" rid="ref30">30</xref>
        ] examining Jamaican and
Canadian women’s online learning experiences indicates the
groups’ cultural expectations regarding women’s roles in the home
and how it restricts their engagement and learning. Other studies
[
        <xref ref-type="bibr" rid="ref31">31</xref>
        ] emphasized a strong uncertainty avoidance of Chinese
students during online learning. They were constantly asking for
“rules and instructions” and if there are any rituals for them to
follow. With respect to usability and design, there have been a lot of
studies regarding the impact cultural background of the user to the
design preferences [
        <xref ref-type="bibr" rid="ref32">32</xref>
        ] and usability of the interfaces and online
systems [
        <xref ref-type="bibr" rid="ref33">33</xref>
        ]. Research of Downey (2007) investigates how cultural
dimensions are interconnected with the usability of e-learning
systems. The study analyzes the cultural dimensions with respect to
learnability, error rate, and user’s satisfaction and exploring the
relationship linked to power distance, individualism and collectivism,
femininity/masculinity and uncertainty avoidance.
      </p>
      <p>
        Cultural traits in online courses were investigated on its impact on
communication difficulties [
        <xref ref-type="bibr" rid="ref34">34</xref>
        ]. Other studies focused on critical
thinking, harmony, affection, compassion, emotionality,
frustration, participation, success and performance [
        <xref ref-type="bibr" rid="ref35">35</xref>
        ]. According to
Strang [
        <xref ref-type="bibr" rid="ref36">36</xref>
        ], culture is not cross-related to final grades. But grades
can be predicted based on students’ behavior [
        <xref ref-type="bibr" rid="ref37">37</xref>
        ]. Research on
relations between culture and the behavior limit culture to the country
where participants live [
        <xref ref-type="bibr" rid="ref23">23</xref>
        ]. This is a very general view concerning
culture. Hofstede’s cultural dimensions have not been used yet in
online courses and have not been examined regarding
personalization. The is a gap in research. We want to bridge the gap by showing
that cultural dimensions by Hofstede [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ] can be predicted due to
behavioral patterns in online courses. We also want to compare the
accuracy of predictable items with personality traits and
demographic data.
      </p>
      <p>
        In order to optimize individuals’ learning processes, a lot of
information about individual characteristics and their effects on learning
and behavior is needed. An online course can only be
individualized on the basis of certain realizable characteristics of the user.
The single learner with all the unique complexity of his
individuality cannot be captured. One way to describe and analyze a person
is by personality traits. In personality psychology, the most
frequently used taxonomies of personality traits are the Big Five
personality dimensions. After decades of research, they were
developed by consensus with the aim of enabling the investigation of
specified areas of personality traits rather than examining many
specific attributes that make people unique. The dimensions of the
Big Five were developed based on natural language terms used by
people describing themselves or others (for an extended overview
of the development of the taxonomy view [
        <xref ref-type="bibr" rid="ref38">38</xref>
        ]). In addition, it can
and will serve as a starting point for further research and theory
development, explanation and revision of the taxonomy according
to context [
        <xref ref-type="bibr" rid="ref38">38</xref>
        ]. The present framework of the Big Five is mainly
the result of the work of Goldberg [
        <xref ref-type="bibr" rid="ref39">39</xref>
        ], McCrae and Costa [
        <xref ref-type="bibr" rid="ref40">40</xref>
        ].
Komarraju et al. [
        <xref ref-type="bibr" rid="ref41">41</xref>
        ] investigate the influence of personality on
learning styles in the context of academic achievement.
Conscientiousness and agreeableness were found to be positively related to
all four learning styles (synthesis analysis, methodological study,
factual fidelity and elaborative processing), while neuroticism was
found to be negatively related to all four learning styles.
Extraversion and openness are positively related to the elaborate processing.
Furthermore, the relationship between openness and average grade
is mediated by reflective learning styles (synthesis analysis and
elaborative processing). Relevant studies on education and work
performance support the five-factor model and its influence on
several work-related constructs [
        <xref ref-type="bibr" rid="ref42">42</xref>
        ] [
        <xref ref-type="bibr" rid="ref43">43</xref>
        ] [
        <xref ref-type="bibr" rid="ref44">44</xref>
        ]. Extraversion,
conscientiousness and openness are positively related to training proficiency
(defined as training performance, productivity data and time to
completion of training outcomes), whereby conscientiousness is
explicitly associated with learning motivation and neuroticism
negatively with learning motivation (e.g. Colquitt and Simmering
[
        <xref ref-type="bibr" rid="ref45">45</xref>
        ]; Colquitt et al. [
        <xref ref-type="bibr" rid="ref46">46</xref>
        ] [
        <xref ref-type="bibr" rid="ref47">47</xref>
        ]).
      </p>
      <p>We decided to concentrate on only three of the five major
personality traits, namely conscientiousness, openness and neuroticism.
Most studies on the context of learning and personality show the
strong impact of the three traits. The reasons for this decision are,
on the one hand, the results of the studies presented - most of them
point precisely to these factors as the most important influencing
factors and as linked to learning behavior and output. On the other
hand, we also take into account the particularities of our study - an
online course that aims to examine a participant's learning process,
acting separately and without any interaction with other
participants or a teacher. In this context, the two personality traits
extraversion and agreeableness were removed as not being relevant for
our learning process.</p>
      <p>
        However, there is another reason for abandoning the two
dimensions: Our pretest has shown that participants find the Big Five
questionnaire, consisting of 50 questions, too long, leading to
breaks and useless results. Therefore, it was necessary to reduce the
number of questions. We also considered using TIPI as a shorter
version of the Big Five questionnaire as proposed by Makhija et al.
[
        <xref ref-type="bibr" rid="ref23">23</xref>
        ]. However, this short questionnaire does not meet the
requirements of our study for the following reasons: 1) validation or
learning studies are still missing and 2) TIPI cannot provide a faceted
picture of a single person, which allows the use of the longer
questionnaire (Big Five) [
        <xref ref-type="bibr" rid="ref48">48</xref>
        ]. Specifically, Gosling et al. [
        <xref ref-type="bibr" rid="ref49">49</xref>
        ] point out
that TIPI is "offered for situations where very short measures are
required, personality is not a priority, or researchers can tolerate the
somewhat diminished psychometric characteristics of very short
measures", which is not consistent with our research objective. The
Big Five personality model distinguishes five dimensions of
personality (cf. Barrick and Mount [
        <xref ref-type="bibr" rid="ref42">42</xref>
        ]; Bidjerano and Dai [
        <xref ref-type="bibr" rid="ref50">50</xref>
        ]) and
we consider the following:
- Openness to experience (O): Individuals are imaginative,
curious, flexible, creative, seeking novelty, original. With regard to
learning contexts, it was found that openness is linked to a deep
approach to learning, elaborative learning [
        <xref ref-type="bibr" rid="ref51">51</xref>
        ], [
        <xref ref-type="bibr" rid="ref52">52</xref>
        ],
meaning-directed learning, and constructive learning [
        <xref ref-type="bibr" rid="ref53">53</xref>
        ].
- Conscientiousness (C): The individual is systematic, efficient,
organized, reliable, responsible, diligent, persistent,
self-disciplined. In the learning context it is associated with motivation,
effort and perseverance [
        <xref ref-type="bibr" rid="ref54">54</xref>
        ] as well as with methodological and
analytical learning [
        <xref ref-type="bibr" rid="ref51">51</xref>
        ].
- Neuroticism (N): Individuals are disturbing, anxious, insecure,
depressed, self-conscious, moody, emotional, unstable.
Neuroticism is associated with poor critical thinking skills, analytical
ability and conceptual understanding. Individuals with high
neuroticism probably have a superficial approach to learning - to focus on
memorizing and superficial features of the material being studied,
rather than gaining a deeper, meaningful understanding of it [
        <xref ref-type="bibr" rid="ref55">55</xref>
        ].
We aim to use clickstream data and examine the prediction of
personality or cultural traits. In comparison with the prediction of
dropouts, we can detect behavioral features that cause them. Our
experimental study shows that clickstream data can be used for
prediction of our items and thus targeting groups can be detected by
specific behavioral patterns. Exploring behavioral patterns can help
instructors to personalize different areas of an online course, based
on targeting traits.
      </p>
    </sec>
    <sec id="sec-3">
      <title>3. METHODOLOGY</title>
      <p>Our approach focuses on finding features that can be predicted by
behavioral data. We assume that features that have a known
influence on learning behavior can be predicted in an online course.
These features can be used for further studies to detect learners
needs according to personality or cultural traits in an online course,
which could be different for various targeting groups. Thus our
considered items can be used for personalization under condition that
the targeting groups’ learners’ needs are known. We use machine
learning to predict our items based on the behavior. This shows
whether our items can be predicted and how well they perform in a
real-world scenario. The resulting list contains each item and the
corresponding accuracy that could be achieved. Sorting by
accuracy gives us an idea which items are predictable due to behavior.
Items where the machine learning algorithm has a bad accuracy still
require completing a questionnaire if we need the traits.
First, we give an overview of our online course. We used a
commercial online course to conduct our study. It consists of tree sub
lectures (L1, L2 and L3) that include information pages [P] and
interactive tasks (multiple-choice question [TMC], finding the right
sequence [TSE], fill in blanks [TBL], open task [TOT]), followed by
a questionnaire [Q]. It has the following structure:
L1 = {PBasics, PBasics, PExample, PExample, TMC, TSE, QCulture}
L2 = {PBasics, PExample, PExample, PBasics, PBasics,</p>
      <p>{TMC, TMC, TBL, TMC}, QPersonality}</p>
      <p>L3 = {PBasics, PBasics, PBasics, PExample, TSE, TOT, QFeedback}
We used Moodle as technical learning platform and structured all
contents and tasks. Interactive tasks were implemented with the
plugin H5P1. This plugin contains different methods of tasks with
the ability to give interactive feedback.</p>
      <p>All questionnaires (for culture, personality and feedback) were
placed at the end of each lecture. We aimed to acquire some
participants that are interested in the online course’s topic itself and not
having financial interests. By having any of the questionnaires at
the beginning, the dropout rate would be much higher. Thus, we
decided to place them at the end.</p>
      <p>The participant’s behavior was captured by their interactions with
the online course. From every page view we logged the time until
the user clicks on another page or task. We also captured how often
the user viewed pages to detect multiple views. For all tasks we
logged the time to finish and we logged the success rate of the
answers. The task {TMC, TMC, TBL, TMC} of L2 is a collection of tasks,
where we could extract the overall time only with the success rates
for each containing task individually. Texts entered in the open task
are captured additionally to extract their lengths. We also logged
the length of the feedback because we assumed that this
information could have an impact to our items. We define all this data
as our behavioral data B.</p>
      <p>
        On the other hand, we used the answers of the questionnaires to
apply cultural and personality dimensions because we wanted to
identify influences of these dimensions to the behavior. Apart from
the culture and personality, we also collected demographic
information (age, gender). As we detected the time that all participants
need to view single pages, we also logged the browser header to
split our data into two datasets (mobile device and desktop). This
split is necessary due to different screen sizes, which may lead to
different reading time because of the necessity to scroll down on
small screens. We call this data D. The resulting dataset was
mapped into the vector B, consisting of 13 items for page view
durations, 13 items for repeated page views, 5 items for task durations
and 8 items for the task success rates. D consists of 5 cultural
dimensions, 3 personality dimensions, 2 demographic information.
The 5 cultural dimensions were calculated according to CVScale
[8], our considered three personality traits were calculated with
given formulas of the Big Five test [
        <xref ref-type="bibr" rid="ref38">38</xref>
        ].
      </p>
      <p>
        Various other scales such as Schwartz/Rockeach; GLOBE2 (Global
Leaderhip and Organizational Behavior Effectiveness), The World
Value Survey 3and a scale by Minkov [
        <xref ref-type="bibr" rid="ref56">56</xref>
        ] as well as various
adaptations are in use to quantify cultural values. Among these variables
such as GLOBE and the CVScale are built on the core of Hofstede's
dimensions. The CVScale comprises a “26-item five-dimensional
scale of individual cultural values” [8] that estimates the Hofstede
cultural values at the individual level. Being regularly used [
        <xref ref-type="bibr" rid="ref57">57</xref>
        ]
[
        <xref ref-type="bibr" rid="ref58">58</xref>
        ], it shows reliability, validity and generalizability across
samples and nations [8]. Also, it applies to a broader context beyond
management [8]. It has been mainly criticized for using the same
labels as within the Hofstede model, describing differing concepts
[
        <xref ref-type="bibr" rid="ref15">15</xref>
        ]. However, the pool of items used for the respective scale was
adapted and build upon modified items from the HERMES values
      </p>
      <sec id="sec-3-1">
        <title>1 https://h5p.org/</title>
      </sec>
      <sec id="sec-3-2">
        <title>2 https://globeproject.com</title>
        <p>
          questions, which are Hofstede’s original questions [
          <xref ref-type="bibr" rid="ref29">29</xref>
          ], the Values
Survey Module 1994 [
          <xref ref-type="bibr" rid="ref14">14</xref>
          ] and additional Hofstede works [8]. Some
additional items from other construct scales were used where
applicable and items were refined until the scale was valid and reliable
[8].
        </p>
        <p>
          Next, we designed a neural network for each item and optimized its
hyperparameters to achieve the best accuracy. Grid Search [
          <xref ref-type="bibr" rid="ref59">59</xref>
          ]
helped us to find the best hyperparameters automatically. We
transferred all considered traits to three classes, because the general idea
of Big Five and CVScale is not to get exact values to describe
personality or culture. Instead, all values are used to classify people,
e.g. the Big Five is used to understand social traits of employees
(range: 1-40). Thus, we defined three classes: low (1-13) – medium
(13.1-26) – high (26.1-40) for personality traits and low (1-2.33) –
medium (2.331-3.66) – high (3.661-5) for cultural traits (range:
15). Figure 1 shows an example of the derivation of openness to
experience, based on three classes as defined before. All other
distributions look the same and are nearly equal distributed, which
avoids overfitting.
        </p>
        <p>We used the 5-fold-cross-validation (5f-CV) that splits our data
into five parts, and we built the model with four of them and tested
with one part. Thus, our resulting accuracy is the result of
predicting on previously unseen data. We rotate the test part and average
the final accuracy to get an appropriate generalizable value.
Instructors can predict these items in order to define various
targeting groups that share similar learning styles due to similar cultural
backgrounds or personality traits. According to the learners needs
these groups can use different versions of an online course, which
might help to achieve better learning goals. This adjustment can be
providing different contents or usability changes in order to
optimize the online course for targeted personalization. What the
concrete design decisions between multiple versions should be, has to
be examined in further investigations.</p>
      </sec>
    </sec>
    <sec id="sec-4">
      <title>4. RESULTS</title>
      <p>The online course itself was about a technical related topic (Search
Engine Optimization4). We distributed the free online course in
different social media’s groups related to business, marketing and
startups. Additionally, we distributed the course via several
university’s mailing lists. Finally, 142 participants took part in our study.
We limited our study to desktop users to eliminate potential time
biases due to different screen sizes. By examining data, less than
1% used the mobile version of our online course.</p>
      <sec id="sec-4-1">
        <title>3 http://www.worldvaluessurvey.org/wvs.jsp</title>
      </sec>
      <sec id="sec-4-2">
        <title>4 https://course.seorld.com</title>
        <p>To predict every item, which is comparable to a real-world
scenario, we created a neural network for each, consisting of a
threelayer architecture (epochs: 500, batch_size: 250). The Grid Search
approach optimized the hyperparameters for us, shown in Table 1.
Thus, we could find the optimal accuracy in 5-fold-cross-validation
(5f-CV), that could be achieved if being applied in an application.
We assumed that some features might not be predictable as there
are no detectable behavior patterns. Our results in Table 1 show that
all accuracies for prediction are at least 82%. This is a surprising
result which shows that all our items can be predicted by behavioral
data. The resulting accuracies are comparable to the accuracy to
predict dropouts in online courses. This topic has been investigated
a lot by the educational communities and authors are able to achieve
accuracies between 72% and 87% [1]. Most of our accuracies are
even better for our considered items.</p>
        <p>The cultural long-term-orientation index and the openness to
experience have the highest accuracy. These items’ classes can be
accurately predicted for most participants.</p>
        <p>Online courses mostly have access to demographic data only.
Accuracy is not bad but there are other items that can be predicted
better. Since our research question was to identify a subset of items,
we can conclude that all items can be predicted based on behavior.
Depending on the participants’ acceptance of a maximum number
of questions, we can choose the best predictable subset of items
with corresponding questions. If we use the best three items in a
real-world scenario, this selection requires a questionnaire with 22
questions (6 for long-term orientation index, 10 for openness to
experience and 6 for individualism). In contrast, to get the
characteristics of all 8 items, answers of 56 questions are required (26 for
culture and 30 for three personality traits) or 76 questions if we use
the complete Big Five questionnaire plus CVscale. Questionnaires
with less questions might be used, but they have to be evaluated
first.</p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>5. DISCUSSION</title>
      <p>
        Cultural dimensions in origin were identified with respect to their
influence on human interactions in established systems, social
organizations, and education. These were the factors that have an
impact on the usability of online learning systems, however, we have
to state that these cultural variables as defined by Hofstede [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ]
were not designed specifically for studying usability and behavior
in online learning. In the study of Zaharias et al. [
        <xref ref-type="bibr" rid="ref60">60</xref>
        ] researchers
analyzed a connection between collectivism and learnability of a
web-based testing system. Another study by Downey [
        <xref ref-type="bibr" rid="ref27">27</xref>
        ]
investigates the usability attributes as learnability, efficiency,
memorability, errors, and satisfaction and the results show that participants
from collectivist cultures showed strong, statistically significant
levels of satisfaction with the system they used. These participants’
results had strong correlations between their low uncertainty
avoidance score and their higher errant click rates.
      </p>
      <p>Also, individuals from cultures with high power distance indicator
scores usually made more erratic mouse clicks while using the
system. However, it is important to mention that not all indicated
studies have a focus on online learning and each of them has different
research methodologies and findings as well as different
participants.</p>
      <p>The experimental study was limited by the number of participants
that finished the online course and the questionnaires both. The
results become more accurate, the more participants take place. Thus,
we aim to continue our study with more participants. Over 99% of
the 142 participants did not used a Smartphone to take part. From
the practical perspective, the experiments should be applied with
mobile users, those results might be different from desktop users.
This can help instructors to adjust contents by splitting the targeting
groups by the used device as well.</p>
      <p>
        According to Hu et al. [
        <xref ref-type="bibr" rid="ref61">61</xref>
        ], gender and age can be predicted on
general websites as well. At websites as an unstructured
environment, they achieved an accuracy of 79.7% on gender and 60.3% on
age. Our online course has a linear structure with non-sparse data,
which makes it easier to predict gender and age. Thus, our accuracy
is better. Our result shows that personality and cultural traits can be
predicted even better, limited to our study by using behavioral data
of the online course. In our study, we could benefit from the linear
structure. If behavioral data becomes more unstructured due to
applying educational recommender systems, our prediction rates will
become worse.
      </p>
      <p>
        Although, the indulgence versus restraint measure by Hofstede was
not included in our questionnaire, one could assume that there
might be a strong link to online learning. Indulgence is concerned
with any behavior that fosters fun and allows for the pursuit of
desires and enjoyment, whereas restraint indicates ones pulling
oneself together in order to comply with social norms [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ]. This
dimension could have contributed to the click through patterns of the
online course. The course displays different aspects, such as
gamification concerning the tasks as well as survey submission and text
reading which may potentially be rather tedious and hence
requiring some degree of discipline or restraint. The used questionnaire,
the CVScale was not designed to get the indulgence index. Further
research should take this dimension into account by using further
questionnaires.
      </p>
      <p>Concerning personalization, we have to understand the relation
between our considered traits and learning goals. According to
Hofstede, long-term orientation is a time based perspective and
knowing this dimension for every participant can help to understand how
they perform in an online course. Being able to predict long-term
orientation gives instructors information about culture, which is
linked to different variants of learning. Students that have a high
openness to experience can use experience-based learning and
might perform better, while others need more structured knowledge
to achieve the same level of knowledge.</p>
      <p>If we cluster the behavioral data according to our considered traits,
instructors can detect differences for various targeting groups. We
examined the trait openness to experience (O) and could see that
the average time spent on one specific page is the following: 111
sec. (low O), 156 sec. (medium O) and 142 sec. (high O).
Participants with low OP spend less time on the page, thus the instructor
could optimize the content for this specific targeting group. For
personalization it is important that claims like this will be triangulated
with achievement data to optimize the online course concerning the
learning goal. How the optimization itself can take place is the
investigation of further research.</p>
      <p>Our experiment was limited to one specific online course. To
predict our considered items in another online course, we still require
a training step. This is the general training problem that prediction
tasks like predicting dropouts or final outcomes have in common.
To generalize our approach for a wider usage without the necessity
of a training step, general behavior patterns must be found that have
an importance in prediction of our traits. Therefore, we have to
repeat our experiment with other online courses that have a different
structure to find behavioral similarities for prediction.</p>
    </sec>
    <sec id="sec-6">
      <title>6. FUTURE WORK</title>
      <p>
        Our future explorative research in the context of personality and
learning includes the application and testing of the method with
other personality tests. Two tests have already been identified as
relevant: 1) The Myers-Briggs indicator [
        <xref ref-type="bibr" rid="ref62">62</xref>
        ]: This test consists of
94 items developed on the basis of the four bipolar discontinuous
scales of the theory of Carl Jung [
        <xref ref-type="bibr" rid="ref63">63</xref>
        ]: Introversion-Extraversion,
Sensations-Intuition, Thinking-Feeling and Judging-Perceiving.
The classification of respondents into one of the 16 personality
types is based on the highest score obtained for each bipolar scale.
2) The Keirsey Temperament Sorter [
        <xref ref-type="bibr" rid="ref64">64</xref>
        ] developed 16 personality
types based on works by Socrates and Plato (with their four
temperament models - Artisan (iconic), Guardian (pistish), Idealist
(poetic) and Rational (diatonic)). He has divided the four
temperaments into two categories (roles), each containing two types (role
variants). We could examine whether these traits can be predicted
by behavior as well.
      </p>
      <p>We can use existing studies on the correlation between the Big Five
and these two personality tests and on the correlation between these
personalities and learning styles. We also want to test the Big Five's
two characteristics - agreeableness and extraversion - in an
appropriate collaborative learning environment.</p>
      <p>
        Additionally, given that the order of the CVScale was adapted to
avoid order response bias, additional scale validation could
increase its reliability. One could even consider combining the
validation of the two scales of personality and national cultural
dimensions in order to rule out any correlations which were previously
pointed out by Hofstede [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ]. With respect to cultural dimensions,
further research could include other ways of data collection as well
as the combination of relevant cultural background specifications
and questionnaires. To further extend our research we also aim to
analyze behavior within online learning from the perspective of the
users with special needs and disabilities. Furthermore, the research
could be further expanded with the additional parameters as
emotional engagement, and cultural specifications combining the
subcultures and personality restrictions of the learners.
      </p>
      <p>To understand how many questions can be used in a real-world
scenario, we need an additional study to examine the acceptance rate
concerning the amount of questions we ask. If we have a concrete
number of accepted questions, we are able to give a
recommendation how many traits could be considered for personalization.</p>
    </sec>
    <sec id="sec-7">
      <title>7. CONCLUSION</title>
      <p>In this paper we presented an experimental study to explore the
prediction of culture and personality traits based on the behavior
within online courses. We used an online course with additional
questionnaires to get necessary data of our considered
characteristics. We trained neural networks to show how all dimensions can
be predicted in a real-world scenario. We followed the idea that, if
our items could be predicted by the behavior. Unlike assumed, there
is no item that cannot be predicted and thus no item can be ignored
in general. Two items could be predicted best (long-term
orientation and openness to experience). The cultural item “power
distance” has the worst accuracy. This validates our assumption that
this item can be predicted word by behavior in an online course.
We conclude that instructors could focus on the best two items for
prediction and further usage in online courses.</p>
      <p>Our study does not show how the online course should be adjusted.
This has to be examined in further studies, but knowing which traits
are predictable can help instructors to split users into different
targeting groups, which are an important base to personalize online
courses. Thus, our approach helps to support lifelong learning with
personalized online courses for a wide range of people with
different personalities and cultural backgrounds.</p>
      <p>Previous research of predictions in online courses still ignored
cultural dimensions. Our experiment has shown that culture can also
be considered at an individual level, instead of using the country
only, where participants currently live. We gave reasons for the
decisions we made for our experimental study and discuss the relation
of culture and personality with respect to learning in an online
course. Cultural and personality traits should be the focus of further
studies of personalized learning in online courses.</p>
    </sec>
    <sec id="sec-8">
      <title>8. ACKNOWLEDGMENTS</title>
      <p>This work was supported by the German Federal Ministry of
Education and Research (BMBF), grant number 16DII116
(Weizenbaum-Institute). The responsibility for the content of this
publication remains with the authors. We would like to thank the
company seorld for providing access to their online courses.
[22] P. Mohammed and P. Mohan, "Dynamic cultural contextualisation of
educational content in intelligent learning environments using ICON," in</p>
    </sec>
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