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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Am I meeting my lifelong life-wide goals? Towards answers from Scrutable Sca olded Open Learner Models (SOLMs).</article-title>
      </title-group>
      <contrib-group>
        <aff id="aff0">
          <label>0</label>
          <institution>Judy Kay Bob Kummerfeld University of Sydney</institution>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2019</year>
      </pub-date>
      <abstract>
        <p>There are increasingly diverse and large sources of data about our long-term and life-wide learning. We propose a new way for a long term personal learner model to support such learning by helping people answer the question: Am I meeting my lifelong life-wide goals? This is fundamental to self-regulated learning. This paper outlines an approach to creating Scrutable Sca olded Open Learner Models (SOLMs) to make this possible. We argue the need for three core aspects: 1) goal models; 2) scrutability; and 3) sca olding. The core contribution of this position paper is the conceptual model for SOLMs.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>INTRODUCTION</title>
      <p>People increasingly carry, wear, use and are tracked by technology.
This can provide rich data that could play a role in modelling their
long term learning across life-wide contexts. At present, it is quite
di cult to harness that data. This is because we do not yet have
convenient ways to bring that relevant data together and manage
it e ectively.</p>
      <p>
        We present a way to tackle this with the learner’s long term goals
as the foundation for transforming diverse sources of personal data
into a useful form as a Scrutable Sca olded Open Learner Model
(SOLM). This builds on the decades of work on Open Learner Models
(OLMs) [
        <xref ref-type="bibr" rid="ref5 ref6">5, 6</xref>
        ] where the learner is able to usefully interact with a
representation of their knowledge state. We also build on the idea
of an independent learner model [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ], one that exists outside any
single application.
      </p>
      <p>PeCrmopisysiroignhttohmealkde digital or hard copies of all or part of this work for personal or
classroom use is granbtyedthweithaouutthfoeer(psr)o.vUidsedetphaetrcmopititeesdaruenndoetmrtahdeeoCr Cdi-sBtriYbuted
folricperonsteorCcroemamtievreciCaloamdvmanotangse.aonrdg/tlhicatecnospeiess/bbeya/r4th.0is/ notice and the full citation
on the rst page. Copyrights for components of this work owned by others than ACM
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fee. Request permissions from permissions@acm.org.</p>
      <p>Conference’17, July 2017, Washington, DC, USA
© 2019 Association for Computing Machinery.</p>
      <p>ACM ISBN 978-x-xxxx-xxxx-x/YY/MM. . . $15.00
https://doi.org/10.1145/nnnnnnn.nnnnnnn</p>
      <p>We envisage the SOLM as a long term user model that is framed
in terms of the user’s long term goals. It aggregates diverse
collections of data, linking them to the goal model components. It
then interprets that data to model the learner’s progress. The user
can then scrutinise this to monitor their progress on each goal and
subgoal to see if the model indicates they are meeting the targets.
This is a starting point for deeper re ection to decide if they need
to nd ways to do better and, when that is the case, to plan how to
do that. They should also be able to scrutinise the model to decide
whether it is accurate enough to be trusted.
2</p>
    </sec>
    <sec id="sec-2">
      <title>DEFINING GOAL MODELS AND</title>
    </sec>
    <sec id="sec-3">
      <title>SCAFFOLDING CASE STUDIES</title>
      <p>
        The goal model needs to represent the key aspects needed to
describe each of the user’s goals and it needs to link this to evidence
for reasoning about the goal. We build on previous work which
de ned a systematic way to model long term goals [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. This draws
on goal setting theory [
        <xref ref-type="bibr" rid="ref17">17</xref>
        ] in terms of the following elements:
speci c target, measurement tools, measured progress, relevant
subgoals, and timescale to achieve this target. It requires input from
the learner for some key aspects. This requires that the learner
uses an interface to the SOLM to consider and score the intrinsic
elements from goal setting theory. These are important for
achievability: importance of the goal, perceived di culty of achieving it,
commitment to the goal, self-e cacy and self-satisfaction. It also
has extrinsic components: reminders, feedback, rewards and social
involvement.
      </p>
      <p>We will illustrate the ideas in terms of two case studies. The
rst concerns learning to program, similar to classic AIED research
involving formal skills. But we extend it to address the long-term
goals of a person who wants to be an excellent software engineer.
This involves learning that spans decades and includes formal
education at school, university and targeted professional development
courses as well as personal re ection on long term work.</p>
      <p>An example for one sub-goal for learning to program is shown in
Table 1. This the speci c target maps to a Knowledge Component
in the learner model. The tools and measures of progress de ne
the sources of evidence that will be made available to the model to
determine the learner’s progress. Similarly, the subgoal to read the
text could be tracked. The timescale is important for the feedback
on progress at the interfaces to the SOLM. This learner’s intrinsic
factors all indicate they are highly committed and con dent of
success, even though they consider it a di cult goal to achieve. The
extrinsic elements require the SOLM to deliver daily summaries on
progress and to share the progress with a partner.</p>
      <p>Component Value for this user
speci c target learn how to write loops in C
measurement tools LMS programming exercises
measured progress scores on exercises
relevant subgoals read online textbook chapter 3
timescale 2 weeks
importance very high
perceived di culty very high
commitment very high
self-e cacy very high
self-satisfaction very high
reminders none
feedback daily summary
rewards none
social share with partner
Table 1: Model for sub-goal within learning to program
The second is for a life-wide goal, an important form of learning
that has had little attention in AIED. This is a goal to “square the
curve”1. This refers to a curve that shows a measure of wellness on
the y-axis, against the person’s age on the x-axis. Typically, healthy,
happy people over the age of 40 can anticipate that they will stay
that way for some years but will gradually decay as they approach
death. The goal to square-the-curve means that the person aims for
healthy aging, so that the healthy level is maintained for as long as
possible and to minimise the time on the downward period with
steadily failing health, frailty and falling quality of life. The person
strives to keep the line as high as possible for as long as possible
and then rapidly decline to death.</p>
      <p>Table 2 has an example of a model that is important for squaring
the curve; this is a physical activity goal where the user is currently
far below their new target and moderately motivated. In this case,
a smart-watch can provide data about the person’s activity for this
goal.
1https://www.news-press.com/story/life/wellness/2015/06/08/
tness-beyondsquaring-curve/28548311/</p>
      <p>
        We have created interfaces that enable users to provide the
information needed to populate such goal models [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. Since most
people do not know why some of these aspects are important, this
interface provided sca olding to explain this. Similarly, we built an
interface to a long term learner model for a set of physical activity
goals [
        <xref ref-type="bibr" rid="ref21">21</xref>
        ] and while users could readily understand the model well
enough to gain valuable insights, a goal re ection sca old enabled
them to gain additional insights by considering factors they had
not realised are important (e.g., Although all participants had long
term Fitbit data, and all were able to gain insights from exploring
their model, many had not thought of targets. Once prompted to
consider a target, all judged whether they had met it. They needed
a sca old prompt to realise they were less active on weekends.)
In more formal learning, Azevedo and colleagues demonstrated
bene ts of sca olding to support meta-cognitive processes [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] in a
more formal STEM context.
      </p>
      <p>Both these goals, software-engineering-excellence and
squaringthe-curve are very long term and each involves sub-goals. For
software-engineering-excellence, these may involve a sub-goal of
learning how to read and write loops, as part of a larger
semesterlong sub-goal of doing well in Programming 101. This, in turn is
a part of a goal to graduate in a software engineering degree, and
then to go on to identify and achieve new sub-goals over decades,
such as learning new languages and group work skills. To
squarethe-curve, which covers many aspects of life, sub-goals are needed
for aspects such as tness (with its sub-goals for strength, balance),
weight, nutrition and a sense of well-being and self-actualisation.
3</p>
    </sec>
    <sec id="sec-4">
      <title>SCAFFOLDING SCRUTABILITY</title>
      <p>
        Although our conceptual approach is not restricted to any particular
implementation, we plan to use the Personis user modelling system
[
        <xref ref-type="bibr" rid="ref14">14</xref>
        ] to create SOLMs. We now list the high level processes involved
in building a Personis learner model. In parentheses after each
process, we outline the aspects that a user may wish to scrutinise.
      </p>
      <p>
        (1) De ne what is to be modelled, the ontology problem of de
ning the components of the model (scrutinise the de nition
of each component and the explanation of what it means).
(2) Accrete the data that can serve as evidence to reason about
the components (explore the raw data in the model, including
its time-stamp, source-description and value).
(3) Internal inference reasons from one state of the model to
create new evidence about components e.g., rule-based, Bayesian
inference, sequence mining ....(explore this inferred data, its
time-stamp, the description of the inference process and
value).
(4) Resolve the value of each component by interpreting its
evidence (understand the description of the process used to
resolve the value - potentially select between available
resolvers to make use of di erent interpretations and
standards).
(5) run scheduled processes to do steps 2-4 where these may
activate programs outside the model e.g., start processes to
collected new data from a source, send an alert to the learner
to visit their model to review their progress (review these
processes to understand what actions are driven by the user
Am I meeting my lifelong life-wide goals? Towards answers from Scrutable Sca olded Open Learner Models (SOLMs).
model - and the learner may want to alter these, ebaling new
prompts and disabling others) [
        <xref ref-type="bibr" rid="ref16">16</xref>
        ].
      </p>
      <p>A learner may want to scrutinise any or all of these aspects of
their model for several reasons: to understand an unexpected aspect
they see in the OLM interface (e.g., it indicates they have not been
reaching their goal target when they thought they were); to check
whether they can trust their seeming progress on the OLM (e.g.,
there may be missing or incorrect data coming into the model); or
to satisfy curiosity and interest in understanding their data and
inferred model and the way that it works.</p>
      <p>
        For a long term, rich and complex learner model with many
data sources for a goal, it is challenging for a user to be aware that
they can scrutinise all these aspects. Based on the experience of
scrutably personalised interfaces it is possible to create interfaces
that enable people to readily scrutinise some aspects of the ve
elements above but they bene t from sca olding [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ].
4
      </p>
    </sec>
    <sec id="sec-5">
      <title>DISCUSSION</title>
      <p>we now discuss the challenges and opportunities for creating and
harnessings SOLMs.</p>
    </sec>
    <sec id="sec-6">
      <title>Build it and they will come - or will they?</title>
      <p>We have made an underlying assumption that people will want a
long-term model of their learning with an OLM interface. We brie y
summarise some of the evidence supporting this assumption.</p>
      <p>
        In a study where people were asked to imagine sensors had
collected various forms of long term data about them, most
participants indicated that they would want to have their data in a
personal store [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] and the most common reason was just in case they
later found a use for it. Similarly, work on life-logging reviewed in
[
        <xref ref-type="bibr" rid="ref12">12</xref>
        ] highlights the potential for rich multi-media streams of sensor
data. The small number of people committed to life-logging and
the larger Quanti ed Self community represent people who already
want to capture their own long term data, even though there is
limited support for aggregating it and using it in meaningful ways.
Our SOLMs could ll this gap, with long term user models that are
structured around personal goals.
      </p>
      <p>
        The substantial body of work by Susan Bull and colleagues points
to the extensive use of OLMs by students [
        <xref ref-type="bibr" rid="ref6 ref7">6, 7</xref>
        ]. There is also strong
evidence that OLMs actually resulted in improved learning [
        <xref ref-type="bibr" rid="ref18 ref19">18, 19</xref>
        ].
These results indicate that OLMs are used by learners, albeit in the
case where they are embedded in the actual learning tool.
      </p>
      <p>
        We also have some evidence that people may actually scrutinise
their data and model in the context of a eld study of SASY, a
personalised teaching system with scrutability of both the learner
model and the way it was used for personalisation [
        <xref ref-type="bibr" rid="ref14 ref8">8, 14</xref>
        ]. When
students used SASY for homework, 77% of the 105 students used
at least one scrutiny tool and 13 students used at least 9, mostly
around their domain knowledge. Almost all use (96%) was either
on nishing a module or just before starting one. This makes sense
since it is a logical stopping point and a time to re ect. The SASY
results indicate that many learners did use such a scrutiny interface
in an authentic setting of a homework tutorial - even in a context
of time pressure, as most students used it close to the homework
deadline.
      </p>
      <p>Both the case of OLMs and SASY had the interface onto the model
available to the learner. Our SOLM interface could also be initiated
by an application so that it is low e ort for the learner to have
access to it. Based on the SASY experience, a learning application
could start the SOLM at the start and end of each main stage of the
learning, such as completing a module, quiz or other activity.</p>
    </sec>
    <sec id="sec-7">
      <title>Twenty- rst century skills in self-regulated learning and personalised sca olding all ages from children to elders</title>
      <p>
        Within education research, there is wide recognition of the
importance of metacognitive skills such as self-monitoring, re ection
and planning as part of self-regulated learning [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. Learners need
to learn what these skills mean and why they are valuable. One
part of this is to provide explicit instructions on how to do them
in a new context. We can build upon work on such sca olding
meta-cognitive skills [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] in a science context.
      </p>
      <p>We see two levels of sca olding, each personalised. First, there is
a generic level of sca olding for setting goals. This would prompt
the learner to consider each of the factors shown in the tables
above. Since there are quite a number of factors and learners may
not appreciate why they matter, the sca olding should provide
personalised teaching about them. The SOLM would model the
learner’s progress on goal setting and use this to personalise the
guidance.</p>
      <p>
        The second level of learning and associated sca olding is
domainspeci c. We illustrate this in terms of a physical activity goal, where
people bene ted from advice on considering suitable targets and
prompts to check for di erences between weekdays and weekends
[
        <xref ref-type="bibr" rid="ref21">21</xref>
        ]. This, too, should be personalised, so that learner’s a prompted
to consider just the aspects that are relevant to them.
      </p>
    </sec>
    <sec id="sec-8">
      <title>Trust and uncertainty</title>
      <p>
        In a comprehensive review of ways to depict uncertainty in OLMs,
Epp and Bull [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ] identify the diverse sources on uncertainty:
accuracy, precision, completeness, lineage, judgement, validity, as
well as currency (timeliness), statistical variance and consistency.
Any learner model with have incomplete information about the
learner. So a SOLM should sca old the learner to scrutinise their
model to understand just what evidence it has and how it uses it.
So, for example, a learner may consider some evidence sources to
be unreliable for them or they may consider that some important
sources of evidence are missing from the model. In either case, the
tuning of the resolver process could account for these.
      </p>
    </sec>
    <sec id="sec-9">
      <title>SOLMs as a uni ed and independent Personal</title>
    </sec>
    <sec id="sec-10">
      <title>Informatics platform</title>
      <p>With the huge amount of available learning software, the SOLM
would o er a straightforward way to add the bene ts of an OLM
without changing the application. So long as the data from the
application can be made available to the SOLM, the learner could
then view their model. This could be based on data from the multiple
tools that may be used in formal course, including the Learner
Management System and other specialised learning tools.</p>
      <p>For broader Personal Informatics data, such as that collected by
worn trackers for physical activity and sleep, a current barrier is
that people</p>
      <p>
        nd it too hard to bring their data together so that they
can explore long term data [
        <xref ref-type="bibr" rid="ref20">20</xref>
        ].
      </p>
    </sec>
    <sec id="sec-11">
      <title>Where will the SOLM be stored?</title>
      <p>
        We rst built user models that resided in the user’s own le space at
the only machine available to our users [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ]. With the emergence
of the web, we created a user model server [
        <xref ref-type="bibr" rid="ref15">15</xref>
        ], then a distributed
version with active rules that could interact with ubicomp
applications [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ] and a light-weight mobile version [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. Other researchers
explored similar approaches. We now can move to a personal cloud
that based on tools like Dropbox, Box and Google Drive. This can
serve as a repository for the learner’s raw learning data and user
models, with the user installing SOLM apps and plug-ins.
5
      </p>
    </sec>
    <sec id="sec-12">
      <title>CONCLUSIONS</title>
      <p>We have presented a conceptual model for Scrutable Sca olded
Open Learner Models (SOLMs) to support life-long and life-wide
learner modelling. We have argued the need for three core aspects:
1) goal models; 2) scrutability so that the learner is always in control
of their learner model, the processes to construct and interpret it,
and all the ways it is used; and 3) sca olding interfaces to guide
the learner both to provide input for the goal model and to
scrutinise their model. We have illustrated this in terms of two quite
di erent case studies. We have shown how we propose to build
the infrastructure to support the learner modelling from diverse
sources of evidence. We have highlighted the need for
scrutability, particularly so that the learner can decide on the accuracy of
the model, especially over the long term. We have also described
the sca olding interface to help learners formulate, review and
track their long-term and life-long goals and then self-monitor
their progress, re ect on the barriers to progress and plan on ways
to improve progress.</p>
    </sec>
    <sec id="sec-13">
      <title>Acknowledgements</title>
      <p>We thank the anonymous reviewers for their valuable feedback
on the earlier version of the paper. This has informed a richer
discussion of the challenges and opportunities.</p>
    </sec>
  </body>
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