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    <article-meta>
      <title-group>
        <article-title>Managing Conflicting Interests in Socio-technical Energy Systems - How to Identify and Mitigate Intra-actor Interests as Risk Factors</article-title>
      </title-group>
      <contrib-group>
        <aff id="aff0">
          <label>0</label>
          <institution>Leibniz University Hannover</institution>
          ,
          <country country="DE">Germany</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>TU Braunschweig</institution>
          ,
          <country country="DE">Germany</country>
        </aff>
        <aff id="aff2">
          <label>2</label>
          <institution>University of Oldenburg</institution>
          ,
          <country country="DE">Germany</country>
        </aff>
      </contrib-group>
      <pub-date>
        <year>1881</year>
      </pub-date>
      <fpage>0000</fpage>
      <lpage>0003</lpage>
      <abstract>
        <p>Global networks like energy grids, transportation networks or financial IT-infrastructure are crucial for the wealth of modern societies. Reliable and resilient control of these infrastructures thus has gained much attention in the last years. Typical approaches to ensure stable operation of these infrastructures follow two contradictory paradigms, i.e. complexity reducing and complexity increasing measures. Whereas the first are supposed to encapsulate interdependencies and decision-making processes and typically reduce transparency as a sideeffect, the latter strengthen the role of the human actor in these systems by increasing transparency to allow for well-informed decision-making. In this paper, we will discuss these two paradigms and show why intra-actor conflicts arise from adding both complexity and reducing transparency at the same time. We will outline a research agenda to model the effect of these conflicts using the example of energy systems and current transparency-enhancing technologies like e.g. distributed ledger technology.</p>
      </abstract>
      <kwd-group>
        <kwd>smart grids</kwd>
        <kwd>socio-technical energy systems</kwd>
        <kwd>intra-actor conflicts</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>
        Global networks like energy grids, transportation networks or financial
ITinfrastructure are crucial for the wealth of modern societies. Reliable and resilient
control of these infrastructures thus has gained much attendance in the last years [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ].
Typical approaches to ensure stable operation of these infrastructures follow two
contradictory paradigms:
Complexity reducing measures are supposed to encapsulate interdependencies and
decision-making processes. With energy systems being complex cyber-physical
systems and setting up a critical infrastructure of modern societies, dependencies and
effects of decisions can only hardly be evaluated [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ]. Thus, modern ICT systems try to
hide relevant information in such a way that decisions are supported best while reducing
potential non-relevant interdependencies. These measures typically reduce
transparency as a side-effect.
      </p>
      <p>Two technologies largely support the trend to transparency and complexity
reduction:
</p>
      <p>
        Machine Learning: The availability of data has largely supported the role of
machine learning and other data-driven AI-based technologies like neural networks.
Supported by affordable multi-core computing hardware, automated learning has
taken the role of expert systems without providing additional methods for
interpretability [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]
 Autonomous agent-based systems: Autonomous systems, often based on
software agents and multi-agent systems, pave the way to a decentralized and adaptive
control of both processes and systems [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ]. Given the high degree of
interconnectedness of technical systems as e.g. used in IoT (Internet-of-Things)-applications,
decentralized decisions of technical components reduce the overall
understandability and global interpretability of decisions.
      </p>
      <p>
        Complexity increasing measures on the other hand, strengthen the role of the human
actor in these systems by increasing transparency to allow for well-informed
decisionmaking. In energy systems, this is of crucial importance, as security, stability and
robustness of the system operation largely depends on (human) decision processes.
Therefore, these decision processes should be supported by giving transparent access to all
relevant data. Many trends in current technologies support the trend to complexity
increase and transparency, e.g. distributed transaction systems: especially distributed
concepts like distributed ledger realizations, allow to track either contract-relevant or
even safety-critical processes. By adding data access concepts well-known from
cryptography, even privacy-relevant or safety-critical data can be stored in a cooperative
and secure manner, thus allowing to give access to relevant human actors for decision
processes [
        <xref ref-type="bibr" rid="ref5">5</xref>
        ].
      </p>
      <p>In this paper, we will discuss these two paradigms and show why intra-actor conflicts
arise from adding both complexity and reducing transparency at the same time. We will
outline a research agenda to model the effect of these conflicts using the example of
energy systems, autonomous control systems and current transparency-enhancing
technologies like e.g. distributed ledger technology. We will focus on the role of the human
actor in this system and the effects of possible intra-actor conflicts: Human actors base
their decisions on information regarding the effects of possible actions (and
alternatives). Consequently, increasing / reducing transparency will lead to different decisions:
Adding automated process steps encapsulates these and enhances system
controllability, but reduces interpretability. As a consequence, decision processes may be
encumbered. Adding transparency on the other hand will lead to a more complex decision
setup. Thus, a dynamic, customizable trade-off is needed in the IT-enhanced control of
cyber-physical systems like energy systems. Up to now, no engineering process has
been presented to support the development of this kind of systems.</p>
      <p>The research agenda presented in this work addresses current approaches and open
issues regarding an abstract model of decision conflicts, a dynamic model to evaluate
the effect of transparency changes during runtime, and metrics to evaluate degrees of
autonomy and transparency, using the context of energy systems.</p>
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