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  <front>
    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Modeling the Process of Counteracting Fraud in E-banking</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Olena Syniavska</string-name>
          <email>o.syniavska@uabs.sumdu.edu.ua</email>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Kharkiv National University of Internal Affairs</institution>
          ,
          <addr-line>27, Lev Landau Ave., Kharkiv, 61000</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>Sumy State University</institution>
          ,
          <addr-line>2, Rymskoho-Korsakova Str., Sumy, 40000</addr-line>
          ,
          <country country="UA">Ukraine</country>
        </aff>
      </contrib-group>
      <fpage>0000</fpage>
      <lpage>0002</lpage>
      <abstract>
        <p>The paper is devoted to the current issue of the counteracting cyberattacks in the banking sector, in particular in the field of e-banking. The main types of banking fraud, which are carried out in the online sphere, are considered. The authors propose a mathematical model that describes the process of counteracting e-banking fraud. Proposed model is based on the classic LotkaVolterra model with logistic growth and the Holling-Tanner dynamic models. The fixed points of a dynamic system were calculated and analyzed. It was determined that there are 4 possible types of fixed points: saddle and the line of stable fixed points, which are unlikely may be in real life, stable node and a stable degenerate node, which are, in practice, the most likely cases. The constructed model could be used for theoretical study, different simulation experiments with changing input parameters could be done. Unfortunately, it is difficult to investigate this question on real data, since the statistics on cyberattacks are closed.</p>
      </abstract>
      <kwd-group>
        <kwd>e-commerce</kwd>
        <kwd>e-banking</kwd>
        <kwd>fraud</kwd>
        <kwd>e-banking fraud</kwd>
        <kwd>fraudulent attack</kwd>
        <kwd>cyberattack</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>-</title>
      <p>Due to the flow of funds through the Internet communication channels, fraudsters,
who are coming up with more and more new cyberattacks schemes, have become more
active. With the advent of new cyberattacks, new countering instruments are emerging.</p>
      <p>The study of this issue, although it is relevant, but, unfortunately, is at a basic level.
This is due to the fact that, in the first place, all information about cyberattacks that are
carried out in the banking sector is confidential.</p>
      <p>At the same time, it is theoretically and practically justified that the emergence of
new fraudulent schemes leads to the development of new instruments to combat them.
Thus, there is a kind of race that can go on forever.</p>
      <p>Thus, scientists are faced with the task of studying the dynamics of the emergence
of cyberattacks in the banking sector and the development of instruments of
counteracting e-banking fraud. This article proposes to develop a mathematical model
that would describe the process.
2</p>
    </sec>
    <sec id="sec-2">
      <title>The Concept of E-banking</title>
      <p>Innovative development of the economy of any country depends on the direction of
society to the information space. Nowadays the main direction of innovation in the
business is the transfer of commercial activity in the Internet space. Every year, from
30% to 70% of business in any country (regardless of its level of development) goes
into on-line sphere. That is, companies are increasingly using e-commerce systems to
conduct business.</p>
      <p>
        The beginning of the Internet economy can be associated with the breakthrough of
the World Wide Web system in the mid-1990s. Today, to describe economic relations
on the Internet, the concept of “electronic commerce” is used, which is a part of the
Internet economy. Thus, the Organization for Economic Cooperation and Development
provides such definition of this term (in a broad sense): any form of business
relationship where interaction between actors occurs using Internet technologies [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ].
      </p>
      <p>
        Finally, e-commerce could be defined as a relationship aimed at making a profit,
carried out remotely using information and telecommunication systems, as a result of
which participants have rights and obligations of a property nature [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ].
      </p>
      <p>In general, e-commerce is subdivided into: Electroniс Data Interchange (EDI);
Electronic Funds Transfer (EFT); e-trade; e-cash; e-marketing; e-insurance; and,
finally, e-banking.</p>
      <p>
        E-banking is a remote banking technology that gives the ability to receive banking
services via the Internet [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ]. To connect the client to the Internet banking system it is
enough to have access to the global network, installed on the computer browser
program, enter into a contract with the bank, get a set of passwords or special devices
for logging in and operations, go to the secure page of the e-banking, sign up and
connect to the system.
      </p>
      <p>Traditionally, e-banking includes such operations: carry out banking operations on
any computer connected to the Internet; pay for cable and satellite television, mobile
communication operators, telephony; online games; to make utility payments; receive
extracts about the movement of funds by card or account in the last few days, calendar
month, another arbitrary time period; open deposit; repay the loan; carry out transfer of
funds between own accounts; various credit card transactions; view currency rates,
bank announcements; submit applications for purchase / sale / currency conversion;
blocking a card by a customer, for example, in case of theft or loss etc.</p>
      <p>According to statistics, more than 80% of all banking operations can be done by a
person sitting at a computer at home or at the office. Benefit from this kind of activity
is received by all involved persons: clients of banks, banks, software developers and
owners of companies representing their products and services on the Internet.</p>
      <p>At the same time, the intensification of financial activities through the Internet leads
to the fact that a large amount of personal information, including financial, passes
through communication channels. This, in turn, leads to increasing e-banking fraud.
3</p>
    </sec>
    <sec id="sec-3">
      <title>Types of E-banking Fraud</title>
      <p>Nowadays, the development of various fraud schemes has reached a global level. In
connection with the development of information technology, fraudsters are moving to
a new level, organizing cyberattacks on automated systems of various companies and
enterprises.</p>
      <p>Cyberattacks penetrated absolutely all areas of business. The Fig. 1 shows 5 areas of
business that have suffered the greatest costs due to cyber fraud in August 2018.</p>
      <p>Fig. 1 shows that the most unprofitable cyberattacks were for the financial sector. At
the same time, about 90% of the attacks fall on the banking sector. Especially active
frauds are held in the field of electronic banking.
The most common type of fraud in the e-banking sector today is phishing and its
subspecies (Fig. 2).</p>
      <p>
        Generally, phishing could be defined as a scalable act of deception whereby
impersonation is used to obtain information from a target [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ].
More precisely, phishing is a form of social engineering in which an attacker, also
known as a phisher, attempts to fraudulently retrieve legitimate users’ confidential or
sensitive credentials by mimicking electronic communications or phone calls from a
trustworthy or public organization in an automated fashion [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ].
      </p>
      <p>In general, there are 2 basic phishing principles:
─ on a mobile phone, sometimes not even tied to an account, the bell of a bank
employee or even his security service rings. The client is told about the dubious
movements on the card and is asked to call the CVV - the verification code of the
card’s payment system. You should never report anything, if the call was not made
by the client himself by the support number, any information can be used for theft.</p>
      <p>It is better to interrupt the call and call your bank manager yourself;
─ a letter comes to the client's mail, signed by its servicing bank. The link proposed in
the letter leads to an analogue of a personal account in which you need to enter your
login and password. Banks never use this way of working with clients, any letters to
personal mail with a proposal to provide personal data, card number or enter the
username and password, signed by an employee of the bank, is always sent to a
fraudster.</p>
      <p>
        A complete phishing attack involves three roles of phishers. Firstly, mailers send out a
large number of fraudulent emails (usually through botnets), which direct users to
fraudulent websites. Secondly, collectors set up fraudulent websites (usually hosted on
compromised machines), which actively prompt users to provide confidential
information. Finally, cashers use the confidential information to achieve a pay-out.
Monetary exchanges often occur between those phishers [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. The information flow is
shown in Fig. 3.
      </p>
      <p>
        Phishing can also be divided into such types depending on the mechanisms used:
─ “Man-in-the-Middle” attack – hackers place themselves between banks and
customers while customers are using their online banking accounts [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ];
─ deceptive phishing attack – sending false notifications through email [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. In this type
of phishing attack, an attacker sends email messages to users, masquerading as one
of the bank’s representatives [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ].
─ pharming – this method is more complicated and works only with small banks.
      </p>
      <p>
        Pharming is a type of attack intended to redirect traffic to a fake Internet host. There
are different methods for pharming attacks, among which DNS cache poisoning is
the most common [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. Thus, the fraudster “replaces” the real Internet bank of the
bank with the same visually, but fake, where the client enters his data, and the
fraudster, respectively, receives all the necessary personal data.
─ malware-based phishing – malware is a piece of software developed either for the
purpose of harming a computing device or for deriving benefits from it to the
detriment of its user [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. Malware can be used to collect confidential information
directly, or aid other phishing techniques.
─ phishing through PDF Documents – some key functions of a PDF programming
language could be misused by an attacker or a hacker to design a new PDF document
to his/her own advantage and extract the desired personal information from the
victim [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ].
Analysis of statistics on the total number of phishing attacks around the world shows
that their number is gradually increasing (Fig. 4).
      </p>
      <p>It may me noticed that the time series has a certain frequency. This is due to the fact
that certain instruments of counteracting existing fraudulent attacks are created.
However, bypassing the emerging instruments, new types of attacks are created. Thus,
the decrease in the number of phishing attacks due to the use of counteracting
instruments is replaced by a sharp increase in their number.</p>
      <p>Talking about payment systems that are most often subjected to phishing attacks, the
statistics are shown in the Fig. 5.
Thus, phishing is distinguished as the most common type of cyberattack in e-banking.
Thus, further the mathematical model of counteracting similar bank fraudulent attacks
will be proposed.</p>
    </sec>
    <sec id="sec-4">
      <title>Mathematical Model of the Process of Counteracting Bank</title>
    </sec>
    <sec id="sec-5">
      <title>Fraud</title>
      <p>Modeling a process of counteracting bank fraud is a complex issue in terms of
collecting real data. The relevant statistics are closed. In addition, a huge number of
fraudulent schemes does not reach the level of law enforcement agencies. Therefore,
this question can be investigated in theoretical form.</p>
      <p>
        This study proposes to simulate the process of counteracting bank fraud using a
model of economic dynamics. So, the use of instruments to combat fraud and the
emergence of new attacks can be compared to the classic “predator-prey” model [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ].
where x – the number of prey;
y – the number of predators;
a, b, c, d – coefficients reflecting the interactions between species.
      </p>
      <p>Suppose that for our subject area, x is the number of fraudulent attacks, and y is the
number of instruments to combat bank fraudulent attacks.</p>
      <p>
        The use of the Lotka-Volterra model with logistic growth [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] and the
HollingTanner model [
        <xref ref-type="bibr" rid="ref14">14</xref>
        ] allows us to propose a model of counteracting bank frauds:
` = ( − ∙ )
` = −( + ∙ )
` = ( −
      </p>
      <p>∙ − ∙ )
` = − ∙ + −
where x – number of fraudulent attacks at the time t;
y – number of available tools to combat fraudulent attacks at the time t;
a – the coefficient of natural increase in the number of fraudulent attacks;
b – the coefficient of effectiveness of one instrument of counteracting fraudulent
attacks;</p>
      <p>c – coefficient of natural decrease in the number of instruments of counteracting
fraudulent attacks per time unit;</p>
      <p>d – coefficient of interspecific competition for attackers. d=1/D, where D – the
maximum possible number of attacks.</p>
      <p>The next step is to find the fixed points of the system.</p>
      <p>On the basis of symbolic calculations, we obtain two fixed points.</p>
      <p>( ; ) = 0; (
( ; ) =
(
(
)
)</p>
      <p>)
; (
)
(3)
The study of the first fixed point is inappropriate from a practical point of view, since
it is assumed that the number of fraudulent attacks equal 0. Therefore, we will
investigate the second special point. We will linearize the model with Jacobian matrix.
We replace x and y in Jacobian with the values of the second fixed point and calculate
the trace and determinant for the received matrix.</p>
      <p>( , ) =
− ∙
− 2 ∙ ∙
0
− ∙
− − 1
=
− −
−</p>
      <p>− 1
Δ =</p>
      <p>+ ∙ − 1
Based on the analysis of characteristic regression, the following expression was
obtained for the discriminant:
(
(
)
)</p>
      <p>+ 1
=
− +
+
− 4 ∙
− 4 ∙ ∙ + 4
(5)
(6)
(7)
(8)
Given the economic content of the input parameters of the proposed model, the
discriminant can not be negative. Consequently, the roots of the characteristic equation
can not be complex values. Moreover, given that the second root of the characteristic
equation will always be a negative number, we can conclude that the roots of the
characteristic equation can take the following values:
1. real, negative, different – fixed point type is stable node;
2. real, repeating, negative – fixed point type is stable degenerate node;
3. real, different, with different signs – fixed point type is saddle;
4. the first root is 0, the second is negative – fixed point type is a line of stable fixed
points.</p>
      <p>In order to achieve these types of fixed points we will form the constraints that must be
imposed on the ratio of input parameters (Table 1).</p>
      <p>To carry out numerical experiments and study the behavior of the proposed model,
we will construct an imitative model of the process of counteracting bank fraud in terms
of system dynamics (Fig. 6).
The structure of constructed model is presented in Table 2.</p>
      <p>The constructed diagram allowed to carry out simulation experiments, which take
into account the various ratios of the input parameters of the proposed model of the
process of counteracting bank fraud for obtaining fixed points of the specified types.</p>
      <p>The conducted simulation experiments for the saddle case have shown that the
number of fraudulent attacks goes to zero over time, and the number of instruments to
combat them is approaching some stationary value.</p>
      <p>Model experiments for the line of stable fixed points showed a case similar to a
saddle.</p>
      <p>The construction of timelines and phase portraits of the proposed model for the case
of a stable degenerate node caused the necessity of selecting the parameters in such a
way that the discriminant of the characteristic equation assumed zero. Such a situation
is possible only in the case when the parameter c=0. This means that the instruments to
counteract fraudulent attacks are successful and there is no their “dead out”. But this
situation is not very attractive from a practical point of view. X and y, as in the case of
a stable node, go to some stationary state. But the value of x is quite high. And it will
be larger, the more the value of parameter a, the more new fraudulent attacks generate
attacks that ended successfully.</p>
      <p>Summing up the results of computer simulation, we can conclude that from a
practical point of view saddle case and the line of stable fixed points are more
acceptable, since in these cases the value of x (the number of fraudulent attacks) goes
to zero, regardless of the initial coordinates x and y (coordinates of the initial state of
the system). So the value of a parameter must be . In terms of its economic
≤
content, the parameter с can take values from 0 to 1. Thus, the parameter a should vary
from 0.5 to 1. It means that in response to every successful fraud attack, in addition at
least one new attack must arise, which is unlikely may be in real life. As a rule, they
arise much more.</p>
      <p>Accordingly, in practice, the most likely cases are a stable node and a stable
degenerate node and should seek to reduce the value. Thus, we should seek to reduce
( )
the value of = ( ) . From this expression we can see that the most influential are
the parameters a and d. Moreover, for a, the connection is straight, and for d is converse.</p>
      <p>To summarize, it can be argued that in order to obtain a more favorable situation
from a practical point of view, it is necessary to reduce the values of the parameters a
and c and increase the parameter d.
5</p>
    </sec>
    <sec id="sec-6">
      <title>Conclusions</title>
      <p>1. E-banking is an innovative part of e-commerce sphere and could be defined as a
remote banking technology that gives the ability to receive banking services via the
Internet.
2. The most common type of e-banking fraudulent attack is phishing, which, in general,
is a method of acquiring personal financial data of a bank customer with the help of
fictitious phone calls, emails and substitution of real websites of banking institutions.
3. In the paper a model of counteracting bank frauds based on of the Lotka-Volterra
model with logistic growth and the Holling-Tanner model proposed. It allows to
investigate the question of counteracting bank frauds in theoretical form.
4. Simulation experiments, made with the usage of built model, showed that saddle
case and the line of stable fixed points are unlikely may be in real life, because it
means that in response to every successful fraud attack, in addition at least one new
attack must arise. As a rule, they arise much more. In practice, the most likely cases
are a stable node and a stable degenerate node.
6</p>
    </sec>
    <sec id="sec-7">
      <title>Acknowledgements</title>
      <p>The article was executed in the framework of state budget scientific research work
No. 0118U003574 “Cyber security in the fight against bank fraud: protection of
financial services consumers and growth of financial and economic security of
Ukraine”.</p>
    </sec>
  </body>
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