<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Archiving and Interchange DTD v1.0 20120330//EN" "JATS-archivearticle1.dtd">
<article xmlns:xlink="http://www.w3.org/1999/xlink">
  <front>
    <journal-meta>
      <journal-title-group>
        <journal-title>September</journal-title>
      </journal-title-group>
    </journal-meta>
    <article-meta>
      <title-group>
        <article-title>The Impact of Recommenders on Scientific Article Discovery: The Case of Mendeley Suggest</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Minh Le Subhradeep Kayal Andrew Douglas</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Netherlands</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Scientometrics</institution>
          ,
          <addr-line>Recommender Systems, Mendeley Suggest</addr-line>
        </aff>
      </contrib-group>
      <pub-date>
        <year>2008</year>
      </pub-date>
      <volume>19</volume>
      <issue>2019</issue>
      <fpage>3</fpage>
      <lpage>5</lpage>
      <abstract>
        <p>Mendeley Suggest is a popular academic paper recommender, serving over 1.5M researchers in 2018. We attempt to assess the extent Mendeley Suggest helps its users in their research in two areas: helping researchers keep up with the most prominent development in the field and help researchers find relevant literature. Our findings indicate that the recommender significantly increases the chance that a user finds important research and decreases the amount of time she needs to spend on searching. We observe that the efect is much greater than the number of accepted recommendations and propose that it is due to an increase in reading activity that Mendeley Suggest recommendations spur. Time-series analyses are presented to back up this hypothesis. Our results highlight the potential of academic paper recommenders in furthering science.</p>
      </abstract>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>CCS CONCEPTS</title>
      <p>• Information systems → Collaborative filtering ; Digital libraries
and archives; • Applied computing → Digital libraries and archives.</p>
    </sec>
    <sec id="sec-2">
      <title>INTRODUCTION</title>
      <p>2
2.1</p>
    </sec>
    <sec id="sec-3">
      <title>BACKGROUND</title>
    </sec>
    <sec id="sec-4">
      <title>Related Work</title>
      <p>
        Several research papers have investigated proxies for citations
garnered by published articles, such as the work of Haustein et al.
[
        <xref ref-type="bibr" rid="ref5">5</xref>
        ] and Sotudeh et al. [
        <xref ref-type="bibr" rid="ref12">12</xref>
        ], who found weak correlations between
published articles and their mentions in Tweets or their CiteULike5
bookmarks, respectively. In terms of studying the predictive power
of Mendeley readership, Haustein et al. [
        <xref ref-type="bibr" rid="ref4">4</xref>
        ] and Schlögl et al. [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]
both found a moderate correlations between the Mendeley
readership and Scopus citations in bibliometric literature and information
systems journals. Improving upon previous studies in terms of scale,
Zahedi et al. [
        <xref ref-type="bibr" rid="ref13">13</xref>
        ] studied 9 million documents on Web of Science
and found that Mendeley readership is a better proxy for
identifying highly cited articles, in comparison with journal-based citation
scores, although they cannot be considered as equivalent indicators
[
        <xref ref-type="bibr" rid="ref14">14</xref>
        ], while Costas et al. [
        <xref ref-type="bibr" rid="ref2">2</xref>
        ] show that such altmetrics have higher
precision but lower recall, when it comes to being able to identify
high-impact articles, as compared to journal based citation scores.
      </p>
      <p>
        Additionally, there is also substantial existing literature studying
the efects of recommender systems, both analytically and for in-use
cases. For example, Fleder et al. [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ] make an analytical model for
recommenders and show that recommenders might decrease the
overall sales diversity, as they push popular products in an online
store, while the overall sales was shown to increase due to the efect
of cross-selling, as shown by the empirical study of Pathak et al.
[
        <xref ref-type="bibr" rid="ref9">9</xref>
        ]. Hostler et al. [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ] showed both theoretically and empirically
      </p>
      <sec id="sec-4-1">
        <title>2https://www.mendeley.com/suggest/</title>
        <p>
          3https://www.mendeley.com
4https://www.elsevier.com/__data/assets/pdf_file/0011/117992/Mendeley-Manualfor-Librarians_2017.pdf
5https://en.wikipedia.org/wiki/CiteULike
that the use of a recommender system enhances the consumers’
satisfaction with the website and provides a more efective product
search process. Zhou et al. [
          <xref ref-type="bibr" rid="ref15">15</xref>
          ] used crawled data from YouTube
to reveal that there is a strong correlation between the view count
of a video and the average view count of its top referrer videos.
Apart from these specific works, Pu et al. [
          <xref ref-type="bibr" rid="ref10">10</xref>
          ] provide a survey
of evaluation procedures for recommender systems from a user’s
perspective.
2.2
        </p>
      </sec>
    </sec>
    <sec id="sec-5">
      <title>A Brief Overview of Mendeley Suggest</title>
      <p>Mendeley is a free reference manager and an academic social
network where users can manage their interests by creating a personal
repository, called library, of articles which they find useful.
Mendeley also provides a reader equipped with highlight and annotation
functionalities on desktop, web, and mobile.</p>
      <p>
        All Mendeley users automatically have access to Mendeley
Suggest (MS), an article recommender that uses collaborative and
content-based approaches [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ]. The tool exists as a separate tab
on Mendeley website and mobile app. On the desktop application, a
user can click on the “Related” button to retrieve suggestions based
on the currently selected article. To encourage a focused reading
experience, however, the button is not available while reading and
there is also no tab for MS in the Mendeley reader. In addition,
MS recommendations are integrated into Mendeley newsfeed and
people can opt for receiving recommendations via email.
      </p>
      <p>The MS recommender comprises diferent types of recommenders,
which tackle the various disciplines and levels of seniority of
researchers who use Mendeley. The primary recommender is based
on a collaborative filter which makes use of similarities between
users’ libraries, i.e. predicting whether a user is interested in a paper
based on whether similar users have the document in their libraries.
One of the drawbacks of a collaborative filtering approach is its
susceptibility to the cold-start problem, wherein newly added
articles cannot be immediately recommended and new users cannot be
served recommendations. To circumvent this problem, Suggest also
has a content-based recommender, based on ElasticSearch
morelike-this queries, and weighted by the popularity of articles.6</p>
      <p>
        In addition to the recommenders, MS also applies dithering and
impression discounting [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ] to the set of produced recommendations
to promote a feeling of freshness, so that users, on successive logins
within very short periods of time, do not see the same static list.
3
      </p>
    </sec>
    <sec id="sec-6">
      <title>METHOD</title>
      <p>We attempt to quantify the value MS brings to its users along two
dimensions: coverage and time. If we know the set D = {(p, u)} of
all the papers {p} that each researcher {u } ought to read, we could
measure how much of them she covers at a certain point in time,
both through recommendations and other means, and we would
hope that MS users reach higher coverage in a shorter amount of
time compared to non-users. Although this ideal cannot be attained,
we will later propose relaxations that capture some perspectives of
the set.</p>
      <sec id="sec-6-1">
        <title>6https://www.elastic.co/</title>
        <p>3.1</p>
      </sec>
    </sec>
    <sec id="sec-7">
      <title>Terminologies</title>
      <p>Before presenting our experimental design, we will introduce a few
terms used in this paper that requires specification beyond what is
given by common sense.</p>
      <p>MS works by giving users recommendations on papers to read,
presented, for example, as a list on a web page or on a tab
integrated in the Mendeley mobile application. We track anonymized
interactions with MS via, among others, two types of events:
recommendation viewing and recommended addition. Viewing
a recommendation entails a user clicking on a link in the
recommendation list, upon which a document page will be opened. At
this point, the document is not added to the user’s library yet. The
user can actively do so by clicking on a button that says “Add to
library”. She can also add the same paper through other means (e.g.
importing a PDF or pasting a bibtex entry) which are not captured
as a recommended addition.</p>
      <p>The routine of a user includes collecting documents to build up
her library. We will refer to this activity as additions, which can
include articles recommended by MS. For all papers, we have the
timestamp of the last time they are added to a user’s library. We
also track events related to annotations performed on documents
in users’ library. When a line is highlighted or a note edited, we
record the timestamp and action type for analytic purposes.</p>
      <p>
        Throughout the paper, we assume the same notion of articles in
MS, Mendeley libraries, and the literature as represented by Scopus.
Similarly, in the scope of this paper, citations are treated as a given.
Behind the scene, they are extracted via the machinery internal to
Scopus [
        <xref ref-type="bibr" rid="ref1">1</xref>
        ].
3.2
      </p>
    </sec>
    <sec id="sec-8">
      <title>User Groups</title>
      <p>A common technique to measure the performance of recommender
systems is A/B test. A control group A and an experimental group B
are typically served two versions of a system that difer in a single
feature. Although highly efective in measuring short-term direct
efect, sustaining a long A/B test is often dificult in a commercial
setting because of its negative efect on customer experience. More
importantly, the approach is only suited to study versions of a
recommender but not the very efect of using it because we cannot,
in normal circumstances, bar users from using the product to create
a control group.</p>
      <p>As an alternative, we study groups of users difering in
Mendeley Suggest usage. By measuring at a user-group level during an
extended period of time, we can capture both direct and indirect
efects of our recommender system.</p>
      <p>Measured by the number of recommendation views between
January 2018 and July 2019, the distribution of Mendeley users
resembles a Zipfian curve, with most users opening less than one
article per week. To study the efect of diferent degrees of usage,
we divide this population into four chunks:</p>
      <p>S-heavy Users who clicked on the most recommendations,
belonging to the top 5%,
S-frequent Users who are less active than the first group but
belong to the top 25%. This group of users viewed more
than 2.5 recommendations per week during the period we
observed.
S-infrequent The remaining users who clicked on at least one
recommendation, and
S-non-user Mendeley users who did not open any
recommendation. To reduce computational complexity, we extract a
random sample of 400,000 users.</p>
      <p>We only include in S-non-users people who added at least one
article to their Mendeley library since 2018. There can be various
reasons an active user of Mendeley does not use Mendeley Suggest.
Since the platform is most known for its reading and reference
managing functionalities, a user might simply never encounter
Mendeley Suggest. She might also have decided not to use it in the
past. We leave an in-depth examination of the non-user group for
future work.</p>
      <p>Figure 1 shows the relative library size of user types,
normalized to that of non-users. It can be observed that higher MS usage
coincides with higher Mendeley usage overall, except between
infrequent Suggest users and non-users. This is a factor afecting
coverage that we will comment on later.
3.3</p>
    </sec>
    <sec id="sec-9">
      <title>Coverage of Most-cited Recent Papers</title>
      <p>As the first relaxation of the ideal paper assignment set D, we
propose to study the set D1 of recent and most-cited articles in the
literature. Arguably, it is important for a researcher to be aware
of the latest major development in her field, regardless of whether
she is going to use it directly in her research.</p>
      <p>To construct D1, we sort articles published in 2018 onward
according to the number of times they are cited. For each field as
codified by Scopus’s All Science Journal Classification Codes (ASJC) 7,
an excerpt of which can be found in Table 1, we extract the 100 most
cited articles that is unambiguously in the field (i.e., being assigned
to only one ASJC code). A sample of the papers we extracted can be
seen in Table 2. We do not possess an up-to-date mapping from
researchers to their field of research, therefore, we treat articles from
every field equally. Given the contrast between the broad scope of
ASJC codes and the narrow specialization of researchers, we do not
expect a researcher to have read many of the extracted articles. We
choose not to calculate Peason correlation because counting the
number of articles might mistake broad-mindedness (or a lack of
focus) for the coverage of useful literature.</p>
      <p>The extent that a group of users capture the latest literature is
therefore defined as the proportion of its members who added to</p>
      <sec id="sec-9-1">
        <title>7http://www.researchbenchmarking.org/files/subject_hierarchy.pdf</title>
      </sec>
      <sec id="sec-9-2">
        <title>Name</title>
      </sec>
      <sec id="sec-9-3">
        <title>Arts and Humanities (miscellaneous) Colloid and Surface Chemistry Geotechnical Engineering and Engineering Geology Ocean Engineering</title>
        <p>Oncology</p>
      </sec>
      <sec id="sec-9-4">
        <title>Code</title>
        <p>coverage1 = |{user who added at least one extracted article}|
|{all users}|</p>
        <p>We checked that papers from D1 are reachable by MS, with the
number of articles recommended to at least one user spreads
relatively evenly across fields between 1 and 100 (mean=55, stddev=29).
3.4</p>
      </sec>
    </sec>
    <sec id="sec-10">
      <title>Coverage of Personalized Citable Papers</title>
      <p>In the second perspective, we attempt to measure the efectiveness
of MS in helping users find papers that they might want to cite later
on. To evaluate this, we construct the set D2 = {(u, p)} of papers
{p} that Mendeley users {u } cited between January 2018 and July
2019. This information is available to us via a feature in Mendeley
that allows users to claim their Scopus profile. Publications of an
author and the out-going citations were automatically extracted
and can be readily queried via Scopus.</p>
      <p>The coverage of citable articles for a group of users is
proportional to the number of papers p they added to their Mendeley
libraries before the publication of any of their articles citing p:
coverage2 = |{pairs of ⟨user, added paper that is later cited⟩}|
|{pairs of ⟨user, cited paper⟩}|</p>
      <p>Because users can combine Mendeley with other means of
reference management and distribute references across co-authors, we
do not expect the coverage to reach 100%. Ideally, we would like to
measure literature added to Mendeley library before the submission
of a paper but this data is not available to us. The delay between
submission and publication might artificially increase coverage.
However, we expect it to be the same across groups of users.
4</p>
    </sec>
    <sec id="sec-11">
      <title>RESULTS AND DISCUSSIONS</title>
      <p>In this section, we will present the results of experiments outlined
in the previous section and their implications.
4.1</p>
    </sec>
    <sec id="sec-12">
      <title>Staying Up to Date</title>
      <p>Figure 2 shows the adoption curves of diferent groups of users
w.r.t. our set of most cited recent papers. It is clear that the more a
researcher uses MS, the more likely she finds the latest important
paper.</p>
      <p>The diference cannot be explained by the level of activity alone.
Although S-heavy users added only twice as many articles into
their Mendeley libraries compared to S-non-user (see Figure 1),
they reached a coverage of 0.3843 compared to 0.0057 of
S-nonuser in July 2019 (68 times higher). Moreover, S-infrequent users
who added to their library 50% less articles than S-non-user (see
Figure 1) still got 23 times higher chance of staying up-to-date with</p>
      <sec id="sec-12-1">
        <title>Field</title>
      </sec>
      <sec id="sec-12-2">
        <title>Fluid Flow and Transfer Processes Biochemistry Emergency Medicine</title>
      </sec>
      <sec id="sec-12-3">
        <title>Pharmacology, Toxicology and Pharmaceutics (all) Hepatology Title</title>
        <p>Analytical and numerical solution of non-Newtonian second-grade fluid flow on a stretching sheet</p>
      </sec>
      <sec id="sec-12-4">
        <title>Directed Evolution of Protein Catalysts Low Accuracy of Positive qSOFA Criteria for Predicting 28-Day Mortality in Critically Ill Septic Patients During the Early Period After Emergency Department Presentation An updated overview on the development of new photosensitizers for anticancer photodynamic therapy</title>
        <p>The diagnosis and management of nonalcoholic fatty liver disease: Practice guidance from the American
Association for the Study of Liver Diseases
#cit.
26
the most important research (comparing a coverage of 0.1274 with
0.0028 in July 2019).</p>
        <p>This result demonstrates the benefit of using MS, even in a
nonfrequent basis.
4.2</p>
      </sec>
    </sec>
    <sec id="sec-13">
      <title>Finding Articles To Cite</title>
      <p>The results in the previous sections are surprising when we
consider the relatively small amount of viewed recommendations per
week (see Section 3.2). Upon conducting a quick analysis, we found
that, for S-infrequent Suggest users, the number of all additions
to Mendeley library is 172 times that of additions recommended
by Suggest. In the case of S-frequent and S-heavy, there are,
respectively, 46 and 24 library additions for each recommendation by
Suggest.</p>
      <p>We hypothesize that the indirect efect of MS is much bigger
than the direct one. In one scenario, upon reading a relevant paper,
a researcher might follow forward and backward citations to gain
a more exhaustive understanding of her field. Alternatively, a
researcher might discover a new topic by serendipity, broadening her
coverage. If this is the case, we expect an increase in additions to
library when people use MS.</p>
      <p>To validate this hypothesis, we study the usage pattern of
Sinfrequent users in the first quarter of 2019. As mentioned in
Section 3.1, we have records of anonymized addition events in
Mendeley. For the analysis, they are divided into two categories:
those that occur on the same day as a recommendation viewing
event and those do not. The results can be seen in Figure 4. In line
with our prediction, days that people use MS see 1.55 times more
articles added to their library.
infrequent users in Q1 2019 in two scenarios: when they use
and do not use MS. Numbers of additions are normalized
such that the average activity without using MS is 100%.
Q1 2019 in two scenarios: using and not using MS. Numbers
of events are normalized such that the mean activity level
without using MS is 100%.</p>
      <p>We also check if MS usage coincides with deeper reading by
looking at annotation events. Following the same procedure, our
analysis shows that, on average, people annotate much more around
the time they use the recommender. Although Suggest is observed
together with increased annotating in only 42 days as opposed to the
47 days that it sees less activity, the peaks are much higher than the
depth of the troughs (Figure 5). We repeated the experiments with
S-frequent and S-heavy and obtained similar results although the
efect is less pronounced: articles added together with MS usage
are 1.14 and 1.13 times as many as without.
5</p>
    </sec>
    <sec id="sec-14">
      <title>CONCLUSIONS</title>
      <p>In the current research, we study the impact of Mendeley Suggest
on scientific researchers. Through various analyses, we showed
that MS increases the chance that a researcher finds important
and relevant literature, in a more timely manner. We propose a
mechanism to explain this efect in which a researcher does not
stop at adding a recommended article to her library but read the
content in depth and explore further to deepen and broaden her
grasp of the literature. Evidences from Mendeley usage log are
presented to support our hypothesis.</p>
      <p>The results of our research highlight the positive efect a
scientific article recommender can have on researchers’ professional
lives. Considering that MS is composed of standard techniques such
as nearest-neighbor collaborative filtering and ElasticSearch-based
content recommendations, without a reranking step, there is much
room for improvement.</p>
      <p>A limit of the current research is its observational nature. There
are alternative explanations that, given the limited resources the
authors possess, we could not eliminate. For example, the
correlation between MS usage and reading activities might be because
users tend to open recommendations when they have more time to
read. Further research is needed to disentangle factors and reach a
clearer picture of the recommender’s impact.</p>
    </sec>
  </body>
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