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    <journal-meta />
    <article-meta>
      <title-group>
        <article-title>Architectural Model of e-health PHR to Support the Integrated Cross-border Services</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="author">
          <string-name>Snezana Savoska</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <contrib contrib-type="author">
          <string-name>Ilija Jolevski</string-name>
          <xref ref-type="aff" rid="aff0">0</xref>
          <xref ref-type="aff" rid="aff1">1</xref>
        </contrib>
        <aff id="aff0">
          <label>0</label>
          <institution>Faculty of Information and Communication Technologies</institution>
        </aff>
        <aff id="aff1">
          <label>1</label>
          <institution>University „St.Kliment Ohridski“ - Bitola</institution>
          ,
          <addr-line>7000, R. Of</addr-line>
          <country country="MK">Macedonia</country>
        </aff>
      </contrib-group>
      <fpage>42</fpage>
      <lpage>49</lpage>
      <abstract>
        <p>E-Health concepts are emerging technologies useful and desirable for a wider population covered by a large group of users and in many countries. Involved in wider health systems, the Personal Health Record (PHR) concept is very useful both for healthcare institutions and for patients. If the concept is applicable to multiple health systems in more than one country, it can provide controllable exchange of patient health data in order to support the health systems of the countries where it is implemented, taking into consideration the legal regulations of each of the countries for the patients' personal health record data protection. For all this to be a reality, a well-designed IT architecture is needed. This architecture has to support the PHR concepts and ensure the proper collection and use of data for e-health, especially for vital signs of living, data collected from medical devices with sensors, which are available to those who need them. These data have to be connectable to other health systems in the country aiming to improve the patient's health service. Cross4all project of the IPA2 Interreg program 2014-2020 aims to create the conditions for the development of e-health PHR systems in the cross border area that will have the appropriate architecture to support the legal requirements of the countries participating in the project and to improve health and social services in the cross-border regions as a pilot project, applicable to wider areas. This paper highlighted some aspect of the developed cloud architecture for Cross4all project connected with usage of mobile devices.</p>
      </abstract>
      <kwd-group>
        <kwd>E-Health</kwd>
        <kwd>Personal Health Record (PHR)</kwd>
        <kwd>IT Architecture of E-Heath</kwd>
        <kwd>e-health digital literacy</kwd>
        <kwd>Cross4all IPA2 project</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <sec id="sec-1">
      <title>Introduction</title>
      <p>The need of defining e-health services demands a multiview which have to provide
a clear understanding of prerequisites for creating such complex structure. These
prerequisites should take into consideration the level of health education of the
population as well as the real environment in the area in which the project is
being implemented. The level of health literacy and the degree of success of such
projects are usually straightforward related. The use of devices that monitor the
patients’ health as a need of e-health services usually requires prior education of
the citizens, and therefore it is necessary for the citizens to be prepared for this
kind of projects with previous educations of e-health literacy and how to use the
devices intended for this purpose. Usage of these data as support of evidence
based medicine might be very useful for the patients and medical practitioner and
can increase the level of quality of health services. So, challenges that accompany
e-health can bring many benefits to all stakeholders in health, and it’s worth
paying more attention to.</p>
      <p>The concept usually is connected with usage of web service applications
for e-Health. In the Cross4all project, cloud environment is used in order to
solve the problem of cross border accessibility and to support data collection
from different types, medical practitioner data, patient data, collected in different
way, sometimes from sensors of medical devices for measuring vital signs of life
in patients, many times from remote patients, disabled population, children and
elderly people.</p>
      <p>
        The recent papers consider e-health systems as needed help for many areas
where the people do not have access to suitable healthcare institutions as well
as quality of healthcare systems [
        <xref ref-type="bibr" rid="ref1 ref2">1, 2</xref>
        ], especially in remote rural areas [
        <xref ref-type="bibr" rid="ref3">3</xref>
        ],
inaccessible areas that cannot be covered by state’s healthcare systems [
        <xref ref-type="bibr" rid="ref4 ref5 ref6">4, 5, 6</xref>
        ].
      </p>
      <p>
        Some improvements of healthcare system can be done with usage of emerging
IT technology [
        <xref ref-type="bibr" rid="ref7">7</xref>
        ], including telemedicine in the different areas in healthcare [
        <xref ref-type="bibr" rid="ref8">8</xref>
        ],
especially when the patients need some specialist’s help. Telemedicine is usually
applicable in psychology, cardiology, radiology, surgery with robots on distance
etc, but the concept demand a huge investment in ICT and healthcare devices [
        <xref ref-type="bibr" rid="ref6">6</xref>
        ].
This trend of growing needs for applying e-health concepts demands appliances
for many devices for measuring the vital signs of live, which means development
of a huge industry of such devices [
        <xref ref-type="bibr" rid="ref9">9</xref>
        ], usually controlled and approved by some
regulatory body (for example the Federal Drug Association - FDA) [
        <xref ref-type="bibr" rid="ref10">10</xref>
        ]. They
are usually connected with mobile phones and provide information for medical
practitioners with purpose of supporting the evidence based medicine in distance
and to increase the patient satisfaction [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ].
      </p>
      <p>In the Cross4all project, the concept of e-health is taken into consideration
for the cross border areas and high-level architecture is created in order to
support such a serious and complex activities. The paper is organized as follows:
First section describes the whole Cross4all architecture to support the concept
of integrated service for e-Health. The next section explains the conceptual
architecture of the proposed model for the project with focus on mobile devices
part. Third section is dedicated to some proposed improvement that the model
brings for the stakeholders of the project. Finally, some concluding remarks for
the paper are taken into consideration and gives some recommendations.</p>
    </sec>
    <sec id="sec-2">
      <title>Hardware architecture intended to Cross4all project</title>
      <p>The project Cross4all address the e-health problems in cross border area, intended
to take into consideration the problems of creating the Personal Health Records
(PHR) for patients as an owner of data from two national healthcare systems.
For this reason, the proposed architecture is cloud based and distributed. The
central point of the system is Cross4all Application server (Fig.1), connected with
central Authentication/ Authorization server. Depends of the patient’s country of
residence, the patient or its medical practitioner is connected to the server of
the municipality or hospital intended for e-health integrated services. In order
to increase the e-health and digital health literacy, the servers intended to this
purpose are used as a part of integrated e-health cloud system for Cross4all.
The concept of splitting data for two (or more) countries is used because of the
different laws of protecting of patients’ data in two Cross4all participant countries
as well as to different concept of ownership of patient’s data. The intended data
should be connected with cloud based systems for e-prescription and e-referral,
as a part of the main Cross4all system.</p>
      <p>The focus point of our research is collecting data from medical devices
intended for distance screening of remote patients. Data collected from medical
devices with sensors have to be available to those who need them, connectable to
other health systems in the country aiming to improve the patient’s health service.
For this reason, Cross4all create prerequisites for usage of these data for general
practitioner and other medical staff with consent of the patient cross border.
3.</p>
    </sec>
    <sec id="sec-3">
      <title>Conceptual model for CROSS4ALL</title>
      <p>The proposed conceptual model for Cross4all project takes into consideration the
concept of ownership of the PHR which differ from the usual used models where
the hospitals and state healthcare systems are owners of patients’ data. For this
reasons, the patient as a participant of the Cross4all pilot, have to have the consent
to participate in the pilot program. According to nationality, the patient will have
username and password (or similar authentication/ authorization mechanism) in
order to have access to the own PHR. The patient will access to own data through
Identity cluster. For this reasons, the cloud concept with distributed servers is
used as a best solution for cross border system (Fig.2).</p>
      <p>When the patients have to use mobile devices for collecting data of
screening and measuring vital signs, they will use intended devices connected
with Bluetooth to tablets/ mobile phone for data collection and API gateway
connected with Cross4all cloud to connect to the local cloud services and provide
data for medical practitioner (Fig.2). The general practitioners will have the
possibility for e-prescription for the patient or make some e-referral in distance,
according to data they can see and access to state healthcare systems or hospitals’
systems (Fig.3). The specialists also can have the access to PHR of the patient
if the patient gives the consent. The prerequisite is the patient to have Internet
connection (Fig.2).</p>
      <p>The Cross4all system as a pilot system have to provide experience for usage
of PHR from the patient as owner and to provide a clear understanding of that is
the concept applicable in the wider community or not. The Authentication and
authorization server have to provide the right streaming of data collecting in
national cloud based servers in order to satisfy the national low regulation for
patient data protection and national health low (Fig.4).</p>
      <p>The intended e-learning for e-health and digital health literacy system have
to increase the patients’ knowledge for using the concept and implement the
intended system. The cross border portal has to inform the citizens cross border
for health services possibility in cross border areas. The project can support many
scenarios for using these digital assets for citizens and a wider population with
disabilities because of implementation of WCAG2.0 standard in all project’s
digital assets (Fig.1).
The principles on which the proposed high level architecture is based are
translated into the following steps:
1. User’s authentication according to that the users gain the API from
national Cross4all system and the role which the user has in the Cross4all
system (patient, medical practitioner.)
2. The system recognizes the user and makes redirection to appropriate</p>
      <p>Cloud system from the counties of owner to PHR, as patient.
3. The API service communication starts
4. All sensitive and private data are collected in the national Cloud based
system with a patient’s consent, in the database servers in the states from
which the patient belong.
Тhe Cross4all project integrated model validation is planned to be done the
last quarter of the next year in the cross border area of the project implementing
countries in municipalities and hospitals. The planned activities have to improve
the designed architecture during the implementation of pilot in Ohrid and Sykies
municipalities and to address and remove any obstacles or problems that will be
detected on the real project environment in implementation on the pilot program.
For this reasons, the teams for pilot project implementation have to be done with
participants of the medical practitioners, software developers and patients as
holders of PHR.
4.</p>
    </sec>
    <sec id="sec-4">
      <title>Expected improvements for the Cross4all stakeholders</title>
      <p>
        The project expectations have a wide range of improvements for the stakeholders
of healthcare system for cross border areas. The benefits can be expected with
the implementation of the project for stakeholders as patients, municipalities,
health institutions, the cross-border region tourists. Some examples that can be
mentioned in this paper are the possibilities for e-prescription for the patients
abroad (for health truism, travelers, passengers.) who need some drugs and the
medical practitioner can prescribe those drags and then patient can get them
from Pharmacy, increasing of e-health and digital health literacy for the citizens,
using of e-referral system cross border, using information for available healthcare
service etc. For the municipality the benefits are connected with satisfaction of
medical practitioner in municipality as well as for the patients, the possibility of
giving services for foreigners and increasing the level of healthcare knowledge
of citizens covers in distance the healthcare services for distance patient and
disabled patients with e-health service [
        <xref ref-type="bibr" rid="ref11">11</xref>
        ]. The medical practitioner will have
access to patient data and can provide evidence base healthcare and increase the
quality of service for patients etc.
      </p>
      <p>The planned activities in the first period will cover some medical and drugs
information and similar emerging issue in healthcare. The e-learning system
for e-health and digital health literacy will improve the self management of the
patients’ health in cross border area. The knowledge gained from this project can
be also used for some improvement of the national healthcare systems.
5.</p>
    </sec>
    <sec id="sec-5">
      <title>Conclusion</title>
      <p>Architecture design of CROSS4ALL project tends to meet the demands of a cross
border e-health concept, health institutions demands and cross border citizens in
order to provide a base for a new concept of patient’s ownership of Electronic
Personal Health Record (PHR). The country specific issues also have to be
satisfied. The usage of patient’s data should be regulated with a patient’s signed
Consent for participation in Cross4all pilot project.</p>
      <p>The wide range of digital assets is planned to be developed in the project
intended to cover a needs of patients and medical practitioner as main stakeholders
as well as to help in increasing the e-health and digital health literacy in the cross
border area.</p>
      <p>With the data acquired from devices for measuring vital signs of live,
connected with tablets or mobile phones, stored in the cloud databases used
in Cross4all project, the patients and medical practitioner will have a data for
PHR that can be used for increasing the quality of services, as evidence based
medicine and detection the irregularities in patient’s health behavior. These data
can be seen also as precise monitoring health data for the citizens who are not in
situation to gain healthcare services because of distance location or some disable
people who can get a help at home, on distance using the e-health services which
Cross4all will provide. Using e-prescription and e-referral Cross4all system,
medical practitioner can give some drugs or recommendation for future patient’s
activity no matter they are in the country or abroad.</p>
      <p>Cross4all system also allows fastest intervention of physicians in sense
of precise the necessary therapies for the patient, in time, detection of causes
/ consequences for occurring anomalies in human health and possibilities for
analyzing depersonalized data for the purposes of patient behavior statistics and
future suggestions for state health actions (first in the cross border regions).</p>
      <p>Patient benefits from Cross4all digital assets are valuable because they
receive their PHR and can carry with them, reducing the risk of inappropriate
treatment by the doctors they refer to and increasing the quality of the service
they receive from medical practitioner because they will be empowered with their
electronic PHR and can practice evidence-based medicine.</p>
    </sec>
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